Romi Bhattacharjee

Mumbai Area, India India

Quality Control & Best practice

Finance / Banking / Insurance

The presenter, Miss Romi Bhattacharjee is a professional with sixteen years of experience in promoting Customer Experience and administering Service Delivery. She leads remodelling of processes for improvement, redefining efficiency with automation, strengthening Brand Image through service quality at all touch-points and hands-on experience with start-ups and new operations. She is a certified COPC Implementation leader, with Expert Trainer (TTT) from American TESOL apart from her certification as a Digital Evidence Analyst from Asian School of Cyber Law, MBA from Symbiosis (SCDL), Dip Textile Designing and a graduate in Computer application from I.T. College.