DIGITAL MARKETING
Course by AVIK BAL | www.avikbal.com
• Analytics and Data Interpretation for decision making.
Each module is supported
by CASE STUDIES – citing
best examples of the
strategies adopted by the
companies in the past.
QUALIFICATION
CERTIFICATIONS
DESIGNER | DEVELOPER | MARKETER
CONTACT
www.avikbal.com
9774501177
Hello!
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DataDrivenDecisionMaking
Turning Data into Action using
Google Analytics
Session by AVIK BAL | www.avikbal.com
Course Structure
11. Case Study – How Panasonic used Analytics 360 to improve their Advertising
ROI by 30%
12. Certification – Become a Google Analytics Certified Professional.
88 SLIDES | 2017
www.facebook.com/groups/askyourdoubt/
DataDrivenDecisionMaking
Turning Data into Action using
Google Analytics
Session by AVIK BAL | www.avikbal.com
Course Structure
11. Case Study – How Panasonic used Analytics 360 to improve their Advertising
ROI by 30%
12. Certification – Become a Google Analytics Certified Professional.
88 SLIDES | 2017
Turning Data into Action
What’s there for you ? Opportunity!
Image Source: simplilearn.com
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Web Analytics
Big Data Analytics
Artificial
Intelligence
Prescriptive Analytics
Predictive Analytics
Diagnostic Analysis
Descriptive Analytics
Machine Learning
Data Mining
Business
Intelligence
Data Ware Housing
Knowledge Discovery
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Using analytics to create customer value.
Measuring the customer journey
SPARKSHARESORTSEE
In a mobile-first, Multi Device,Tech Savvy, Internet penetrated world consumer Journey is really
trackable to bits. Consumers are now more cognitive, more discoverable and discernible than ever.
Google Analytics.
Spring Metrics.
Woopra.
Chartbeat.
Kissmetrics.
UserTesting.
Crazy Egg.
Mouseflow.
Clicky
Mint
WEB ANALYTICSTOOLS
https://www.google.com/analytics/Explore and Sign In 
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https://analytics.google.com/analytics
Link shared in comment section!
Choose you want to
track your website or
Mobile App
Time zone is very
important to track real-
time and collect more
accurate data
Industry category will
help you get a
benchmark from
Google’s historic data.
analyticstracking.php
analyticstracking.php
<body>
<?php include_once("analyticstracking.php") ?>
Dynamic website | Manually putting the code
A dynamic website is one in which the HTML is generated using a programming language such as
Python, Ruby, PHP, etc.To collect data, you must include the Analytics tracking code in the source
code on every web page you wish to track.You can use a common include or template to push the
tracking code dynamically into every page.
Once you have the Javascript tracking code snippet for your property, copy the snippet exactly
without editing it.
Paste your tracking code snippet into its own include file, then include it in your page header, so that
the snippet appears before the closing </head> tag on every web page on your site you wish to track.
Static website | Manually putting the code
A static website is one in which the page HTML is NOT generated using a
programming language or interface such Python, Ruby, PHP, etc.To collect data, you
must copy and paste the Analytics tracking code into the source code on every web
page you wish to track.
Once you have the Javascript tracking code snippet for your property, copy the
snippet exactly without editing it.
Paste your tracking code snippet (unaltered, in its entirety) before the closing
</head> tag on every web page on your site you wish to track.
https://support.google.com/analytics/answer/1008080?hl=en
Link shared in comment box below.
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DATA COLLECTION
DATA CONFIGURATION
DATA PROCESSING
DATA RECORDING
 Web Devices
 Digitally connected Kiosk
 Mobile POS
 Mobile Applications
iOS
Android
JavaScript ("JS" for short) is a full-fledged dynamic
programming language that, when applied to an
HTML document, can provide dynamic interactivity
on websites. It was invented by Brendan Eich, co-
founder of the Mozilla project, the Mozilla
Foundation, and the Mozilla Corporation.
METRICS
DIMENSIONS
Dimensions and Metrics, PageView, Page Duration,
Session Duration, Bounce Rate, No. of visits.
MICRO
ACTIVITIES
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Why are these many parameters important ?
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Traffic
Audience Size
Audience Profile
Reach and Engagement
Lurkers
Influencers
Engagers
Community Responsiveness
Competitor Benchmarking
Sentiment Analysis
Content Analysis
What & How to Measure your Social Media success ?
Source: www.razorsocial.com
Traffic
Content Analysis
Audience Size
Audience Profile
Reach and Engagement
Lurkers
Influencers
Engagers
Community Responsiveness
Competitor Benchmarking
Sentiment Analysis
What & How to Measure your Social Media success ?
Source: www.razorsocial.com
TOOLS
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1. Set Goals and Measurement Plan
• What you want to offer ?Your products and Services ?
• Yours USPs that distinguish from your competitiors ?
• Who are the actual target ? Male/Females, Urban/Rural etc
2.Technical Infrastructure
• Are we present in all social media platforms ?
• Are we SEO Friendly ? Do we have CTAs properly placed in our website ?
• Do we have a Database Building system (Subscription/Registrations)?
• Are we device responsive (Mobile.Web,Tab friendly)?
3. Implementation Plan
• Which pages to track ?
• What attributes to map ?
• Do you have the required models to collect data ?
• How accurately is your data collected?
4. Monitor, Maintain, Make Changes, Repeat!
Step 1: Goal Setting / Business Objective.
Step 2: Identify Key Strategies and Market Trends
Step 3: Choose your Key Performance Indicators (KPIs)
Step 4: Choose Segments.
Step 5: Choose targets.
Lets now understand all the steps using an example!
Define the Business Objective / Marketing Goal:
Sell baby products. A range of all items that new-borns need.
Making loyal customers so that firstcry.com serves as the seller of all
items that the baby needs till he grows up.
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1. Acquisition.
How are you anticipating acquiring traffic for your website / YT video / whatever else you are
creating? Did you cover all three components of successful acquisition: Earned, Owned, Paid
media? How would you prioritize each? Where are you spending most of your efforts?
2. Behavior.
What is the behavior you are expecting when people arrive? What pages should they see? What
videos should they watch? Should they visit repeatedly? Are there certain actions they should take?
What is unique about your effort that ties to an optimal experience for a customer?
3. Outcomes.
What outcomes signify value delivered to the business bottom-line? A download? A phone call to
your call center? A qualified online lead? Signing up for email promotions? People buying your
product / services ? A 95% task completion rate? A 10 point lift in brand perception?
Source: https://www.kaushik.net/avinash/digital-marketing-and-measurement-model/
How Panasonic improved return on advertising spend
by 30% with Google Analytics 360 ?
Country Wise Social Media
Profiles andWebpages
https://www.facebook.com/Panasonic/
https://www.facebook.com/panasonicindia
https://www.facebook.com/panasonicasia/
Social Media Strategy
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https://support.google.com/analytics/answer/4553001?hl=en
https://analytics.googleblog.com/
https://analyticsacademy.withgoogle.com/
https://moz.com/blog/category/analytics
https://analytics.facebook.com/
https://analytics.twitter.com/user/avikbal/home
https://hbr.org/topic/analytics
JOIN the Faceboook Group for Doubt Clearing and Study Materials.
https://support.google.com/partners/answer/6089738?hl=en CERTIFICATION

Introduction to Google Analytics