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INSIGHTS ON BEACON
TECHNOLOGY!
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WHAT IS A BEACON?!
A beacon is a small wireless device that constantly broadcasts radio signals
to nearby smartphones and tablets. !
!
Beacon technology allows mobile apps to understand their position on a
micro-local scale, and deliver hyper-contextual content to users based on
location.
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Information
broadcasted
from a beacon
Devices receive
information and send to
backend systems
Backend systems receive
and process information
HOW A BEACON WORKS!
Personalized offer or
message delivered over
network.
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STORES! RESTAURANTS! SHOPPING MALLS!
AIRPORTS! STADIUMS! MUSEUMS!
Deliver in-store offers
and e-catalogues to
target shoppers!
Attract new customers with
coupons while offering
returning customers express
pre-order and pick-up services!
Guide visitors with floor plans,
events and the hottest sales
for a boost in traffic and
revenue!
In addition to flight
information, showcase duty-
free promotions and special
vacation deals!
Send welcome messages, seat
maps, and coupons for snacks
and sporting goods!
Provide mobile tours for
exhibitions as well as
museum shop promotions!
HOW A BEACON ENHANCES CUSTOMER SERVICE!
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ADVANTAGES OF USING A BEACON
Triggers strong
customer/user
engagement
(reviews, offers,
information, help)!
STRONG ENGAGEMENT!
HIGHLY CONTEXTUAL
EXPERIENCE!
PHYSICAL SPACE!
LOW ENERGY ! LOW PRICE!
Sends customers highly contextual,
hyper-local, meaningful messages and
advertisements on their smartphones!
Provides a digital
extension into the
physical world!
Needs low energy
requirements. It can last
up to 3 years on a
single coin cell battery	
  
60-80% cheaper than
traditional Bluetooth.!
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App usage was also 16.5 times greater
for users who received a beacon
notification vs those who didn’t.!
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Source: https://econsultancy.com/blog/65361-ibeacons-the-hunt-for-stats/
IDEAS ON HOW TO PROMO FINANCIAL OFFERS IN B2B
ENVIRONMENT USING A BEACON
•  Send a personalized message based on employees’ life stages and amount
of money in their 401(k) savings!
•  Send updates on company’s new benefit/retirement options!
•  Send some interesting facts or tips about finances that’s related to
employees!
•  Send a quick quiz to educate employees about finances/ budgeting
occasionally!
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Storyboard Sketch!
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1.! 2.!
Here is Jim working hard at his office.
He has been married for 10 years and
has two kids. But, because of mortgage
and other debts, he hasn’t saved
enough money in his 401(k) for his
retirement. !
At 10:05am, Jim needs a cup of coffee
to boost his energy.!
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3.! 4.!
He goes downstairs to the cafeteria to
get a cup of coffee. !
He sits down in the cafeteria area. A
beacon is attached to the table which
immediately sends him a message
notification on his mobile phone from a
financial institution providing his
retirement benefits.!
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5.!
It sends him a personalized message
on ways to boost his 401(k) savings. !
6.!
He taps the ‘Save for later’ so that he
can look into it after work. !
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Macy’s Case Study!
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13	
  
Source: https://www.youtube.com/watch?v=c3h0eKGfUfI
1.
2.
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Beacon!
14	
  
3.
4.
Source: https://www.youtube.com/watch?v=c3h0eKGfUfI
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Beacon!
15	
  
5.
6.
Source: https://www.youtube.com/watch?v=c3h0eKGfUfI
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Insights on Beacon Technology

  • 1. INSIGHTS ON BEACON TECHNOLOGY! Property  of  Big  Studio.  2015       1  
  • 2. WHAT IS A BEACON?! A beacon is a small wireless device that constantly broadcasts radio signals to nearby smartphones and tablets. ! ! Beacon technology allows mobile apps to understand their position on a micro-local scale, and deliver hyper-contextual content to users based on location. Property  of  Big  Studio.  2015       2  
  • 3. Information broadcasted from a beacon Devices receive information and send to backend systems Backend systems receive and process information HOW A BEACON WORKS! Personalized offer or message delivered over network. Property  of  Big  Studio.  2015       3  
  • 4. STORES! RESTAURANTS! SHOPPING MALLS! AIRPORTS! STADIUMS! MUSEUMS! Deliver in-store offers and e-catalogues to target shoppers! Attract new customers with coupons while offering returning customers express pre-order and pick-up services! Guide visitors with floor plans, events and the hottest sales for a boost in traffic and revenue! In addition to flight information, showcase duty- free promotions and special vacation deals! Send welcome messages, seat maps, and coupons for snacks and sporting goods! Provide mobile tours for exhibitions as well as museum shop promotions! HOW A BEACON ENHANCES CUSTOMER SERVICE! Property  of  Big  Studio.  2015       4  
  • 5. ADVANTAGES OF USING A BEACON Triggers strong customer/user engagement (reviews, offers, information, help)! STRONG ENGAGEMENT! HIGHLY CONTEXTUAL EXPERIENCE! PHYSICAL SPACE! LOW ENERGY ! LOW PRICE! Sends customers highly contextual, hyper-local, meaningful messages and advertisements on their smartphones! Provides a digital extension into the physical world! Needs low energy requirements. It can last up to 3 years on a single coin cell battery   60-80% cheaper than traditional Bluetooth.! Property  of  Big  Studio.  2015       5  
  • 6. App usage was also 16.5 times greater for users who received a beacon notification vs those who didn’t.! Property  of  Big  Studio.  2015       6   Source: https://econsultancy.com/blog/65361-ibeacons-the-hunt-for-stats/
  • 7. IDEAS ON HOW TO PROMO FINANCIAL OFFERS IN B2B ENVIRONMENT USING A BEACON •  Send a personalized message based on employees’ life stages and amount of money in their 401(k) savings! •  Send updates on company’s new benefit/retirement options! •  Send some interesting facts or tips about finances that’s related to employees! •  Send a quick quiz to educate employees about finances/ budgeting occasionally! Property  of  Big  Studio.  2015       7  
  • 8. Storyboard Sketch! Property  of  Big  Studio.  2015       8  
  • 9. 1.! 2.! Here is Jim working hard at his office. He has been married for 10 years and has two kids. But, because of mortgage and other debts, he hasn’t saved enough money in his 401(k) for his retirement. ! At 10:05am, Jim needs a cup of coffee to boost his energy.! Property  of  Big  Studio.  2015       9  
  • 10. 3.! 4.! He goes downstairs to the cafeteria to get a cup of coffee. ! He sits down in the cafeteria area. A beacon is attached to the table which immediately sends him a message notification on his mobile phone from a financial institution providing his retirement benefits.! Property  of  Big  Studio.  2015       10  
  • 11. 5.! It sends him a personalized message on ways to boost his 401(k) savings. ! 6.! He taps the ‘Save for later’ so that he can look into it after work. ! Property  of  Big  Studio.  2015       11  
  • 12. Macy’s Case Study! Property  of  Big  Studio.  2015       12  
  • 13. 13   Source: https://www.youtube.com/watch?v=c3h0eKGfUfI 1. 2. Property  of  Big  Studio.  2015       Beacon!
  • 14. 14   3. 4. Source: https://www.youtube.com/watch?v=c3h0eKGfUfI Property  of  Big  Studio.  2015       Beacon!