The document introduces e-commerce and discusses the business pressures driving its growth. It defines e-commerce as the process of buying, selling, transferring, or exchanging products, services, and information via computer networks and the internet. Common e-commerce business models include business-to-business, business-to-consumer, consumer-to-consumer, and mobile commerce. The benefits of e-commerce to organizations are global reach, cost reduction, extended hours, customization, and lower communication costs. Benefits to consumers include ubiquity, more product/service options, cheaper options, instant delivery, and information availability. Managerial issues with e-commerce include budgets, project deadlines, technology changes, privacy, capital costs,