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Get Your Customers’ Attention With Social Selling
5 Barriers Social Selling Will Help You Overcome
Ralph Barsi
Senior Director
Sales Development
ralph@achievers.com
@rbarsi
Will Spendlove
Vice President
Content Marketing
will.spendlove@insideview.com
@wspendlove
What is driving the Social Selling craze?
@wspendlove
1.75
Billion
Social Media Users
70%
of B2B decision makers
use Social Media sources
80%
Online users regularly
interact with social
networks
of Social Media
Users are over the
age of 35
Social Selling uses three key sources
@wspendlove
Insights ConnectionsData
Accurate company
and contact
information
Latest news,
financial, social, and
personal
Company-wide
private connections
cloud
OBSCURITY
LACK of FOCUS
INACTIVITY
NO FLOW
FAILURE to IMPROVE
*They’re all self-imposed.
The 5 Barriers*
@rbarsi
Source: The Bridge Group, Matt Bertuzzi
How many reps miss quota?
Source: Inside Sales Experts (LinkedIn Group)
Why are they missing their quota?
@rbarsi
#1. OBSCURITY
The state of being unknown, inconspicuous, or unimportant.
Hint: It’s not just
about HAVING
a LinkedIn or Twitter
profile
Help prospects learn about you
@rbarsi
The goal is not to achieve social
media greatness, but rather to
achieve your goals by being great
at social media.
#KloutTip
@rbarsi
You’re always setting an example
You’re always setting an example
@rbarsi
@rbarsi
Want the best employees? Raise your standards. Strive to BE the
best.
Celebrate your company, team, and self
@rbarsi
#2. LACK of FOCUS
If you chase two rabbits, they will both escape.
Source: brendonburchard.com
Take ownership of your day
@rbarsi
List Your Top 3 PROJECTS
5 big things I must do to move this project forward
PEOPLE I need to reach out to
today
No matter what
PEOPLE I’m waiting on
People you need something from, to move forward
PRIORITIES
DO these before getting trapped in your inbox
Source: brendonburchard.com
Take ownership of your day
@rbarsi
You can’t win if you don’t keep score.
Measure daily, weekly, and quarterly progress: as an individual & as a team
NIMS = New Initial Meetings, OPPS = Sales Opportunities
Measure progress
@rbarsi
#3. INACTIVITY
Don’t just stand there, do nothing!
You can’t take a fishing boat out and just
EXPECT fish to jump in the boat.
Photo: Anton Sulsky
#prospecting
Target Accounts
Tier 1 = The Top 25 prospective accounts;
the cream of the crop (Top drawer)
Tier 2 = The 75-100 next best prospective
accounts (2nd, 3rd drawer)
Ideal Customer Profile
Tier 1 & 2 accounts must match
the ideal customer profile
Tier 1 & 2 accounts require
3-5 key contacts each
Put targeted prospects in drawers
@rbarsi
Consider a “bookends” approach to each week;
• Mondays & Fridays are admin days
• Tuesdays-Wednesdays-Thursdays are blocked for sacred prospecting
Contributing Source: VorsightBP
Calendar your prospecting
Sources: Speak2Leads, Velocify
Establish a follow-up cadence
Source: The Bridge Group, Matt Bertuzzi
Hit the phones!
@rbarsi
Source: @grantcardone
#4. NO FLOW
With one breath, with one flow, you will know…
synchronicity. - The Police
Source: Salesforce/ExactTarget, Chad White http://slidesha.re/1liQsgF
Concise subject lines that pop
Source: three.sentenc.es
Send brief emails
@rbarsi
Source: Barry Rhein, Selling Through Curiosity
How does this / that compare to what you’re ideally looking for?
How does this / that compare to your ideal situation?
Tell me about...
What do you mean...
How so...
Why is that...
What does that mean to you...
How would you…
Elaborate…
Give me some examples...
I don’t understand...
What other things...
What else...
What additional items...
What are some other reasons...
In what other ways…
Open-ended, conversational questions
Stop asking yes/no questions!
@rbarsi
By Title
By Industry
By Location
By Source
By Company
By Offering
By Connection
By Event
Have the same conversation
To establish flow
@rbarsi
#5. FAILURE to IMPROVE
Think training is hard? Try losing.
Master your craft?!
Master your craft!!
Thank you
Ralph Barsi
Senior Director
Sales Development
ralph@achievers.com
@rbarsi
Will Spendlove
Vice President
Content Marketing
will.spendlove@insideview.com
@wspendlove
Social Selling uses three key sources
@wspendlove
Insights ConnectionsData
Accurate company and
contact information
Latest news, financial,
social, and personal
Company-wide
private connections cloud
InsideView DATA
Company &
contact data
Biography
News
Social
Find the right
contact and
company data
in one place.
@wspendlove
InsideView INSIGHTS
Keep watch on
your accounts
Prioritize your most
promising prospects
User alerts to track
events and news
Regularly track
what’s important
to your
prospects.
@wspendlove
InsideView CONNECTIONS
Personal Connection Cloud Team’s Connection CloudPrivate Connections Cloud
@wspendlove

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InsideView - Sales Velocity-2014 - Get your Customers’ Attention with Social Selling

  • 1.
  • 2. Get Your Customers’ Attention With Social Selling 5 Barriers Social Selling Will Help You Overcome Ralph Barsi Senior Director Sales Development ralph@achievers.com @rbarsi Will Spendlove Vice President Content Marketing will.spendlove@insideview.com @wspendlove
  • 3. What is driving the Social Selling craze? @wspendlove 1.75 Billion Social Media Users 70% of B2B decision makers use Social Media sources 80% Online users regularly interact with social networks of Social Media Users are over the age of 35
  • 4. Social Selling uses three key sources @wspendlove Insights ConnectionsData Accurate company and contact information Latest news, financial, social, and personal Company-wide private connections cloud
  • 5. OBSCURITY LACK of FOCUS INACTIVITY NO FLOW FAILURE to IMPROVE *They’re all self-imposed. The 5 Barriers* @rbarsi
  • 6. Source: The Bridge Group, Matt Bertuzzi How many reps miss quota?
  • 7. Source: Inside Sales Experts (LinkedIn Group) Why are they missing their quota? @rbarsi
  • 8. #1. OBSCURITY The state of being unknown, inconspicuous, or unimportant.
  • 9. Hint: It’s not just about HAVING a LinkedIn or Twitter profile Help prospects learn about you @rbarsi
  • 10. The goal is not to achieve social media greatness, but rather to achieve your goals by being great at social media. #KloutTip @rbarsi
  • 12. You’re always setting an example @rbarsi
  • 14. Want the best employees? Raise your standards. Strive to BE the best. Celebrate your company, team, and self @rbarsi
  • 15.
  • 16. #2. LACK of FOCUS If you chase two rabbits, they will both escape.
  • 17.
  • 19. List Your Top 3 PROJECTS 5 big things I must do to move this project forward PEOPLE I need to reach out to today No matter what PEOPLE I’m waiting on People you need something from, to move forward PRIORITIES DO these before getting trapped in your inbox Source: brendonburchard.com Take ownership of your day @rbarsi
  • 20. You can’t win if you don’t keep score. Measure daily, weekly, and quarterly progress: as an individual & as a team NIMS = New Initial Meetings, OPPS = Sales Opportunities Measure progress @rbarsi
  • 21. #3. INACTIVITY Don’t just stand there, do nothing!
  • 22. You can’t take a fishing boat out and just EXPECT fish to jump in the boat. Photo: Anton Sulsky #prospecting
  • 23. Target Accounts Tier 1 = The Top 25 prospective accounts; the cream of the crop (Top drawer) Tier 2 = The 75-100 next best prospective accounts (2nd, 3rd drawer) Ideal Customer Profile Tier 1 & 2 accounts must match the ideal customer profile Tier 1 & 2 accounts require 3-5 key contacts each Put targeted prospects in drawers @rbarsi
  • 24. Consider a “bookends” approach to each week; • Mondays & Fridays are admin days • Tuesdays-Wednesdays-Thursdays are blocked for sacred prospecting Contributing Source: VorsightBP Calendar your prospecting
  • 26. Source: The Bridge Group, Matt Bertuzzi Hit the phones! @rbarsi
  • 28. #4. NO FLOW With one breath, with one flow, you will know… synchronicity. - The Police
  • 29. Source: Salesforce/ExactTarget, Chad White http://slidesha.re/1liQsgF Concise subject lines that pop
  • 31. Source: Barry Rhein, Selling Through Curiosity How does this / that compare to what you’re ideally looking for? How does this / that compare to your ideal situation? Tell me about... What do you mean... How so... Why is that... What does that mean to you... How would you… Elaborate… Give me some examples... I don’t understand... What other things... What else... What additional items... What are some other reasons... In what other ways… Open-ended, conversational questions Stop asking yes/no questions! @rbarsi
  • 32. By Title By Industry By Location By Source By Company By Offering By Connection By Event Have the same conversation To establish flow @rbarsi
  • 33. #5. FAILURE to IMPROVE Think training is hard? Try losing.
  • 36. Thank you Ralph Barsi Senior Director Sales Development ralph@achievers.com @rbarsi Will Spendlove Vice President Content Marketing will.spendlove@insideview.com @wspendlove
  • 37. Social Selling uses three key sources @wspendlove Insights ConnectionsData Accurate company and contact information Latest news, financial, social, and personal Company-wide private connections cloud
  • 38. InsideView DATA Company & contact data Biography News Social Find the right contact and company data in one place. @wspendlove
  • 39. InsideView INSIGHTS Keep watch on your accounts Prioritize your most promising prospects User alerts to track events and news Regularly track what’s important to your prospects. @wspendlove
  • 40. InsideView CONNECTIONS Personal Connection Cloud Team’s Connection CloudPrivate Connections Cloud @wspendlove