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Creating Global Adoption




Client: Innovation Day 2012
Melanie Turieo | Serge Roux

Commercially Confidential     13 November 2012   INNOV12-P-055 v1.0
HELLO! I’M…


Melanie Turieo                                            Serge Roux



Must be safe
Must be portable
Should be compact
Should inspire cleanliness
Should be 100% recyclable
Should reduce waste




                      Ms.                           Mr.
 WHAT
 Commercially Confidential   2
                                   HOW
                                 13 November 2012          INNOV12-P-055 v1.0
HOW DO YOU MAKE A PRODUCT FOR




                  THIS CROWD…       …AS WELL AS THIS CROWD ?




Commercially Confidential       3     13 November 2012   INNOV12-P-055 v1.0
The context
   trap




Commercially Confidential   4   13 November 2012   INNOV12-P-055 v1.0
The culture
    trap




Commercially Confidential   5   13 November 2012   INNOV12-P-055 v1.0
The illustration
      trap




 Commercially Confidential   6   13 November 2012   INNOV12-P-055 v1.0
The market
    trap




Commercially Confidential   7   13 November 2012   INNOV12-P-055 v1.0
R2R
VARIABILITY
           (Region to Region)




Commercially Confidential       8   13 November 2012   INNOV12-P-055 v1.0
THE
TARGET USER
CONNUNDRUM




Commercially Confidential   9   13 November 2012   INNOV12-P-055 v1.0
VARIABILITY
     &
  IMPACT



Commercially Confidential   10   13 November 2012   INNOV12-P-055 v1.0
VARIABILITY
     &
  IMPACT



Commercially Confidential   11   13 November 2012   INNOV12-P-055 v1.0
VARIABILITY
     &
  IMPACT



Commercially Confidential   12   13 November 2012   INNOV12-P-055 v1.0
VARIABILITY
     &
  IMPACT



Commercially Confidential   13   13 November 2012   INNOV12-P-055 v1.0
Dealing with complexity


        ELIMINATE

          ALLOCATE

                EDUCATE

Commercially Confidential   14   13 November 2012   INNOV12-P-055 v1.0
ELIMINATE




Do not reinvent the wheel




Commercially Confidential   15   13 November 2012   INNOV12-P-055 v1.0
ELIMINATE




   Eliminate failure modes




Commercially Confidential    16   13 November 2012   INNOV12-P-055 v1.0
ELIMINATE




Eliminate bespoke resources




Commercially Confidential     17   13 November 2012   INNOV12-P-055 v1.0
ALLOCATE




     Absorb complexity into
          the device




Commercially Confidential     18   13 November 2012   INNOV12-P-055 v1.0
ALLOCATE




  Assign complexity to the
   most agile component




Commercially Confidential    19   13 November 2012   INNOV12-P-055 v1.0
EDUCATE




               Make
        the result apparent




Commercially Confidential     20   13 November 2012   INNOV12-P-055 v1.0
EDUCATE




    Reinforce intended use




Commercially Confidential    21   13 November 2012   INNOV12-P-055 v1.0
AS A RECAP…




                    Stratify your
                    MARKET
                      wisely
                  and understand
          VARIABILITY


                      Build a
                  HUMAN
                platform
              with an agile
     PERSONALITY

Commercially Confidential           22   13 November 2012   INNOV12-P-055 v1.0
Thank you!




Client: Innovation Day 2012
Melanie Turieo | Serge Roux

Commercially Confidential     13 November 2012   INNOV12-P-055 v1.0

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Cambridge Consultants Innovation Day 2012: Creating global adoption

  • 1. Creating Global Adoption Client: Innovation Day 2012 Melanie Turieo | Serge Roux Commercially Confidential 13 November 2012 INNOV12-P-055 v1.0
  • 2. HELLO! I’M… Melanie Turieo Serge Roux Must be safe Must be portable Should be compact Should inspire cleanliness Should be 100% recyclable Should reduce waste Ms. Mr. WHAT Commercially Confidential 2 HOW 13 November 2012 INNOV12-P-055 v1.0
  • 3. HOW DO YOU MAKE A PRODUCT FOR THIS CROWD… …AS WELL AS THIS CROWD ? Commercially Confidential 3 13 November 2012 INNOV12-P-055 v1.0
  • 4. The context trap Commercially Confidential 4 13 November 2012 INNOV12-P-055 v1.0
  • 5. The culture trap Commercially Confidential 5 13 November 2012 INNOV12-P-055 v1.0
  • 6. The illustration trap Commercially Confidential 6 13 November 2012 INNOV12-P-055 v1.0
  • 7. The market trap Commercially Confidential 7 13 November 2012 INNOV12-P-055 v1.0
  • 8. R2R VARIABILITY (Region to Region) Commercially Confidential 8 13 November 2012 INNOV12-P-055 v1.0
  • 9. THE TARGET USER CONNUNDRUM Commercially Confidential 9 13 November 2012 INNOV12-P-055 v1.0
  • 10. VARIABILITY & IMPACT Commercially Confidential 10 13 November 2012 INNOV12-P-055 v1.0
  • 11. VARIABILITY & IMPACT Commercially Confidential 11 13 November 2012 INNOV12-P-055 v1.0
  • 12. VARIABILITY & IMPACT Commercially Confidential 12 13 November 2012 INNOV12-P-055 v1.0
  • 13. VARIABILITY & IMPACT Commercially Confidential 13 13 November 2012 INNOV12-P-055 v1.0
  • 14. Dealing with complexity ELIMINATE ALLOCATE EDUCATE Commercially Confidential 14 13 November 2012 INNOV12-P-055 v1.0
  • 15. ELIMINATE Do not reinvent the wheel Commercially Confidential 15 13 November 2012 INNOV12-P-055 v1.0
  • 16. ELIMINATE Eliminate failure modes Commercially Confidential 16 13 November 2012 INNOV12-P-055 v1.0
  • 17. ELIMINATE Eliminate bespoke resources Commercially Confidential 17 13 November 2012 INNOV12-P-055 v1.0
  • 18. ALLOCATE Absorb complexity into the device Commercially Confidential 18 13 November 2012 INNOV12-P-055 v1.0
  • 19. ALLOCATE Assign complexity to the most agile component Commercially Confidential 19 13 November 2012 INNOV12-P-055 v1.0
  • 20. EDUCATE Make the result apparent Commercially Confidential 20 13 November 2012 INNOV12-P-055 v1.0
  • 21. EDUCATE Reinforce intended use Commercially Confidential 21 13 November 2012 INNOV12-P-055 v1.0
  • 22. AS A RECAP… Stratify your MARKET wisely and understand VARIABILITY Build a HUMAN platform with an agile PERSONALITY Commercially Confidential 22 13 November 2012 INNOV12-P-055 v1.0
  • 23. Thank you! Client: Innovation Day 2012 Melanie Turieo | Serge Roux Commercially Confidential 13 November 2012 INNOV12-P-055 v1.0