About Behaviour Science and relationship management

1. INTERPERSONAL RELATIONSHIP
DEVELOPMENT

2. DEFINITION….
~~ Interpersonal relationship refers to
social and emotional interaction between
two or more individuals in an
environment.
~~ Interpersonal relationship is also
defined as the close association between
the individuals who share common
interest and goals .

3. IMPORTANCE OR PURPOSES…
for example..
~ Interpersonal relationship for an individual
- Personal growth and development.
- Source of enjoyment.
- Sense of security.
- Context of understanding.
- Interpersonal needs.
- Establishing personal identity.

4. TYPES OF INTERPERSONAL RELATIONSHIP..
~ These relationships are basically classified based on
relational interaction and mutual expectation
between communicators.
Some of the common types of interpersonal relation are:
6.Brotherhood &sisterhood
7.Casual relationships
8.Acquaintances
1.Friendship
2.Family
3.Professional relationship
4.Love
5. Marriage

5. PHASES OF INTERPERSONAL RELATIONSHIP
1. ORIENTATION
~Starts with an initial encounter (any sort of conversation).
~Leads to sharing of responsibilities ,boundaries .
~Identifying problems ,looking for choices and other several
options ,and sharing them .
~Developing a trustworthy relationship by clarifying doubts
Sharing perceptions ,conveying needs etc.

6. SECOND PHASE - IDENTIFICATION
~Approaching and understanding to perceive the feeling
of the other person.
~Must avoid all the distractions for the communication to
be more effective.
~Identifying the problems and helping others with the
resources available.
~As these take place our feelings as well as the
listeners, boost up and gives us a feeling of
belongingness .

7. THIRD PHASE - EXPLOITATION
~In this , the listener is made to understand the problem
by all available avenue.
~We are supposed to extend for any minimal assistance
needed by others to understand the problem .
~Slowly we see that the listener starts exploiting instead
of asking help .
~Finally the person is ready to deal with the problems
adequately.

8. FOURTH PHASE –RESOLUTION
~Starts with the termination of professional relationship.
~Collaborative efforts have been already met earlier
among the communicators.
~No psychological dependence must persist between them
if its an outsider or not a well known.
~The relationship must be terminated by just maintaining
a healthy and friendly relationship.

9. BARRIERS OF INTERPERSONAL
RELATIONSHIP
1. SITUATIONAL BARRIERS .
2. PERSONAL BARRIERS .
3. SOCIOCULTURAL BARRIERS .

10. SITUATIONAL BARRIERS..
~Complex interaction .
~Large distance.
~Lack of time.
~Adverse environmental situations.
~High density of an individual.

11. PERSONAL BARRIERS..
~Fear of rejection.
~Lack of flexibility.
~Ineffective communication.
~Lack of honesty and trust.
~Feeling of insecurity.
Etc..

12. SOCIOCULTURAL BARRIERS..
~Cultural diversity.
~Language diversity.
~Social diversity.
~Ethnic diversity.

13. BY : Akshita Rathee
Enrollement No: ASU2023010200235