Evangelizing accessibility, usability and sustainability: some practical tools to use and celebrations to hold.
(September 2009, Stanford University, Open Web Camp)
This document discusses Bentley University's mobile strategy. It notes that 70% of college-bound students prefer browsing a school's mobile site rather than downloading an app. Bentley saw a 127% growth in mobile visits from 2011-2012, comprising 10% of total site traffic. The top mobile devices were the iPhone, iPad, and Android. Mobile visitors primarily used the site for utility and local/urgent needs like applications, financial aid, shuttle schedules, and events. Bentley launched a responsive mobile site in June 2012 and plans to expand features for prospects and current students over time.
This presentation will help you understand:
- The legal requirements behind Web Accessibility
- How do people with disabilities use the web and what assistive technologies they use
- How good usability makes up for better accessibility and improves site’ SEO
- Financial benefits of having an accessible website
Since discovering the joys of Moodle around 15 years ago, Chad has evaluated hundreds, probably thousands of Moodle sites, in a range of sectors, demographics and geographies - just a few sites were excellent, most were mediocre and some were plain terrible.
Based on his wealth of experience, Chad wants to share with you Moodle’s Secret Sauce: 5 key ingredients to help improve your Moodle site. And the result: better online learning, job performance and business outcomes.
Which ingredients are in the Secret Sauce recipe? Here's 5 key ingredients covered in this presentation.
1. Learner experience
2. Course design
3. Assessment
4. Reporting
5. Web responsiveness
iPads in the Classroom: Implementation Stepsjrothenberger
Learn how Alsace Learning Academy, an alt. ed. of BCIU (#14), successfully implemented an iPad program and changed classroom instruction. Your iPad implementation will require careful thought and preparation. Topics covered: pedagogical considerations, infrastructure, ed. apps. (purchase, distribution), device and acct. mgmt., PD, and policy management.
COVID-busters: 7 tools for remote learning with Moodlemylearningspace
This is a recording of the online presentation titled 'COVID-busters: 7 tools for remote learning with Moodle' by Chad Outten from My Learning Space at Moodle Moot Global 2020 #MootGlobal20.
Abstract ///
In 2020, our world was changed by the coronavirus pandemic code-named COVID-19. Situations and events have emerged which, until now, were only imaginable in a Hollywood script.
The impact of COVID is without precedent in our modern times. Nothing and nobody has been spared. Every country, economy, business, household and individual - has been affected in some way.
And then, there's education. University campuses and schools have closed their doors. Students are attending lectures and classes, virtually. And office workers have been told to work (and learn) remotely, from home.
Many believe COVID represents a challenge for education. This is true. However, I also see an opportunity for a paradigm shift which empowers us to re-think the way we learn.
This presentation offers 7 tools to facilitate remote learning with Moodle.
In a time of great crisis - we need to be courageous. As educators - we can be the brave heroes. We are essential workers - in the front line.
We all get the WHO or we wouldn’t be here, same with the WHY. This presentation looks at WHAT, WHERE and HOW.
Accessibility is often a lot closer than you realise. Organisations rely on and invest heavily in technology, one of the options being considered in the mix may open up a whole new pool of resourcing options.
This presentation explores how an organisation can quickly and easily include accessibility in their organisational planning. Government departments started with accessible websites, now this is flowing onto NGOs while government departments focus on the next levels of digital accessibility.
When you know the right questions to ask, it isn’t that hard and there are some quick wins organisations can and should be implementing right now. Areas covered in this presentation include:
Technology – it is probably already on the hardware you are using!
Accessible documents – what are they and how can you produce them?
Outsourcing digital – what do you put in your brief?
Websites – internet and intranet – we all know content is king – who owns accessibility
Alternative media – video, social, webinars
Organisational accessibility – it’s not a box to tick, it’s a way of doing business - how do you embed this into an organisation?
Appetiser Connecting You to a Smorgasbord of AppsSpectronics
This document provides an overview of apps for special education and accessibility. It discusses criteria for evaluating apps, including curriculum connection, authenticity, feedback, differentiation, user friendliness, student motivation, publishing, reporting, and connectivity. It then describes several apps that meet these criteria, including Clicker Sentences, Book Creator, Scene & Heard, PixnTell, and others. Finally, it lists sources for finding information on apps, such as social media, videos, blogs, and app recommendation sites.
This document discusses Bentley University's mobile strategy. It notes that 70% of college-bound students prefer browsing a school's mobile site rather than downloading an app. Bentley saw a 127% growth in mobile visits from 2011-2012, comprising 10% of total site traffic. The top mobile devices were the iPhone, iPad, and Android. Mobile visitors primarily used the site for utility and local/urgent needs like applications, financial aid, shuttle schedules, and events. Bentley launched a responsive mobile site in June 2012 and plans to expand features for prospects and current students over time.
This presentation will help you understand:
- The legal requirements behind Web Accessibility
- How do people with disabilities use the web and what assistive technologies they use
- How good usability makes up for better accessibility and improves site’ SEO
- Financial benefits of having an accessible website
Since discovering the joys of Moodle around 15 years ago, Chad has evaluated hundreds, probably thousands of Moodle sites, in a range of sectors, demographics and geographies - just a few sites were excellent, most were mediocre and some were plain terrible.
Based on his wealth of experience, Chad wants to share with you Moodle’s Secret Sauce: 5 key ingredients to help improve your Moodle site. And the result: better online learning, job performance and business outcomes.
Which ingredients are in the Secret Sauce recipe? Here's 5 key ingredients covered in this presentation.
1. Learner experience
2. Course design
3. Assessment
4. Reporting
5. Web responsiveness
iPads in the Classroom: Implementation Stepsjrothenberger
Learn how Alsace Learning Academy, an alt. ed. of BCIU (#14), successfully implemented an iPad program and changed classroom instruction. Your iPad implementation will require careful thought and preparation. Topics covered: pedagogical considerations, infrastructure, ed. apps. (purchase, distribution), device and acct. mgmt., PD, and policy management.
COVID-busters: 7 tools for remote learning with Moodlemylearningspace
This is a recording of the online presentation titled 'COVID-busters: 7 tools for remote learning with Moodle' by Chad Outten from My Learning Space at Moodle Moot Global 2020 #MootGlobal20.
Abstract ///
In 2020, our world was changed by the coronavirus pandemic code-named COVID-19. Situations and events have emerged which, until now, were only imaginable in a Hollywood script.
The impact of COVID is without precedent in our modern times. Nothing and nobody has been spared. Every country, economy, business, household and individual - has been affected in some way.
And then, there's education. University campuses and schools have closed their doors. Students are attending lectures and classes, virtually. And office workers have been told to work (and learn) remotely, from home.
Many believe COVID represents a challenge for education. This is true. However, I also see an opportunity for a paradigm shift which empowers us to re-think the way we learn.
This presentation offers 7 tools to facilitate remote learning with Moodle.
In a time of great crisis - we need to be courageous. As educators - we can be the brave heroes. We are essential workers - in the front line.
We all get the WHO or we wouldn’t be here, same with the WHY. This presentation looks at WHAT, WHERE and HOW.
Accessibility is often a lot closer than you realise. Organisations rely on and invest heavily in technology, one of the options being considered in the mix may open up a whole new pool of resourcing options.
This presentation explores how an organisation can quickly and easily include accessibility in their organisational planning. Government departments started with accessible websites, now this is flowing onto NGOs while government departments focus on the next levels of digital accessibility.
When you know the right questions to ask, it isn’t that hard and there are some quick wins organisations can and should be implementing right now. Areas covered in this presentation include:
Technology – it is probably already on the hardware you are using!
Accessible documents – what are they and how can you produce them?
Outsourcing digital – what do you put in your brief?
Websites – internet and intranet – we all know content is king – who owns accessibility
Alternative media – video, social, webinars
Organisational accessibility – it’s not a box to tick, it’s a way of doing business - how do you embed this into an organisation?
Appetiser Connecting You to a Smorgasbord of AppsSpectronics
This document provides an overview of apps for special education and accessibility. It discusses criteria for evaluating apps, including curriculum connection, authenticity, feedback, differentiation, user friendliness, student motivation, publishing, reporting, and connectivity. It then describes several apps that meet these criteria, including Clicker Sentences, Book Creator, Scene & Heard, PixnTell, and others. Finally, it lists sources for finding information on apps, such as social media, videos, blogs, and app recommendation sites.
The document outlines the plans and progress of a project launched by Bill Zunamon, Kurt Kaufmann, Kevin Hsiung, Josh Andres, and Arthur Li to develop the Speakamos website and smartphone application. The objectives are exponential user growth, developing new features and a recording service, and creating a revenue stream. So far, they have accomplished launching the website by March 3rd, beta testing, gaining Facebook likes, and interviewing translators. Next steps include social media marketing, working on the smartphone app, partnering with schools, and preparing for a business competition. Challenges include converting social media users and finding a programmer.
Implementing and Evaluating Web Application Accessibility3Play Media
While awareness of web accessibility is increasing, it can often be an overwhelming thing to implement.
In this webinar, Jared Smith, the Associate Director of WebAIM, will provide an overview of web accessibility. His expertise in the field will leave you with web accessibility tips and strategies that you can implement right away, as well as tools and resources for evaluating your site or web application's current accessibility.
Jared's presentation will cover:
The principles of web accessibility
Accessibility laws and standards
The challenges of making web content accessible
Tips for implementing an accessible website or application
Why you need to test your website for accessibility
Tools for evaluating your site's current accessibility
Creekside Middle School and Walnut Grove parents attended a Chromebook Parent Night on Tuesday, September 15. The presentation reviewed key points of the Chromebook Handbook, classroom application of the devices, and provided parents with an opportunity to ask questions.
What is eClass? What should I know about BYOD?Chris Rogers
Presentation for Harbins Elementary School in Dacula, GA about the GCPS eClass initiative and BYOD (Bring Your Own Device). Information about the overall program, student access, and device suggestions for parents.
The document provides tips for creating successful websites. It recommends being aware of keeping content up-to-date, relevant, organized, and professional. Websites should be created for and accessible on mobile devices. Visual elements like video and images should be used sparingly. The main purpose and audience should be clear. Navigation should be easy through descriptive headers and contact information. Too many words, fonts, colors, or clutter should be avoided. Websites should answer common questions and appeal to all visitors across devices through easy navigation and timely updated content and events. All content must follow accessibility and permission standards.
PA EI Leadership Meeting: Technology to Suppoty EI LeadersJenny Brown
Jenny Brown presented on using technology to support early intervention leaders. She showed examples of using tools like Tagxedo, Polleverywhere, and iMovie to help with administration, direct services, and professional development. Brown discussed finding the right technology tools to build caregiver capacity and support child development, such as using a flip camera, iPad, or laptop to share information, model skills, and allow for reflection. Going forward, she recommended exploring free and paid apps and websites that can be used for classes, meetings, trainings and self-review.
Mobile futures ppt intro getting mobile in educationGihan Lahoud
This document discusses the potential for mobile learning or mLearning in education. It notes that students are increasingly using mobile devices like smartphones and tablets that are checked over 150 times per day. mLearning leverages these ubiquitous mobile technologies to provide students with portable and personalized learning experiences anywhere, anytime through apps and tools. However, challenges like wireless access, equity, security, and developing educational apps remain.
Bring Your Own Device/Technology (BYOD/BYOT) allows students to use their own technology devices like smartphones and tablets in the classroom. It provides benefits like making students more workforce ready through collaboration and interactive learning that extends beyond the classroom. Students are also more familiar and responsible with their own devices, and have access to course content anywhere. Schools can save costs on items like wireless routers. However, troubleshooting is needed to find apps that work across platforms and enable file sharing, address network or site blocking issues, device charging, and keeping students focused on learning rather than personal networks. Teachers provide examples of useful apps for tasks like graphing, note-taking, calendaring, timing, flipped classroom videos, and interactive
neodes is an award winning design firm helping various businesses & non-profits create integrated value for various stakeholders. We achieve this by employing our domain knowledge from the fields of Industrial design, Interaction design & Visual communication.
Venécia é uma cidade localizada no norte da Itália, conhecida por suas ruas e canais. A cidade é construída sobre mais de 100 ilhas dentro da lagoa de Veneza e é um destino turístico popular devido à sua arquitetura única e beleza histórica.
Usability for everyone : Google I/O Extended 2018Jagriti Pande
In this talk, I tell the audience how Usability can help create a more inclusive world while helping businesses grow. I also shared ways in which companies can make usability a part of their product development culture
By starting early and considering Accessibility as a core initiative of software development, organizations can develop software that is easier to use and makes information available to more people.
This document summarizes the results of a survey about user behaviors when creating presentation slides. The survey found that people spend over an hour creating simple slides, with much of that time spent copying information from Wikipedia and formatting the slides in PowerPoint. The goal is to create an intuitive web application that allows users to create simple presentations in under 5 minutes. Respondents were mostly students and interns who frequently give presentations. They enjoyed formatting slides and were comfortable sourcing information from Wikipedia. To be successful, the new application should allow formatting flexibility while mirroring the interface of popular desktop presentation software.
Design Document - Readiness Assessment by ChatbotKelli Fleming
Reaching the "unseen" student through a chatbot readiness assessment tool. Interacting with the tool is as familiar as a chat with a new friend on WhatsApp. This lowers barriers for anxious students and allows for the automatic collection of initial data needed to launch a successful educational outreach program.
The document discusses strategies for improving user adoption of new software systems. It describes the experience of implementing a new project management database, including the benefits but also challenges faced with user adoption. Key tips included making sure user complaints don't get lost, communicating regularly with users through different channels, and offering ongoing training tailored to different user needs.
hcid2011 - Practial Tips for Designing for Inclusive UX: Kath MoonanCity University London
This document provides practical tips for designing inclusive user experiences and conducting accessibility user research. It recommends meeting with diverse users to understand their experiences and needs, which can help align accessibility goals with business objectives. Testing with users who have mild impairments is suggested as a starting point, as it does not require specialized equipment and can surface issues experienced by mainstream users as well. Involving diverse users throughout the design process, from research to testing, helps create more inclusive products and experiences.
Online Accessibility for Students with Disabilitiesakascuena
This document discusses why accessibility should be considered when designing online classes and provides guidance on how to make classes accessible for students with disabilities. It notes that accessibility is required by law under Section 508 and is part of CWI's mission of open access. The document defines accessibility and outlines best practices for visual, audio, motor, and cognitive accessibility. It recommends considering disabilities and providing alternatives to graphics, maximizing color contrast, including transcripts for audio/video, and contacting disability services for support. Tools for evaluating and improving accessibility are also suggested.
The document outlines the plans and progress of a project launched by Bill Zunamon, Kurt Kaufmann, Kevin Hsiung, Josh Andres, and Arthur Li to develop the Speakamos website and smartphone application. The objectives are exponential user growth, developing new features and a recording service, and creating a revenue stream. So far, they have accomplished launching the website by March 3rd, beta testing, gaining Facebook likes, and interviewing translators. Next steps include social media marketing, working on the smartphone app, partnering with schools, and preparing for a business competition. Challenges include converting social media users and finding a programmer.
Implementing and Evaluating Web Application Accessibility3Play Media
While awareness of web accessibility is increasing, it can often be an overwhelming thing to implement.
In this webinar, Jared Smith, the Associate Director of WebAIM, will provide an overview of web accessibility. His expertise in the field will leave you with web accessibility tips and strategies that you can implement right away, as well as tools and resources for evaluating your site or web application's current accessibility.
Jared's presentation will cover:
The principles of web accessibility
Accessibility laws and standards
The challenges of making web content accessible
Tips for implementing an accessible website or application
Why you need to test your website for accessibility
Tools for evaluating your site's current accessibility
Creekside Middle School and Walnut Grove parents attended a Chromebook Parent Night on Tuesday, September 15. The presentation reviewed key points of the Chromebook Handbook, classroom application of the devices, and provided parents with an opportunity to ask questions.
What is eClass? What should I know about BYOD?Chris Rogers
Presentation for Harbins Elementary School in Dacula, GA about the GCPS eClass initiative and BYOD (Bring Your Own Device). Information about the overall program, student access, and device suggestions for parents.
The document provides tips for creating successful websites. It recommends being aware of keeping content up-to-date, relevant, organized, and professional. Websites should be created for and accessible on mobile devices. Visual elements like video and images should be used sparingly. The main purpose and audience should be clear. Navigation should be easy through descriptive headers and contact information. Too many words, fonts, colors, or clutter should be avoided. Websites should answer common questions and appeal to all visitors across devices through easy navigation and timely updated content and events. All content must follow accessibility and permission standards.
PA EI Leadership Meeting: Technology to Suppoty EI LeadersJenny Brown
Jenny Brown presented on using technology to support early intervention leaders. She showed examples of using tools like Tagxedo, Polleverywhere, and iMovie to help with administration, direct services, and professional development. Brown discussed finding the right technology tools to build caregiver capacity and support child development, such as using a flip camera, iPad, or laptop to share information, model skills, and allow for reflection. Going forward, she recommended exploring free and paid apps and websites that can be used for classes, meetings, trainings and self-review.
Mobile futures ppt intro getting mobile in educationGihan Lahoud
This document discusses the potential for mobile learning or mLearning in education. It notes that students are increasingly using mobile devices like smartphones and tablets that are checked over 150 times per day. mLearning leverages these ubiquitous mobile technologies to provide students with portable and personalized learning experiences anywhere, anytime through apps and tools. However, challenges like wireless access, equity, security, and developing educational apps remain.
Bring Your Own Device/Technology (BYOD/BYOT) allows students to use their own technology devices like smartphones and tablets in the classroom. It provides benefits like making students more workforce ready through collaboration and interactive learning that extends beyond the classroom. Students are also more familiar and responsible with their own devices, and have access to course content anywhere. Schools can save costs on items like wireless routers. However, troubleshooting is needed to find apps that work across platforms and enable file sharing, address network or site blocking issues, device charging, and keeping students focused on learning rather than personal networks. Teachers provide examples of useful apps for tasks like graphing, note-taking, calendaring, timing, flipped classroom videos, and interactive
neodes is an award winning design firm helping various businesses & non-profits create integrated value for various stakeholders. We achieve this by employing our domain knowledge from the fields of Industrial design, Interaction design & Visual communication.
Venécia é uma cidade localizada no norte da Itália, conhecida por suas ruas e canais. A cidade é construída sobre mais de 100 ilhas dentro da lagoa de Veneza e é um destino turístico popular devido à sua arquitetura única e beleza histórica.
Usability for everyone : Google I/O Extended 2018Jagriti Pande
In this talk, I tell the audience how Usability can help create a more inclusive world while helping businesses grow. I also shared ways in which companies can make usability a part of their product development culture
By starting early and considering Accessibility as a core initiative of software development, organizations can develop software that is easier to use and makes information available to more people.
This document summarizes the results of a survey about user behaviors when creating presentation slides. The survey found that people spend over an hour creating simple slides, with much of that time spent copying information from Wikipedia and formatting the slides in PowerPoint. The goal is to create an intuitive web application that allows users to create simple presentations in under 5 minutes. Respondents were mostly students and interns who frequently give presentations. They enjoyed formatting slides and were comfortable sourcing information from Wikipedia. To be successful, the new application should allow formatting flexibility while mirroring the interface of popular desktop presentation software.
Design Document - Readiness Assessment by ChatbotKelli Fleming
Reaching the "unseen" student through a chatbot readiness assessment tool. Interacting with the tool is as familiar as a chat with a new friend on WhatsApp. This lowers barriers for anxious students and allows for the automatic collection of initial data needed to launch a successful educational outreach program.
The document discusses strategies for improving user adoption of new software systems. It describes the experience of implementing a new project management database, including the benefits but also challenges faced with user adoption. Key tips included making sure user complaints don't get lost, communicating regularly with users through different channels, and offering ongoing training tailored to different user needs.
hcid2011 - Practial Tips for Designing for Inclusive UX: Kath MoonanCity University London
This document provides practical tips for designing inclusive user experiences and conducting accessibility user research. It recommends meeting with diverse users to understand their experiences and needs, which can help align accessibility goals with business objectives. Testing with users who have mild impairments is suggested as a starting point, as it does not require specialized equipment and can surface issues experienced by mainstream users as well. Involving diverse users throughout the design process, from research to testing, helps create more inclusive products and experiences.
Online Accessibility for Students with Disabilitiesakascuena
This document discusses why accessibility should be considered when designing online classes and provides guidance on how to make classes accessible for students with disabilities. It notes that accessibility is required by law under Section 508 and is part of CWI's mission of open access. The document defines accessibility and outlines best practices for visual, audio, motor, and cognitive accessibility. It recommends considering disabilities and providing alternatives to graphics, maximizing color contrast, including transcripts for audio/video, and contacting disability services for support. Tools for evaluating and improving accessibility are also suggested.
This lesson plan involves a webquest activity to help high school students think critically about their eating habits and develop a plan for a healthier diet. Students will review various resources on nutrition, answer questions comparing their current eating to recommendations, and create a Google slides presentation selecting three diet changes supported by their research findings. They will also make a Cacoo graph to include in their presentation. The goal is for students to analyze influences on their health behaviors and use decision-making skills to develop a more nutrient-rich diet.
I did this UX design exercise as a practice about revamping Miriwoong app. Miriwoong, a language is categorised as critically endangered, with fewer than 12 truly fluent speakers remaining.
Article: https://medium.com/p/9636de8b05a3
Using cognitive walkthroughs to better review designs for accessibilityIntopia
The document describes a process for using cognitive walkthroughs to better review designs for accessibility. A cognitive walkthrough involves an evaluator walking through tasks from the perspective of a user persona and asking questions about usability. The process involves choosing a user persona, identifying common tasks, listing the steps to complete each task, performing the walkthrough by adopting the persona and asking a series of questions, and addressing any identified problems. Benefits of cognitive walkthroughs include being task-oriented, able to be done early, and more cost effective than usability testing, but limitations include not replacing usability testing and being dependent on the evaluator's skills.
This document discusses the importance of user experience and usability testing in website design. It defines usability as how easy user interfaces are to use, and notes there are five key components: learnability, efficiency, memorability, errors, and satisfaction. Early and frequent user testing is recommended to fix issues, test assumptions, and inform the design process. Examples of tasks and questions to use during testing are provided. The benefits of testing with real users and focusing on important fixes rather than minor issues are also outlined.
UXPA2019 Enhancing the User Experience for People with Disabilities: Top 10 ...UXPA International
An estimated 1.3 billion people globally report limitations in their daily activities due to a disability. When it comes to the physical world, businesses have made progress in accommodating customers with disabilities. But in the digital world, websites lack basic accessibility features such as text alternatives describing images, proper heading level structures so individuals who are blind and use screen readers can understand the content on a webpage, or captioning for multimedia content for individuals who are deaf or are hard of hearing – let alone assistive technology for customers who have trouble using mobile devices due to dexterity limitations that arise from a variety of conditions.
In this session, attendees will:
* Understand people with disabilities (PWDs) and how they use the web
* Learn about common barriers, issues and solutions
* Discover the different testing methodologies and their interdependencies
* Uncover ROI
Ripple is an open source, mobile web application developed by the University of Oregon Libraries that allows presenters to survey audience members in real time through their mobile devices. It was designed using user centered principles to be lightweight, customizable through plugins, and accessible across different mobile platforms in order to enhance instruction and audience interaction without significant financial costs. Key features of Ripple include different question types, chat functionality, and generation of response reports.
Tips About Accessibility for Online Learning Instructors3Play Media
Learn what is reasonable for instructors and online course designers to know in order to begin designing courses that are welcoming to, accessible to, and inclusive of all students and instructors, including those with disabilities.
This document discusses using cognitive walkthroughs to better review designs for accessibility. A cognitive walkthrough involves an evaluator walking through tasks from the perspective of different user personas and asking questions about usability. The document outlines the steps to conduct a cognitive walkthrough, including choosing personas, identifying tasks, listing the steps to complete each task, and then performing the walkthrough while asking a series of questions. Benefits of cognitive walkthroughs include being task-oriented and able to identify requirements gaps early in the design process in a cost-effective manner compared to usability testing.
Enhancing your unit – Take your unit beyond the basics.
Dave Hunt and Debbie Holley share ideas, good practice and examples from across the faculty and beyond
Usability ≠ Accessibility. An intro to web accessibility for agencies.Kate Horowitz
This document provides an introduction to web accessibility for agencies. It begins with defining accessibility and the types of impairments it addresses. It discusses the differences between usability and accessibility, and notes that accessibility focuses on making products extensible to a variety of devices. The document then covers the business case for accessibility, how to implement accessibility, and provides a checklist to determine if a project requires an accessible approach. It emphasizes that accessibility is best incorporated from the start of a project.
Otago Polytechnic BIT Project Dragons's Den
Explanation and videos: https://project.ict.op.ac.nz/index.php?title=February_start_2014_communications/Dragons%27_Den_Semester_1_2014
Similar to Inspiring Accessibility, Usability, and Sustainability (20)
2. Introduction
Barbara Haven @bhaven in social media
Employed by California Office of
Technology Services
Furlough gives me time for a startup
Disclaimer: I’m speaking as an individual.
My views are not necessarily those of my
employer. I am NOT representing their
strategies, plans, or opinions.
5. Usability: 5 E Words
Egovernment is open to “ewords”
Introduce to justify expenditures
6. Effective
Completeness - was the task fully
completed? Were the user's goals
met?
Accuracy - was the task completed
successfully? Did the user get the
right or correct result?
7. Efficient
Speed - was the user able to
complete the task quickly?
Effort - was the user able to
complete the task without undue
cognitive effort?
8. Engaging
Pleasant - did the user have a pleasant
experience when working on the task?
Satisfying - was the user satisfied by the
way in which the intranet supported their
work?
9. Error tolerant
Error prevention - did the user interface
help users avoid making errors?
Error recovery - if the user made an error,
did the interface assist them in making a
successful recovery?
10. Easy to learn
Predictability - was the user able to work
with some certainty because the user
interface built on their previous
knowledge?
Consistency - was the user able to
benefit from knowledge or shortcuts
gained in other parts of the site?
11. Devices
How many people access
webpages with tiny screens?
iPhones or other small screens?
How many access on more than 2
devices?