This document discusses innovation and how IT can enable businesses to innovate more effectively. It provides examples of how different organizations have used IT tools and open innovation strategies to engage employees and external partners in generating new ideas. Successful innovation requires clear goals, collaborative platforms, diversity of perspectives, and sponsorship from leadership. IT allows businesses to more easily capture ideas, collaborate across boundaries, and rapidly test and develop new solutions.

1. IT-enabled Business Alison Freer
Innovation
27th February 2012

2. Overview:
Innovation: what, why & who?
Innovation success factors?
IT as an enabler

3. Innovation is not just ‘Invention’

4. Innovation =
… ideas successfully applied
… invention + exploitation +
persistence

5. How do we improve
cash-flow?
• Global IT services
business
• 40 countries
• 90000 employees

6. How do we improve
cash-flow?
• Explored idea management
technology
• Engaged all employees
• CEO sponsored clear business
challenge
• On-line virtual campaign
yielded $128M savings from
ideas submitted

7. How do we maximise
our R&D Investment?
• Global business
• Multiple suppliers
with expertise
• High competition
• Time critical

8. How do we maximise
our R&D expertise?
• Entrepreneurial leader
• Innovation Days
• Won over hearts & minds
• ‘Open Innovation’
campaign with suppliers =
90 new ideas

9. How do we improve
stroke victim care?
• 1000s NE stroke
victims
• 100s of medics
involved in treating
patients
• Time critical decisions
hampered by poor
information.

10. How do we improve
stroke victim care?
• www.capturestroke.com
• Developed in close
collaboration with
medics
• Agile development
• Design thinking

11. Successful Innovation Engages the Crowd

12. Successful Innovation Requires a Toolkit

13. Successful Innovation is Enabled by IT
• IT & Business strategies
aligned
• Collaborative Platforms
• Scope for exploration &
experimentation

14. Successful Innovation is ‘Open’
• IBM ‘Idea Jam’
• 40,000 ideas
• 10 new business ventures
• $300M new revenue in 2
years

15. Successful Innovation has Clear Sponsorship
• Idea Portfolio Manager
• Global Head of Collective Intelligence
• Chief Growth Officer
• Chief Innovation Officer
• Chief Inspiration Officer
• Chief Imagination Officer
• Chief Detonator
• Chief Lizard Wrangler

16. Successful Innovation Requires Diversity
• Demographics
• Personalities
• Experience
• Sectors
• Life

17. Innovation Debate
• How well does your
organisation innovate?
• Examples of good
practise?
• What needs to be
addressed?

18. Contacts
colin.ashurst@durham.ac.uk
alison@leadandtransformit.com
www.leadandtransformit.com
Photography credits:
Alison Freer Instagram
www.redboatcreative.com
Google Images