This document provides information about the Interlog Winter 2011 networking event for the cross-industry aftermarket community. The event will take place January 25-26, 2011 at the Hyatt Regency Tampa in Tampa, FL. It will include keynote presentations, roundtable discussions, and networking opportunities on topics such as customer service, inventory management, and communication within the supply chain. Senior executives from companies like Rolls Royce, Cisco, American Airlines, and Eaton Aerospace will present strategies and case studies. There will also be a VIP think tank session limited to vice president and senior management level attendees.
Berikut merupakan pembahasan mengenai alat yang kami buat yaitu miniatur garasi dengan pintu yang dapat mebuka dan menutup secara otomatis dengan mikrokontroler Arduino UNO dan menggunakan sensor Ultrasonic
Indonesia juga disebut negara Maritim, apalagi Batam yang merupakan bagian dari Provinsi Kepulauan Riau. Dari kondisi alam seperti ini, maka wajar penghasilan di sektor Perikanan termasuk urutan kedua setelah sektor pertanian. Karena mayoritas penghasilan masyarakat indonesia di kedua sektor tersebut. Untuk masyarakat pesisir yang ada di Kota Batam memiliki mata pencaharian sebagai nelayan. Masalahnya teknologi yang digunakan oleh nelayan memang tertinggal dari Negara-negara lain yang secara geografis bukan negara maritime. Sehingga tidak mengherankan hasil industri perikanan seperti Thailand dan Filipina, disusul Vietnam, sangat bagus menembus pasar internasional. Padahal wilayah laut dan potensi perikanan mereka tidak ada apa-apanya dibandingkan Indonesia. Nelayan yang ada di daerah Hinterland Pulau Batam, untuk mendapatkan ikan diperlukan suatu peralatan tradisional seperti bagan. Bagan merupakan suatu jebakan ikan yang dibuat oleh para nelayan dengan memanfaatkan abstrator cahaya buatan lampu. Dalam proses penangkapan ikan dengan Bagan, atraktor cahaya yang digunakan bertujuan untuk mengumpulkan ikan yang memiliki sifat fototaksis positif. Ikan yang bersifat fototaksis positif akan berkumpul didaerah lampu sehingga memudahkan nelayan dalam menangkap ikan. Dari phenomena tersebut maka untuk memudahkan dan meningkat hasil tangkapan ikan, maka seharusnya nelayan beralih ke teknologi modern dengan mengembangkan teknologi aplikatif yang dapat diterapkan bagi para nelayan khususnya Nelayan Hinterland. Teknologi yang akan diterapkan pada penelitian ini dengan membuat suatu alat penangkap ikan atau Bagan otomatis dengan menggunakan sistem Sonar berbasis arduino. Pada penelitian ini sudah dalam tahap pengadaan alat agar dapat dilakukan instalasi sesuai dengan konsep desain yang telah ditentukan.
Berikut merupakan pembahasan mengenai alat yang kami buat yaitu miniatur garasi dengan pintu yang dapat mebuka dan menutup secara otomatis dengan mikrokontroler Arduino UNO dan menggunakan sensor Ultrasonic
Indonesia juga disebut negara Maritim, apalagi Batam yang merupakan bagian dari Provinsi Kepulauan Riau. Dari kondisi alam seperti ini, maka wajar penghasilan di sektor Perikanan termasuk urutan kedua setelah sektor pertanian. Karena mayoritas penghasilan masyarakat indonesia di kedua sektor tersebut. Untuk masyarakat pesisir yang ada di Kota Batam memiliki mata pencaharian sebagai nelayan. Masalahnya teknologi yang digunakan oleh nelayan memang tertinggal dari Negara-negara lain yang secara geografis bukan negara maritime. Sehingga tidak mengherankan hasil industri perikanan seperti Thailand dan Filipina, disusul Vietnam, sangat bagus menembus pasar internasional. Padahal wilayah laut dan potensi perikanan mereka tidak ada apa-apanya dibandingkan Indonesia. Nelayan yang ada di daerah Hinterland Pulau Batam, untuk mendapatkan ikan diperlukan suatu peralatan tradisional seperti bagan. Bagan merupakan suatu jebakan ikan yang dibuat oleh para nelayan dengan memanfaatkan abstrator cahaya buatan lampu. Dalam proses penangkapan ikan dengan Bagan, atraktor cahaya yang digunakan bertujuan untuk mengumpulkan ikan yang memiliki sifat fototaksis positif. Ikan yang bersifat fototaksis positif akan berkumpul didaerah lampu sehingga memudahkan nelayan dalam menangkap ikan. Dari phenomena tersebut maka untuk memudahkan dan meningkat hasil tangkapan ikan, maka seharusnya nelayan beralih ke teknologi modern dengan mengembangkan teknologi aplikatif yang dapat diterapkan bagi para nelayan khususnya Nelayan Hinterland. Teknologi yang akan diterapkan pada penelitian ini dengan membuat suatu alat penangkap ikan atau Bagan otomatis dengan menggunakan sistem Sonar berbasis arduino. Pada penelitian ini sudah dalam tahap pengadaan alat agar dapat dilakukan instalasi sesuai dengan konsep desain yang telah ditentukan.
There are many opportunities for service-oriented manufacturers to devise new and growth-oriented strategies by looking further into innovative service designs, value based selling, competence development, better usage of data and knowledge, and smart services.
Agenda for Aftermarket Business Platform 2014, 21st-23rd October, The Grand Hotel Huis ter Duin, The Netherlands. To download agenda please visit: http://www.aftermarketeurope.com/
Unit 4 Assignment Assignment Business Marketing In t.docxdickonsondorris
Unit 4 Assignment
Assignment: Business Marketing
In this Assignment, you will create an audiovisual presentation to verbally market a product to
another business rather than to consumers.
According to Lamb et al. (2014), business marketing differs from marketing to consumers only in
terms of the use of the products or services ─ leaving out the consumer. Business marketing
entails marketing to persons and businesses who will then offer it to consumers. These products
can include parts of goods or those that are used to manufacture other products, or services
used by organizations to operate more efficiently or that are later resold. To demonstrate your
comprehension of Business Marketing, read the following scenario and follow the directions to
complete this Assignment.
Scenario:
You have just been hired as a new Business-to-Business (B2B) marketing associate with ZMX
Global, inc., a national distributor of food, beverage, and supplies to hospitality oriented
businesses. As part of your marketing training, you have been tasked with finding new
marketing opportunities (Retailers, wholesalers, Internet, institutions, etc.) for the distribution of
a new product called “Bon Vivant Organic Gourmet,” a high quality organic frozen food product.
Read the BonVivant Business and Product Profile: Click Here.
Your job as a B2B marketing associate is to build relationships with reputable organizations that
will successfully represent ZMX Global, Inc. and the Bon Vivant Organic Gourmet brand and
product with integrity.
Directions:
Using what you learn from reading Chapter 7 to inform your work on this Assignment, build a 5-
slide audio visual presentation using Microsoft PowerPoint with audio covering the
characteristics that make Bon Vivant Organic Gourmet a business product.
(This is where your microphone either built into your computer in most cases or alternatively
your microphone headset you purchased, will be used.)
For a tutorial on adding audio to your PowerPoint presentation, click here.
Checklist: Include the following information:
Slide 1: Title Slide. Include your name, date, title of the presentation.
○ Oral narration: Introduce yourself and the topic of your presentation.
○ Notes: Narration Script
Slide 2: Describe what type of business product ZMX Global, Inc. offers in the Bon
Vivant Organic Gourmet frozen meal product line. Discuss why it can be considered a
business product.
http://extmedia.kaplan.edu/business/AB219/1403C/Misc/Bon_Vivant_Organic_Gourmet.pdf
http://extmedia.kaplan.edu/business/AB219/1403C/Misc/U4Tutorial.pdf
○ Oral Narration: Explain your decision.
○ Notes: Narration Script
Slide 3: Identify a business customer category (producer, reseller, government, or
institutions) to focus relationship marketing and strategic alliance efforts in the sale of
Bon Vivant Organic Gourmet frozen meals.
○ Oral Narration: Explain why you chose the b ...
Key topics considered to run a successful field service business included knowledge management, workforce planning & scheduling, and competence development. As technicians are the face of the company to the eyes of the customers, there is a great need to have a skilled workforce; however, expertise is running scarcer and scarcer, so the ability to capture knowledge and transfer it from experienced technicians to coming talent is critical. Lastly, having control and visibility of the whole workforce is key to improving response time and thus excelling at customer service.
What are your pressing issues for the year?
Find out more: http://www.fieldserviceexcellence.com/
Part 2 Winning Minds and Markets with Thought Leadership WebinarsWebAttract, LLC
Webinars are a top B2B marketing tactic, but rather than simply doing a one-off webinar, you should consider a multi-webinar strategy for ongoing success.
In this 2-part series, I examine emerging and global brands that have developed a winning thought leadership webinar series and then go behind the scenes for a look at the metrics and methods that made them work.
In Part 1, I focus on the "why" of this topic and reveal the benefits of a series over a "1-off" webinar, provide 3 actual case studies of B2B and SMB outcomes, and share best pracites and lessons learned.
In Part 2, I drill down into the "how" by discussing how 2 well known technology companies, (Intel and GE) created Care Innovations, and how they leveraged thought leadership to establish a new category and capture sales leads.
I also cover off on 6 key metrics for delivering predictable outcomes, and close off with some planning tips to pull it all together.
Frost & Sullivan Smart Buildings Think Tank Crprosportchamp
Frost & Sullivan programme for thought leadership think tank as part of our convergence series. Outstanding event which promises to offer real insight and development opportunities.
Workforce Engagement Management Masterclass: How to Make the Transition to Cu...Emily Millard Murphy
You’re feeling the pressure of keeping your employees engaged and improving your customer experience, but you’re not sure if you’re ready or even know how to make a smooth transition to a contact center. Randy Clapp, Chief Revenue Officer of Advantage Communications, will lead you through an outsourcing Self-Assessment you can apply to your business in this insightful webinar developed to provide you with the building blocks to take your customer service experience to the next level.
This is your opportunity to contribute your company's story to the body of knowledge shared at InterConnect 2015, the Premier Cloud Innovation Conference. InterConnect sessions will demonstrate how organizations use IBM products and solutions embodying the full lifecycle -- from Development to Architecture to Operations all underpinned by Security. Three extraordinary conferences - INNOVATE, IMPACT & PULSE -- are connected together providing unprecedented networking, education and deep-dive technical certification.
We invite you to submit your proposal to present at InterConnect 2015! - Submission deadline is October 2nd. In this document you can find the topics being sought after, tips on how to get your proposal accepted and other details needed to submit your proposal
Thank you for the opportunity to share our partnership marketing platform with you!
Demand Metric’s mission is to make Analyst research for companies targeting marketing and sales professionals more modern, engaging and effective; superior in terms of practicality; and most of all, cost effective with a significant return on investment.
You will find that we are not like most other Analyst firms. Our goal is to be flexible to work with and provide options for all sized organizations.
Demand Metric’s Q1 Research Agenda and Virtual Summit on April 3, 2014 - Sales Enablement for Success: Research, Experts, Tools & Solutions - will focus on the strategies, technologies, tools and best practices used to empower sales and optimize the sales and marketing
partnership for better performance and profitability.
We are launching 6 Benchmark Reports & Infographics, 1 Best Practices Report with a maturity model and framework, 6 Technology Solution Studies, 8+ Vendor Profiles & Case Studies, 12 Analyst eWorkshops, 6 How-To Guides, and 2 Consulting Methodologies & Tool-Kits including dozens of practical templates and tools to engage our members and drive attendance of senior marketing & sales professionals.
Since our partners will be promoting their participation in our Summits, and we’ll be inviting our entire email list of 140,000+ senior marketing
and sales professionals to join us, we know this represents an exceptional opportunity for us to fuel your content marketing, thought leadership and lead generation programs.
We invite you to learn more about Demand Metric and participate in our upcoming program!
Cheers,
John Follett, CMO
Demand Metric
Invitation
8th annual Field Service Management Summit 2016 - agenda Erika Aligno
Now in its 8th year, the premier and best-attended FSM Summit continues to deliver the most valuable information sharing and networking event in the FSM industry in Australasia.
8th annual Field Service Management Summit 2016 - agenda Erika Aligno
Now in its 8th year, the premier and best-attended FSM Summit continues to deliver the most valuable information sharing and networking event in the FSM industry in Australasia.
There are many opportunities for service-oriented manufacturers to devise new and growth-oriented strategies by looking further into innovative service designs, value based selling, competence development, better usage of data and knowledge, and smart services.
Agenda for Aftermarket Business Platform 2014, 21st-23rd October, The Grand Hotel Huis ter Duin, The Netherlands. To download agenda please visit: http://www.aftermarketeurope.com/
Unit 4 Assignment Assignment Business Marketing In t.docxdickonsondorris
Unit 4 Assignment
Assignment: Business Marketing
In this Assignment, you will create an audiovisual presentation to verbally market a product to
another business rather than to consumers.
According to Lamb et al. (2014), business marketing differs from marketing to consumers only in
terms of the use of the products or services ─ leaving out the consumer. Business marketing
entails marketing to persons and businesses who will then offer it to consumers. These products
can include parts of goods or those that are used to manufacture other products, or services
used by organizations to operate more efficiently or that are later resold. To demonstrate your
comprehension of Business Marketing, read the following scenario and follow the directions to
complete this Assignment.
Scenario:
You have just been hired as a new Business-to-Business (B2B) marketing associate with ZMX
Global, inc., a national distributor of food, beverage, and supplies to hospitality oriented
businesses. As part of your marketing training, you have been tasked with finding new
marketing opportunities (Retailers, wholesalers, Internet, institutions, etc.) for the distribution of
a new product called “Bon Vivant Organic Gourmet,” a high quality organic frozen food product.
Read the BonVivant Business and Product Profile: Click Here.
Your job as a B2B marketing associate is to build relationships with reputable organizations that
will successfully represent ZMX Global, Inc. and the Bon Vivant Organic Gourmet brand and
product with integrity.
Directions:
Using what you learn from reading Chapter 7 to inform your work on this Assignment, build a 5-
slide audio visual presentation using Microsoft PowerPoint with audio covering the
characteristics that make Bon Vivant Organic Gourmet a business product.
(This is where your microphone either built into your computer in most cases or alternatively
your microphone headset you purchased, will be used.)
For a tutorial on adding audio to your PowerPoint presentation, click here.
Checklist: Include the following information:
Slide 1: Title Slide. Include your name, date, title of the presentation.
○ Oral narration: Introduce yourself and the topic of your presentation.
○ Notes: Narration Script
Slide 2: Describe what type of business product ZMX Global, Inc. offers in the Bon
Vivant Organic Gourmet frozen meal product line. Discuss why it can be considered a
business product.
http://extmedia.kaplan.edu/business/AB219/1403C/Misc/Bon_Vivant_Organic_Gourmet.pdf
http://extmedia.kaplan.edu/business/AB219/1403C/Misc/U4Tutorial.pdf
○ Oral Narration: Explain your decision.
○ Notes: Narration Script
Slide 3: Identify a business customer category (producer, reseller, government, or
institutions) to focus relationship marketing and strategic alliance efforts in the sale of
Bon Vivant Organic Gourmet frozen meals.
○ Oral Narration: Explain why you chose the b ...
Key topics considered to run a successful field service business included knowledge management, workforce planning & scheduling, and competence development. As technicians are the face of the company to the eyes of the customers, there is a great need to have a skilled workforce; however, expertise is running scarcer and scarcer, so the ability to capture knowledge and transfer it from experienced technicians to coming talent is critical. Lastly, having control and visibility of the whole workforce is key to improving response time and thus excelling at customer service.
What are your pressing issues for the year?
Find out more: http://www.fieldserviceexcellence.com/
Part 2 Winning Minds and Markets with Thought Leadership WebinarsWebAttract, LLC
Webinars are a top B2B marketing tactic, but rather than simply doing a one-off webinar, you should consider a multi-webinar strategy for ongoing success.
In this 2-part series, I examine emerging and global brands that have developed a winning thought leadership webinar series and then go behind the scenes for a look at the metrics and methods that made them work.
In Part 1, I focus on the "why" of this topic and reveal the benefits of a series over a "1-off" webinar, provide 3 actual case studies of B2B and SMB outcomes, and share best pracites and lessons learned.
In Part 2, I drill down into the "how" by discussing how 2 well known technology companies, (Intel and GE) created Care Innovations, and how they leveraged thought leadership to establish a new category and capture sales leads.
I also cover off on 6 key metrics for delivering predictable outcomes, and close off with some planning tips to pull it all together.
Frost & Sullivan Smart Buildings Think Tank Crprosportchamp
Frost & Sullivan programme for thought leadership think tank as part of our convergence series. Outstanding event which promises to offer real insight and development opportunities.
Workforce Engagement Management Masterclass: How to Make the Transition to Cu...Emily Millard Murphy
You’re feeling the pressure of keeping your employees engaged and improving your customer experience, but you’re not sure if you’re ready or even know how to make a smooth transition to a contact center. Randy Clapp, Chief Revenue Officer of Advantage Communications, will lead you through an outsourcing Self-Assessment you can apply to your business in this insightful webinar developed to provide you with the building blocks to take your customer service experience to the next level.
This is your opportunity to contribute your company's story to the body of knowledge shared at InterConnect 2015, the Premier Cloud Innovation Conference. InterConnect sessions will demonstrate how organizations use IBM products and solutions embodying the full lifecycle -- from Development to Architecture to Operations all underpinned by Security. Three extraordinary conferences - INNOVATE, IMPACT & PULSE -- are connected together providing unprecedented networking, education and deep-dive technical certification.
We invite you to submit your proposal to present at InterConnect 2015! - Submission deadline is October 2nd. In this document you can find the topics being sought after, tips on how to get your proposal accepted and other details needed to submit your proposal
Thank you for the opportunity to share our partnership marketing platform with you!
Demand Metric’s mission is to make Analyst research for companies targeting marketing and sales professionals more modern, engaging and effective; superior in terms of practicality; and most of all, cost effective with a significant return on investment.
You will find that we are not like most other Analyst firms. Our goal is to be flexible to work with and provide options for all sized organizations.
Demand Metric’s Q1 Research Agenda and Virtual Summit on April 3, 2014 - Sales Enablement for Success: Research, Experts, Tools & Solutions - will focus on the strategies, technologies, tools and best practices used to empower sales and optimize the sales and marketing
partnership for better performance and profitability.
We are launching 6 Benchmark Reports & Infographics, 1 Best Practices Report with a maturity model and framework, 6 Technology Solution Studies, 8+ Vendor Profiles & Case Studies, 12 Analyst eWorkshops, 6 How-To Guides, and 2 Consulting Methodologies & Tool-Kits including dozens of practical templates and tools to engage our members and drive attendance of senior marketing & sales professionals.
Since our partners will be promoting their participation in our Summits, and we’ll be inviting our entire email list of 140,000+ senior marketing
and sales professionals to join us, we know this represents an exceptional opportunity for us to fuel your content marketing, thought leadership and lead generation programs.
We invite you to learn more about Demand Metric and participate in our upcoming program!
Cheers,
John Follett, CMO
Demand Metric
Invitation
8th annual Field Service Management Summit 2016 - agenda Erika Aligno
Now in its 8th year, the premier and best-attended FSM Summit continues to deliver the most valuable information sharing and networking event in the FSM industry in Australasia.
8th annual Field Service Management Summit 2016 - agenda Erika Aligno
Now in its 8th year, the premier and best-attended FSM Summit continues to deliver the most valuable information sharing and networking event in the FSM industry in Australasia.
Thinking like a global manufacturer. Not an IT vendor.
The challenges of protecting brand equity
The challenges of managing operational scale
The challenges of decision-making and control
How The Craft can help you in RFP or ABM situations
Read more at https://thecraft.consulting
Mobile Monday Switzerland #38 - TSIA presentation on The Connected TechnicianMobileMonday Switzerland
“The Connected Technician: The Future of Field Services.”
Presentation given by Markus Schwarz, Managing Director (EMEA) at TSIA.
Mobile Monday Switzerland Event #38 on Mobile Field Services, 13th Oct 2014, Zürich.
Embracing GenAI - A Strategic ImperativePeter Windle
Artificial Intelligence (AI) technologies such as Generative AI, Image Generators and Large Language Models have had a dramatic impact on teaching, learning and assessment over the past 18 months. The most immediate threat AI posed was to Academic Integrity with Higher Education Institutes (HEIs) focusing their efforts on combating the use of GenAI in assessment. Guidelines were developed for staff and students, policies put in place too. Innovative educators have forged paths in the use of Generative AI for teaching, learning and assessments leading to pockets of transformation springing up across HEIs, often with little or no top-down guidance, support or direction.
This Gasta posits a strategic approach to integrating AI into HEIs to prepare staff, students and the curriculum for an evolving world and workplace. We will highlight the advantages of working with these technologies beyond the realm of teaching, learning and assessment by considering prompt engineering skills, industry impact, curriculum changes, and the need for staff upskilling. In contrast, not engaging strategically with Generative AI poses risks, including falling behind peers, missed opportunities and failing to ensure our graduates remain employable. The rapid evolution of AI technologies necessitates a proactive and strategic approach if we are to remain relevant.
A Strategic Approach: GenAI in EducationPeter Windle
Artificial Intelligence (AI) technologies such as Generative AI, Image Generators and Large Language Models have had a dramatic impact on teaching, learning and assessment over the past 18 months. The most immediate threat AI posed was to Academic Integrity with Higher Education Institutes (HEIs) focusing their efforts on combating the use of GenAI in assessment. Guidelines were developed for staff and students, policies put in place too. Innovative educators have forged paths in the use of Generative AI for teaching, learning and assessments leading to pockets of transformation springing up across HEIs, often with little or no top-down guidance, support or direction.
This Gasta posits a strategic approach to integrating AI into HEIs to prepare staff, students and the curriculum for an evolving world and workplace. We will highlight the advantages of working with these technologies beyond the realm of teaching, learning and assessment by considering prompt engineering skills, industry impact, curriculum changes, and the need for staff upskilling. In contrast, not engaging strategically with Generative AI poses risks, including falling behind peers, missed opportunities and failing to ensure our graduates remain employable. The rapid evolution of AI technologies necessitates a proactive and strategic approach if we are to remain relevant.
Acetabularia Information For Class 9 .docxvaibhavrinwa19
Acetabularia acetabulum is a single-celled green alga that in its vegetative state is morphologically differentiated into a basal rhizoid and an axially elongated stalk, which bears whorls of branching hairs. The single diploid nucleus resides in the rhizoid.
Operation “Blue Star” is the only event in the history of Independent India where the state went into war with its own people. Even after about 40 years it is not clear if it was culmination of states anger over people of the region, a political game of power or start of dictatorial chapter in the democratic setup.
The people of Punjab felt alienated from main stream due to denial of their just demands during a long democratic struggle since independence. As it happen all over the word, it led to militant struggle with great loss of lives of military, police and civilian personnel. Killing of Indira Gandhi and massacre of innocent Sikhs in Delhi and other India cities was also associated with this movement.
How to Make a Field invisible in Odoo 17Celine George
It is possible to hide or invisible some fields in odoo. Commonly using “invisible” attribute in the field definition to invisible the fields. This slide will show how to make a field invisible in odoo 17.
June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...Levi Shapiro
Letter from the Congress of the United States regarding Anti-Semitism sent June 3rd to MIT President Sally Kornbluth, MIT Corp Chair, Mark Gorenberg
Dear Dr. Kornbluth and Mr. Gorenberg,
The US House of Representatives is deeply concerned by ongoing and pervasive acts of antisemitic
harassment and intimidation at the Massachusetts Institute of Technology (MIT). Failing to act decisively to ensure a safe learning environment for all students would be a grave dereliction of your responsibilities as President of MIT and Chair of the MIT Corporation.
This Congress will not stand idly by and allow an environment hostile to Jewish students to persist. The House believes that your institution is in violation of Title VI of the Civil Rights Act, and the inability or
unwillingness to rectify this violation through action requires accountability.
Postsecondary education is a unique opportunity for students to learn and have their ideas and beliefs challenged. However, universities receiving hundreds of millions of federal funds annually have denied
students that opportunity and have been hijacked to become venues for the promotion of terrorism, antisemitic harassment and intimidation, unlawful encampments, and in some cases, assaults and riots.
The House of Representatives will not countenance the use of federal funds to indoctrinate students into hateful, antisemitic, anti-American supporters of terrorism. Investigations into campus antisemitism by the Committee on Education and the Workforce and the Committee on Ways and Means have been expanded into a Congress-wide probe across all relevant jurisdictions to address this national crisis. The undersigned Committees will conduct oversight into the use of federal funds at MIT and its learning environment under authorities granted to each Committee.
• The Committee on Education and the Workforce has been investigating your institution since December 7, 2023. The Committee has broad jurisdiction over postsecondary education, including its compliance with Title VI of the Civil Rights Act, campus safety concerns over disruptions to the learning environment, and the awarding of federal student aid under the Higher Education Act.
• The Committee on Oversight and Accountability is investigating the sources of funding and other support flowing to groups espousing pro-Hamas propaganda and engaged in antisemitic harassment and intimidation of students. The Committee on Oversight and Accountability is the principal oversight committee of the US House of Representatives and has broad authority to investigate “any matter” at “any time” under House Rule X.
• The Committee on Ways and Means has been investigating several universities since November 15, 2023, when the Committee held a hearing entitled From Ivory Towers to Dark Corners: Investigating the Nexus Between Antisemitism, Tax-Exempt Universities, and Terror Financing. The Committee followed the hearing with letters to those institutions on January 10, 202
Introduction to AI for Nonprofits with Tapp NetworkTechSoup
Dive into the world of AI! Experts Jon Hill and Tareq Monaur will guide you through AI's role in enhancing nonprofit websites and basic marketing strategies, making it easy to understand and apply.
1.4 modern child centered education - mahatma gandhi-2.pptx
Interlog winter2011
1. January 25-26, 2011 | The Hyatt Regency Tampa, Tampa, FL
CROSS-INDUSTRY
AFTERMARKET
NETWORKING
EVENT
www.InterlogWinter.com
THE BEST
INCREASED
roundtable topics and takeaways
EXTENDED
cross-industry networking opportunities
KEY TIPS
and techniques for staying ahead of the curve
during the recovery period
IN DEPTH
discussions on outsourcing
Sponsors:
Organzied By:
What’s
NEWat Interlog
Winter 2011:
CALL: 1.888.482.6012 or 1.646.200.7530 FAX: 1.646.200.7535
VISIT: www.InterlogWinter.com EMAIL: Interlog@wbresearch.com
Attend Interlog
Winter 2011 and Learn:
The Correlation Between Supply Chain
Productivity And Effective Communication
Why it’s important and how it affects your bottom line
Angie Hancock
Global Repair Services Senior Manager
ROLLS ROYCE
The Dos and Don’ts Of Customer Service
A discussion about reasons why customer service fails
and how you can get it right
Erik Alberts
Senior Manager, Service Operations Customer Assurance
CISCO SYSTEMS
Paul Creider
General Manager of Tulsa Base
AMERICAN AIRLINES
A Guide To Accurately Assess Your Customers’ Inventory
Needs And Ensure Optimal Satisfaction
How to sustain customer satisfaction in a period of economic recovery
Mel Drummond
Vice President, Product Support & Services
EATON AEROSPACE
A Step-by-Step Approach To Enhance Customer Service
Register TODAY and take advantage of our early bird discounts. See page 7 for details.
community now
keyword: Interlog
Join our
2. January 25-26, 2011 | The Hyatt Regency Tampa, Tampa, FL
WHO SHOULD ATTEND
INTERLOG WINTER 2011?
Attendees to Interlog Winter include:
C-Level Executives, Vice Presidents, Directors
and Managers of:
• Aftermarket
• Operations
• Service
• Customer Services
• Product Support
• Material
Management
• Parts Logistics
• Spares Logistics
• Sustainment
• Technical
Operations
• Logistics
• MRO
• Performance Based
Logistics (PBL)
• Distribution
• Fulfillment
• Inventory
• Materials
• Global Repair
Services
• Repair & Overhaul
• Demand Planning &
Forecasting
Great ideas and innovation don’t happen in a vacuum. At Interlog
Winter 2011, rub shoulders with thought leaders and executives you
wouldn’t otherwise meet. Take home at least 3 actionable strategies per
session you can implement immediately!
Motivating Experience
You’ll be energized by attending Interlog Winter: Network with your
peers, colleagues and competitors. Learn how they are tackling the same
challenges that you are. Remember, there’s no substitute for face to face.
Leading Speaking Faculty
Experts provide case studies and proven solutions from their experiences in
the aftermarket supply chain, from inventory and distribution to the service
business. This is your chance to learn from senior executives at Airbus,
Eaton, Rolls Royce and more!
High ROI
We know budgets are tight, and your time is valuable. That’s why it’s
even more important to attend Interlog Winter 2011, the only conference
created just for you to improve your productivity…immediately!
Make Your Case To Attend Interlog Winter 2011
2
If you are an aftermarket service professional looking to
share information and network with your peers, Interlog is
by far the best event out there.
Gain from the industry specific knowledge of your high level peers
at the Interlog Winter VIP Think Tank!
The VIP Think Tank is a 60-minute, closed-door discussion forum limited
to VIP level participants from qualified manufacturers (which means no
pitching, only learning!!). Don’t miss this interactive forum designed
specifically for you to discuss business development, customer
retention and how you’re redefining the aftermarket as the
champion of your business!
Take advantage of a networking opportunity that is focused on your
specific high-level needs, at your level of seniority. To register, email
Scott Landrum at scott.landrum@wbresearch.com.
***A special VIP Think Tank Wrap Up panel shares the findings of
the VIP Think Tank on Wednesday, January 26 at 1:35 p.m.
The Interlog Winter 2011 VIP Think Tank
Tuesday, January 25 at 11.00 am
Shipping 7 %
Computer Services 10 %
Business Support
Services 10 %
Automobile
Specialty Vehicle 14 %
Medical
Equipment 15 %
Aerospace 21 %
Agricultural & Industrial
Equipment 23%
Interlog Winter Main Conference Day One ...........3
Interlog Winter VIP Think Tank..............................3
Aerospace Aftermarket Summit............................4
Cross-Industry Aftermarket Forum........................4
Interlog Winter Main Conference Day Two ...........5
About The Sponsors .............................................6
Supporting Publications........................................6
Conference Pricing & Team Discounts...................7
Hotel Information.................................................7
Registration Form .................................................8
TABLE OF CONTENTS
REGISTER TODAY
CALL: 1.888.482.6012 or 1.646.200.7530 FAX: 1.646.200.7535 VISIT: www.InterlogWinter.com EMAIL: Interlog@wbresearch.com
If you have any question about which
Interlog is most appropriate for you, please
to call 646.200.7527 or email Shrena Fraser
at shrena.fraser@wbresearch.com.
Attendance Breakdown
3. Conference Day One Tuesday, January 25, 2011
Key Strategies For Ensuring Profitability During A Recovery Period
8:00 Conference Registration & Continental Breakfast
8.45 Welcome Remarks
Shrena F. Fraser
Executive Director
Interlog Winter
8.50 Chairperson’s Opening Remarks
9.05 Why Customer Service Fails And How To Get It
Right
Erik Alberts
Senior Manager, Service Operations Customer Assurance
Cisco Systems
• Understanding the transition from transactional (we serve the
moment) to relational (we serve the person)
• Exploring the process from systems driven (there is a service
process) to principles driven (people make principle guided choices)
• Transitioning from repair oriented (if we fail we fix it) to future
oriented (we learn from mistakes and don’t make them again)
9.45 Meeting Global Aerospace Service Requirements
While Achieving Your Financial Goals
Scott Collins
VP of Global Network Operations
UPS
• Enhancing the customer experience
• Leveraging outsourcing
• Improving global visibility
10.25 Morning Networking & Refreshment Break
This time provides you with the opportunity to interact with your peers
in different industries. Understand how you compare to your cross-
industry peers, and set your performance goals for 2011 to stay ahead!
11.00 Topic Based Rotating Roundtable Ideas Exchange – Choose Two:
After a busy morning of active listening, keynote, panels and
networking, take control of your own Interlog experience. Don’t be
shy! Ask questions (or answer them!) of other conference attendees
who are dealing with the same challenges as you. After 35 minutes,
when the bell rings, move on to your second table for a repeat
performance with a fresh topic!
In the last 10-15 minutes, each roundtable facilitator will share the
3 take-aways from each discussion.
Benefits:
• Network with industry peers with very similar challenges,
interests and responsibilities
• Take a deep dive into niche topic in an intimate and informal
setting moderated by subject matter expert
• Don’t miss out on any discussions or learnings by staying for the
roundtable wrap ups at the end of the sessions
• Bonus - Leave Interlog with at least 14 new implementable
strategies to improve different aspects of your aftermarket
organization!
Table Topics
1. Exploring Creative Ways To Generate Aftermarket Parts
Revenue
Blaine McCarthy
Director of Parts Logistics
Bombardier
2. Focus On The Shift Towards An Innovation Driven Supply Chain
Steve A. Melnyk PhD
Professor of Operations & Supply Chain Management,
Michigan State University
Eli Broad Graduate School of Management
3. The Challenges Of Realizing The End-To-End Support Promise
Jose Bernal
Vice President of Business Development
Flextronics RTS
11.00 VIP Think Tank
Evaluating Your Aftermarket Operations To Evolve With The Times And Remain Profitable During A
Recovery Period
Mel Drummond
Vice President Product Support Services
Eaton Aerospace
John Guy
VP & GM Service Distribution SCM,Engine Power Products Group
Briggs & Stratton Corporation
As members of senior management, it’s your responsibility to ensure the long term success and health of your aftermarket business, regardless of economic
factor. Whether you’re positioned for growth, cost containment or maintaining status-quo, it has never been more critical to keep costs down and
ensure quality customer service.
BUT YOU’RE NOT ALONE!
Join your VP level peers at the Interlog Winter 2011 VIP Think Tank. Gain honest feedback, debate strategic ideas and share high level insights in a private
forum, for 90 minutes, with other executive-level managers. Take advantage of this rare opportunity to learn how your counterparts are redefining their
aftermarket business and positioning themselves to be leaders as the economy begins to recover.
This is an invitation only session. If you wish to nominate your VP or senior management colleague, please email Scott.Landrum@wbresearch.com or
call 416-597-4791.
3Sponsors:
4. Conference Day One Continued
12:00 Networking Luncheon
CONCURRENT TRACKS – Make The Most Of Your Time At Interlog Winter!
Aerospace & MRO Aftermarket Summit Cross-Industry Aftermarket Forum
The aerospace aftermarket community faces a unique set of challenges
that distinguishes it from industries. This half-day summit provides you
with in-depth analysis and discussions on core aerospace issues, effective
communication throughout the supply chain and innovations in customer
service and support. Join Hamilton Sundstrand, Eaton Aerospace,
Airbus, Rolls-Royce and more as they share key insights to help you
drive success in your own aerospace aftermarket business!
1:00 Chairperson’s Opening Remarks
1:15
Maximizing Aftermarket Profitability
To Stay Ahead Of The Competition
Michael Rezman
Vice President of Aftermarket
Harco Labs
• Finding new strategies to effectively grow your aftermarket parts sales
in a recovering economy
• Surpassing lower cost competitors: How do you come out ahead?
• Delivering best-in-class customer service to foster brand loyalty
regardless of price
• Accurately forecasting your inventory needs to avoid unnecessary costs
1:50 Optimizing Inventory To Ensure Readiness Based
Sparing (RBS)
Dave Robbins
Worldwide VP, Aerospace & Defense
Servigistics
A&D organizations require high availability of spare parts in order to
provide the highest levels of operational availability of their (or their
customers’) weapon systems, aircraft, and equipment. Servigistics and its
client will discuss Inventory Optimization in a multi-echelon, multi-
indentured repair network - including Readiness Based Sparing.
2:25 Afternoon Networking & Refreshment Break
2:55 Tailoring Your Recovery Approach To Focus On
Enhanced Customer Service
Mel Drummond
Vice President Product Support Services
Eaton Aerospace
• Evolving your service offering so that your customers evolve with you
• Avoiding taking the same stale approach to implementing customer
service
• What has worked and what has not in delivering solutions to
customers?
• Addressing the customers needs in a challenging economy
• Growing your presence in the market through enhanced customer
service
• Ensure that your customers know you are worth the expense
• Making your company distinguishable to guarantee customer loyalty
Learn how to maintain first class service during a recovery period,
enhance parts availability to boost customer satisfaction and
increase your profit margins. If you’re in the automotive, specialty
vehicle, industrial, agricultural, medical or other related heavy
manufacturing aftermarket business, join Husky Injection Molding,
Briggs & Stratton, Toshiba America Medical Systems and others to
tackle the most critical cross-industry challenges.
Chairperson’s Opening Remarks
Maximizing Aftermarket Profitability To Stay
Ahead Of The Competition
John Guy
VP & GM Service Distribution SCM, Engine Power Products Group
Briggs & Stratton Corporation
• Finding new strategies to effectively grow your aftermarket parts sales
in a recovering economy
• Surpassing lower cost competitors: How do you come out ahead?
• Delivering best-in-class customer service to foster brand loyalty
regardless of price
• Accurately forecasting your inventory needs to avoid unnecessary costs
To Outsource Or To Not Outsource: Determining
Your Most Cost Effective Route
Brian Nelson
Director Transformation Initiatives
Husky Injection Molding
• Performing a cost benefit analysis to assess where outsourcing is
saving you money
• Examining your current partnerships to see where cost cutting is/is not
needed
• Does lower cost always equal best product?
- Is cheaper always better: determining what to do when production
problems arise to avoid additional costs
- Maintaining visibility to ensure quality control
• Keeping shipping costs low when outsourcing off-shore
Looking Outside Of The Box To Remain
Competitive In An Uncertain Economy
Catherine M. Wolfe
Senior Director, Corporate and Strategic Communications
Toshiba America Medical Systems
• How are companies staying ahead of the curve with so much
economic uncertainty on the horizon?
• Determining how to handle the current workload
- Is it safe to rehire?
- Will the failure to rehire with the increased workload put your
company behind the curve?
• Shifting your companies supply chain focus to work towards
innovation rather than cost
• Evaluating the bottom-line to determine which cuts are permanent
and which are temporary
• Implementing safeguards to avoid being impacted by another
economic downturn
• Understanding the importance of thinking globally for future growth
and development
4
Aerospace Cross-IndustrySame
Session,
Different
Industry
Perspectives
REGISTER TODAY
CALL: 1.888.482.6012 or 1.646.200.7530 FAX: 1.646.200.7535 VISIT: www.InterlogWinter.com EMAIL: Interlog@wbresearch.com
5. 3:30 Fostering Effective Communication Throughout
The Supply Chain To Enhance Productivity
Angie Hancoc
GRS Senior Manager, Aftermarket Service Manager
Rolls Royce
• Communicating openly and effectively with suppliers to avoid
common missteps that lead to customer dissatisfaction or additional
expenses
• Understanding the positive impact of a good relationship with your
partners on the future of your company and its bottom line
• Creating an organizational structure in the supply chain that fosters
strengthened relationships to go beyond contract negotiations
• Building a relationship with your service supply chain that increases
the turnaround rate
4.05 Chairperson’s Closing Remarks
4:10 Interlog Winter 2011 Networking Reception
More networking! Enjoy a drink and get to know the people you’ve spent all day with, your peers, partners and competitors, as you’ve
gained proven techniques from leading aftermarket executives to improve your service supply chain! This is your chance to find the
industry leaders you came here to see – ask any Interlog Winter representative, and we’ll introduce you to the people you want to meet!
5:10 End Of Interlog Winter Main Conference Day One
Implementing Performance Based Logistics
Strategies To Pinpoint Your Company’s Strengths
and Weaknesses To Ensure Efficiency Throughout
The Supply Chain
Moshe Azoulai
North American Installation Manager
Elektra
• Establishing a companywide performance based metric system to
determine and capitalize on your strengths
• Identifying weaknesses to prevent delays or excessive expenses in the
long run
• Focusing on training internally to enhance work-product and increase
profitability
• Playing to your strengths: Evaluating what your company does best
and maximizing in that area
8.15 Conference Registration & Continental Breakfast
9.15 Chairperson’s Recap Of Day One & Opening
Address
9:30 Morning Keynote: Accurately Assessing
Inventory Needs To Ensure Optimal Customer
Satisfaction
Paul Creider
General Manager of Tulsa Base
American Airlines
• Determining your current inventory needs to avoid delays
• Responding rapidly to your customers’ inventory needs to ensure
the right part gets to the right customer on time
• Forecasting your parts needs based on an established formula or
metric
• Improving inventory planning for shortest possible turn around time
10.10 Morning Coffee & Refreshment Break
10.40 Executive Presentation By New Breed Logistics
John F. Schneider
Senior Vice President
Aerospace & Government Markets
New Breed Logistics, Inc.
11.40 Interactive Roundtables
Whether you’re an aerospace, specialty vehicle, industrial, agricultural
or other related manufacturing aftermarket industry executive, use this
time to find out exactly what others are up against. Voice your
challenges, share your insight and get answers on what works and
what doesn’t, in this informal dialogue with your like minded peers.
At the end of the discussion, get a 10 minute overview on what
other industries are up against!
1. How To Maintain Customer Confidence During The
Recovery Period?
Karen Herr-Hembree
Global Commodities Lead, Global Repair Service
Rolls Royce
2. Which Changes Are Here To Stay? How Can Your Company
Evolve With The Times To Stay Ahead Of The Competition?
Daniel Pittman
Director of Global Service Logistics and Supply Chain
Diebold
3. Determining What Your Company Should Outsource And
What Your In-House Capabilities Are
Terry Stone
Director Supply Chain
Airbus
12.35 Networking Luncheon
1.35 Panel: Interlog Winter VIP Think Tank Wrap Up
– Redefining The Aftermarket As The New
Champions Of Your Business
Senior level management spent 90 minutes yesterday discussing the
most important trends and initiatives facing the heavy
manufacturing aftermarket industry. As the economy inches towards
recovery, make sure you know what your senior management is
focusing on. And more importantly, understand what you need to
do to make sure you align your priorities with those of your boss.
Conference Day One Continued
Conference Day Two Wednesday, January 26, 2011
Key Strategies For Ensuring Profitability During A Recovery Period
5Sponsors:
6. About Our Sponsors
With the recent merger with Click Commerce’s
Service Network Solutions (SNS) division, the new
Servigistics is the worldwide leader in Service
Lifecycle Management software. The company's
award-winning solutions include service workforce management, parts forecasting and
planning, pricing and inventory management, contracts and warranty entitlements, return and
repair operations and knowledge management. Collectively, these make up the planning,
execution and analytic functions for companies to change the service game and execute a
service led growth strategy to dramatically increase profitability, cash flow, and customer
loyalty. The combined Servigistics and Click Commerce SNS solutions have been deployed and
proven globally by a highly referenceable client base of more than 240 market-leading
companies across diverse industries. Owned by Marlin Equity Partners, Servigistics is a
privately-held company headquartered in Atlanta, with regional headquarters in the UK,
Japan, and India. For more information visit www.servigistics.com.
FedEx Corp. (NYSE: FDX) provides customers and businesses
worldwide with a broad portfolio of transportation, e-commerce
and business services. With annual revenues of $33 billion, the
company offers integrated business applications through operating
companies competing collectively and managed collaboratively, under the respected FedEx
brand. Consistently ranked among the world's most admired and trusted employers, FedEx
inspires its more than 275,000 team members to remain "absolutely, positively" focused on
safety, the highest ethical and professional standards and the needs of their customers and
communities. For more information, visit www.fedex.com.
Flextronics was founded in California in 1969 to provide
manufacturing services to Silicon Valley’s largest companies
and has grown to become a strong and stable $27 Billion
organization with over 195,000 employees worldwide and
operations in over 30 Countries. This global presence
provides design and engineering solutions that are combined with core electronics
manufacturing, logistics and onsite services to deliver industry leading solutions.
Flextronics Retail & Technical Services (RTS) represents the “end-market” Service division of
Flextronics, providing in-store, field based, or remote (web-based) support to end users on
behalf of our clients. Our purpose is to serve our clients as the world’s dominant integrated
service provider, enabling our customers to deliver full spectrum technology solutions. RTS has
over 25 years of experience supporting major corporate parters. This experience has given us
valuable insight into the key elements of a vendor engagement. We understand the unique
requirements our customers have in this evolving industry. At RTS, we manage over a million
customer interactions monthly. In each of these interactions, we provide award-winning customer
service, field and technical support as well as significant cost reductions and revenue
enhancements.
RTS hires, trains, deploys and manages quality technical customer service professionals who
understand and exceed our partners’ goals while providing customer service excellence in every
interaction.
New Breed is a privately-held, third party logistics provider, offering value-
added and information technology-driven supply chain solutions for
aftermarket & service parts management & delivery, warehousing &
distribution, manufacturing support, returns management, refurbishment &
repair, materials management, transportation management, and supply chain
consulting. New Breed’s reputation for excellence in implementing and operating large,
comprehensive programs that transform its clients’ businesses has earned New Breed a host of
industry-leading clients.New Breed’s infrastructure consists of more than 50 distribution center
operations across millions of square feet of ISO 9001:2008 quality certified operations; with more than
7,000 employees including 500 logistics, IT, and engineering professionals; and information
technology applications that are unprecedented in the logistics industry.
UPS is the world's largest package delivery company and a global leader in supply
chain services offering service logistics, distribution, transportation and freight, and
international trade services. Our service logistics business provides our customers
end-to-end global solutions with a global I.T. system and a comprehensive network
of global facilities and capabilities to ensure your customers have as little equipment
downtime as possible. Our service parts solutions -- ranging from critical parts
delivery to reverse logistics and network and parts planning, plus test, repair and refurbishment --
demonstrate proven experience in a variety of industries, including high-tech, aerospace,
healthcare, automotive and industrial manufacturing. To learn more about partnering with UPS,
dial toll-free 1-800-742-5727; visit UPS online: ups-scs.com or e-mail: info@ups-scs.com.
2.05 Revamping Operational Capabilities To Improve
Lifecycle Management
Tim Conrad
Director, Operational Excellence
The Gates Corporation
• Sustaining current products through accurate forecasting of
customer needs
• Establishing reliability and transparency to ensure effective customer
service
- Knowing in advance what your customers’ need
- Tailoring your internal operations based on customer feedback
• Closing the circle to remain competitive in today’s climate
- Balancing customer satisfaction with your carbon footprint
- Determining how closing the circle can increase your company’s
long-term profitability
• Lessons learned through accurate comparison with other industries
2.35 Afternoon Networking & Refreshment Break
3.05 Tapping Into New Revenue Streams By Evolving
Your Supply Chain Relationships
Steve A. Melnyk, PhD
Professor of Operations & Supply Chain Management
Michigan State University, Eli Broad Graduate School of
Management
• Working with your partners to look beyond cost and services toward
an innovation driven supply chain
• Assessing the impact of increased outsourcing your aftermarket
supply chain
- How is the increase in outsourcing impacting your partnerships?
- How can companies strengthen their partnerships with off-shore
companies?
• Working with your partners to grow faster than the competition
• Understanding and adapting to varying company cultures to
attain the optimal results
• Examining the immediate impact of the recovery period on
supply chain relationships
• Evolving with the times to remain competitive and ensure the
best results
3.40 Maximizing Profitability By Choosing The
Best Vendor For Your Company’s Needs
Blaine McCarthy
Director, Business Planning and Development
Bombardier
Elaine Kato
Director, Price and Cost Control Management
Bombardier
Trevor Andrew
Director, Customer Service – Business Aircraft
Bombardier
Doric Metivier
Director, Material Logistics
Bombardier
• Establishing collaborative relationships with your current
vendors to ensure the best results
• Assessing your company’s competencies to determine what can
be handled in-house and what cannot
• Knowing which vendor to choose based upon:
- Company culture
- Cost requirements
- Customer needs
4.20 Interlog Winter Wrap Up: Closing Remarks
4.25 Conclusion Of Interlog Winter 2011
6
Conference Day Two Continued
Media Partners Include
REGISTER TODAY
CALL: 1.888.482.6012 or 1.646.200.7530 FAX: 1.646.200.7535 VISIT: www.InterlogWinter.com EMAIL: Interlog@wbresearch.com
7. The Smile Train
For every registration received
for Interlog Winter 2011,
WBR will donate a portion of
the registration fee to Smile
Train. For more information
about WBR’s involvement
with Smile Train, please visit
www.interlogwinter.com.
Registration Information
Pricing
Hyatt Regency Tampa
211 North Tampa Street,
Tampa, Florida, USA 33602
Phone: (813) 225 1234
Fax: (813) 273 0234
Hyatt Regency Tampa allows you to immerse yourself in
endless activity. Ideally located in the heart of the city,
this downtown Tampa hotel places you within minutes of
the convention center, Ybor City, Florida Aquarium and
Busch Gardens. Stroll to Channelside shopping, or take a
trolley car to the museums or the zoo. Have time to play?
Choose from dozens of golf courses and beaches close to
our downtown Tampa Florida hotel, or cheer for your
favorite team during spring training. With contemporary
guestrooms, delicious dining and award-winning staff,
you'll discover why Hyatt Regency Tampa is the perfect
choice among downtown Tampa hotels.
WBR has secured a reduced rate of $179 per night (plus
tax). Please note that these rooms are available on a first
come first serve basis. To secure reeducated rates, please
call the hotel as soon as possible and be sure to identify
yourself as an Interlog Winter 2011 participant. We
cannot guarantee the reduced rate after 01/02/2011.
*Please note:
- A qualified manufacturer is NOT: Any service provider to manufacturing organizations
Including, but not limited to software vendors, technology vendors, solution providers,
third party logistics providers, repair services, warranty managers, consultants or
companies with primary revenues resulting from these other areas. Worldwide Business
Research reserves the right to enforce the rate for non-manufacturers.
- No two discounts or offers may be combined. Team Discounts do not apply to
sponsoring or exhibiting companies. Fee includes continental breakfast, lunch, cocktail
receptions and conference documentation.
- Connecticut residents must add 6% sales tax to their registration fee.
**Others includes any service provider to manufacturers - Solution Providers, 3PLs,
Consultants, or any third party vendors that partner with or provide services to
manufacturers. Worldwide Business Research reserves the right to enforce the rate for
non-manufacturers
Purchase Select Audio Presentations* from This Event!
Can't make it to Interlog Winter or worried that there is too much information to digest
in a few short days at the event? No need to worry. You can purchase select audio
presentations to share with your entire team. Register for the event today and get your
VIP package for an extra $250! That's a savings of over 40% for the CD ROM!
*Presentations available are at the approval of conference speakers.
Allow 3-4 weeks after event date for shipping.
To secure space for your team, contact Bill Penney at 1-866-691-7771 or bpenney@wbresearch.com.
Hotel Information
You and Your Products
Need To Be Showcased At
Interlog’s Solutions Zone
Pricing for Others** Full Price
Main Conference (Jan 25-26, 2011) $2199
Manufacturers Register And Pay Register And Pay Register And Pay
In Full By In Full By In Full By
Nov 30, 2010 Dec 31, 2010 Jan 25, 2011
Main
Conference $1399 $1499 $1599
(Jan 25-26, 2011)
(Groups 2-3)
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Conference $1349 $1449 $1549
(Jan 25-26, 2011)
(Groups 4+)
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Conference $1299 $1399 $1499
(Jan 25-26, 2011)
Best
Value
Don’t Miss Out
Do you have a product, solution or service that helps
manufacturers optimize one or multiple aspects of their
aftermarket organizations?
Would you like to network with over 150 Heads of the
largest manufacturers from aerospace, automotive and
industrial manufacturing aftermarket businesses from
around the world?
Call Carly Smiga at 646.200.7455 or email her at
Carly.Smiga@wbresearch.com for sponsorship
opportunities at Interlog Winter 2011.
NEW
LOCATION!
Cancellation Policy
Any cancellations receiving in writing not less than eight (8) days prior to the conference, you will
receive a 90% credit to be used at another WBR conference which must occur within one year from
the date of issuance of such credit. An administration fee of 10% of the contract fee will be
retained by WBR for all permitted cancellations. No credit will be issued for any cancellations
occuring within seven (7) days (inclusive) of the conference. Attendees registered for complimentary
passes who fail to show for the conference are liable to a cancellation fee equivalent to the main
conference. Please visit www.wbresearch.com/interlogusa/faq.aspx
Interlog Winter On The Web
• Don’t wait till January to get connected to your peers. Join our
community now to hear about key industry changes and program highlights!
Keyword: Interlog
• Access speaker interviews, past conference presentations and more on our website
www.InterlogWinter.com
7Sponsors:
8. Sponsors:
OrganziedBy:
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❑Yes! I’d like to attend Interlog Winter 2011
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January 25-26, 2011
The Hyatt Regency Tampa,
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January25-26,2011|TheHyattRegencyTampa,Tampa,FL
CROSS-INDUSTRY
AFTERMARKET
NETWORKING
EVENT
www.InterlogWinter.com
THEBEST
AttendInterlog
Winter2011andLearn:
TheCorrelationBetweenSupplyChain
ProductivityAndEffectiveCommunication
Whyit’simportantandhowitaffectsyourbottomline
AngieHancock
GlobalRepairServicesSeniorManager
ROLLSROYCE
TheDosandDon’tsOfCustomerService
Adiscussionaboutreasonswhycustomerservice
failsandhowyoucangetitright
ErikAlberts
SeniorManager,ServiceOperationsCustomerAssurance
CISCOSYSTEMS
PaulCreider
GeneralManagerofTulsaBase
AMERICANAIRLINES
AGuideToAccuratelyAssessYourCustomers’
InventoryNeedsAndEnsureOptimalSatisfaction
Howtosustaincustomersatisfactioninaperiodofeconomicrecovery
MelDrummond
VicePresident,ProductSupport&Services
EATONAEROSPACE
AStep-by-StepApproachToEnhanceCustomerService
CALL:1.888.482.6012or1.646.200.7530FAX:1.646.200.7535
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RegisterTODAYandtakeadvantageofourearlybirddiscounts.Seepage7fordetails.
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