Intercept marketing is a technique that brings a customer's search process to an abrupt halt by closing the sale before competitors. Sales Star Network uses intercept marketing by sending validated customer service requests to their network members in real time via email, text, fax, or online. This provides sales-ready leads for network members to contact customers immediately about their service needs. Sales Star ensures leads meet quality standards and can be replaced if unacceptable.

1. Using Intercept Marketing to Grow Your Business

2. Intercept Marketing Bringing a customer’s search process to an abrupt halt and closing the sale before your competitors have even been invited to the table. It’s practically unfair.

3. How We Do It Customers find one of our web sites while searching for a business service

4. 2. The customer fills out our service request

5. The service request is received and validated. We then forward the contact information to our network members. The request is sent via email, text message, fax and also available online.

6. 4. Simultaneously, a profile of each network member is sent to the customer. They are now primed to hear from you.

7. What Do You Get? Sales-Ready Leads - A lead from a customer who has an immediate need for your service in your service area.

8. Sales-Ready Leads Are Time Sensitive Sales Star sends information immediately after the customer fills out a service request form and it is validated. The beauty of responding in minutes is that it implies world-class customer service. Many customers can be closed with one call.

9. What Do Customers Say? “WOW, I sent my request only a few minutes ago. I’m still on your website” First Impressions Count: A “lightening quick” response says a lot about your company.

10. Features of Our Lead System Provide history of leads sent to you Control your service offerings and service area Control how you would like leads to be sent: email, text message or fax Request replacement leads

11. Our Leads Must Meet High Quality Standards or They are Replaced An unacceptable lead can be submitted through the lead management system within six days The lead replacement is approved by Sales Star Network 3. Valid reasons for a replacement are: a) Not in your defined service area b) Not in your defined service profile c) Lead is materially inaccurate making it impossible to contact the client or it was placed by a competitor d) Duplicate of another lead we sent you

12. Tips for a Lightning Quick Response Receive messages from Sales Star with hand-held internet device or text messaging Immediately contact customer via phone (preferred) or email Train an assistant to respond immediately when you can’t

13. Additional Sales Tips Cross-sell additional services Grow your marketing database for future promotions Ask for referrals Obtain long-term contracts

14. Who is Sales Star? We are experts in Internet marketing. We are fanatical about customer service. Our systems deliver sales ready leads to you in real time.

15. How Do I Get Started? Just call 800-747-3365 We are excited to add you to our network service providers. www.salesstarnetworks.com