The document discusses the impact of the Internet of Things (IoT) on business opportunities and customer experience. It highlights the importance of a dynamic interaction approach and real-time personalized data architecture in IoT solutions. WSO2 is presented as a cloud-native middleware platform that supports various IoT applications to enhance customer experience.

1. IoT Business Opportunity &
Disruption
Asanka Abeysinghe
Vice President, Solutions Architecture – WSO2, Inc
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2. Speaker bio
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Vice President – Solutions Architecture, WSO2, Inc.
Architect & Technology Evangelist.
Apache Committer.
(local) Live next to the Livis Stadium.
Gadget-holic.
http://asanka.abeysinghe.org
@asankama

3. Day of our lives
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4. Lazy to make coffee
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5. Running out of washing powder
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6. Check traffic and weather
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7. Smart drive
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8. Smart drive
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It is your wife’s
birthday,
navigate to the
Westfield mall ?

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“Digital
experience has
become a part
of our lives.”

10. Trip to Colombo
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11. Under the hood.
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12. 12
real-time
personalized
geo sensitive
predictive
CX

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person digital-double

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digital workspace
social
business
knowledge
UX

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“Think less about fixed processes,
think more about dynamic
interactions.” - Gartner

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H-M M-M
H-H M-H

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“IoT creates APIs for real life.”

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20. UX + CX = DX (IoT)
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real-time
personalized
geo sensitive
predictive
IoT

22. Data architecture
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AR (Tarchitect to Marketect) CHITECT

25. WSO2 – The 100% Open Source
Middleware Platform
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● Fully integrated,
complete middleware
platform
● 26 products available,
so that you deploy only
what you need, when
you need it
● Works seamlessly
across the cloud and on-
premise
● Future-proof to adapt to
new technology
advancements such as
IoT

26. A Cloud Native Platform

27. IoT reference architecture
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SystemofSystems
Middlewarefunctional
capabilities

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o ON! Track Asset Management System
o New offer by Hilti to manage, locate and operate assets
o Proactive maintenance
o Geo-fencing (alerts when asset leaves warehouse for example)
o Customizable by their customers.
o Deployed on Trimble TPaaS
o See: https://www.us.hilti.com/on-track and
http://wso2.com/library/conference/2015/11/wso2con-usa-
2015-safe-for-work-the-internet-of-dirty-things/

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31. SenseBot
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34. WSO2 IoT Server
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“You’ve got to start with the
customer experience and work
back toward the technology, not
the other way around.” – Steve Jobs

36. CONTACT US !