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The Tweets Must Flow 
e-Business Assignment 
Dima Jaas, Fatima Qadi, Jack Rabah
About twitter Case Study 
Twitter for business?
Tweet tweet.. What’s up? 
is an online social 
networking service that 
enables its users to send and 
read text- based posts of up to 
140 characters, known as 
“tweets” 
Twitter Now Available in Arabic, Farsi, Hebrew 
and Urdu (28 languages) 
Tuesday, March 06, 2012
Established in March 2006 by Jack 
Dorsey and launched that July. 
Twitter Inc. is based in San Francisco, with 
additional servers and offices in New York City 
The service rapidly gained worldwide popularity, with over 300 
million users as of 2011, generating over 300 million tweets and 
handling over 1.6 billion search queries per day, It has been 
described as "the SMS of the Internet." 
As per twitter blog – 1 billion tweets every 4 days
First Person to join twitter 
Jack Dorsey (Founder) 
Initial income of Twitter as a 
company $1,000,000,000 within 
first 3 years. 
Frequency of tweets 
in Twitter 750 Tweets 
per Second 
Women constitute over 55% of the 
Twitter users where men lies in an 
area of 45% 
Original name twttr was 
inspired by the 5 characters codes used 
in America for SMS at the time. 
"...we came across the word 'twitter', and it was just perfect. The definition was 'a short burst of 
inconsequential information,' and 'chirps from birds'. And that's exactly what the product was." 
– – Jack Dorsey
Roughly , 7% of 
Americans are currently 
using Twitter 
The average Twitter users has 27 follower 
Twitter users tend to be 
“early adopters” 
Twitter plays an active 
role on purchasing 
decisions 
67% of Twitter users are 
more likely to buy brands 
that they follow
• Life time of status update vs. tweet. Status 
update is longer than a tweet (its ok to tweet 
more 1-4 / hour vs. 0.5 /day for facebook). 
• Friends vs. Followers: A Twitter following can 
be strictly interest based on topics the 
person is tweeting about. Friending someone 
might show a deeper social interest in the 
person that comes into play with Facebook. 
• Speed: If you are aiming to create an instant 
viral effect for news or an important update, 
Twitter proves to be more effective. For less 
time sensitive content Facebook can be a 
powerful distribution channel. 
• Optimal posting times: The peak at work 
days (Wed) for Twitter indicates the strong 
business and news side of things on Twitter. 
A strong Saturday for Facebook might show 
us that the entertainment factor on Facebook 
is higher.
iPhone 
Andriod 
Nokia 
Blackberry
Avoid the Twitter blacklist 
Daily Update Limits: 1,000 total updates 
per day from all devices 
Daily Direct Message Limits: 250 total 
per day on all devices 
Daily API Requests: up to 150 API 
(application programming interface) 
requests to Twitter per hour. 
Follower Limits: You can follow 2,000 
people (or 10% above # of people 
following you) 
Age: 18+ years. 
Do not post illegal content or SPAM
Twitter Now Able To Censor 
Tweets, If Required By Law, 
On A Country-By-Country 
Basis
Advertisers are looking beyond Google, 
Facebook and Yahoo. 
Twitter has become a popular way for 
politicians, celebrities and executives to 
spread their messages. 
Global expansion increases sales for twitter, 
but forces them to adopt censorship 
regulations.
Our goal is to instantly connect people everywhere to what is most 
meaningful to them. For this to happen, freedom of expression is 
essential. (It is a human right) 
We don't always agree with the things people 
choose to tweet, but we keep the information 
flowing irrespective of any view we may have 
about the content. 
The open exchange of information can have a 
positive global impact. 
There are Tweets that we do remove, such as 
illegal Tweets and spam.
Jan 26, 2012 – Twitter Blog 
Until now, the only way we could take account of those 
countries’ limits was to remove content globally. Starting 
today, we give ourselves the ability to reactively withhold 
content from users in a specific country — while keeping 
it available in the rest of the world. We have also built in a 
way to communicate transparently to users when content 
is withheld, and why. 
We haven’t yet used this ability, but if and 
when we are required to withhold a Tweet in a 
specific country, we will attempt to let the user 
know, and we will clearly mark when the 
content has been withheld. 
(ChillingEffects.org) 
With this new feature, we are going to be 
reactive only: that is, we will withhold specific 
content only when required to do so in 
response to what we believe to be a valid and 
applicable legal request.
Jan 31, 2012 
Google has quietly announced changes to its 
Blogger free-blogging platform that will enable 
the blocking of content only in countries where 
censorship is required 
Facebook is censoring the news. 
While Facebook, a privately owned company, 
has every legal right — technically — to choose 
to publish or not publish anything it wants to, 
it has a moral obligation as the largest provider 
of the 21st century public square to not 
censor.
Introducing Twitter

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Introducing Twitter

  • 1. The Tweets Must Flow e-Business Assignment Dima Jaas, Fatima Qadi, Jack Rabah
  • 2. About twitter Case Study Twitter for business?
  • 3. Tweet tweet.. What’s up? is an online social networking service that enables its users to send and read text- based posts of up to 140 characters, known as “tweets” Twitter Now Available in Arabic, Farsi, Hebrew and Urdu (28 languages) Tuesday, March 06, 2012
  • 4. Established in March 2006 by Jack Dorsey and launched that July. Twitter Inc. is based in San Francisco, with additional servers and offices in New York City The service rapidly gained worldwide popularity, with over 300 million users as of 2011, generating over 300 million tweets and handling over 1.6 billion search queries per day, It has been described as "the SMS of the Internet." As per twitter blog – 1 billion tweets every 4 days
  • 5. First Person to join twitter Jack Dorsey (Founder) Initial income of Twitter as a company $1,000,000,000 within first 3 years. Frequency of tweets in Twitter 750 Tweets per Second Women constitute over 55% of the Twitter users where men lies in an area of 45% Original name twttr was inspired by the 5 characters codes used in America for SMS at the time. "...we came across the word 'twitter', and it was just perfect. The definition was 'a short burst of inconsequential information,' and 'chirps from birds'. And that's exactly what the product was." – – Jack Dorsey
  • 6. Roughly , 7% of Americans are currently using Twitter The average Twitter users has 27 follower Twitter users tend to be “early adopters” Twitter plays an active role on purchasing decisions 67% of Twitter users are more likely to buy brands that they follow
  • 7. • Life time of status update vs. tweet. Status update is longer than a tweet (its ok to tweet more 1-4 / hour vs. 0.5 /day for facebook). • Friends vs. Followers: A Twitter following can be strictly interest based on topics the person is tweeting about. Friending someone might show a deeper social interest in the person that comes into play with Facebook. • Speed: If you are aiming to create an instant viral effect for news or an important update, Twitter proves to be more effective. For less time sensitive content Facebook can be a powerful distribution channel. • Optimal posting times: The peak at work days (Wed) for Twitter indicates the strong business and news side of things on Twitter. A strong Saturday for Facebook might show us that the entertainment factor on Facebook is higher.
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  • 13. Avoid the Twitter blacklist Daily Update Limits: 1,000 total updates per day from all devices Daily Direct Message Limits: 250 total per day on all devices Daily API Requests: up to 150 API (application programming interface) requests to Twitter per hour. Follower Limits: You can follow 2,000 people (or 10% above # of people following you) Age: 18+ years. Do not post illegal content or SPAM
  • 14. Twitter Now Able To Censor Tweets, If Required By Law, On A Country-By-Country Basis
  • 15. Advertisers are looking beyond Google, Facebook and Yahoo. Twitter has become a popular way for politicians, celebrities and executives to spread their messages. Global expansion increases sales for twitter, but forces them to adopt censorship regulations.
  • 16. Our goal is to instantly connect people everywhere to what is most meaningful to them. For this to happen, freedom of expression is essential. (It is a human right) We don't always agree with the things people choose to tweet, but we keep the information flowing irrespective of any view we may have about the content. The open exchange of information can have a positive global impact. There are Tweets that we do remove, such as illegal Tweets and spam.
  • 17. Jan 26, 2012 – Twitter Blog Until now, the only way we could take account of those countries’ limits was to remove content globally. Starting today, we give ourselves the ability to reactively withhold content from users in a specific country — while keeping it available in the rest of the world. We have also built in a way to communicate transparently to users when content is withheld, and why. We haven’t yet used this ability, but if and when we are required to withhold a Tweet in a specific country, we will attempt to let the user know, and we will clearly mark when the content has been withheld. (ChillingEffects.org) With this new feature, we are going to be reactive only: that is, we will withhold specific content only when required to do so in response to what we believe to be a valid and applicable legal request.
  • 18. Jan 31, 2012 Google has quietly announced changes to its Blogger free-blogging platform that will enable the blocking of content only in countries where censorship is required Facebook is censoring the news. While Facebook, a privately owned company, has every legal right — technically — to choose to publish or not publish anything it wants to, it has a moral obligation as the largest provider of the 21st century public square to not censor.