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Microsoft Next

Innovation med Big Data –
Chr. Hansens erfaringer
VORES NÆSTE SPEAKER

Kåre Buch Petersen
Chr. Hansen
Big Data – det nye sort
…og sætter data på (hele) virksomhedens agenda
Big Data - Why?

EXPLODING
DATA
VOLUMES

REALTIME
ENTERPRISE

MULTIPLE
DEVICES

COMPETITION

BUSINESS
COMPLEXITY

NEW DATA
SOURCES

FAST
CHANGING
WORLD
Data
volumes

(Big) Data Sources

Likes

Sensors
Web Logs
Emails
ERP
Webshop

Transactions

Tweets

Click Streams

Interactions

Observation
s
Data variety and
complexity
The four V’s of Big Data

Volume

Velocity

Data explosion. Multi-layered
architecture Non linear scalability.

Data changes rapidly. Events in new
pace. Decision window.

Variety

Variability

Many data formats. Complex integration.
Non structured sources.

Variable interpretations. Enriching
existing views. Virtual models.

6
Our views on Big Data

Customize actions

Enable experimentation
Create transparency

MPP/Appliances
Streaming

Unstructured

Automate decisions
Information
Use Cases

Innovate new business model

“BIG”
DATA

Big Data
Technologies

Information Retrieval
Complex Event Processing
Advanced
Analytics

Observations

Visualization
Data Mining

Map/Reduce

In-Memory

Decision engines
BIG DATA in Chr. Hansen
The elephant ride

--
Take away from this session
How Chr. Hansen transform data into business.
Henry Ford; “If I had asked people what they wanted, they would have said faster horses.”

Big data is not hard, so try it out!
Big data is like teenager sex: ―everyone talks about it, nobody really knows how to do it, everyone thinks
everyone is doing it…‖ source: beyondanalysis

HDInsight learnings
Take out complexity and high initial cost using a Hybrid cloud setup

9
Chr. Hansen in a few words
Founded in 1874 in Copenhagen by Danish pharmacist Christian D.A.
Hansen
We mainly produce cultures and dairy enzymes, probiotics and
natural colors
A global supplier of bioscience based ingredients to the
food, health, pharmaceutical and agricultural industries
Our leading market positions stem from innovative products and
production processes, long-term customer relationships and
intellectual property
Scientific data is a high valuable asset, ensuring innovation and
future Business
WHAT – WHY – WHO - WHEN
WHAT:
A BIG DATA solution which extract data from our Electronic Laboratory System to be used in different reporting
and visualization tools (MatLAB, SIMCA, MS Excel)

WHY:
More automated equipment in Chr. Hansen —including robots, advanced detectors, and other devices—produced
a growing volume of complex data
Lacked an efficient way to capture, process, and make data available for use in diverse contexts.
Moreover, manually collecting and analyzing the data in spreadsheets is labor-intensive and time-consuming

WHO:
Innovation (R&D) together with Global IT and external vendors (MS and Platon)

11
A world of unstructured data
Image your IT landscape:
Without a BI system - no cubes
Where your ERP data only exists in documents or sheets – no relational tables
Where the documents are not based upon a template or other standards – no data structure

Where your generate new types of data on a frequent basis – many data sources
Where some documents are uploaded to a SharePoint document list and others are stored on local file systems –
lack of overview.
And just to add some more complexity the data should be processes with different algorithms before being
presented to the end user.

This is the daily life of a scientist and properly also other user groups.

Now imaging your IT department should build a reporting system with above assumption. What to do?

12
The solution - dataflow
From manually collecting and preparing data to...

13
Challenge 1 – Say yes
―We need a system that can extract any scientific data and present data as the scientist request. Can you help
us?‖

14
Challenge two – unknown territory
BIG DATA is more than BIG VOLUME

Take out complexity – Think BIG build simple

BIG DATA isn‘t a magic wand which can solve all your traditional data issues

15
Challenge three – Unstructured data
People generate complexity and context dependent data.
We cannot control the world, but we can advise how we can come in control (where it‘s needed)

Unstructured data – what to do with it?
We developed a simple model to atomize and transpose data into one known data model

16
The solution – data layers and technologies

17
Outcome one: More collaborative organization with a
common and broader mindset

18
Outcome two: Changing the world as we know it
Short term outcome:
Automatization and optimization of data processing – ”free the scientist”.
Making data accessible for use in a broad context - ‖set data free”

Long term capabilities:
A new way to organize, transform and visualize data and information – ‖from islands of data to integration of
knowledge‖
Realization of the full value potential in data – ”transforming data to business”.

Present status:
Still in pilot phase but the respond and feedback from the involved scientists have been extremely positive and
an eye opener how IT can facilitate Innovation!

19
HDInsigth from Line of Business view
“If we had to purchase servers, storage devices, and
software, and install it all in-house, it would have been a
very different and a much more long-term project… It was
simply so much faster to do this in the cloud with Windows
Azure. We were able to implement the solution and start
working with data in less than a week.”

20
HDInsights learnings
Used HDInsight to minimize complexity related to infrastructure and ensure low establish cost.
Worked perfect in a prototyping setup: in less than half an hour we had a running HADOOP distribution and it
has been running ever since with no unannounced downtime.
Still need to define a infrastructure architecture fitted to your organizational needs and of internal resources to
open ports, ensure bandwidth etc.
Not all HADOOP tools are supported on HDInsight – however those we have used so far is (HIVE, PIG).
Low entrance price and should we decide to bring it internal, switching cost isn‘t assumed to be high. Easier to
get funding when you can exemplify and prove the value of the technology.
Some issues with opening the ports and lack of control when it come to updates.

21
Get on the elephant
Don‘t be afraid of new technology, we will evolve and come out stronger than before.

BIG DATA projects is to important not to have IT involved.

22

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Innovation med big data – chr. hansens erfaringer

  • 1.
  • 2. Microsoft Next Innovation med Big Data – Chr. Hansens erfaringer VORES NÆSTE SPEAKER Kåre Buch Petersen Chr. Hansen
  • 3. Big Data – det nye sort …og sætter data på (hele) virksomhedens agenda
  • 4. Big Data - Why? EXPLODING DATA VOLUMES REALTIME ENTERPRISE MULTIPLE DEVICES COMPETITION BUSINESS COMPLEXITY NEW DATA SOURCES FAST CHANGING WORLD
  • 5. Data volumes (Big) Data Sources Likes Sensors Web Logs Emails ERP Webshop Transactions Tweets Click Streams Interactions Observation s Data variety and complexity
  • 6. The four V’s of Big Data Volume Velocity Data explosion. Multi-layered architecture Non linear scalability. Data changes rapidly. Events in new pace. Decision window. Variety Variability Many data formats. Complex integration. Non structured sources. Variable interpretations. Enriching existing views. Virtual models. 6
  • 7. Our views on Big Data Customize actions Enable experimentation Create transparency MPP/Appliances Streaming Unstructured Automate decisions Information Use Cases Innovate new business model “BIG” DATA Big Data Technologies Information Retrieval Complex Event Processing Advanced Analytics Observations Visualization Data Mining Map/Reduce In-Memory Decision engines
  • 8. BIG DATA in Chr. Hansen The elephant ride --
  • 9. Take away from this session How Chr. Hansen transform data into business. Henry Ford; “If I had asked people what they wanted, they would have said faster horses.” Big data is not hard, so try it out! Big data is like teenager sex: ―everyone talks about it, nobody really knows how to do it, everyone thinks everyone is doing it…‖ source: beyondanalysis HDInsight learnings Take out complexity and high initial cost using a Hybrid cloud setup 9
  • 10. Chr. Hansen in a few words Founded in 1874 in Copenhagen by Danish pharmacist Christian D.A. Hansen We mainly produce cultures and dairy enzymes, probiotics and natural colors A global supplier of bioscience based ingredients to the food, health, pharmaceutical and agricultural industries Our leading market positions stem from innovative products and production processes, long-term customer relationships and intellectual property Scientific data is a high valuable asset, ensuring innovation and future Business
  • 11. WHAT – WHY – WHO - WHEN WHAT: A BIG DATA solution which extract data from our Electronic Laboratory System to be used in different reporting and visualization tools (MatLAB, SIMCA, MS Excel) WHY: More automated equipment in Chr. Hansen —including robots, advanced detectors, and other devices—produced a growing volume of complex data Lacked an efficient way to capture, process, and make data available for use in diverse contexts. Moreover, manually collecting and analyzing the data in spreadsheets is labor-intensive and time-consuming WHO: Innovation (R&D) together with Global IT and external vendors (MS and Platon) 11
  • 12. A world of unstructured data Image your IT landscape: Without a BI system - no cubes Where your ERP data only exists in documents or sheets – no relational tables Where the documents are not based upon a template or other standards – no data structure Where your generate new types of data on a frequent basis – many data sources Where some documents are uploaded to a SharePoint document list and others are stored on local file systems – lack of overview. And just to add some more complexity the data should be processes with different algorithms before being presented to the end user. This is the daily life of a scientist and properly also other user groups. Now imaging your IT department should build a reporting system with above assumption. What to do? 12
  • 13. The solution - dataflow From manually collecting and preparing data to... 13
  • 14. Challenge 1 – Say yes ―We need a system that can extract any scientific data and present data as the scientist request. Can you help us?‖ 14
  • 15. Challenge two – unknown territory BIG DATA is more than BIG VOLUME Take out complexity – Think BIG build simple BIG DATA isn‘t a magic wand which can solve all your traditional data issues 15
  • 16. Challenge three – Unstructured data People generate complexity and context dependent data. We cannot control the world, but we can advise how we can come in control (where it‘s needed) Unstructured data – what to do with it? We developed a simple model to atomize and transpose data into one known data model 16
  • 17. The solution – data layers and technologies 17
  • 18. Outcome one: More collaborative organization with a common and broader mindset 18
  • 19. Outcome two: Changing the world as we know it Short term outcome: Automatization and optimization of data processing – ”free the scientist”. Making data accessible for use in a broad context - ‖set data free” Long term capabilities: A new way to organize, transform and visualize data and information – ‖from islands of data to integration of knowledge‖ Realization of the full value potential in data – ”transforming data to business”. Present status: Still in pilot phase but the respond and feedback from the involved scientists have been extremely positive and an eye opener how IT can facilitate Innovation! 19
  • 20. HDInsigth from Line of Business view “If we had to purchase servers, storage devices, and software, and install it all in-house, it would have been a very different and a much more long-term project… It was simply so much faster to do this in the cloud with Windows Azure. We were able to implement the solution and start working with data in less than a week.” 20
  • 21. HDInsights learnings Used HDInsight to minimize complexity related to infrastructure and ensure low establish cost. Worked perfect in a prototyping setup: in less than half an hour we had a running HADOOP distribution and it has been running ever since with no unannounced downtime. Still need to define a infrastructure architecture fitted to your organizational needs and of internal resources to open ports, ensure bandwidth etc. Not all HADOOP tools are supported on HDInsight – however those we have used so far is (HIVE, PIG). Low entrance price and should we decide to bring it internal, switching cost isn‘t assumed to be high. Easier to get funding when you can exemplify and prove the value of the technology. Some issues with opening the ports and lack of control when it come to updates. 21
  • 22. Get on the elephant Don‘t be afraid of new technology, we will evolve and come out stronger than before. BIG DATA projects is to important not to have IT involved. 22

Editor's Notes

  1. I et informationssamfund finds Data allestederI Platonhar vi oplevet at Big Data harværetnoget der interesseredeforretningen, ogogsålidt IT;-)Med Big Data er der ikkeså mange “ligilasten” ogbindingeri form afhvad der kan lade sig gøre.Generelterambitionen at sætte data friienhver organization.I dag har vi fornøjelsenaf at høre Kåre Buch Petersen fraCHr Hansen fortælleomhvorledes de burger Big Data i dag ogifremtiden
  2. The IM world is under pressure from many sides.But this is the golden age of for Information Management! Start working with the opportunities in data.New demands as questions and new technologies as responses.
  3. A common reaction from customers; We do not have ”Big Data”!!HortonWorks definition of Big Data:Big Data = Transactions + Interactions + ObservationsTransactions: ERP and other operational applicationsInteractions: Web logs, Dynamic Pricing, Search Marketing, Behavioral targetingObservations: Sentiment, Click streams, Audio, Video, Social interaction, Crowd Sourcing, DataMarkets, Machine data
  4. Data in all its forms:Volume exceeds physical limits of scalabilityVelocity -Velocity describes the frequency at which data is generated, captured, and shared. Smaller decision window compared to data change rate. Trends changes rapidlyVariety – many different formats makes integration expensiveVariability – many options or variable interpretations More V’s to come; Value, Virality (how fast can it spread – people to people), Viscosity (How fast can information/data flow into the organization as insights)VisualizationSince everybody remembers Big Data as “BIG” data and not all four V’s, I added a picture/animal for each, for you all to remember.
  5. So putting the ends together, we at Platon view Big Data the combination of the three domains1. Big Data Technologies. BI vendors are moving in this space…. SAP HANA, Appliances from Oracle, Teradata and recently Microsoft. Hadoop, …2. Advanced Analytics. Lots of data in various forms needs analytics to make sense of the data 3. And the last domain should really be the first – the most important one. The IUC is the reason why we are interested in Big Data. This is where the title of this talk come in play. Innovation through informationCause-and-Effect ellerkausalitet (sammenhængmellemårsag-virkning). PAS PÅ: Der erforskelpåKorrelation = observeret sammenhæng (Salg af solbriller korrelerer til salg af is). Kausalitet = eksplicit sammenhæng (Vi sælger ikke flere is fordi vi sænker prisen på solbriller)Mackenzie made a report where they identified the 5 groups indicated. But I prefer to give a few examples instead (next slide)
  6. Hvordandeterlykkesos at transformerekomplekse data tilbrugbar information ved at kiggeudovervoreseksisterendeapplikationporteføljeMorten harfortalthvad BIG DATA, læste en analogi den anden dag ----Voresførsteerfaringer med Big data er at detkan la’ sig gøre at omsætte data til business/innovation ogdetvarikkesåsværtogdyrtsomfrygtet. Vi har kun taget en lille bid afelefanten, men det lover yderstpositivt.3. Stortopslåedekomplekseprojekter med et kæmpe budget. Hdinsightså vi som en mulighed for at gøretingenebåde mere simpeltogbilligerepå den kortesigt.
  7. Guldårene for voreslevnedsmiddelindustri.Glade for at voreskundergår op I størrelsenpåhullerne I osten, konsistensenaf yoghurt, farvenpåderesvare½ millardkunderpådaglig basis – ogstørstedelenaftilhørendeScientific data ervoresfremtidigelevebrød, sådeteressentielt at vi tagerosgodtaf de data
  8. WHAT: ELN eren guldgruppeaf data, som vi I dag har for lavudnyttelsesgradaf.WHY: SET DATA FREEWH0: Fra start anderkendte vi ikkeerverdensmestertil alt, men at det her var en strategiskkompetence, så vi skulle have den in-house. Learning by doing
  9. Førhentede de enkelte excel ark fraderes ELN system, oghavdeingenellerbegrænsetkontrol over hvor data var, om der varændreti data ogdetvar mildest talt en megetmandekrævendeproces at henteogklargøre data. Som at rejsetilbage I tiden.
  10. Umiddelbart et ønske der syntes at væreumuligt at løse, men I stedet for at afslåvarledelsenvisionærogsagde vi harikke en løsningpåproblemet men vi kender en BIG DATA guru der evt. har en løsning – THE STIG.Harvist sig at tidliginvolveringbetaler sig pålængeresigt. ELN er I sig selv et eksempelpå at der erlavetmassereaf data som vi I dag ikkekanfådetfuldepotentialeudaffordi IT ikkeharværet der til at fortælleomværdienafdatadisiplin
  11. Forskel I mindset I form afnogleandre designforudsætninger“Address the unknown”, “Fault tolerant by design”, “Size it not an issue”, “Embrace the un and semi –structured data”.Mindrekompleksitetved:Glemfortidenogfokuspåfremtiden – kontrol over dataSpørg en ekspert (Platonpåapplikationssidenog Microsoft påinfrastruktur) - viUforudset plus var at LoB tog positivtimod IT governance, da fordelenevartydelig for dem.Har I mange årkæmpet med en unødvendigkompleksitetpga. Manglendestyring.Vi havde mange datakilderogønsketvarmulighed for data discovery.
  12. Menneskerkanbedst li’ kompleksistet – IT kanbedsthåndterestrukturInflow:Der findesikkeustrukturede data, kun menneskeskabtkompleksitet. IT kan alt ognaturligvisfindes der løsninger der kanhåndterekompleksitet, men hvorforikkeundgåunødenkompleksistet. Pointe tidligindtrædengør at man kansamarbejdeomhvem der håndterekompleksisteten, så kun den nødvendigekommertil at overleve. Fremadrettettænkes der påanvendelseaf dataEnsure all dataset have master and local keys.The problem is; scientist wants complex and combined dataset
  13. Pointer: Mange velkendteteknologier.Vi har haft ydmygebrugere, men BI brugervilikkeacceptere load tiderogpræsentation.
  14. BI verdenertilpassettil administrationogproduktions setup, men der findesaltsåandreområder I en virksomhed, somsagtenskunnefåfordel at nogleaf de kompetencer der er I iT. Vi sidderogpudsenusser med data som vi harvalueenabled – de lavthængendefrugtererhøstet.Folk gå med skyklapper,såpludseliger der nyebrugergrupper der fårværdiafeksisterende data - Data scientist and not Data analytic/controllerIT is more visible in the whole organization and enterprise actually means ENTERPRISE.IT learns from the different domains - enable IT to worker even smarter Mindset to also embrace data as a science, and not only data as a tool/service.Discovery data as a focus area. IT works as a mediator between business units and thereby we get more value out of the same data
  15. Vi erlykkes med at frigøreforskernefratrivieltarbejdeogudbredekendskabettilhvilke data vi har, men de langsigtedefordeleskalstadigstår sin test og vi erstadigpåbørnestadieThe discipline of identifying not obvious correlations in very large heterogeneous data sets – “creating new knowledge and changing the business” .
  16. Harganskeenkelt blot fungeret, vedgodt at der påsigtkanværeudfordringer, men alternativethavdeværetinvestringer I jernogkompetencer vi ikkevidsteom vi fikbehov for.
  17. – the story about lifePrøve at stoppedeteller se detsom en spændendeudfordring/mulighed