This document summarizes Shreya Modi's 3-month internship at EduMENTOR, an educational services company. During the internship, Shreya helped with faculty recruitment and scheduling, including orientation, daily scheduling, handling backouts and changes. A typical day involved handling early issues, planning the agenda, working on tasks, and addressing evening issues. The internship project focused on analyzing EduMENTOR's recruitment and selection process, identifying areas for improvement. Key issues included the seasonal nature of the business and lack of permanent employees. Recommendations centered around increasing permanent hires and using IT tools to improve scheduling. Shreya learned skills like client handling, troubleshooting, prioritizing work, and using technology for

1. BY:
SHREYA MODI
15BSPHH011174
IBS HYDERABAD
SUMMER INTERNSHIP PROGRAM
AT
A presentation on

2. 1st WEEK SCHEDULING:
Timeline of 3 MONTHS IN EduMENTOR
CAMPUS
RECRUITMENT:
HEADHUNTING:
ORIENTATION CLASSES
SCHEDULING:
DAILY SCHEDULING:
1. Informing faculties about their
next day schedule.
2. Handling back outs.
3. Changing the schedule.
4. Re-informing the changed
schedule to faculties.
5. Informing schedule to center
managers.

3. A REGULAR DAY AT EduMENTOR
• Handling early back outs.6:30 AM – 7:30 AM
• Deciding on the agenda for the day.
• Planning on how to solve issues that have come
up.
10:30 AM – 12:00 PM
• Working as per the agenda for the day.12:00 PM – 2:00 PM
3:00 PM - 5:00 PM
• Handling client/faculties.
• Deciding agenda for the next morning5:00 PM – 7:30 PM
• Handling late night back outs.After 7:30 PM

4. ABOUT THE INTERNSHIP PROJECT
 OBJECTIVE
1. Importance on recruitment and
selection.
2. Methods of R&S
3. Majorly, headhunting and campus
placements.
4. To find probable area of improvement
to make recruitment procedure more
effective
5. Allocation of faculties and scheduling
of classes.
6. Grievance handling.
 SCOPE
1. Hiring Process
2. Faculty Coordination
3. Feedback
4. Compensation
“A STUDY OF THE RECRUITMENT AND SELECTION PROCESS AT EduMENTOR EDUCATIONAL
SERVICES.”
 LIMITATION
1. Short term job
2. Constraint
• Delhi
• Head Office
3. Emergency situations

5. APPLICATION OF HR CONCEPTS IN
DAILY WORK
 During Grievance Handling : Two Factor Theory
Dissatisfaction
and demotivation
Not dissatisfaction
but not motivated
Positive
satisfaction and
motivation
HYGIENE
FACTOR
MOTIVATIONAL
FACTOR
•Company Policy
•Rate of pay
•Job security
•Working conditions
•Recognition
•Achievement
•Career growth
•Personal growth

6. ISSUES BEING FACED BY
EduMENTOR
 Seasonal Business.
 Regional Boundary.
 Tracking of walk-ins .
 More of interns than permanent employees.

7. RECOMMENDATIONS
 Human Resource Management
1. More permanent employees
2. Maintaining of centralized database
 Scheduling:
1. Use of more IT tools
2. Hiring more permanent faculties
3. Regular meetings with faculties
4. Better back up plan

8. LEARNINGS
 LESSONS BY COMPANY
1. B2B Dealing
2. Client / employee handling
3. Grievance handling
4. Troubleshooting
5. Scheduling
6. In recruitment and selection
• Talent Acquisition
• Headhunting
• Pitching differently for same job.
 SELF LEARNING
1. Multitasking
2. Prioritizing the work
3. Use of IT tools for better work
efficiency
4. Working within deadlines

9. THANK YOU for the best 3 months
IBS Hyderabad and EduMENTOR! 