Introduction to
   Strait & Associates
An Overview of Our Services and
         Experiences



                                  1
Discussion Topics
• Strait & Associates
  – Services
  – Who We Are
• Experiences
• Contact Information




                                2
STRAIT & ASSOCIATES, LLC


                           3
Who We Are
      Strait & Associates provides clients with the
      means to integrate and improve the
      management of information regardless of
      where it resides.
      Our consultants work with clients to:
           1. Define realistic core people, process and
              technology solutions

           2. Achieve reductions in cost and complexity

           3. Maintain quality and compliance


       “Information and data are coming into and
       out of organizations at an alarming rate of
       speed and volume. Now is the time to take
         action and address the challenge that is
       impacting limited resources” -Cheryl Strait



                                                      4
Our Service Offerings
We are committed to working with our clients to enable success within their
organization.
Sample of our unique service offerings:              One size does not
     Diagnostic RIM Assessment Including an               fit all!
     Action-oriented Roadmap
     Development and Execution of RIM Program
     Policies, Procedures and Technology                  STRAIT utilizes
                                                        methodologies and
     Records and Information Management                templates developed
     Processes
                                                      from years of practical
     Records and Information Management                   experience and
     Technology Selection                            customizes them to meet
     Data and Information Mapping                    your organization’s needs
                                                        and requirements.
     Development and Facilitation of RIM Training,
     Education And Communication

                                                                                 5
EXPERIENCES– REPRESENTATIVE SAMPLE OF
STRAIT & ASSOCIATES PARTNER EXPERIENCES



                                          6
Experiences (1 of 3)
RIM Program Development                                         RIM Assessment
•   Description of the effort                                   •   Description of the effort
                                                                     –    The client (One of the nation’s largest Power & Utility
     –   Plan, build, and deploy a records and information                Company) had a desire to identify opportunities for cost
         management program for a global automotive                       reductions; minimize legal risk and exposure; realize
         company.                                                         economies of scale for offsite storage; increase operational
                                                                          efficiencies; properly address security of records; and
     –   Client was experiencing significant ramifications in             achieve a repeatable process.
         court due to poor records management practices.             –    Task was to perform a records management assessment
                                                                          and provide a roadmap to build and implement a
•   Scope of the effort                                                   sustainable RIM Program.
     –   Plan build and deploy RIM Policy, Records              •   Scope of the effort
         Retention Schedule, acceptable use practices,               –    Conduct an analysis of the operations and significant
                                                                          processes which impact the RIM environment, and to
         RIM Guidelines, training courses, internal audit                 perform an assessment of the Client’s records, information,
         process, RIM technology, and assorted business                   preservation risks, and identification of opportunities to
         processes integrated with RIM.                                   improve records management operations.
                                                                     –    Perform a diagnostic of RIM practices, including the
     –   Trained over 100,000 employees in 34 countries                   identification of opportunities to achieve more effective
         around the globe.                                                records management practices using a risk-based, strategic
                                                                          approach to records and information management.
     –   The project won the Client’s Chairman’s Honors              –    Provide a high-level operating model depicting a description
         Award for successfully completing the project on                 of the design for a records management function.
         time and under budget.                                      –    Create an actionable road map that provides activities that
                                                                          can be undertaken to improve their RIM program and the
•   Value delivered                                                       typical sequence of events along with the estimated
                                                                          amount of time for each initiative.
     –    The client has been able to maintain a compliant
         RIM program.                                           •   Value delivered
                                                                     –    Enabled the Client to understand the current capabilities of
     –   The client has gained a positive reputation with                 their records management program, identify areas of risk
         the legal system for proper management of                        and a have a plan to increase their overall records
         company information.                                             management capabilities across their organization.




                                                                                                                                     7
Experiences (2 of 3)
Data Disposition Process                                           Data Mapping
•   Description of the effort                                      •   Description of the effort
     –    The pharmaceutical Client had over a petabyte of              –    Client needed to identify its current and historical
          unstructured information within their network shared               sources of electronically stored information and result
                                                                             in the preparation or listing of inventory of current and
          drives and collaboration sites. The cost to maintain               historical corporate information sources and a process
          this information was increasing exponentially and had              for keeping the inventory current
          to be reduced and controlled.                                 –    Perform a multi-faceted inquiry into the client’s IT
     –    Client’s goal was to enhance its records management                environment to determine the nature and extent of
                                                                             current and historical information storage.
          program through the development of a framework,               –    Develop a consolidated work product that enables the
          protocols and policies that employees could use as                 identification of electronically stored information in
          part of an internal monitoring function. That function             support of future legal or investigative information
          was to evaluate whether electronically stored                      requests.
          information (ESI) must be retained under the retention   •   Scope of the effort
          schedule, must be preserved under a legal hold, or            –    Understand the IT environment at a high-level and
          may be subject to disposition.                                     design a customized “data map” template.
•   Scope of the effort                                                 –    Perform detailed fact gathering to populate the map
     –    Design a decision framework and processes that will                and any supporting work products
          enable compliant disposal of data;                            –    Develop a routine, repeatable business process for
                                                                             updating the map and any supporting work products
     –    Document and iteratively validate a framework such
          that it provides reliable and defensible results; and
                                                                   •   Value delivered
                                                                        –    Reduce the risk of non-compliance with legal or
     –    Facilitate execution of the framework against discreet             investigative information requests.
          data sources using the client’s RIM technology.
                                                                        –    Enabled expedited identification of potentially
•   Value delivered                                                          relevant information in response to discovery
     –    Enabled client to disposition ESI within their                     requests.
          unstructured environments.


                                                                                                                                    8
Experiences (3 of 3)
                                                              RIM Governance & ERM
Legacy System Decommission                                    Assessment
•   Description of the effort                                 •   Description of the effort
     –   The Client was in the process of closing down             –    The Client was seeking assistance in applying management
         their US based data center, which housed over                  & control to their electronically stored information because
         575 mainframe systems. They needed a defined                   their current cost structure was not sustainable.
         process to determine what data needed to be          •   Scope of the effort
         retained, migrated to an archival platform, or
         could be disposed of.                                     –    Define & document a RIM governance framework.
                                                                   –    Conduct an assessment of strategic business drivers for the
•   Scope of the effort
                                                                        Client’s electronic records management practices and
     –   Conduct fact gathering to identify and review the              required capabilities.
         archiving systems, backup procedures, regulatory
                                                                   –    Collaborate with the Client to develop their future state
         retention requirements and legal hold obligations.
                                                                        strategy for electronic records management; develop an
     –   Prepare a documented guideline (process) for                   operating model for their RIM program and define
         applying records retention, legal holds and                    implications for the future state electronic records
         disposition of electronic data and records.                    management infrastructure.
•   Value delivered                                                –    Development of an actionable roadmap to achieve the
     –   The Client was able to determine what was                      defined electronic records management future state and
         required to be retained, preserved and or                      any recommended improvements to the RIM Program.
         archived to meet legal and/or regulatory
                                                              •   Value delivered
         requirements and what could be disposed of.
                                                                   –    Implemented a governance structure that enabled
     –   Additionally, they were able to determine where                coordination, collaboration and focus across the
         information was to be retained, by what vendors                organization.
         and what format information was to be retained            –    Produced a realistic strategy and roadmap for reducing
         in.                                                            storage costs.




                                                                                                                                    9
CONTACT INFORMATION


                      10
Contact Us to Find Out How We Can Assist You

Cheryl Strait                Kevin O’Donohue
President & CEO              Business Development Manager
248-770-2483                 517-490-4928
cstrait@straitassoc.com      kodonohue@straitassoc.com


                    Strait & Associates, LLC
                      Bloomfield Hills, MI
                         888-700-5695
                     www.straitassoc.com



                                                       11

Introduction To Strait & Associates 2011

  • 1.
    Introduction to Strait & Associates An Overview of Our Services and Experiences 1
  • 2.
    Discussion Topics • Strait& Associates – Services – Who We Are • Experiences • Contact Information 2
  • 3.
  • 4.
    Who We Are Strait & Associates provides clients with the means to integrate and improve the management of information regardless of where it resides. Our consultants work with clients to: 1. Define realistic core people, process and technology solutions 2. Achieve reductions in cost and complexity 3. Maintain quality and compliance “Information and data are coming into and out of organizations at an alarming rate of speed and volume. Now is the time to take action and address the challenge that is impacting limited resources” -Cheryl Strait 4
  • 5.
    Our Service Offerings Weare committed to working with our clients to enable success within their organization. Sample of our unique service offerings: One size does not Diagnostic RIM Assessment Including an fit all! Action-oriented Roadmap Development and Execution of RIM Program Policies, Procedures and Technology STRAIT utilizes methodologies and Records and Information Management templates developed Processes from years of practical Records and Information Management experience and Technology Selection customizes them to meet Data and Information Mapping your organization’s needs and requirements. Development and Facilitation of RIM Training, Education And Communication 5
  • 6.
    EXPERIENCES– REPRESENTATIVE SAMPLEOF STRAIT & ASSOCIATES PARTNER EXPERIENCES 6
  • 7.
    Experiences (1 of3) RIM Program Development RIM Assessment • Description of the effort • Description of the effort – The client (One of the nation’s largest Power & Utility – Plan, build, and deploy a records and information Company) had a desire to identify opportunities for cost management program for a global automotive reductions; minimize legal risk and exposure; realize company. economies of scale for offsite storage; increase operational efficiencies; properly address security of records; and – Client was experiencing significant ramifications in achieve a repeatable process. court due to poor records management practices. – Task was to perform a records management assessment and provide a roadmap to build and implement a • Scope of the effort sustainable RIM Program. – Plan build and deploy RIM Policy, Records • Scope of the effort Retention Schedule, acceptable use practices, – Conduct an analysis of the operations and significant processes which impact the RIM environment, and to RIM Guidelines, training courses, internal audit perform an assessment of the Client’s records, information, process, RIM technology, and assorted business preservation risks, and identification of opportunities to processes integrated with RIM. improve records management operations. – Perform a diagnostic of RIM practices, including the – Trained over 100,000 employees in 34 countries identification of opportunities to achieve more effective around the globe. records management practices using a risk-based, strategic approach to records and information management. – The project won the Client’s Chairman’s Honors – Provide a high-level operating model depicting a description Award for successfully completing the project on of the design for a records management function. time and under budget. – Create an actionable road map that provides activities that can be undertaken to improve their RIM program and the • Value delivered typical sequence of events along with the estimated amount of time for each initiative. – The client has been able to maintain a compliant RIM program. • Value delivered – Enabled the Client to understand the current capabilities of – The client has gained a positive reputation with their records management program, identify areas of risk the legal system for proper management of and a have a plan to increase their overall records company information. management capabilities across their organization. 7
  • 8.
    Experiences (2 of3) Data Disposition Process Data Mapping • Description of the effort • Description of the effort – The pharmaceutical Client had over a petabyte of – Client needed to identify its current and historical unstructured information within their network shared sources of electronically stored information and result in the preparation or listing of inventory of current and drives and collaboration sites. The cost to maintain historical corporate information sources and a process this information was increasing exponentially and had for keeping the inventory current to be reduced and controlled. – Perform a multi-faceted inquiry into the client’s IT – Client’s goal was to enhance its records management environment to determine the nature and extent of current and historical information storage. program through the development of a framework, – Develop a consolidated work product that enables the protocols and policies that employees could use as identification of electronically stored information in part of an internal monitoring function. That function support of future legal or investigative information was to evaluate whether electronically stored requests. information (ESI) must be retained under the retention • Scope of the effort schedule, must be preserved under a legal hold, or – Understand the IT environment at a high-level and may be subject to disposition. design a customized “data map” template. • Scope of the effort – Perform detailed fact gathering to populate the map – Design a decision framework and processes that will and any supporting work products enable compliant disposal of data; – Develop a routine, repeatable business process for updating the map and any supporting work products – Document and iteratively validate a framework such that it provides reliable and defensible results; and • Value delivered – Reduce the risk of non-compliance with legal or – Facilitate execution of the framework against discreet investigative information requests. data sources using the client’s RIM technology. – Enabled expedited identification of potentially • Value delivered relevant information in response to discovery – Enabled client to disposition ESI within their requests. unstructured environments. 8
  • 9.
    Experiences (3 of3) RIM Governance & ERM Legacy System Decommission Assessment • Description of the effort • Description of the effort – The Client was in the process of closing down – The Client was seeking assistance in applying management their US based data center, which housed over & control to their electronically stored information because 575 mainframe systems. They needed a defined their current cost structure was not sustainable. process to determine what data needed to be • Scope of the effort retained, migrated to an archival platform, or could be disposed of. – Define & document a RIM governance framework. – Conduct an assessment of strategic business drivers for the • Scope of the effort Client’s electronic records management practices and – Conduct fact gathering to identify and review the required capabilities. archiving systems, backup procedures, regulatory – Collaborate with the Client to develop their future state retention requirements and legal hold obligations. strategy for electronic records management; develop an – Prepare a documented guideline (process) for operating model for their RIM program and define applying records retention, legal holds and implications for the future state electronic records disposition of electronic data and records. management infrastructure. • Value delivered – Development of an actionable roadmap to achieve the – The Client was able to determine what was defined electronic records management future state and required to be retained, preserved and or any recommended improvements to the RIM Program. archived to meet legal and/or regulatory • Value delivered requirements and what could be disposed of. – Implemented a governance structure that enabled – Additionally, they were able to determine where coordination, collaboration and focus across the information was to be retained, by what vendors organization. and what format information was to be retained – Produced a realistic strategy and roadmap for reducing in. storage costs. 9
  • 10.
  • 11.
    Contact Us toFind Out How We Can Assist You Cheryl Strait Kevin O’Donohue President & CEO Business Development Manager 248-770-2483 517-490-4928 cstrait@straitassoc.com kodonohue@straitassoc.com Strait & Associates, LLC Bloomfield Hills, MI 888-700-5695 www.straitassoc.com 11