The Internet Society is an international non-profit organization dedicated to promoting an open, globally-connected and secure Internet. It works to ensure the Internet remains a force for good by advocating for open standards, addressing issues like security and privacy, and expanding infrastructure to underserved communities. It has over 100 chapters worldwide that undertake activities like educational events, policy advocacy, and networking to advance these goals locally. Membership in chapters and the global organization provides a way for individuals and organizations to support an open and accessible Internet.

1. Internet Society
Chapters
Chapter training workshop
Bishkek Nov 25, 2015

2. To promote the open
development, evolution, and
use of the Internet for the
benefit of all people
throughout the world.
2
Our Mission

3. The Internet Society is passionate about preserving the
foundations of the Internet while developing its full and
boundless potential. We work to break down barriers, drive
inclusivity, promote open standards, and connect the next billion.
The Internet Society has the technical expertise, credibility, and
reach to make this happen.
We’re committed to an Internet for everyone everywhere; free
from censorship and unnecessary regulation, an enabler of
progress. We believe in an Internet that can build a business
from a spark of an idea, educate the most remote communities,
protect human rights and drive economic and social
development.
This is the Internet of opportunity.
3
Our Story

4. 4
The Internet Society at Work
Provides
leadership in
policy issues
Advocates
open Internet
Standards
Promotes
Internet
technologies
that matter
Develops
Internet
infrastructure
Undertakes
outreach that
changes lives
Recognizes
industry leaders

5. Operating at the intersection
of policy, technology and
development allows the
Internet Society to be a
thought leader on issues key
to the Internet’s continued
growth and evolution.
5
How We Work
TECHNOLOGY
POLICY
DEVELOPMENT

6. Current Priorities
The opportunities and challenges facing the global Internet are as
diverse as its 3 billion users.
6
Underlying all is
“human rights,”
so we focus on
the rights and
experience of
the end user.
Maintaining and
strengthening
multi-stakeholder
processes both
globally and
locally.
Promoting
robustness and
resiliency of Internet
security and privacy
through technology
standards and
deployment.
Advancing the
deployment of core
Internet infrastructure
and evolution of
technology to ensure
the sustainability and
reliability of the
Internet.
1 2 3 4

7. Programmes
Beyond our priorities, the Internet Society offers a number of
programmes that benefit the Internet ecosystem.
Awards
 Internet Hall of Fame
 Jonathan B. Postel
Service Award
 Applied Networking
Researching Prize
(ANRP)
Grants
 Community Grants
 ICT Innovation
 Individual Fellowships
(IETF, IGF, etc.)
7

8. Global Presence Updated October 2015
111
Chapters
Worldwide
81k
Members and
Supporters
146
Organization
Members
6
Regional
Bureaus
20
Countries with
ISOC Offices
8
NORTH AMERICA
LATIN AMERICA/CARIBBEAN
EUROPE
AFRICA
THE MIDDLE EAST
ASIA
More than

9. Africa 30 Chapters 15,930 members
9

10. Asia Pacific 20 Chapters 24,697 members
10

11. Europe 32 Chapters 13,664 members
11

12. 14 Chapters 8,312 members
Argentina
Bolivia
Brazil
Costa Rica
Dominican Republic
El Salvador
Mexico
Montserrat
Paraguay
Peru
Puerto Rico
Trinidad and Tobago
Uruguay
Venezuela
Latin America & Caribbean
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13. North America
Canada
Canada Québec
US Colorado
US New York
US Philadelphia
US San Francisco
Bay Area
US Washington, D.C.
Disability & Special
Needs Chapter (special
interest chapter)
InterPlanetary
Networking Chapter
9 Chapters 13,226 members
13

14. The Middle East 6 Chapters 3,667 members
14

15. Examples of the
Internet Society
in Action
15

16. World Conference on International Telecommunications
 A United Nations conference that gathered more than 1000 people
from around the world
 The Internet Society focused on ensuring continued support for the
Internet’s successful multi-stakeholder model
 Activities included providing information to and convening policy
makers, industry, and civil society
Photo © ITU
www.internetsociety.org/wcit
16

17. World IPv6 Launch – 6 June 2012
 Permanently enabling next
generation Internet Protocol –
IPv6 – to connect billions
more people and devices
 Thousands of web companies,
ISPs, and home router
vendors around the world
participated
www.WorldIPv6Launch.org
17

18. African Peering & Interconnection Forum (AfPIF)
 Gathers more than 100 technical
and policy experts from around
the world
 Fosters African Internet
community and content
 Promotes African IXPs and
interconnection
Photos: © Internet Society/Shoot the Earth/ Nyani Quarmynewww.afpif.org
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19. Deploy360 Programme
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20. Deploy360 in action
The Internet Society Deploy360 Programme provides real-world deployment information for
key Internet technologies
The aim is to bridge the gap between the IETF standards process and final adoption of those
standards by the global operations community
▪The IETF creates protocols based on open standards, but some are not widely known or
deployed
▪People seeking to implement these protocols are confused by a lack of clear, concise
deployment information
Deploy360 finds, creates and promotes resources that are easy to understand and quickly
actionable by the IT professionals responsible for the implementation of new technologies and
standards
▪Hands-on information on IPv6, DNSSEC, TLS for applications, Securing BGP, and Anti-
spoofing to advance real-world deployment
20

21. Deploy360 Components

22. Issues Facing
the Internet
22

23. Open Internet Standards Campaign
The Internet works best with
collaboration and consideration
of what is best for the Internet
as a whole.
Industry collaboration is a crucial element of a safe, resilient and secure
Internet that citizens can rely on for all their online needs.
OpenStand principles help create a reliable network and help determine
quality standards for the Internet.
The best years of the Internet are still ahead of it, but we must plan for the
future Internet instead of trying to cling to current reality.
23

24. Technology Trends
▪ IPv6 is the next generation Internet Protocol (IP) address
standard that will replace IPv4, the protocol most Internet
services use today.
▪ IPv6 is the only reasonable future for Internet addressing
due to incredible costs with the current paradigm
▪ IPv6 is growing and safe to deploy.
IPv6
24

25. Technology Trends
▪ DNSSEC acts like tamper-proof packaging for domain name
data, ensuring that you are communicating with the correct
website or service. DNSSEC is necessary for the overall
security of the Internet.
▪ DNSSEC deployment is growing.
DNSSEC
25

26. Technology Trends
▪ Existing solutions and practices contribute to overall
security and resiliency of the Internet, and can help reduce
vulnerabilities, threats, and risks.
▪ Internet security involves multiple building blocks that are
consistent with open Internet standards and invariants.
▪ We must recognize the interdependent nature of the
Internet ecosystem and collective responsibility in creating
a stable, secure Internet infrastructure.
▪ Investment in secure routing can increase the overall
resilience and security of the system and reduce
maintenance costs.
Internet Security
and Resilience
26

27. Sustainability of the Open Internet Model
Open standards model vs. closed
national/regional standards
proprietary platforms, closed systems
surveillance, cyber-security programs,
online identity/privacy
more or less inclusive?
Commercial
Decisions
Security Concerns
Governance Structures
27

28. Policy Trends
▪ Driven by the BRICS countries who want greater role for
governments in the management of the Internet
▪ Huge acceleration in pace of global meetings related to the
Internet
▪ Will this lead to a global consensus away from open
Internet principles?
▪ NSA Surveillance discussion diminishes persuasive
capacity of US/EU countries
Global
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29. Policy Trends
▪ Decline of the PSTN
▪ Ability to reference Open Standards is limited
▪ IPR debate
▪ Surveillance/cyber security strategies
National
29

30. Policy Trends
▪ l Standards Blocks
▪ Traffic flows Investment in secure routing can increase the
overall resilience and security of the system and reduce
maintenance costs.
Regional
30

31. Our Members, Chapters
and Partnerships
31

32. Membership is Vital
Internet Society members achieve change through a range of
partnerships and technical expertise.
Chapters
Worldwide
Membership in the Internet Society gives you a powerful voice.
Individual
Members
Organization
Members
14611179k
32
More than

33.  Engaging and energizing members
through a common global vision
 Technical workshop and training
classes
Chapters Play a Key Role
Internet Society Chapters form a community that advances our
mission through:
 Educational events
 Public policy issue advocacy
 Networking events
33

34. What is a Chapter?
An Internet Society Chapter brings together individual members of the
Internet Society who
▪share an interest and belief in the Internet Society’s principles and mission
▪are committed to furthering the Internet Society’s goals and objectives
within your geographic or special interest area
A Chapter forms a community that takes on a variety of programmes and
activities, depending on the interest and capacity of the organization (e.g.
events, projects, public policy work)
A Chapter is normally a legal entity, registered in the country it operates in
34

35. Expectations for a Chapter
An Internet Society Chapter should:
▪Serve the interests of a segment of the global Internet community,
including the issues and developments that are important to the Chapter’s
community, while supporting the Internet Society’s initiatives, mission, and
principles
▪Fulfill the Chapter’s mission while recognizing, honoring, and engaging the
culture, customs, and language(s) of the community that the Chapter
serves
▪Conduct itself professionally at all times in fulfilling its purpose
▪Recruit new members and contribute to the network of ISOC supporters
35

36. Members
A Chapter needs members to exist so they are the most
important asset (25 members is the minimum)
Every Chapter member must also be a member of the Internet
Society
Membership management is handled with an online system
called AMS (every Chapter needs to designate at least one
AMS administrator)
Chapters should organize activities (events, projects etc.) to
engage and build the membership
36

37. Membership diversity
Internet Society adheres to the principle of multistakeholderism
“The multistakeholder governance model is a governance structure that seeks to
bring stakeholders together to participate in the dialogue, decision making, and
implementation of solutions to common problems or goals” (Wikipedia)
“Collaboration between governments, the private sector and the civil society, in
their respective roles” (Working Group on Internet Governance, 2005)
This principle should also be reflected in the Chapters so that their
membership consists of people in different sectors of the society
ISOC Chapters cannot represent the views or interests of any single
stakeholder group (e.g. Government or telecom operators)
37

38. Routine Chapter operations
There are some routine things more or less all membership organizations
need to do
▪Member meetings and officer elections
▪Accounting and financial reporting
▪Membership management
38

39. Connect portal

40. Membership Management System AMS
With AMS you can manage:
▪ Chapter details (contact information etc.)
▪ Members (add, remove, update, renew memberships)
▪ Membership applications (accept or reject)
▪ Chapter Officers (add, remove, assign roles, define terms)
You can also access reports and documents via Connect
Every Chapter must have at least one AMS administrator

41. Member meeting
Member meeting is the highest authority in a Chapter
A Chapter can have one or more member meetings annually
▪One or two is the normal case, the mandatory number of meetings is
written in the bylaws
▪There can be extraordinary meetings when needed (bylaws should have
provisions on when and how to organize them)
Functions to be performed in the member meetings normally include:
▪Approving the annual report and relieving the Board from liability
▪Approving the operation plan and budget for next year
▪Conducting elections to select the officers41

42. Chapter officers
Chapter officers are elected by the membership to lead the Chapter, make
binding commitments on the Chapter’s behalf and perform the necessary
functions
The officers normally form the Board (or Executive Council) of the Chapter,
but some of them can also be ex-officio (not elected and non-voting)
Different roles can be assigned to the officers (Chair, Secretary, Treasurer
etc.)
Chapter officers normally perform their duties on voluntary basis
In some cases a Chapter can have paid staff if they have a function that
generates the funding for that (e.g. ccTLD management)
Internet Society does not fund salaries or other operational costs for
Chapters42

43. Chapter Chair Person
Chair is normally the most important and visible role in the Chapter
The Chair can be someone with prestige who acts as a figurehead for the
Chapter or someone who is really active and gets things done (in best case
both and in worst case neither)
A common problem is that the Chair being the one with most responsibility
ends up doing almost everything alone
Delegating responsibility is one of the most vital skills for a Chapter leader
43

44. Treasurer
Treasurer is the officer who manages the finances for the Chapter and
prepares the annual financial report for the member meeting
This role should not be combined with role the of Chair Person
Normally nobody wants to be the treasurer because it means work and
responsibility
Some of the work can be outsourced to a professional accountant
44

45. Officer rotation
One of the requirements for ISOC Chapters is that they rotate officers so
that the same people can’t be officers indefinitely
Rotation should be made mandatory in the bylaws of the Chapter
For continuity’s sake rotation should be planned so that all the officers
terms don’t expire at the same time
For example: if the terms are one year long and the maximum number of
consecutive terms for any individual is three and there are six people in the
Board, then two of the seats should be rotated each year
45

46. Elections
Elections normally take place in the member meeting (annual general
meeting) but they can also be conducted online
Online elections should be conducted in an open and transparent way so
that members can verify their vote even if the voting was anonymous
▪This can be done e.g. with personal token codes in the ballots (there is an
id number for each voter and the voting list is published with the id and
corresponding vote, so the voter can check that his/her vote is registered
correctly for the right candidate
▪Ballots can be sent by email and a simple online form can be used to
collect the votes
The Chair can be voted for or selected among the elected members of the
Board
46

47. Removing officers
Sometimes officers need to be removed from the board
against their will before their term ends
The bylaws should have a provision for that
47

48. Funding your Chapter
You probably have many questions about financing your Chapter, such as:
▪How much money will I need to start my Chapter?
▪How much money will my Chapter need to maintain its activity once the Chapter
has been organized?
▪How important will funding be to accomplishing my Chapter’s goals?
▪How to get funding?
▪Can the Internet Society help my Chapter with funding?
Remember that funding is a way to help the Chapter to operate, the
meaning of a Chapter is not to generate funds!
48

49. Funding sources
There are many different ways to generate funds:
▪Membership fees
▪Participation fees (e.g. events)
▪Sponsoring and other external funding
▪ISOC funding programmes
49

50. Membership fees
Collecting membership fees is one way to fund the Chapter activities
Anyone can join Internet Society for free and apply for Chapter
membership
Some Chapters have both paying and non-paying members
Voluntary fees are used in some Chapters
Chapters can have organisational members
50

51. Participation fees
Participation fees for events is a common way of funding non-profit
organisations
Collecting participation fees from non-members for events that are free for
members is a way to create value for membership
Sometimes Chapters use voluntary fees for events
Drawbacks to collecting participation fees:
▪Collecting fees requires work and generates billing and accounting
overhead
▪May be subject to taxation (e.g. VAT)
▪Limits participation and inclusiveness
51

52. Sponsoring and other external funding sources
Sponsoring is a way fund activities (e.g. events and projects)
▪Sponsoring can be financial or in-kind
▪Sponsors normally want something in return (e.g. visibility), avoid sponsorship deals that may
affect negatively on your integrity
▪Always have a written agreement with the sponsor
Crowdfunding
▪Crowdfunding is the practice of funding a project or venture by raising monetary contributions
from a large number of people, typically via the internet
Donations
▪Non-profit organisations often solicit donations from individuals and organisations (soliciting
donations requires a permit from authorities in some countries)
52

53. Some other ways of generating funds
Some fundraising methods non-profit organisations, sport clubs, school
classes etc. often use:
▪Selling stuff (t-shirts etc.) with Chapter printing
▪Selling miscellanious stuff (toilet paper, cookies etc.)
▪Etc…
53

54. ISOC Funding
ISOC has several funding mechanisms for Chapters
▪Beyond the Net project funding
▪Small project funding for events etc.
▪Travel Fellowships
▪Chapter Internet Presence Reimbursement Programme
54

55. Beyond the Net Funding Programme
By focusing the programme on Chapter initiatives we aim to:
▪Advance Internet Society’s mission by prioritizing projects that are aligned with the
Strategic Objectives while taking into account the local realities;
▪Support projects that matter locally providing resources to reinforce the Chapter
community engagement;
▪Focus the efforts of members around Chapters to strengthen the spirit of Internet
Society community;
▪Validate the work of the Chapters by giving them the proper visibility within the
Internet community;
▪Position the different Chapters as a vehicle of change in their region, therefore
contributing to the empowerment of their community
55

56. 56
What we offer?
Total funding
up to 400k USD
All Year Round
Applications
Three Levels
of Support

57. What you can do ?
 Affordable Internet access?
 Access to technology and training?
 Better Internet governance?
 Up-to-date technical knowledge?
Photos: © Internet Society/Shoot the Earth/ Nyani Quarmyne
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Identify the needs of your local community:

58. Who can Apply?
You can apply if:
▪your ISOC Chapter wants to work on a project together
▪you’re a Chapter member with a project idea (active
participation from the Chapter is required)
▪you’re an ISOC member but there isn’t a Chapter where
you live (requests will be considered on a case by case)
Beyond the Net
58

59. What we Fund?
We fund projects that:
▪Provide EQUAL Internet access for everyone
▪Help people not only understand why OPEN standards
are important but also how to use them
▪Help more people take part in important discussions
toward better Internet GOVERNANCE
59

60. Projects - What we prioritize?
national/regional or global level
within a topic or across regions
between chapters, cross regional and local communities
local partnerships
Replicable Ideas
Long-term Sustainability
Collaboration
60
Issues that affect the Internet

61. Levels of support
10,00030,000
61
3,500
Large-scale projects
(2 Years)
Medium-scale projects
(1 Year)
Punctual projects
UP TO UP TOUP TO
USD USDUSD

62. Small project funding (event funding)
Funding for small projects, especially events, maximum amount is USD
3,500 per year, can be used for multiple projects/events
▪Projects that support membership development including development of promotional
material, logistics to organize a recruitment event/campaign
▪Projects that increase the visibility of the Chapter
▪Event /training space and logistics; Promotional materials, media coverage and marketing;
▪Food and beverages; Speaker accommodation and travel;
▪Other supplies and incidentals (please specify in your application).
▪Note: up to 15% of the funding can be used to compensate for the project management cost
62

63. How to apply?
Contact your regional Chapter Support representative when planning the
project to
▪Notify ISOC about the planned activity
▪Get help in developing the project idea
▪Reach out to other Chapters for collaboration
Submit your application following these instructions:
http://www.internetsociety.org/what-we-do/grants-awards/beyond-net-funding
63

64. Why organize an event?
Organizing events can benefit a Chapter by:
▪Bringing attention to important issues
▪Increasing visibility of the Chapter and the Internet Society
▪Building credibility
▪Creating networking opportunities
▪Recruiting new members
64

65. Planning an event
Event planning starts with an idea for a theme or agenda for
the event
Leave enough time for planning, you should have everything
ready at least a month before the event
Set a goal for the size of the audience
Find partners
65

66. Agenda
An event with a clear theme is usually better than a
everything-for-everybody agenda, which may turn out to be
nothing-for-nobody
If the topic is controversial (good topics often are) try to find
balance and give stakeholders with different views the chance
to be heard
Don’t overload the agenda, leave room for discussion and
breaks and try to leave some slack in the timetable in case
some speakers go overtime
66

67. Budget
Events can be organized without spending any money but normally a
budget is needed
Things that often cost something:
▪Venue
▪Catering
▪Webcasting
▪Speakers
▪Marketing
Some sources for event funding are participation fees, sponsoring and
ISOC event funding
67

68. Chair
The Chair is normally the person who introduces the topics
and speakers and is responsible for the timekeeping
Desirable qualities for a Chair:
▪Good speaking skills
▪Entertaining
▪Authority
▪Tactful, diplomatic
Authority and tact are especially useful for keeping the
speakers in line
68

69. Speakers
Speakers make or break the event so select them carefully
Be clear in what you want from them and what you don’t (if you invite
business people to speak make sure they don’t come with the marketing
slide shows)
Give the speakers all the information they need (venue, audience, time
slot, online participation etc)
Ask them to send the slides before the event and ask for permission if you
want to share them publicly
Very good speakers can normally be recruited without compensation for
Chapter events
Ask the Internet Society for speakers!
69

70. Venue
Select the venue according to your audience expectation and
budget
Location, location, location
Venues can often be found for free from partners or as in-kind
sponsoring (universities!)
70

71. Technical requirements for the venue
The venue for an ISOC Chapter event should have a good internet
connection and wifi for the audience
Sound system with microphones for speakers and wireless mics for the
audience (especially if there are online participants)
If you have a panel with multiple speakers at the same time make sure
there are enough microphones
A computer for presentations (unless all speakers bring their own)
Projectors (one for slides and another for message wall if needed)
71

72. Marketing and communications
Okay, so you have the venue, the speakers and the agenda,
now all you need is the audience
Some ways to spread the word:
▪Your members
▪Social media (Facebook, Twitter, Blogs etc.)
▪ISOC Event Calendar
▪Chapter Delegates list and ISOC Newsletter (for international/online
events)
▪Flyers and posters
72

73. Registering
You probably want to know how many people will be attending
There are free tools you can use for online registration (Facebook events,
Google docs etc.)
Be sure to ask for the email addresses
Send a reminder to all before the event and ask them to send a cancel
notification if they are not coming
For free events the no-show percentage is normally quite high (15-20%)
Remember that a registration list constitutes a person record, comply with
the privacy legislation in your country
73

74. Online participation
Remote participation
▪Predominantly physical event with a possibility to participate remotely
▪Webcasting with the possibility to comment via e.g. Twitter
Online event
▪Predominantly virtual event with mostly remote participation
▪Online conferencing with two-way audio (and video)
Internet Society can provide tools to support online
participation (Webcasting service, online conferencing
platforms)
74

75. Volunteers
Sometimes you may need staff for a bigger event (for
registration, tech support etc.)
Recruit your members, a Chapter is supposed to be a
volunteer organization!
Use students (especially if the event is at a university campus)
Give them something in return (a cool t-shirt, lunch etc.)
75

76. Catering
Offering some kind of catering (at least coffee/tea) is a
courtesy to the audience
Catering can’t be organized without costs so find a sponsor for
it if you don’t have the budget
Sometimes doing the catering by yourself with volunteers can
be an option (depends on the venue)
76

77. Equipment
If you organize a lot of events you may consider procuring
some useful equipment
▪Roll-up posters, an inexpensive way to create visibility
▪A webcam/speakerphone/microphone combination for online
meetings/webinars
▪Name tag holders
▪Stuff to hand out (stickers, pens etc.)
77

78. After the event
Publish the presentations online (if you have the permission
from the speakers)
Send an email to the participants thanking them with a link to
the presentations (if applicable)
If you had event funding from ISOC submit the appropriate
reports
78

79. Regional Chapter workshops
ISOC organizes regional Chapter workshops once a year to:
▪Provide leadership development opportunities for Chapter Leaders
▪Support Chapter management skills transfer
▪Provide opportunity for developing new or strengthening existing relationships and
partnerships in the Internet Society Chapter community
▪Motivate Chapter delegates
▪Provide opportunity to learn about and engage in ISOC initiatives and activities
▪Enable Internet Society staff to meet Chapter delegates
▪Act as a catalyst in stimulating Chapters to identify opportunities for Chapter
programmes at the local level.
79

80. Chapter workshop travel fellowships
The Chapter Travel Fellowship Programme is available upon
calls for candidature preceding an Internet Society Chapter
workshop
Typically, the Internet Society will be able to offer one (1)
travel fellowship to each Chapter per year to attend a
workshop in their region
The Programme funding covers a return economy class airfare
to the meeting destination including airport transfers, meeting
and visa fees as well as accommodation and meals for the
duration of the stay
80

81. Travel fellowship eligibility
The following are pre-requisites for the programme:
▪The applicant should be officially endorsed by the Chapter Officers
(through the references in the application form)
▪The applicant should not have received funding through the Chapter
Travel Fellowship Programme in the past 3 years
▪The Chapter must fulfil the chapter minimum requirements as set out in
the Chapter charters
▪The Chapter fellow needs to be able to share, discuss and document
activities undertaken by the Chapter in the last year
▪The applicant must agree to the Chapter Travel Fellowship Memorandum
of Understanding (MoU)
81

84. Chapter resources
Some additional resources for Chapters:
▪World IPv6 Launch Resources for Chapters
▪Chapters Webcasting Service
▪Chapters WebEx Support
▪Chapter Branded Marketing Toolbox
▪Chapter Website Templates (Drupal and WordPress)
84

85. Sustainability and succession
Chapters need to meet minimum criteria (must have activities
and members) to continue to be recognized as an ISOC
Chapter
Succession planning is a key element in keeping the Chapter
running
Next Generation Leaders programme helps Internet
professionals between the ages of 20 and 40 develop their
leadership potential where technology, business, policy, and
education intersect
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86. Thank You
86