The document provides tips and tools for staying safe online, protecting personal information, and securing computers and accounts. It discusses protecting yourself from identity theft, phishing scams, and unwanted emails. It also offers recommendations for using antivirus software, firewalls, and other tools to block malware and secure online browsing and social media use. Resources are listed for monitoring credit, handling spam emails, and getting help if identity theft occurs.

1. Internet Safety : Tips, Tools, Tricks Brian Smith McCallum eResources Librarian www.ahml.info [email_address] 847.506.2658

2. Outline Protecting Yourself Online -Online Shopping -Unsolicited email/SPAM -Phishing -Identity Theft -Anonymous Browsing -Social Networking Tips Protecting Your Computer -AntiVirus Software -Firewalls -Adware and Spyware Blockers

3. Protect Yourself Online Online Shopping Unsolicited email/SPAM Phishing Identity Theft Anonymous Browsing Social Networking Tips

4. Safe Shopping Resources Safe Shopping www.safeshopping.org Better Business Bureau www.bbb.org Library Business Databases (e.g., ReferenceUSA) www.ahml.info/find_information/fed.asp

5. Safe Shopping Tips Look for padlock symbol in your browser Look for https in web address Look for TrustE logo Buy from trusted “bricks and mortar” companies

6. Emails: Beware of Phishing ! Be suspicious of urgent emails requesting financial information Don’t use links in email Type URLs/Web addresses into web browser Don’t enter personal information in pop up forms Pick up the phone and call to verify!

7. Designate A “Junk Email” Account Gmail http://mail.google.com Yahoo! Mail http://mail.yahoo.com Hotmail www.hotmail.com

8. Disposable Email Addresses

9. Get Off Email Lists DMA Choice www.dmachoice.org / Junkbusters www.junkbusters.com Privacy Rights www.privacyrights.org

10. Handle SPAM! Federal Trade Commission www.ftc.gov /spam/ Forward unwanted email to [email_address] FTC Complaint Form www.ftccomplaintassistant.gov /

11. Identity Theft Identity Theft Resources http://www.privacyrights.org/identity.htm ID Theft Help: FTC www.ftc.gov/bcp/edu/microsites/idtheft / ID Theft Help: Department of Justice www.usdoj.gov/criminal/fraud/websites/idtheft.html

12. Monitor Your Credit Report! Annual Credit Report www.annualcreditreport.com Equifax www.equifax.com TransUnion www.transunion.com Experian www.experian.com

13. Anonymous Browsing Tools BugMeNot Proxify Anonymizer TOR

14. Social Networking Tips Do not disclose your birthdate Do not disclose your SS# Do not disclose financial information Do not disclose full name Do not feel obliged to accept all “friend requests”

15. Protect Your Computer AntiVirus Software Firewalls Adware and Spyware Blockers

16. Symantec

17. McAfee

18. ZoneAlarm

19. Ad Aware

20. Essential Resources CNET http://reviews.cnet.com PC World www.pcworld.com Consumer Reports (Library has print subscription!)

21. Essential Resources (Cont.) PC Magazine http://www.pcmag.com/ Presentation Links http://delicious.com/cbriansmith/internetsafety Presentation Slides www.slideshare.net/cbriansmith/slideshows

22. Understand Technology Jargon Webopedia www.webopedia.com Whatis.com www.whatis.com TechEncyclopedia www.techencyclopedia.com Wikipedia http://en.wikipedia.org/wiki/Main_Page

23. Google as Technology Dictionary Examples . . . define:phishing define:malware define:cookie define:firewall

24. Bonus! Snopes