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IT at Cirque du
Soleil
By: Christopher Kutzler
Life Cycle & IT
Creation
Design
Performing Resource Management
Preparation
Diffusion
Logistics
System: Cirque Memory
● “Bible” for the entire organization
● Accessible online in 5 different languages
● Cirque’s Intranet combines all aspects:
Creation, Design, Preparation, Diffusion,
Logistics, and Performing Resource
Management
Business Processes
Design Manufacturing/Production
Creation Strategic Planning
Performance Resource
Management
Human Resources
Preparation Operations
Cirque Memory General Processes
LogisticsLogistics
Diffusion Marketing & Finance
Is IT at Cirque du Soleil successful ?
Creation (Open Eyes, Intranet) Allowing 4k “circustors” to share and create
Design (Costume, Makeup) Measurements, patterns, makeup blueprints
Preparation (Kin-Cirque) Performers fitness tracking
Diffusion (Cirque’s Website) Website, enhanced customer experience
Logistics (eDocument Mgmt System) Travel docs, equipment compliance
PRM (Virtual Talent Scout, MediCirque, HR
Intranet)
Scout talent, Artist injuries, Internal Policies
IT Resource added IT Value Creation

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IT at Cirque du Soleil

  • 1. IT at Cirque du Soleil By: Christopher Kutzler
  • 2. Life Cycle & IT Creation Design Performing Resource Management Preparation Diffusion Logistics
  • 3. System: Cirque Memory ● “Bible” for the entire organization ● Accessible online in 5 different languages ● Cirque’s Intranet combines all aspects: Creation, Design, Preparation, Diffusion, Logistics, and Performing Resource Management
  • 4. Business Processes Design Manufacturing/Production Creation Strategic Planning Performance Resource Management Human Resources Preparation Operations Cirque Memory General Processes LogisticsLogistics Diffusion Marketing & Finance
  • 5. Is IT at Cirque du Soleil successful ? Creation (Open Eyes, Intranet) Allowing 4k “circustors” to share and create Design (Costume, Makeup) Measurements, patterns, makeup blueprints Preparation (Kin-Cirque) Performers fitness tracking Diffusion (Cirque’s Website) Website, enhanced customer experience Logistics (eDocument Mgmt System) Travel docs, equipment compliance PRM (Virtual Talent Scout, MediCirque, HR Intranet) Scout talent, Artist injuries, Internal Policies IT Resource added IT Value Creation

Editor's Notes

  1. Grade      B   Christopher Kutzler Summary – Good Start.  See specifics below.                •Meets submission requirements (submitted on time and in proper format) - yes       •Ability to answer all the stated questions in an integrated and comprehensive manner – All questions were addressed.  You missed the point on slides 2 and 3 but nailed it on 4 and 5.  One slide 2 it was not clear at all what your were trying to convey.  On Slide 3 the systems are greater than Memory.   That said, you did an excellent job mapping the the business processes to generic one and your analysis on the last slide was strong but you didn’t bring the conclusion on the slide.  You left it implied.  You used Notes effectively to augment your slides.  Other: Use and cite external references.  Integrate more concepts from current and prior classes.      •Ability to creatively and successfully apply class materials – No examples of class materials incorporated.              •Provides a balanced perspective that includes both pros and cons in the analysis – The final slide gives the opportunity for to analyze and state your perspective. You did some good analysis but it didn't make it to the slide..    •Good use of the ‘deck’ as a medium of communication – Slides are neatly presented and format and fonts are good.  They do not stand on their own well as individual slides, especially 2 & 3.  On slide 3, it is ok to use a graphic to draw interest to the your slide but you gave it too much real estate at the expense of the message.   The key message on the slide is not completely clear.   Improve them with your message and build a story for the presentation.    Getting the presentation right seems to be the hardest task in the case assignments.  Keep at it.
  2. IT enhances the creative processes by assisting in recording, storing, and allowing portability of the shows creative pieces. Tracking intentions behind the work, comments from creative guide, directors kick-off info, storyboard, character/costumes/makeup
  3. Has taken every aspect that goes into the performances, setup, talent, sales, and more. Compiling all of this into a localized database increasing efficiency and production on all levels of Cirque
  4. IT has been successful at Cirque as it has streamlined and organized all of the above information to ease the flow of these venues from planning to execution. Compiling all of the information internally