PMSquare provides consulting services and solutions across various industries, focusing on customer analytics, finance/performance management, talent/organization performance, and operations/supply chain performance. The document also summarizes an insurance sales performance dashboard solution from IBM that provides key performance indicators and reports to help insurance companies track sales, revenue, productivity and performance. It includes prebuilt components like dashboards, scorecards and alerts.
Presentación de Mauricio Bravo, Director de servicios profesionales de NCR para América Latina en el 16º Congreso de Tecnología para el Negocio Financiero.
This presentation covers the current scenario of RPA industry, its imapct on BFSI Industry. It further covers the challenges, the myths, opportunities,benefits and future trends.
Wealth management is facing significant disruption on two fronts – customer experience and digital transformation. To effectively succeed within these turbulent times, understanding client demographics and expectations is essential. Firms can leverage deep customer insights to grasp their clients’ changing ethos and develop solutions accordingly. Improved customer satisfaction often drives competitive advantage. As firms prioritize superior customer experience, they are adopting intelligent solutions such as analysis of consumer sentiments to deliver hyper-personalized services. Firms are also leveraging artificial intelligence (AI) and machine learning (ML) techniques to improve client-advisor relationships. To innovate, especially within legacy infrastructures, organizations must embrace open APIs to scale technology capability with support from WealthTech newcomers and third-party vendors that offer generic and customizable API-based platforms. Regulations such as the EU’s General Data Protection Regulation (GDPR) and know your customer (KYC) mandates are pushing firms to ramp up cybersecurity and automate cumbersome client onboarding processes, in a data-driven compliance scenario.
AI powered Decision Making in Banks - How Banks today are using Advanced analytics in credit Decisioning, enhancing customer life time value, lower operating costs and stronger customer acquisition
Digital Banking Strategy Roadmap - 3.24.15Calvin Turner
The Digital delivery of banking products and services is already a reality.
Like it or not, your customers will compare their digital banking experience to shopping on Amazon, iTunes, eBay, Southwest Air, etc., and to their digital experiences with large banks that already have robust digital banking offerings.
Traditional banks can’t just push out mobile apps and capabilities to customers and call it a digital banking strategy. Customers expect a seamless integration of the entire online banking experience from initiation to fulfillment. If they are forced to drop off somewhere along the digital experience to print documents, call a representative, and/or visit a branch, you have lost the customer.
Presentación de Mauricio Bravo, Director de servicios profesionales de NCR para América Latina en el 16º Congreso de Tecnología para el Negocio Financiero.
This presentation covers the current scenario of RPA industry, its imapct on BFSI Industry. It further covers the challenges, the myths, opportunities,benefits and future trends.
Wealth management is facing significant disruption on two fronts – customer experience and digital transformation. To effectively succeed within these turbulent times, understanding client demographics and expectations is essential. Firms can leverage deep customer insights to grasp their clients’ changing ethos and develop solutions accordingly. Improved customer satisfaction often drives competitive advantage. As firms prioritize superior customer experience, they are adopting intelligent solutions such as analysis of consumer sentiments to deliver hyper-personalized services. Firms are also leveraging artificial intelligence (AI) and machine learning (ML) techniques to improve client-advisor relationships. To innovate, especially within legacy infrastructures, organizations must embrace open APIs to scale technology capability with support from WealthTech newcomers and third-party vendors that offer generic and customizable API-based platforms. Regulations such as the EU’s General Data Protection Regulation (GDPR) and know your customer (KYC) mandates are pushing firms to ramp up cybersecurity and automate cumbersome client onboarding processes, in a data-driven compliance scenario.
AI powered Decision Making in Banks - How Banks today are using Advanced analytics in credit Decisioning, enhancing customer life time value, lower operating costs and stronger customer acquisition
Digital Banking Strategy Roadmap - 3.24.15Calvin Turner
The Digital delivery of banking products and services is already a reality.
Like it or not, your customers will compare their digital banking experience to shopping on Amazon, iTunes, eBay, Southwest Air, etc., and to their digital experiences with large banks that already have robust digital banking offerings.
Traditional banks can’t just push out mobile apps and capabilities to customers and call it a digital banking strategy. Customers expect a seamless integration of the entire online banking experience from initiation to fulfillment. If they are forced to drop off somewhere along the digital experience to print documents, call a representative, and/or visit a branch, you have lost the customer.
Marcia Tal’s latest video presentation – Omnichannel Banking: Embedding Banking in Consumers’ Daily Lives – explains why and how the future of retail banking lies in the Omnichannel customer experience.
apidays LIVE Singapore - Open Banking: A foundation for the new world by Bhar...apidays
apidays LIVE Singapore - Connected Commerce
Open Banking: A foundation for the new world
Bharat Bhushan, CTO - Banking and Financial Markets, EMEA, Technical Leadership Team, IBM Academy of Technology
This is an in depth article on design issues in Payments Hubs/Engines. It introduces the concept of a 'spectrum' of various styles of Payment Hubs varying from a 'light' integration centric to a 'heavy' business centric process engine.
Artificial Intelligence: a driver of innovation in the Banking Sector - The Italian case
Marco Rotoloni (Head of the research team on banking operations, ABI Lab)
AI in Marketing: Guest lecture at Bournemouth university Zoodikers
AI is making a huge impact on marketing. This guest lecture was delivered to Second Year students in Digital Marketing at Bournemouth University in March 2018. It covers tech drivers; the impact on our personal and business lives; how to prepare; which tools to use and much more.
ServiceNow Customer Service Management Jade Global
ServiceNow® Customer Service Management (CSM) goes beyond traditional customer service solutions to serve your customers—consumers or businesses—faster and more effectively.
Digital transformation of the banking industry Frank Schwab
From traditional to digital banking
Significantly changing basic conditions
New customer expectations and journeys
New digital products: crowd, P2P & crypto
New game changing technologies, processes and concepts: Cloud, API, blockchain, AI, platform, eco-systems, 100% STP
New types of leadership
Blockchain is constantly revolutionizing various industries, and supply chain is one of the major ones. Many companies are already using blockchain in supply chain to reap the benefits of blockchain technology. But why is it necessary to use blockchain for supply chain management?
At the moment, the supply chain industries deal with a lot of issues. Among them, rapid changes in the market, issues with compliance and quality, lack of transparency, increasing corruption, high costs, etc., are prominent problems. This is where blockchain steps in.
Using blockchain in supply chain management comes with its fair share of benefits - peer-to-peer transaction settlement, audit transparency, tracking products, and consumer feedbacks, accurate costing info, better shipping data, etc. In fact, there are already many blockchain supply chain projects live at the moment working perfectly.
We at 101 Blockchains are driven to help you educate on blockchain technology with high-quality courses and certifications. Therefore, we offer specific courses geared to supply chain management as well. At present, we have two prominent courses that can help you understand the concepts better - Enterprise Blockchains and Supply Chain Management Course and Enterprise Blockchains and Trade Finance Course.
Learn more about these courses from here ->
https://academy.101blockchains.com/courses/blockchain-and-scm
https://academy.101blockchains.com/courses/enterprise-blockchains-and-trade-finance
Other than these, we have certification courses to help you become a skilled professional in no time. Learn more about these courses from here ->
Certified Enterprise Blockchain Professional (CEBP) course https://academy.101blockchains.com/courses/blockchain-expert-certification
Certified Enterprise Blockchain Architect (CEBA) course
https://academy.101blockchains.com/courses/certified-enterprise-blockchain-architect
Certified Blockchain Security Architect (CBSE) course
https://academy.101blockchains.com/courses/certified-blockchain-security-expert
Paul Leamon presents common back office challenges, and defines what a world-class back office looks like, and how to build one. Additionally, explains the business impacts of becoming a world-class back office.
A Complete Model of the Payment Service BusinessFrank Steeneken
This slide deck provides a complete picture of the underlying skeletal structure that holds every payment service business together while achieving its goals.
The model introduces a comprehensive framework for managing the complexity of the payment service business structure, and a reusable blueprint for visualizing how a payment service business enterprise actually does business. The model’s clearly-defined core-processes and their functions provide a powerful baseline for improving business performance.
By viewing the payment service business as a single system, fully independent of its implementation, the nature of its underlying core processes becomes clear. Then by managing and improving them as parts of a single system, substantial improvements can be made on critical success factors.
We are all consumers of financial services more or less. We have bank accounts, possibly life insurance, some of us have credit cards, some of us have fixed deposits, some of us may be doing share trading and investment, some of us are borrowers of loans. These are all financial services. Financial Technology or FinTech is a way of delivering or improving the delivery of financial services using technology and innovation.
The use of smartphones and internet to improve the services in banking, investing, lending and borrowing etc are examples of technologies aiming to make financial services more accessible to the people. The use of Artificial intelligence, Machine learning, Blockchain, Cryptocurrency etc are redefining the way we are used to receiving financial services. FinTech is an emerging industry. Startups, established financial institutions as well as technology companies are disrupting this space to replace or enhance the usage of currently existing financial services.
In this video we will restrict ourselves to the usage of AI in FinTech.
We will learn about different areas where FinTech is already serving a great deal.
We will learn about the areas where we look forward to seeing more disruptions and innovations to make financial services more secure and accessible to the general public.
This analysis provides an overview of the top trends in the retail banking sector driven by the competition, digital transformation, and innovation led by retail banks exploring novel ways to create and retain value in evolving landscape.
COVID-19 caught banks off guard and shook legacy mindsets to the core. With 20/20 (2020) hindsight, firms are more aware, digitally resilient, and financially stable as they head into 2022. The trials of the past 18 months forced firms to shore up existing business and consider new models and revenue streams.
Customer-centricity remains at the top of most FS agendas and is a 2022 focal point. Banks will focus on achieving operational excellence as diligently as delivering superior CX. In 2022 and beyond, it will be paramount for FIs to explore and invest in new technologies to remain relevant and resilient.
Banking 4.X will arrive in full force in 2022 with platform-supported firms monetizing diverse ecosystem capabilities and aggressively harvesting data to create experiential customer journeys through intelligent and personalized engagements. The new era will compel future-focused banks to finally abandon legacy infrastructure and collaborate with third-party specialists to solidify their best-fit, long-term roles. Increasingly, open platforms will make banks invisible as banking becomes embedded into customer lifestyles. At the same time, banks will shed asset-heavy models and shift to the cloud for greater agility, speed to market, and faster innovation. The shift will act as a precursor to adopting new technologies on the horizon – 5G and Decentralized Finance.
The recent past was filled will extraordinary lessons for financial institutions. Now is the time to act on those learnings and move forward profitably.
The Journey to Digital Transformation with Touch BankBackbase
The presentation of Andrei Kozliar, CEO of Touch Bank. In this webinar, Jouk Pleiter, CEO of Backbase, talks to two of the most innovative banks in Europe – Touch Bank and CheBanca!
Digital transformation is about fundamentally changing how banks attract, interact with and satisfy consumers, and it affects all levels of your organisation. Antonio and Andrei will share real-life examples of digital transformation in our new webinar, which will look at:
what was needed to start their digital transformation journeys
the key elements for success.
Antonio Fratta Pasini is Head of CRM and Omni-channel for CheBanca!, the retail bank of Mediobanca Group, the third largest financial services group in Italy. CheBanca! has always been at the forefront of innovation, from flagship futuristic branches to award-winning banking apps such as WOW!
Andrei Kozliar is CEO of Touch Bank, a neobank created by OTP Bank. Founded in 1949, OTP Bank is one of the largest independent financial service providers in Central and Eastern Europe, serving nine countries. Recognizing that today’s digital-savvy customers and emerging digital natives are going to be the fastest growing customer segment, OTP Bank decided to launch a new, digital- and mobile-only bank under the label Touch Bank.
Marcia Tal’s latest video presentation – Omnichannel Banking: Embedding Banking in Consumers’ Daily Lives – explains why and how the future of retail banking lies in the Omnichannel customer experience.
apidays LIVE Singapore - Open Banking: A foundation for the new world by Bhar...apidays
apidays LIVE Singapore - Connected Commerce
Open Banking: A foundation for the new world
Bharat Bhushan, CTO - Banking and Financial Markets, EMEA, Technical Leadership Team, IBM Academy of Technology
This is an in depth article on design issues in Payments Hubs/Engines. It introduces the concept of a 'spectrum' of various styles of Payment Hubs varying from a 'light' integration centric to a 'heavy' business centric process engine.
Artificial Intelligence: a driver of innovation in the Banking Sector - The Italian case
Marco Rotoloni (Head of the research team on banking operations, ABI Lab)
AI in Marketing: Guest lecture at Bournemouth university Zoodikers
AI is making a huge impact on marketing. This guest lecture was delivered to Second Year students in Digital Marketing at Bournemouth University in March 2018. It covers tech drivers; the impact on our personal and business lives; how to prepare; which tools to use and much more.
ServiceNow Customer Service Management Jade Global
ServiceNow® Customer Service Management (CSM) goes beyond traditional customer service solutions to serve your customers—consumers or businesses—faster and more effectively.
Digital transformation of the banking industry Frank Schwab
From traditional to digital banking
Significantly changing basic conditions
New customer expectations and journeys
New digital products: crowd, P2P & crypto
New game changing technologies, processes and concepts: Cloud, API, blockchain, AI, platform, eco-systems, 100% STP
New types of leadership
Blockchain is constantly revolutionizing various industries, and supply chain is one of the major ones. Many companies are already using blockchain in supply chain to reap the benefits of blockchain technology. But why is it necessary to use blockchain for supply chain management?
At the moment, the supply chain industries deal with a lot of issues. Among them, rapid changes in the market, issues with compliance and quality, lack of transparency, increasing corruption, high costs, etc., are prominent problems. This is where blockchain steps in.
Using blockchain in supply chain management comes with its fair share of benefits - peer-to-peer transaction settlement, audit transparency, tracking products, and consumer feedbacks, accurate costing info, better shipping data, etc. In fact, there are already many blockchain supply chain projects live at the moment working perfectly.
We at 101 Blockchains are driven to help you educate on blockchain technology with high-quality courses and certifications. Therefore, we offer specific courses geared to supply chain management as well. At present, we have two prominent courses that can help you understand the concepts better - Enterprise Blockchains and Supply Chain Management Course and Enterprise Blockchains and Trade Finance Course.
Learn more about these courses from here ->
https://academy.101blockchains.com/courses/blockchain-and-scm
https://academy.101blockchains.com/courses/enterprise-blockchains-and-trade-finance
Other than these, we have certification courses to help you become a skilled professional in no time. Learn more about these courses from here ->
Certified Enterprise Blockchain Professional (CEBP) course https://academy.101blockchains.com/courses/blockchain-expert-certification
Certified Enterprise Blockchain Architect (CEBA) course
https://academy.101blockchains.com/courses/certified-enterprise-blockchain-architect
Certified Blockchain Security Architect (CBSE) course
https://academy.101blockchains.com/courses/certified-blockchain-security-expert
Paul Leamon presents common back office challenges, and defines what a world-class back office looks like, and how to build one. Additionally, explains the business impacts of becoming a world-class back office.
A Complete Model of the Payment Service BusinessFrank Steeneken
This slide deck provides a complete picture of the underlying skeletal structure that holds every payment service business together while achieving its goals.
The model introduces a comprehensive framework for managing the complexity of the payment service business structure, and a reusable blueprint for visualizing how a payment service business enterprise actually does business. The model’s clearly-defined core-processes and their functions provide a powerful baseline for improving business performance.
By viewing the payment service business as a single system, fully independent of its implementation, the nature of its underlying core processes becomes clear. Then by managing and improving them as parts of a single system, substantial improvements can be made on critical success factors.
We are all consumers of financial services more or less. We have bank accounts, possibly life insurance, some of us have credit cards, some of us have fixed deposits, some of us may be doing share trading and investment, some of us are borrowers of loans. These are all financial services. Financial Technology or FinTech is a way of delivering or improving the delivery of financial services using technology and innovation.
The use of smartphones and internet to improve the services in banking, investing, lending and borrowing etc are examples of technologies aiming to make financial services more accessible to the people. The use of Artificial intelligence, Machine learning, Blockchain, Cryptocurrency etc are redefining the way we are used to receiving financial services. FinTech is an emerging industry. Startups, established financial institutions as well as technology companies are disrupting this space to replace or enhance the usage of currently existing financial services.
In this video we will restrict ourselves to the usage of AI in FinTech.
We will learn about different areas where FinTech is already serving a great deal.
We will learn about the areas where we look forward to seeing more disruptions and innovations to make financial services more secure and accessible to the general public.
This analysis provides an overview of the top trends in the retail banking sector driven by the competition, digital transformation, and innovation led by retail banks exploring novel ways to create and retain value in evolving landscape.
COVID-19 caught banks off guard and shook legacy mindsets to the core. With 20/20 (2020) hindsight, firms are more aware, digitally resilient, and financially stable as they head into 2022. The trials of the past 18 months forced firms to shore up existing business and consider new models and revenue streams.
Customer-centricity remains at the top of most FS agendas and is a 2022 focal point. Banks will focus on achieving operational excellence as diligently as delivering superior CX. In 2022 and beyond, it will be paramount for FIs to explore and invest in new technologies to remain relevant and resilient.
Banking 4.X will arrive in full force in 2022 with platform-supported firms monetizing diverse ecosystem capabilities and aggressively harvesting data to create experiential customer journeys through intelligent and personalized engagements. The new era will compel future-focused banks to finally abandon legacy infrastructure and collaborate with third-party specialists to solidify their best-fit, long-term roles. Increasingly, open platforms will make banks invisible as banking becomes embedded into customer lifestyles. At the same time, banks will shed asset-heavy models and shift to the cloud for greater agility, speed to market, and faster innovation. The shift will act as a precursor to adopting new technologies on the horizon – 5G and Decentralized Finance.
The recent past was filled will extraordinary lessons for financial institutions. Now is the time to act on those learnings and move forward profitably.
The Journey to Digital Transformation with Touch BankBackbase
The presentation of Andrei Kozliar, CEO of Touch Bank. In this webinar, Jouk Pleiter, CEO of Backbase, talks to two of the most innovative banks in Europe – Touch Bank and CheBanca!
Digital transformation is about fundamentally changing how banks attract, interact with and satisfy consumers, and it affects all levels of your organisation. Antonio and Andrei will share real-life examples of digital transformation in our new webinar, which will look at:
what was needed to start their digital transformation journeys
the key elements for success.
Antonio Fratta Pasini is Head of CRM and Omni-channel for CheBanca!, the retail bank of Mediobanca Group, the third largest financial services group in Italy. CheBanca! has always been at the forefront of innovation, from flagship futuristic branches to award-winning banking apps such as WOW!
Andrei Kozliar is CEO of Touch Bank, a neobank created by OTP Bank. Founded in 1949, OTP Bank is one of the largest independent financial service providers in Central and Eastern Europe, serving nine countries. Recognizing that today’s digital-savvy customers and emerging digital natives are going to be the fastest growing customer segment, OTP Bank decided to launch a new, digital- and mobile-only bank under the label Touch Bank.
Insurance - Open Source Analytics Dashboards for Real Time Business OverviewEuro IT Group
Check this Slide Deck to understand how open source analytics dashboards can support better strategic decisions. Such dashboards can be available in a matter of hours if data is available within your systems. If not, we can make it available.
“In today’s digital world, businesses that want to master the flow of information have to address three key challenges: the explosive growth in data volumes, the need to analyse those growing volumes in real-time, and the need to deliver the resulting insights to users...” ‘Insights Everywhere’ Intel White Paper
In this file, you can ref interview thank you letter materials for insurance sales agent position such as insurance sales agent interview thank you letter samples, interview thank you letter tips, insurance sales agent interview questions, insurance sales agent resumes, insurance sales agent cover letter …
The PM2Plan solution is an integrated business planning solution that leverages expertise, industry knowledge and built in features from PMsquare's implementations with clients in the mid-market, health care, manufacturing, industrial and consumer goods sectors.
Detailed solution description:
PM2Plan is a fully integrated performance management solution for companies including financial, sales and operational capabilities such as Sales planning, Opex planning, Capex planning, Headcount planning, sales dashboards and financial analytics. PM2Plan provides a re-usable solution for a single deployment in country or for multi-region, multi-country deployments. The PM2Plan solution leverages the methodology and experience with customers that deployed asiapac rollouts including Boehringer, Sanofi, Bluescope and many more.
Dashboard / Digest / Compliance reporting of key performance, quality and oth...p6academy
Referenced: www.p6academy.com
Source: http://coll15.mapyourshow.com
Georgia Transmission Corporation manages hundreds of active projects and we use data from Primavera and other systems to report key values that determine whether action needs to be taken. While the Project Reporting group wears many hats, two that keep our team reliable and credible with our clients and teammates are compliance reporting and customer service. Compliance internally may mean gatekeeper or enabler. Externally we have tolerances to monitor. GTC Project Reporting uses Primavera’s fields, codes and udfs in Daily Digest reporting for our schedulers and also for our co-op. We have other check and balance reports that are run to ensure payroll, customer invoicing and external alliance contract tolerances are met.
The TAUS Quality Dashboard is an industry-shared platform in which translation evaluation and productivity data is visualized in a flexible reporting environment. Users can create customized reports or filter data to be reflected in the charts. Both internal and external benchmarking is supported, offering the possibility to monitor one’s own development and to compare results to industry highs, lows and averages.
Kelly Riddle of Kelmar Global shares tips for conducting insurance investigations.
To watch the webinar recording, visit: http://i-sight.com/webinar-investigating-insurance-fraud/
Star Health Insurance - It is India's stand-alone Health Insurance Company in India and Star Health Insurance deals in Health, Personal Accident, Mediclaim and Travel Insurance.
operational excellence ...an excersice of leadership, deals with the implementation of an op ex project, including the tactical part but also taking care of people througout the change process
Mindtree helps global enterprises gain competitive edge by leveraging the right mix of technology, people and processes to achieve strategic objectives. Our team of domain experts ensures that IT initiatives are tied to business imperatives through quantifiable metrics.
This presentation gives an overview of LatentView's capabilities and engagement model.
Follow us: linkd.in/2LatentView | Check out our Short Film! on.fb.me/SerialAnalyst
Insurance Sales Performance Dashboard Powered By Pm Square
1. PMSquare Provides Consulting Services & solutions with
detailed practical experience across all industries
C o n s u lt in g S e r v ic e s Focus Areas:
• C u s t o m e r A n a ly t ic s & R e p o r t in g :
Helping businesses stay focused on their customers
with innovative and effective approaches to Telco & Financial Healthcare Consumer Automotive
marketing, sales and customer service. High Tech Services Products
• F in a n c e & P e r f o r m a n c e
M a n a g e m e n t : Exploring the relationship
between finance mastery and achieving high
performance, and delivers experience and assets that
can help businesses and governments master their Financial Performance Management
finances with comprehensive approaches backed by -Budgeting, Forecasting & Planning
proven assets. -Risk Management
• Ta l e n t & O r g a n i z a t i o n
Business Intelligence
P e r f o r m a n c e : Guiding companies toward
strategic ways of elevating an organization’s -Analytics, Reporting, Scorecards & Dashboards
performance with services in change management, -ETL & Data-warehousing
human capital and organization effectiveness, -Predictive Analytics
• O p e r a t io n s & S u p p ly C h a in Productivity Improvement Solutions
P e r f o r m a n c e : Improving visibility of
operational performance, turning insights into action
-Improve administration & mainteance
that drive performance.
3. Business Analytics for any organisation:
Common Decision-Making Model Open, Enterprise Platform Source System
Seamless Business Intelligence Analytics Drill Through Packaged Reporting & Analysis
Financial Analytics Sales Analytics Risk Analytics
Ledger Pipeline Performance Operational
Payables Sales force Performance Strategic
Receivables Sales Segmentation Enterprise Risk
Cash Management Customer Relations Scorecards
Customer/Vendor Risk Pricing and Program Analytics GRC
Workforce Analytics Marketing Analytics Procurement Analytics
Talent Development Customer Segmentation Spend Analysis
Talent Management Product & Pricing Analysis Vendor Analysis
Talent Retention Promotions Analysis Contract Management
Workforce Strength Brand Analytics Operational Efficiency
Compensation
3
4. INSURANCE SALES PERFORMANCE
The IBM Insurance Sales Performance Dashboard solution provides a prebuilt
framework for Analysis and Monitoring of KPIs
What is the Insurance Sales Performance Dashboard Solution?
The Insurance Sales Performance Dashboard solution provides an Insurance company Chief
Marketing Offices , Chief Sales Officers, Senior Sales Executives and Sales Managers a pre built
role based reporting framework for visually presenting and reporting the Key Performance
Indicators across the Sales & Marketing area to enable them to track the sales, revenue,
productivity and performance.
What does the solution do?
Health of the whole organization can be
viewed by CXO at one go MODELS, TECHNOLOGY, BEST PRACTICES
Balance Scorecard approach provides
uniform focus to different functional areas A single integrated enterprise-wide
view of Cross-LOB metrics catering
Role based KPIs according to hierarchy to the requirements of multiple
and functional areas Insurance Sales levels of Management.
Performance Dashboard
Provide alerts on thresholds
Role based access control
Sales and Customer Information
Ability to handle ad-hoc queries to Claims
Marketing
Finance
Services Technology
Others
generate customized reports in addition to
standard reports
Data & Content, Federation, Advanced Analysis
4
5. Performance Management Functionality
Reporting
Provides full breadth of report types
Delivers consistent information across all types of report output
Can be personalized and targeted
Analysis
Provides guided exploration across multiple dimensions of information
Provides capabilities to do further analysis
Gets to the “why” behind trends to reveal symptoms and causes
Moves from summary level to detail levels of information effortlessly
Dashboards
Provides at-a-glance, high impact views of complex information
Helps quick focus on issues that need attention and action
Are highly visual and intuitive with an option of tabular view
Combines information across disparate sources
Multiple views of KPI for analysis
Scorecards
Provides instant measurement relative to targets and benchmarks
Aligns decisions and tactics with strategic initiatives
Ensures ownership and accountability
6. Insurance Sales Performance Dashboard :
Solution Overview
Business Benefits
Provides Sales Officers the power of informed decision making
Robust underlying model (IIW) helps in adding new KPIs with minimal effort
Complete control over sales and revenue with balanced scorecards, alerts and analysis views
Built-in sales force performance and productivity analysis
Impact analysis and follow up actions
Prebuilt Solution Components
66 Key Performance Indicators and 150 Standard Reports spreading across Sales & Marketing
IIW based Datamart
Cognos Metadata Model (FM Package)
Role based Dashboards
Balanced Scorecards
Rules based alerts
Ad-hoc queries to generate customized reports in addition to standard reports
7. Technology
Application firewall,
Authentication, Authorization,
Cryptographic Services
COGNOS COMMUNICATION
WEB Reports published
COGNOS SECURITY
in web
Composite Chart Analysis List Dashboard
COGNOS
Second level Analysis Metric Project
Meta data model
APPLICATION
First level Framework Manager Package
Meta data model
All meta data except Metric related
metric related meta data SOAP API
(WSDL)
Star schema
IIW data mart Data Mart
Data Mart Content Store Metric Store DB2
DATA
Cognos Managed Repositories
Operations Data ODS
Store
Policy Financials Claims Others
Source Systems
8. Summary
Fast Less More confidence
Decision probability about the
Making of error decisions
11. VP Sales Dashboard
Analysis Cubes for slicing Key
and dicing data, do what-if Performance
analysis and a lot more ad- indicators
hoc analysis shown with
status,
Targets,
Actual,
Alerts – with option Variance,
to analyze and Rate of
identify root causes change over
previous
Link to reports
month
Key sales figures with the
capability to analyze the
details
So how do we do that …. Remember, we ’ re business-centric not data centric. Our application ’ s model then is based on several critical pillars that support business centricity. This includes: A common decision-making model that allows organizations to extend analysis either within a specific domain, or among different domains. Seamless business intelligence via Cognos 8 ’ s open enterprise platform Drill down and through analysis Access to multiple data sources Packaged self-serve reporting and analysis that can be managed and generated by line of business This central nervous system for domain specific reporting and analysis allows you to review and modify reporting and analysis in the green areas – a full portfolio of horizontal packaged applications. The application model ’ s differentiation resides in your ability to configure, synchronize and extend analysis through a single touch point that provides a robust library of dimensions, metrics and calculations that can be modified simply and quickly … allowing you through existing packaged reports or through the creation of new ones to generate multiple permutations of analysis depending on the requirements of your stakeholders. The implications – Unlimited extension of the business model Connectors to traditional ERP systems, but also Multiple data sources from which to analyze performance