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#SPS17
An	Audience-First	Approach	Today	for	
Revenue	Tomorrow:	Let	Data	Guide	Your	
Planning	Strategy
SPONSORED BY:
#SPS17
Follow	This	Webinar	On	Twitter
#SPS17Demand	Gen	Report:	@DG_Report
Klaudia Tirico:	@klaudiatirico
Ingram	Micro:	@IngramMicroInc
Kyle	Nakayama:	@knakayama
Synthio:	@Synthio_
Jamie	Walker:	@jamiemopa
#SPS17
• Tracking	strategies	&	solutions	in	lead	
generation	&	marketing	tech	since	2007
• Daily	news	and	analysis,	special	reports,	
original	research	and	live	events
• Newsletter	reaches	45,000	readers
• Additional	resources	at:	
demandgenreport.com/resources
@DG_Report
http://linkd.in/DG_Specialists
About	Demand	Gen	Report
#SPS17
Questions,	Tweets,	&	Resources
Submit	your	
questions	here
Download		today’s	
resources
Join	the	conversation
#SPS17
#SPS17
How	Are	We	Doing?
#SPS17
Panelists
MODERATOR:
Klaudia Tirico
Features	Editor
Demand	Gen	Report
Kyle	Nakayama
Programs	Operation
Manager,	Global	BI
Ingram	Micro,	Inc.
@knakayama
Jamie	Walker
Director	of
Marketing
Synthio
@jamiemopa
#SPS17
An	Audience-First	Approach	Today	for	
Revenue	Tomorrow:	Let	Data	Guide	
Your	Planning	Strategy
SPONSORED BY:
01 CLEAN YOUR DATA
02 BUILD BUYER PERSONAS
04 IDENTIFY BUYER NEEDS & PAIN POINTS
03 LEVERAGING YOUR AUDIENCE FOR BETTER CONTENT
But How?
05 HARNESS THE POWER OF YOUR AUDIENCE
THROUGH THE FUNNEL
The Average CMO
Moves Jobs Every
42 Months
01THE AUDIENCE-FIRST
APPROACH
Clean Your Data
STEP
01A people-first approach starts
with the quality of your data
§ Stop emailing to dead emails
§ Build segments from clean and
accurate data
THE ONLY
THING YOU
HAVE TO
LOSE IS 500
BOUNCE
BACKS.
1. Cleansing and Appending
§ Recover outdated
contacts
§ Enrich current data for
segmenting
§ Net-new contacts from
persona building
02THE AUDIENCE-FIRST APPROACH
Build Buyer Personas
STEP
02UTILIZING BUYER PERSONAS
§ Building buyer personas must
be an integral part of your
marketing strategy
§ Coordinate personas to buying
groups (demand units)
§ Let data + personas drive your
audience
2. Utilizing Buying Personas
TURN YOUR
PERSONAS
INTO
PEOPLE
03THE
AUDIENCE-FIRST
APPROACH
Leverage Your Audience
for Better Content
STEP
LEVERAGE YOUR AUDIENCE FOR BETTER CONTENT
ENRICH
Personalized, effective messaging requires accurate,
complete data
SEGMENT
With the right data points and complete information at your
disposal, now it’s time to segment your audience
PERSONALIZE
Build content drips tailored to your audience segments
03
3. Leverage Your Audience For Better Content
Name
Company
Title
Phone Number
Email
Marketo
Allscripts
Harvard
ENRICH SEGMENT
Atlanta
MEET JACK
04 THE AUDIENCE-FIRST APPROACH
Identify Buyer Needs & Pain Points
STEP
04BUYER INTENT IDENTIFY PAIN POINTS
§ What signals are your buyers giving?
§ Foster sales & marketing alignment
§ Collaborate with sales to understand
buyers
§ Identify commonalities amongst closed-
won accounts to better understand how
your organization resonates with buyers
§ Learn from engagement and metrics
05THE AUDIENCE-FIRST APPROACH
Harness the Power of Your Audience Throughout the Entire Funnel
STEP
05 HARNESS THE POWER OF YOUR
AUDIENCE THROUGHOUT THE FUNNEL
§ Focus on full-funnel marketing
§ Build out content drips for your audiences based on personas and data
§ Gain perspectives on the type and pattern of human and non-human interactions
that buyers use to engage in each stage of the buyer’s journey
§ Break down content that is applicable to your buyers, marketers, sales-blogs vs
eBooks, social, inbound
§ Data at the top of the funnel
Target net-new partners purchasing adjacent solutions
but not yours (or your competition)
CASE STUDY
The Power of Dynamic Content
Materials Required
+ Target products
+ Reseller exclusions (optional)
+ Vendor promotions (optional)
Timeline
+ Runs the last 5 weeks of the
quarter (weeks 9-13)
Deliverables
+ Weekly dynamic emails
+ Weekly automated
reporting
• 354 net new resellers purchased adjacent products
amounting to $685,196 in incremental revenue
• ROI: 33-to-1*
*(Incremental	COGS	MINUS	Set-up	Fee)	DIVIDED	BY	(Set-up	Fee)
($685,196	– 20,000)	/	(20,000)	=	33.26
$0.00
$20,000.00
$40,000.00
$60,000.00
$80,000.00
$100,000.00
$120,000.00
$140,000.00
$160,000.00
Ingram Micro Case Study: Microsoft
#SPS17
Q&A	/	Panelists
MODERATOR:
Klaudia Tirico
Features	Editor
Demand	Gen	Report
Kyle	Nakayama
Programs	Operation
Manager,	Global	BI
Ingram	Micro,	Inc.
@knakayama
Jamie	Walker
Director	of
Marketing
Synthio
@jamiemopa
#SPS17
How	Are	We	Doing?
#SPS17
Thank	You	For	Attending
Register	for	more	sessions	now	thru	November	3rd!
Please	join	us	for	our	next	session	Today	at	2:00	PM	(ET)	/	11:00	AM	(PT)
http://webinars.demandgenreport.com/strategy-and-planning-series/2017/

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