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Interactive content for demand generation
What’s inside:
What’s happening with demand
generation?

A walk through ion’s demand gen
content & nurture campaigns
Examples, stats, facts and data

Questions?
Demand Gen today
Demand generation is the focus
of targeted marketing programs
to drive awareness and interest
in a company's products and/or
services.
-wikipedia
A demand funnel is the process of qualifying
and nurturing prospective customers from
first interaction to closing as a customer. It
means funneling each individual lead through
from their first click – and their 50th click –
and ensuring a seamless process throughout.
~ DemandGen.com
Everything about how our
prospects and customers make
their purchasing decisions has
changed.
“Buyers control their journey through the buying cycle
much more than today’s vendors control the selling cycle.
In a recent survey, 74% of business buyers told Forrester they
conduct more than half of their research online before making
an offline purchase. This buyer dynamic changes the role of
B2B marketing in a fundamental way.”
~ Lori Wizdo, Forrester
80% of B2B buyers conduct their own
research online before they ever engage
with a seller.
~ SiriusDecisions
70% of the buyer’s journey is
complete before 

a buyer reaches out to sales.
~ Sirius Decisions
“Higher expectations. With so much access to information and
choices, buyers expect more from the companies with whom they
interact. Today’s buyers live in an always-on world, filled with instantly
available, highly personalized apps, messages, offers, and services.
That’s pretty incredible, but it also challenges us as marketers to
anticipate the needs of our consumers and deliver thoughtful content
related to their needs. Cookie-cutter marketing content and one-size-fits
all communication does not work in this new environment.”
~ ActOn
“Consumers have embraced the self-serve economy.
They like to investigate potential purchases in every category….Buyers
now require immediate access to the information they want, whenever
they want it, on any device, across a wide range of channels, in the
manner that is best for their consumption. Google reports that 59% of
B2B buyers make business decisions at home. And, according to
TechTarget, 41% of IT decision makers research tech products on their
smartphones.”
~ Ad Age
Q: When looking at demand
generation in 2017, what do
you see as being your core
area of investment?
A: Content alignment to
demand generation
~ IDG Enterprise
Demand Generation & Content
Marketing
Only 25% of tech demand gen
marketers view their content as
effective.
~ IDG
4.6 billion

pieces of content are produced daily.


83,000

blog posts published

every hour.
Your audience is

inundated

with content
46%

Find themselves overwhelmed with
the amount of content available
~ DemandGenReport
34%

Have less time to devote to reading/
researching purchases
~ DemandGenReport
46%

Gravitating to shorter format content
~ DemandGenReport
I prefer more interactive/visual

content that I can access on demand.“ ”~ Demand Gen Report’s 2015 Content Preferences Survey
91%
Content, demand generation &
your buyer’s journey
~ Hubspot
A traditional funnel
A traditional funnel
~ Forrester Research
The real buyer’s journey. It’s messy. And non-linear.
“The buyer's journey is no longer linear. It is a continuous loop from
research to evaluation to purchase, which now includes the sharing of
the purchase experience…If the marketer does not provide the buyer
with the desired information, they can be sure the competitor will—while
also winning the attention of their prospect…. The marketer who helps
their buyers understand how to solve problems and purchase products,
while also establishing the most trust, will gain buyer confidence and
win the battle of the purse.”
~ Ad Age
2016 B2B Content Marketing Trends

North America: Content Marketing Institute/MarketingProfs
Standard types of content used to generate demand
I N T E R A C T I V E CONTENT for DEMAND GENERATION
•Interactive infographics
•Quizzes
•Interactive white papers & ebooks
•Assessments
•Solution finders/builders
•Calculators
Interactive content & demand
generation
ion’s email program for demand gen, at a glance
• Nurture/drip
• Semi-logical cadence flow from high to low funnel content
• Ad hoc, could hit anywhere in the funnel
• Newsletter
• Webinars
• Timely announcements
3rd Party Email
Drip Starts
Sales Outreach
31 Emails Sent in Intervals of 14 Days (434 days)
New Lead
Organic
ABM Display
Social
Paid Search
“Ad hoc” emails along the way

for webinars, newsletters, 

new interactive assets.Based on leads

and/or lead activity

calls & emails.
Interactive
Infographic

75 must Know
Content Marketing
Stats

[Interactive]
Interactive Guide

Interactive Content
Marketing Best
Practices Guide 

[Interactive & Static]
eBook

Content Marketing
Innovators

[Interactive & Static]
Interactive
Infographic

50 Ways to Engage

[Interactive with Cross
Sell to Related Static
Asset]
eBook

Interactive Content
for Lead Gen

[Interactive & Static]
Assessment

Content Marketing
Assessment
[Interactive with 

Cross Sell to Research
Report PDF]
DRIP 2 DRIP 3 DRIP 5 DRIP 6DRIP 1
External Link

Customer Reviews

[Link to 3rd Party Site]
Quiz

“Madly Fun” - Mad
Lib Style Quiz 

[Register for PDF

White Paper]
Web Pages

High Converting
Case Studies

[Deep Links to Case
Studies]
Landing Page

“Ask Audrey” Video
Series

[Landing Page with
Inbound CTA]
Solution Finder

Why Switch from
Static to Interactive

[Interactive]
Calculator

“The ROI of
Interactive Content”
[Interactive with inbound
CTA]
DRIP 8 DRIP 9 DRIP 11 DRIP 12DRIP 7
DRIP 4
DRIP 10
Consideration:
To gate or un-gate?
How much, and which, content should be free to access?
Consideration:
Progressive profiling & explicit user
data from content interactions
Consideration:
Surfacing ready prospects to sales
Behavioral tagging to gain insight

into what content visitors are consuming
Increment a point each time visitors

takes any action inside the interactive

content experience
1+
1+ 1+
1+
1+
Example: Interactive Table of Contents, 50 Ways to Engage
Surface engagement/content consumption to the
sales team
Mapping interactive content
across the buyer’s journey
Early stage
Begin the dialog. Design
for content engagement.
Seek to educate.
EBOOKS INTERACTIVE

WHITE PAPERS
QUIZZESLOOKBOOKSINTERACTIVE

INFOGRAPHICS
http://netapp.postclickmarketing.com/Quiz/Example
https://sears.postclickmarketing.com/infographic/example
Middle stage
Continue the relationship.
Increasing specificity of education.
Transform general concepts into
more concrete ones
EBOOKS INTERACTIVE

WHITE PAPERS
ASSESSMENTSINTERACTIVE

INFOGRAPHICS
SURVEYS SOLUTION

BUILDERS
https://telerik.postclickmarketing.com/ebook/Example
http://yodle.postclickmarketing.com/assessment/example
Late stage
Drive towards the deal. Support the
purchase decisions with content
experiences that align with sales
conversations.
ASSESSMENTS SOLUTION

BUILDERS
CONFIGURATORS CALCULATORS
https://vsp.postclickmarketing.com/productwizard/example
https://uneau.postclickmarketing.com/decision-tree/example
Supporting the buyer
• What are the buyers trying to accomplish at
each step?

• What are their behaviors at each step?

• How can we nudge buyers forward?

• Which content and approaches do buyers
prefer at each step?
~ Content Marketing Institute
Supporting your success
• Goals for the interactive content

• How you will measure success

• What you already have that can be repurposed

• Where in the buyers journey you are focused on

• How you will drive traffic to your experience(s)
At a glance
• Buyers are evaluating on their own terms, in their own time
• The buyer’s journey is non-linear
• Buyers are inundated with content choices
• Buyers want short, visual content
• Buyers want self-service tools and information
• Demand gen marketers are struggling with content efficacy
Interactive content is effective
at driving demand in the
modern buyer’s journey.
Comparing interactive to passive content, interactive 

content is...
Twice as effective at generating conversions
And more effective at educating the buyer, differentiating from competitors, and being shared
socially too.
~ Demand Metric
Our audience engagement
has increased since my
organization started using
interactive content tactics
Engagement
66 AGREE%
Non gated interactive content

can provide a “sample” of

the brand, resulting in a higher degree of
lead nurturing
Lead

Nurturing
75 AGREE%
Combining traditional content marketing
tactics with interactive content enhances
retention of my organization’s message
Education
79 AGREE%
Quite simply, it’a not a question

of whether companies should use

interactive content but rather

how soon they should start.
“
”~ Content Marketing Institute
Thank You!
info@ioninteractive.com
atalerico@ioninteractive.com
twitter: @annatalerico

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Interactive Content for Demand Generation

  • 1. Interactive content for demand generation
  • 2. What’s inside: What’s happening with demand generation?
 A walk through ion’s demand gen content & nurture campaigns Examples, stats, facts and data
 Questions?
  • 4. Demand generation is the focus of targeted marketing programs to drive awareness and interest in a company's products and/or services. -wikipedia
  • 5. A demand funnel is the process of qualifying and nurturing prospective customers from first interaction to closing as a customer. It means funneling each individual lead through from their first click – and their 50th click – and ensuring a seamless process throughout. ~ DemandGen.com
  • 6. Everything about how our prospects and customers make their purchasing decisions has changed.
  • 7. “Buyers control their journey through the buying cycle much more than today’s vendors control the selling cycle. In a recent survey, 74% of business buyers told Forrester they conduct more than half of their research online before making an offline purchase. This buyer dynamic changes the role of B2B marketing in a fundamental way.” ~ Lori Wizdo, Forrester
  • 8. 80% of B2B buyers conduct their own research online before they ever engage with a seller. ~ SiriusDecisions
  • 9. 70% of the buyer’s journey is complete before 
 a buyer reaches out to sales. ~ Sirius Decisions
  • 10. “Higher expectations. With so much access to information and choices, buyers expect more from the companies with whom they interact. Today’s buyers live in an always-on world, filled with instantly available, highly personalized apps, messages, offers, and services. That’s pretty incredible, but it also challenges us as marketers to anticipate the needs of our consumers and deliver thoughtful content related to their needs. Cookie-cutter marketing content and one-size-fits all communication does not work in this new environment.” ~ ActOn
  • 11. “Consumers have embraced the self-serve economy. They like to investigate potential purchases in every category….Buyers now require immediate access to the information they want, whenever they want it, on any device, across a wide range of channels, in the manner that is best for their consumption. Google reports that 59% of B2B buyers make business decisions at home. And, according to TechTarget, 41% of IT decision makers research tech products on their smartphones.” ~ Ad Age
  • 12. Q: When looking at demand generation in 2017, what do you see as being your core area of investment?
  • 13. A: Content alignment to demand generation ~ IDG Enterprise
  • 14. Demand Generation & Content Marketing
  • 15. Only 25% of tech demand gen marketers view their content as effective. ~ IDG
  • 16. 4.6 billion
 pieces of content are produced daily.
  • 19. 46%
 Find themselves overwhelmed with the amount of content available ~ DemandGenReport
  • 20. 34%
 Have less time to devote to reading/ researching purchases ~ DemandGenReport
  • 21. 46%
 Gravitating to shorter format content ~ DemandGenReport
  • 22. I prefer more interactive/visual
 content that I can access on demand.“ ”~ Demand Gen Report’s 2015 Content Preferences Survey 91%
  • 23. Content, demand generation & your buyer’s journey
  • 26. ~ Forrester Research The real buyer’s journey. It’s messy. And non-linear.
  • 27. “The buyer's journey is no longer linear. It is a continuous loop from research to evaluation to purchase, which now includes the sharing of the purchase experience…If the marketer does not provide the buyer with the desired information, they can be sure the competitor will—while also winning the attention of their prospect…. The marketer who helps their buyers understand how to solve problems and purchase products, while also establishing the most trust, will gain buyer confidence and win the battle of the purse.” ~ Ad Age
  • 28. 2016 B2B Content Marketing Trends
 North America: Content Marketing Institute/MarketingProfs Standard types of content used to generate demand
  • 29. I N T E R A C T I V E CONTENT for DEMAND GENERATION •Interactive infographics •Quizzes •Interactive white papers & ebooks •Assessments •Solution finders/builders •Calculators
  • 30. Interactive content & demand generation
  • 31. ion’s email program for demand gen, at a glance • Nurture/drip • Semi-logical cadence flow from high to low funnel content • Ad hoc, could hit anywhere in the funnel • Newsletter • Webinars • Timely announcements
  • 32. 3rd Party Email Drip Starts Sales Outreach 31 Emails Sent in Intervals of 14 Days (434 days) New Lead Organic ABM Display Social Paid Search “Ad hoc” emails along the way
 for webinars, newsletters, 
 new interactive assets.Based on leads
 and/or lead activity
 calls & emails.
  • 33. Interactive Infographic
 75 must Know Content Marketing Stats
 [Interactive] Interactive Guide
 Interactive Content Marketing Best Practices Guide 
 [Interactive & Static] eBook
 Content Marketing Innovators
 [Interactive & Static] Interactive Infographic
 50 Ways to Engage
 [Interactive with Cross Sell to Related Static Asset] eBook
 Interactive Content for Lead Gen
 [Interactive & Static] Assessment
 Content Marketing Assessment [Interactive with 
 Cross Sell to Research Report PDF] DRIP 2 DRIP 3 DRIP 5 DRIP 6DRIP 1 External Link
 Customer Reviews
 [Link to 3rd Party Site] Quiz
 “Madly Fun” - Mad Lib Style Quiz 
 [Register for PDF
 White Paper] Web Pages
 High Converting Case Studies
 [Deep Links to Case Studies] Landing Page
 “Ask Audrey” Video Series
 [Landing Page with Inbound CTA] Solution Finder
 Why Switch from Static to Interactive
 [Interactive] Calculator
 “The ROI of Interactive Content” [Interactive with inbound CTA] DRIP 8 DRIP 9 DRIP 11 DRIP 12DRIP 7 DRIP 4 DRIP 10
  • 34. Consideration: To gate or un-gate? How much, and which, content should be free to access?
  • 35. Consideration: Progressive profiling & explicit user data from content interactions
  • 37. Behavioral tagging to gain insight
 into what content visitors are consuming
  • 38. Increment a point each time visitors
 takes any action inside the interactive
 content experience 1+ 1+ 1+ 1+ 1+ Example: Interactive Table of Contents, 50 Ways to Engage
  • 40. Mapping interactive content across the buyer’s journey
  • 41. Early stage Begin the dialog. Design for content engagement. Seek to educate. EBOOKS INTERACTIVE
 WHITE PAPERS QUIZZESLOOKBOOKSINTERACTIVE
 INFOGRAPHICS
  • 43.
  • 45.
  • 46. Middle stage Continue the relationship. Increasing specificity of education. Transform general concepts into more concrete ones EBOOKS INTERACTIVE
 WHITE PAPERS ASSESSMENTSINTERACTIVE
 INFOGRAPHICS SURVEYS SOLUTION
 BUILDERS
  • 48.
  • 50.
  • 51. Late stage Drive towards the deal. Support the purchase decisions with content experiences that align with sales conversations. ASSESSMENTS SOLUTION
 BUILDERS CONFIGURATORS CALCULATORS
  • 54.
  • 55. Supporting the buyer • What are the buyers trying to accomplish at each step?
 • What are their behaviors at each step?
 • How can we nudge buyers forward?
 • Which content and approaches do buyers prefer at each step? ~ Content Marketing Institute
  • 56. Supporting your success • Goals for the interactive content
 • How you will measure success
 • What you already have that can be repurposed
 • Where in the buyers journey you are focused on
 • How you will drive traffic to your experience(s)
  • 57. At a glance • Buyers are evaluating on their own terms, in their own time • The buyer’s journey is non-linear • Buyers are inundated with content choices • Buyers want short, visual content • Buyers want self-service tools and information • Demand gen marketers are struggling with content efficacy
  • 58. Interactive content is effective at driving demand in the modern buyer’s journey.
  • 59. Comparing interactive to passive content, interactive 
 content is... Twice as effective at generating conversions And more effective at educating the buyer, differentiating from competitors, and being shared socially too. ~ Demand Metric
  • 60. Our audience engagement has increased since my organization started using interactive content tactics Engagement 66 AGREE%
  • 61. Non gated interactive content
 can provide a “sample” of
 the brand, resulting in a higher degree of lead nurturing Lead
 Nurturing 75 AGREE%
  • 62. Combining traditional content marketing tactics with interactive content enhances retention of my organization’s message Education 79 AGREE%
  • 63. Quite simply, it’a not a question
 of whether companies should use
 interactive content but rather
 how soon they should start. “ ”~ Content Marketing Institute