Intervento di Massimiliano Grippaldi, Regional Manager, PFU Fujitsu Italia, nel blocco tematico "Innovazione e tecnologia nello Studio Professionale" tenutosi lo scorso 10 novembre 2017 in occasione del "17° Meeting Nazionale ACEF - Evoluzione dei Servizi Professionali della Consulenza". Bologna, Sede della Regionae Emilia Romagna.
Innovazione e tecnologia nello Studio Professionale - Massimiliano Grippaldi
1. Fatturazione B2B
La digitalizzazione trasforma il business
Massimiliano Grippaldi
Regional Manager, PFU (EMEA) Limited
mgrippaldi@fis.fujitsu.com
17°
Meeting
Nazionale
ACEF
10 novembre
2017
In collaborazione con
What’s driving Digital Transformation? What are we seeing in the market that tells us it is a significant issue that needs to be understood, possibly embraced?
More demanding customer needs: Thanks to technology advances, customers are now expecting suppliers to ensure their various systems provide a smooth, seamless experience.
New style of competitors: Digitally born businesses are more prone to be agile enough to provide offerings matched directly to customer needs in new, advantageous ways.
Increasing compliance requirements: Of course, society is demanding more rigorous compliance and more transparent processes – all of which can add operational cost and complexity.
Cloud and remote working: Cloud and other disruptive technologies are also providing innovative new ways of working, many of which depend upon timely access to relevant information regardless of location.
Drive for efficiency: And finally, there is the relentless push to make processes more cost effective and business models more profitable. These factors are changing the business landscape; those who address digital transformation stand to gain from the opportunities they create, while those who don’t, risk becoming obsolete or irrelevant.
When we look at the big topic of Digital Transformation, several factors can be discerned as being fundamental enablers: The ability to capture information, and then the capability to utilise it to further business interests.
In fact, a recent report by QuoCirca, shows just how much advantage digital leaders can gain over their slower rivals across a wide range of critical business functions [Read out a few of % if you feel the need]
When we look at the big topic of Digital Transformation, several factors can be discerned as being fundamental enablers: The ability to capture information, and then the capability to utilise it to further business interests.
When we look at the big topic of Digital Transformation, several factors can be discerned as being fundamental enablers: The ability to capture information, and then the capability to utilise it to further business interests.
When we look at the big topic of Digital Transformation, several factors can be discerned as being fundamental enablers: The ability to capture information, and then the capability to utilise it to further business interests.
When we look at the big topic of Digital Transformation, several factors can be discerned as being fundamental enablers: The ability to capture information, and then the capability to utilise it to further business interests.
With this in mind, let’s take a closer look at exactly how that happens:
- By providing better information on a timely basis, we can streamline workflows through process automation. This can lead to increased efficiency and also help to answer compliance demands more cost-effectively.
It also provides better visibility into many areas of operation, can thus enable greater agility in terms of adjustments to business processes and tactics. All of this contributes to being able to deliver a customer experience that is both more relevant, effective and enjoyable.