The document describes IntelePeer's Atmosphere Communications Platform (CPaaS 2.0), which allows enterprises to easily design and deploy omni-channel customer interactions. Key features include SmartFlows to build custom communication workflows, Engage for campaign management, and Insights for customer data analytics. It is aimed at use cases like customer service, sales and marketing, and provides resources for getting started with SmartFlows.

1. www.IntelePeer.comPropri etary an d con fi den ti al . © I n tel ePeer Cl ou d Commu n i cati on s, LLC. Al l ri gh ts reserved. www.IntelePeer.comPropri etary an d con fi den ti al . © I n tel ePeer Cl ou d Commu n i cati on s, LLC. Al l ri gh ts reserved.
TadHack - IntelePeer
Cora Brito – Implementation Engineer
Nelson Medina – Solutions Engineer

2. www.IntelePeer.comPropri etary an d con fi den ti al . © I n tel ePeer Cl ou d Commu n i cati on s, LLC. Al l ri gh ts reserved. www.IntelePeer.comPropri etary an d con fi den ti al . © I n tel ePeer Cl ou d Commu n i cati on s, LLC. Al l ri gh ts reserved.
Fast, easy, and affordable
Unlimited applications across enterprise
Low code / no code capable
Advanced analytics and dashboards
Click to configure AI and machine learning
Text to speech and translations
Portal based, self-serve deployment, and management
No CPE required, browser to cloud
CPaaS 2.0
Redefining gold standard for CX

3. www.IntelePeer.comPropri etary an d con fi den ti al . © I n tel ePeer Cl ou d Commu n i cati on s, LLC. Al l ri gh ts reserved. www.IntelePeer.comPropri etary an d con fi den ti al . © I n tel ePeer Cl ou d Commu n i cati on s, LLC. Al l ri gh ts reserved.
Atmosphere® Communications Platform CPaaS 2.0
Now the enterprise can quickly, easily and affordably design and deploy
unforgettable omni-channel customer interactions
SmartFlows
Build custom, integrated omni-
channel communication
workflows
Engage
Easily create and manage
omni-channel campaigns with
pre-built templates
Insights
Make better business
decisions with enriched
customer interaction data
Voice/SMS
Voice & SMS are a great
starting point to build out
practical bundles

4. www.IntelePeer.comPropri etary an d con fi den ti al . © I n tel ePeer Cl ou d Commu n i cati on s, LLC. Al l ri gh ts reserved. www.IntelePeer.comPropri etary an d con fi den ti al . © I n tel ePeer Cl ou d Commu n i cati on s, LLC. Al l ri gh ts reserved.
Atmosphere® SmartFlows

5. www.IntelePeer.comPropri etary an d con fi den ti al . © I n tel ePeer Cl ou d Commu n i cati on s, LLC. Al l ri gh ts reserved. www.IntelePeer.comPropri etary an d con fi den ti al . © I n tel ePeer Cl ou d Commu n i cati on s, LLC. Al l ri gh ts reserved.
Target Audiences & Use Cases
5
Finance Customer ServiceSales & Marketing
Perfect for companies that want to control their customer communications experience and
implement a omni-channel communications strategy
Promotions
E-commerce
Loyalty programs Bill payment & collections
Prescription refills
Alerts & notifications
Customer communications
Alerts & notifications

6. www.IntelePeer.comPropri etary an d con fi den ti al . © I n tel ePeer Cl ou d Commu n i cati on s, LLC. Al l ri gh ts reserved. www.IntelePeer.comPropri etary an d con fi den ti al . © I n tel ePeer Cl ou d Commu n i cati on s, LLC. Al l ri gh ts reserved.
Join us at Slack for any questions at this link or by name:
IntelepeerTADHack.slack.com
https://join.slack.com/t/intelepeertadhack/shared_invite/zt-crq0w87n-8xxyZ5hmHdWKLh55XgFr~Q
OR
By Email:
nmedina@Intelepeer.com
cbrito@intelepeer.com
Contact us!

7. www.IntelePeer.comPropri etary an d con fi den ti al . © I n tel ePeer Cl ou d Commu n i cati on s, LLC. Al l ri gh ts reserved. www.IntelePeer.comPropri etary an d con fi den ti al . © I n tel ePeer Cl ou d Commu n i cati on s, LLC. Al l ri gh ts reserved.
Atmosphere® SmartFlows Quick Start Guide: https://www.intelepeer.com/docs/atmosphere-
smartflows-quick-start-guide/
Atmosphere® SmartFlows Glossary: https://www.intelepeer.com/docs/atmosphere-smartflows-
glossary/
Templates: https://www.intelepeer.com/docs-category/smartflows-templates/
Integration Guides: https://www.intelepeer.com/docs-category/smartflows-integration-guides/
• Amazon Alexa: https://www.intelepeer.com/docs/amazon-alexa-with-smartflows/
• IBM Watson Assistant: https://www.intelepeer.com/docs/configuration-guide-ibm-watson-
assistant-over-sms-and-voice/
SmartFlows + Sentiment Platform Video: https://youtu.be/vCf0sdA0GVY
Resources to get you started…