INTO University of Exeter Pre-Departure Guide 2011-2012

Pre-departure guide 2011–2012

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INTO UNIVERSITY OF EXETER
YOUR BEST ROUTE TO UNIVERSITY SUCCESS


Welcome

I am delighted that you have chosen to study at INTO University of Exeter. Whichever INTO
course you are planning to follow with us, you will have excellent teaching to prepare you for
your further university study. The University of Exeter has a strong reputation for its teaching
and research in various subjects and is an increasingly popular destination for high calibre
students from around the world. At INTO we aim to provide you with a rich social
experience. More than 50 different nationalities are represented in the Centre, providing the
ideal opportunity to make friends with other students from different cultures and
backgrounds. INTO will organise its own social events so that you enjoy your time to the full
outside the classroom. As a full member of the University, you can use all the study, sport
and social facilities on campus and we will introduce you to these in your first week here.
The University campus offers a beautiful environment and the City of Exeter is a safe and
friendly place. I know that you will settle in quickly and enjoy your time with INTO. Our brand
new study centre opened in January 2011, providing an inspiring learning environment with
state-of-the-art facilities. I look forward to welcoming you to our Centre.

Penny Foster
Centre Director, INTO University of Exeter

Start dates
All students should plan to arrive two days prior to your programme start
date – please ensure you arrive on time!

In case of emergency call INTO University of Exeter on +44 (0) 7972 136 198

Meet the INTO University of Exeter team

Penny Foster Jill Bartholomew Ruth Davenport Helen Robinson
Centre Director Head of Student Services Admissions Officer Admissions Co-ordinator

Bridget Pearse Sarah Pike Paula Stone Jemma Clancy
Accommodation Officer Homestay Co-ordinator Welfare Officer Visa/Social Co-ordinator

Denisa Newmanov Melian Kearney
Receptionist Admissions Co-ordinator

Contents
Welcome 2 Orientation programme 11
Meet the INTO University of Registering for your course 12
Exeter team 3 Making the most of your first week 14
Before you leave 4 Social programme 15
Before you arrive in the UK 5 Health and safety 16
Arrival at the airport 6 Key contacts, useful numbers
Arriving at INTO University of Exeter 7 and websites 17
Airport collection form 8 Maps 18
Money 10


Before you leave

Checklist – before you leave home
Please make sure you have completed everything on this checklist before you leave home. 
As soon as possible:

1. Have you paid full fees for your tuition, accommodation and insurance (if applicable)?

2. Have you returned your Arrival Details Form to admissions.finance@into.uk.com?
3. Do you require an INTO airport taxi transfer? If so, please complete Section 3 of the Arrival Details
Form and the Credit Card form.
4. Have you booked your accommodation?

5. Have you checked your passport is valid for at least six months?

6. Have you applied for and received your visa?

One or two weeks before you leave for the UK:

7. Have you organised cash and pound sterling traveller’s cheques to bring with you?

8. Do you know your airline’s luggage allowance and have you packed accordingly?

9. Have you emailed a passport photograph to m.e.fulcher@exeter.ac.uk for your INTO student card?

What to bring with you:
10. Have you packed all relevant original documentation or certified copies including your:
• INTO Offer Letter
• INTO CAS statement – if required
• IELTS certificate or original English Language test result
• ny other original documents/transcripts listed in your Offer Letter/CAS Statement, for
A
example your high school certificate or home university certificates including translations (if
originals are not in English). You will need these to register and enrol on your course and to
extend your visa in the UK when you need to
• Passport and Visa/Identity card
• ank statement (no more than 1 month old showing the required funds for 28 days) as evidence to
B
show the Immigration Officer on arrival at the airport in the UK
11. Have you got your documents for medical registration?
• Immunisation History Book
• UK Foreign and Commonwealth Office Visa Tuberculosis Screening Certificate (if you have one)
12. Have you put the emergency telephone numbers into your mobile phone
(to be put into your hand luggage)?
13. Do you have:
• Photographs from home?
• Waterproof coat and shoes?
• Addresses, phone numbers and email addresses of friends and family?

4


Before you arrive in the UK

Applying for a UK student visa • The start date is published on your CAS Statement. If you
Most international students from outside the European Union plan to arrive on a different date you must let us know.
who wish to take a full-time course in the UK must apply for a This is very important as we must inform the UK Border
visa prior to leaving their home country. Agency (UKBA) if you do not arrive on time.
You can check your status on the following website: • If you change your mind and want to study at another
www.ukba.homeoffice.gov.uk/policyandlaw/ institution, you have to tell us before you come to the UK
immigrationlaw/immigrationrules/appendix1/ so we can cancel your CAS with UKBA, and you can
If you are a visa national you can apply for a re-apply for your visa with a CAS from a different sponsor.
• Student Visitor Visa for courses of six months or less; Changes to your student registration status
• an Extended Student Visitor Visa for English language We must tell the UK Border Agency about any students who
courses only for courses of between 6–11 months; have an entry clearance visa issued under PBS rules who fail
• a Tier 4 (General) Student visa for English language to arrive for the start of a course, withdraw from a course,
courses at or above B1 on the Common European defer or suspend their studies, or fail to attend for significant
Framework of Reference for Languages (CEFR) – the periods of time.
UK Border agency have assessed this as equivalent
Meeting immigration staff at the airport
to an IELTS score of 4.0 – with no less than 4.0 in
When you arrive at a UK airport, you should be prepared to
each sub-skill;
answer some questions about yourself, including where you
• or a Tier 4 (General) Student visa for courses at Level 3 or
will be staying and what you intend to do during your time in
above on the National Qualifications framework (NQF) at
the UK. You may be asked to undergo a brief, routine health
an institution which is a Highly Trusted Sponsor.
check by the airport doctor, which might include an X-ray.
How will the Points Based System (PBS) affect The health check will take place in a separate room.
my entry clearance/student visa application? Afterwards, you will need to return to Immigration Control.
If you are a visa national and you apply for a Tier 4 (General) Please note that if you have already studied in the UK and are
Student visa you will need a ‘Confirmation of Acceptance for changing your education provider, you will need to apply for a
Studies’(CAS), which is an electronic number we will provide visa for your new course with us. This could take up to 40
for you. days. It is a criminal offence to start a course with a different
Applying for your Tier 4 (General) Student visa educational provider before you have applied for your new
visa from the Home Office. We will not be able to register you
to come to the UK
on the course unless you have a valid visa.
When you apply for a Tier 4 (General) Student visa
you must include a Confirmation of Acceptance for To find out more:
Studies (CAS) number. We advise that you check these websites regularly for up to
• We will send your CAS details when you confirm your date and accurate information.
unconditional offer of a place to study and pay your UK Border Agency:
deposit/full fees. http://www.ukvisas.gov.uk/en/doineedvisa/
• Your CAS will not be sent more than six months before British Embassy/High Commission – advice on where you
the start of your course. can apply for a visa:
• The CAS number will be included in a letter called a ‘CAS http://www.ukvisas.gov.uk/en/howtoapply/
Statement’. This will also include important information wheretoapply
needed for your visa application. UKCISA (Council for International Student Affairs) – Advice for
• You can only apply for your visa three months or less international students:
before the start of your course. http://www.ukcisa.org.uk/student/immigration.php

5


Arrival at the airport

INTO airport taxi transfer If you would like us to meet you at the airport, please
complete the attached ‘Airport Transfer Booking
INTO University of Exeter can arrange for a local taxi
Form’ on page 8 and return it to INTO. Payment
firm to meet students on arrival at the airport and
can be made by completing the attached credit
take them directly to their accommodation. Payment
card form on page 9 and faxing it to INTO at
for the transfer must be made seven working days
+44 (0) 1392 264 277.
in advance. The costs are as follows:
If you do not want an airport transfer, you must
still complete the ‘Arrival Details Form’ on page 10
Prices until Fri 23 Sep 2011:
and email to INTO at into@exeter.ac.uk, or fax to
London Heathrow airport £205.00
+44 (0) 1392 264 277.
London Gatwick airport £225.00
If you have booked an airport transfer, as you
Bristol International airport £100.00
pass through immigration into the Arrivals Hall, you
Exeter International airport £20.00
will see your taxi driver waiting for you holding an
INTO sign with your name on it. If you cannot find
Prices from Sat 24 Sep 2011:
your taxi driver on arrival, DO NOT LEAVE the
London Heathrow airport £210.00
Hall. Please Do The following:
London Gatwick airport £230.00
1. Go to the Information Desk and ask them to make
Bristol International airport £105.00
an announcement asking the taxi driver for YOUR
Exeter International airport £20.00
NAME, going to INTO University of Exeter, to
come to the Information Desk. Wait there until the
If you want to share a taxi from Heathrow to reduce
taxi driver arrives.
charges, you will still need to pay full fees seven days
2. Contact INTO on the Emergency Mobile
in advance however transfers will be refunded
Telephone Number +44 (0) 7972 136 198.
accordingly (i.e. two students per taxi – £104; 3 or 4
students per taxi – £85).

Please note that if you are delayed in meeting
your taxi, either because your flight has been
delayed, or because of delays at UK immigration
or baggage collection, the taxi company will
charge ‘waiting time’ and this charge will be
passed on to you.

6


Arriving at INTO University of Exeter

YOU MUST INFORM US OF YOUR ARRIVAL accommodation you can email Sarah at
DETAILS SO WE CAN MAKE ARRANGEMENTS s.l.pike@exeter.ac.uk or telephone her on
FOR SOMEONE TO MEET YOU. +44 (0) 1392 725 352.

Please note that you are to arrive no earlier University accommodation
than the weekend before your course starts. If you are staying in INTO accommodation, you must
If you do, you will need to make your own arrive on either the Saturday or Sunday before your
accommodation arrangements. course starts. Details of where to go on arrival in
Exeter will be provided with your accommodation
If your flight is delayed, or you are delayed at the confirmation. On arrival you will be given your room
airport and will therefore arrive on a date after the key, asked to sign your accommodation contract and
weekend prior to your course start date, then you shown to your room.
should call either the INTO office number during office It is important that you complete the
hours or the INTO Emergency number at all other Arrival Details Form and return it to INTO, so
times to inform us. that we can make sure that the key to your
accommodation is waiting for you.
Accommodation – when to arrive If you are arriving earlier than the weekend before
and where to go your course starts then you must make your own
hotel arrangements until the Centre opens.
Homestay accommodation
If you have requested homestay accommodation, you
Private accommodation
will be sent details of your accommodation by Sarah
Sourcing Private Accommodation: INTO is
Pike, INTO’s Homestay Co-ordinator. As well as your
unable to assist you directly with the process of
host’s name and address, you will also receive a host
finding private accommodation as this will be a
profile, telling you more about your hosts and some
legal agreement between yourself and the
information about what to expect when you are living
landlord. We can however provide a guide to finding
in homestay accommodation. If you have requested
private accommodation, which includes contact
and paid for the taxi transfer service, your taxi will
details for local letting agents and relevant websites.
take you directly to your host. When you get there,
If you require this please email s.l.pike@exeter.ac.uk
you will be given information about how to find the
INTO Centre and directions on how to get to the
University on the first day of your course.
‘Life’s great! Good accommodation, top notch
It is important that you contact your hosts
teaching and loads of fun activities. It doesn’t get
to introduce yourself and also to let them know
much better than this.’
when you think you will arrive in Exeter, so that
they can make sure they are home to greet you.
El Hannan Lee,
When you arrive at your host’s home there will
Malaysia
be instructions on what to do next. If you have
any questions regarding homestay

7


✁
Arrival details form

All students MUST complete this arrival details form and return
one week before your course start date by email to admissions.finance@into.uk.com
or fax to +44 (0) 1273 328 595 / +44 (0) 1273 329 746

Section 1 (compulsory)
Personal details

Family name (surname)

Other/given names (first name)

Male Female

Email address Mobile phone number

INTO number (please refer to offer letter)

Section 2 (compulsory)
Arrival details into the UK and confirmation of accommodation

Country flight departs from

Date of arrival in the UK Time of arrival in the UK (am/pm)

Arrival Airport Terminal

Flight number Name of airline

If you are organising your own transfer from the airport:
Arrival date at INTO University of Exeter: Accommodation/Centre

Arrival time at INTO University of Exeter (am/pm): Accommodation/Centre

Any special requirements

Please make sure that you book a flight which arrives on the weekend before your course start date. If on arrival
you require a taxi to meet you and will be staying in a hotel or other accommodation not arranged by INTO then
please provide the address

Section 3 (optional)
Airport transfer booking

If you would like a taxi to meet you at your UK arrival airport and take you to your accommodation please tick one of
the following boxes and complete the credit card section below. For further details on the cost of the Airport Transfer,
please see page 6.

London Heathrow Airport Gatwick Airport Bristol International Airport

Exeter International Airport I do not require an airport transfer

8

✁

Section 4
If you will be under 18 on arrival and do not require INTO to meet you at the airport and arrange a transfer
then the following section must be completed

Name of person meeting the student:

Address of person meeting the student:

Mobile telephone number:

Name of parent:

Signature of parent:

Date:

Credit card form
Payments over £50 by credit card are subject to a 2% surcharge and debit cards to a £1 surcharge. This will
be taken from the card in addition to the amount stated in section 3 of this form.

CREDIT CARD DETAILS

To enable fees to be debited from your credit card, please complete the details below.

VISA CREDIT MASTERCARD DEBIT

If DEBIT, please specify type:

Please note, the University will only accept transactions using the following cards: Mastercard, Visa, Solo, Maestro,
Electron or Visa debit.

Credit/debit card number

/
Card start date —— —— (mm/yy) /
Card expiry date —— —— (mm/yy)

Issue number

Security code

This is the last three digits of the code found on the back of your card.

Cardholder name

Billing address

Please return this form by email to admissions.finance@into.uk.com
or fax to +44 (0) 1273 328 595 / +44 (0) 1273 329 746

9


Money

Currency Bank accounts
Currency across the UK is the pound sterling (£GBP). If you are going to be here for longer than six months,
One pound is divided into one hundred pence (100p). we strongly recommended you open a UK bank
Notes are issued to the value of £50, £20, £10, and account, as soon as possible, after arriving in the UK.
£5 and coins to the value of £2, £1, 50p, 20p, 10p, UK banks are open 9am to 4.30pm on weekdays
5p, 2p and 1p. Please note that £50 notes are very and some are open on Saturday mornings. If you bring
uncommon and should be avoided as they can often a banker’s draft in sterling with you (payable to yourself)
be the target of counterfeiters. We do not advise or arrange for it to be sent, then you can open an
carrying large sums of cash with you on arrival. account at a bank after you have registered on your
We recommend that you bring enough money course. It may also be useful to bring a letter from your
with you to cover the first couple of weeks after your bank at home (or some other documentation) to
arrival – no more than £250 in cash for your confirm your credit status. We will provide you with
immediate needs should suffice. It is safer to bring further information and support on opening accounts
large sums of money in travellers’ cheques, which can during your induction week. In order to open a bank
be cashed in banks, post offices and airports but be account you will need the following:
aware that there is often a minimum commission • your passport
charge. Please avoid carrying large sums of cash or • proof you are a student – we will issue you with an
keeping large amounts in your room for safety official bank letter after registration
reasons. Credit and debit cards are widely accepted • proof of address.
in the UK, MasterCard (Access) and Visa credit cards
For further advice on opening bank accounts in the
being the most common. Diners Club and American
UK, you can visit:
Express are less so. You can withdraw cash from a
www.ukcisa.org.uk/student/bank_account.php
cashpoint machine (also known as an ‘ATM’) if you
have a Personal Identification Number (PIN) for that
Living costs
card. You may want to inform your current bank that
you are going to the UK and to ask if you can use It is estimated that a single student will need
your card here. approximately £650–£750 a month to meet their basic
living expenses. This is just an indication and will alter
depending on your lifestyle and spending habits. It is
important to plan and budget your finances for living in
the UK; it’s not just your course fees you need to think
about. If you want help with planning and budgeting
your finances, the following international student
website may be useful:
www.studentcalculator.org.uk/international/
index.asp

10


Orientation programme

Induction programme
At the start of your course you will receive a full
induction (providing you arrive the weekend before
the start date of the course). This will vary in length
according to which course you will be studying and
it is a great opportunity to meet staff and students
‘When I first came to Exeter the INTO staff were a
and find out more about the University and the local
great support to me. The events in the welcome week
area. You should attend all sessions. The induction
such as trips to Sidmouth and Topsham, Bowling,
programme will usually include:
Cream Tea and visits to the city centre helped me a lot.
• welcome talks
I also found many friends from different nations of
• information sessions with INTO Student Services,
the world.’
the Students’ Union, security staff
• an English language placement test
Muhammad Umeed
• social activities
Pakistan
• a city orientation tour of Exeter
• a campus tour.

The following is an example time table for the September and January orientation programme.

TIME MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY
09.00 STUDENT SERVICES SOCIAL PROGRAMME
TALK PRESENTATION
09.30 UNIVERSITY LIBRARY
PRESENTATION
10.00 WELCOME FROM THE TALK FOR STUDENTS INTRODUCTION TO POLICE REGISTRATION
CENTRE DIRECTOR UNDER 18 YOUR COURSE (IF APPLICABLE)
10.30 UNIVERSITY CAMPUS
TOUR
11.00 MATHS TEST FOR INDEPENDENT
FOUNDATION LEARNING
STUDENTS (NOT ALL PRESENTATION
PATHWAYS)
11.30 LUNCH
12.00 LUNCH
12.30 LUNCH LUNCH LUNCH
13.00 COURSE
REGISTRATION
13.30 INFORMATION FAIR
– LEARN ABOUT THE
14.00 ENGLISH LANGUAGE COURSE STUDENTS UNION,
PLACEMENT TEST REGISTRATION CLUB AND SOCIETIES
14.30
15.00 EXETER CITY TOUR CREAM TEA
RECEPTION
15.30 SPORTS AFTERNOON
16.00
16.30
EVENING BOWLING NIGHT BARN DANCE

Students starting programmes not in September and January will enjoy a shorter orientation programme
11


Registering for your course

For registration purposes at the INTO Centre you will Once your UniCard is ready you can collect it from
be required to provide original academic transcripts Reception two or three days after registration.
and certificates, you must bring these documents UniCards have the user’s name and photo, expiry
with you. date and a barcode with a number under it. The
We need a passport photograph of you to barcode/number is encoded on the reverse of the
prepare your INTO Student Card. The INTO Student card and this magnetic strip is used for building
Card gives you access to the library, 24 hour access access control. The UniCard is issued to all staff and
to the computer centre a range of student discounts students and serves as your library card. It will
(e.g. for travel). To supply your photograph by email identify you as a member of the University and allows
please attach a passport style photograph in jpeg you appropriate access to services and facilities. You
format and send to into@exeter.ac.uk (please cc in can also use this card to get student discounts in
m.e.fulcher@exeter.ac.uk). Make sure your name and some shops. To use the University printers you need
INTO Reference Number are clearly written in the to put money on your student card. You can do this
subject/title of the email. We can also accept online at www.epay.exeter.ac.uk/printing. You must
photographs that have been sent by post. If you send keep your card with you at all times.
them by post then you should send two passport
photographs with your name written clearly on the Registering for computer access
back of each one. If we do not receive your
Once you have your UniCard then you can register
photographs before you arrive, it will take at
for computer access. You can do this in different
least five working days to prepare your UniCard.
ways:
During this time you will not be able to access
• use the computer in Reception
computers, the internet or your emails. The INTO
• register online https://srs.exeter.ac.uk/resource/
Student Card acts as identification for you on
itreg/index.php
campus and you should keep it with you at all times.
• visit I.T. services in the Main Library.
It also acts as your library card and gives you 24 hour
access to the University computer rooms.

12


“Three words jump into my mind when I think about life as an international
student in Exeter; safe, equality and friendly. I never ever feel lonely.”

Ji Yingjin
China

13


Making the most of your first week

On arrival we will provide you with a free SIM card to Other things to remember:
use in the UK which also has one free international • attend ALL your classes and tutorials
call on it, so you can call home and let your family • always be on time
know you have arrived safely. This will give you cheap • be prepared for your classes
rates to phone internationally and will be much • care for others’ feelings and cultures
cheaper than your current SIM card or any other UK • feel free to ask questions whenever you need to
network providers. • join social events and sports clubs. There are lots
Alternatively, you can always download Skype, a to choose from so ask the INTO staff
free computer programme that allows you to use • keep your accommodation clean and tidy
your computer like a phone and place international • overcome problems by sharing them with your
calls for free to other Skype users. Depending on friends, teachers and INTO staff
your computer, web cameras are also supported. • practise English as much as you can and in as
Please remember that when you arrive in the UK many places as you can
you will have travelled a long way from home and • your academic progress and your behaviour will
although this will be an exciting time, please do always be monitored
remember that your family and friends may worry
about you. Remember to contact them and let them
know that you are safe!

14


Social programme

In addition to your academic study, INTO organises a sign-up in advance as soon as possible and this can
regular programme of activities designed to help you be done at reception in the INTO Building.
make the most of your time in the UK. The social Day trips and the sporting events are normally
programme includes: scheduled on a Saturday and Sunday respectively.
• scorted day trips to nearby cities (for example The other events will be scheduled for afternoons and
Bath, Bristol or Cardiff) or sights of interest like early evenings throughout the week. A number of the
Stonehenge and the Eden Project; activities that take place on campus will be provided
• Attendance at local events such as the South free, but note that there are some that may have a
West Festival of Food and Drink or the theatre; small charge. The coach trips for instance can cost
• Internationally themed events such as Chinese up to £25 depending on the location and whether
New Year and Diwali celebrations; there are any admissions charges. On average, you
• Sports afternoons and competitions; can also expect between 25 to 250 students to be in
• Bowling; attendance at each event.
• Quiz Nights and Film Showings; The social programme is carefully designed to
• Parties and more! include a wide range of activities to cater for every
taste. It also provides a key opportunity for students
Details of all the social programme events will be
to socialise with each other and those at the
published on noticeboards in the INTO Building and
University and even local residents of the city.
Duryard. Updates are also regularly to all student via
their university email account and often also feature
on the INTO facebook page. Where space is limited,
such as on the day trips, students will be ask to

15


Health and safety

Deciding to study overseas can be an exciting yet doctor. Full details of how to register at the University
daunting opportunity. To ensure that you can make of Exeter Student Health Clinic will be given to you
the most of this experience, once your arrive in the during your induction programme.
UK our dedicated student support teams will help
Private Health Insurance
you settle in to student life. During your induction
Full travel, medical and health insurance is mandatory
programme they will deliver safety talks, as well as
for all INTO University of Exeter students. Unless
provide you with information about services available
proof of suitable alternative cover is provided during
to support international students. In the case of an
the application process, Uniplan Insurance will
emergency you can always contact a member of the
automatically be added to your course fees.
team by calling +44 (0) 7972 136 198.
Personal Safety
Before you travel to the UK
The UK is a safe place to study and live in. You can
It is always advisable to have a health check before
make your time here as an international student even
you leave your home country. In some cases, when
safer by using common sense. For practical tips on
you arrive in the UK you may be asked to produce
how keep safe during your studies please visit
health certificates detailing your vaccinations. For
www.britishcouncil.org/eumd-immigration.htm,
example, if you are coming from a tuberculosis (TB)
where you can download a copy of ‘First Steps’
high-risk area, a chest x-ray report may be required.
pre-departure publication.
It’s a good idea to carry these documents in your
hand luggage in case you need to show them UK Safety in your accommodation
immigration. For more information visit To ensure a safe living environment, students living in
www.ukvisas.gov.uk/en/howtoapply/tbscreening INTO University residences must keep to all of the
If you are undergoing any medical treatment, we rules and regulations. Within the accommodation we
advise you to bring your current prescriptions and a have also appointed a number of Students Wardens
doctor’s report (translated into English). Similarly if to ensure your well-being and provide you with an
you wear glasses consider bringing a spare pair with alternative source of support.
you, or if you wear contact lenses bring a sufficient
Safety in Centre
supply to use while you are in the UK or a
Safety in the INTO Centre is everyone’s responsibility.
prescription (translated into English) to ensure you
If you see anything that is a cause of concern, please
can secure a ready supply.
report it to the reception desk and we will ensure that
Health services in the UK it is dealt with immediately. Please note that smoking
If you are coming to the UK as a full-time student on is not permitted in any public place in the UK and so
a course lasting six months or more, you will be you cannot smoke in the INTO Centre.
eligible for free or subsidised treatment in the UK
Useful websites
under the National Health Service (NHS). This means
British Council – www.educationuk.org
that you can see a doctor or go to hospital for free.
UKCISA – www.ukcisa.org.uk
You only have to pay for prescription medicines,
NHS Direct – www.nhsdirect.nhs.uk
which is currently £7.40 per item. All you have to do
University of Exeter – http://www.exeter.ac.uk/
when you arrive in the UK is register with a local
newstudents/healthandwelfare/
16


Key contacts, useful numbers
and websites

IMPORTANT TELEPHONE NUMBERS
Please make sure that you put these numbers in your phone:

INTO University of Exeter Exeter taxi firms
+44 (0) 1392 724 282 Gemini (INTO’s preferred company)
Our reception is open Monday to Friday 8.30am to +44 (0) 1392 666 666
5.30pm for all your questions and to assist you Capital
on arrival +44 (0) 1392 433 433
1st Call
Website: +44 (0) 1392 661 122
www.intohigher.com/exeter Dartline
Facebook: +44 (0) 1392 422 888
www.facebook.com/pages/INTO-University-of-
Exeter/35518218482 Useful websites
Twitter: Visa information
twitter.com/INTO_Exeter www.ukvisas.gov.uk
INTO TV:
UKBA
www.youtube.com/user/INTOTV
www.ukba.homeoffice.gov.uk/studyingintheuk

INTO Emergency number Studying in the UK and excellent advice on budgeting
+44 (0) 7972 136 198 www.educationuk.org
Out of office hours for emergency use only
UKCISA advice for International Students
Emergencies www.ukcisa.org.uk/student/
999
If you need the Police, Fire Brigade or Ambulance UK living and culture
Service in an emergency, the telephone number to call www.britishcouncil.org
is 999. If you are unfortunate enough to experience
UK weather
crime, have been involved in an attack or threatened,
www.bbc.co.uk/weather/ukweather
you should report it to the police and INTO.
International Student Calculator
Immigration Advisory Service (IAS) www.studentcalculator.org.uk/international
+44 (0) 207 967 1200
www.iasuk.org National Health Service
If you have any problems at Immigration Control, www.nhs.uk/Pages/HomePage.aspx
please call this number for free advice.
Transport for London (underground/tube, buses, etc)
www.tfl.gov.uk

17


Maps

Exeter city centre

University of Exeter
Streatham Campus Prince Charles Rd
n Rd
Unio
Rd
les

a
W
e of
Princ
d
bo y R
Black
St David’s
station
Exeter central
station
Bus and coach
station
Harlequins
shopping centre Princesshay University of Exeter
shopping centre
Bomb

Guilhall St Luke’s Campus
shopping centre
Exeter Cathedral
ay R d

Heavitre
e Rd

Fr o g St
EXETER CITY B arn f i e l d R d

CENTRE
Quay Ho
llo
t w Royal Devon and
ay
c kS S County Hall Exeter hospital
wi t
A l p h in g

Co
ton

To
ps
St

ha
m
Rd

18


Campus map

2
Duryard
INTO residence

7

6

INTO
University
of Exeter
1
4
8

3
5
10

9

Key
AcAdemic/sociAl/non-residentiAl 1 into university of exeter
cAtered residence 2 into university residence
self-cAtered residence
ADMINISTRATION/SOCIAL
PedestriAn route from rAil to cAmPus
3 northcote house
P PArking InternatIonal StUDent SUPPort offIce
t tennis courts 4 exeter northcott theAtre
footPAth from residence to cAmPus 5 shoPPing centre
cycle route from residence to cAmPus 6 sPorts PArk
AlternAte cycle routes 7 tennis centre
BUS ROUTE H BUS ROUTE D
Bus route d
TOWARDS CITY CENTRE Bus route h UNIVeRSITy ReSIDeNCeS
8, 9, 10
one-wAy

19

INTO University of Exeter
University of Exeter
INTO Building
Stocker Road
Exeter EX4 4PY
United Kingdom

T: +44 (0)1392 724 282
E: into@exeter.ac.uk

www.intohigher.com/exeter

© INTO University of Exeter LLP, May 2011. All content published in this document is
believed accurate at time of publication. INTO reserves the right to alter details of all
aspects of its operation without notice.
INTO University Partnerships Limited is a limited company registered in England and Wales,
registered number 05507863. Registered office: 102 Middlesex Street, London E1 7EZ
University of Exeter education provider sponsor number EFMMCWWY2

INTO University of Exeter Pre-Departure Guide 2011-2012

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INTO University of Exeter Pre-Departure Guide 2011-2012