Innovate collaborative applications with SAP Jam Collaboration & SAP Cloud Platform

PUBLIC
December, 2017
Innovate collaborative applications with
SAP Jam Collaboration & SAP Cloud Platform

2PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Key Market Trends
“Without adequate security provisions, isolated pockets of collaboration
technology expose the entire enterprise to the potentially devastating effects
of a security breach.”
Gain A Competitive Advantage Through Enterprise Collaboration, July 2017, Forrester
“Nearly two-thirds of software decision makers have already
adopted collaboration.”
Setting The Technology Foundation For Your Enterprise Collaboration Strategy, February 2017, Forrester
“Fifty-three percent of global information workers spend an hour or more per day
just searching for information.”
Define Business Value In Collaboration, March 2016, Forrester
63% of today’s information workers regularly communicate with colleagues,
business partners, and customers.
Design Your Contact Center To Be Customer-Centric, August 2017, Forrester

Are your Intranet and collaboration capabilities less than optimal?
1 1.5 2b ?
?
!
Multiple disconnected
communication methods
Duplicate files, and
version control
Can’t collaborate
outside the firewall
No in-business
app collaboration
Mobile
unfriendly
Poor decisions Wasted time Constrained innovation Increased IT costs

Add SAP Jam Collaboration to your SAP Cloud Platform
Platform to collaborate, innovate, roll-out apps. Services to add collaboration to apps.
Optimize business processes using collaboration inside
business applications
Increase business agility by boosting collaboration and
simplifying information sharing
Accelerate digital transformation by fueling secure collaboration
with anyone from any device

What does SAP Jam Collaboration provide?
Enterprise
Collaboration
Platform
Modern
Intranet
Collaboration
Services
for
Applications
Drive business results with a
single digital workplace
Transform business processes
with in-app collaboration
Inform and engage with relevant
content and collaboration
SAP Jam Collaboration

SAP Jam Collaboration: Enterprise Collaboration Platform
Bring people, data, and processes together to drive measurable results
Simplify BusinessRevolutionize Work Accelerate Innovation
R&D Marketing ServiceOperationsHR IT SalesPR Finance
Department Processes
Companywide Processes
Collaborate Communicate ExecuteEngage
Customers | Partners | Suppliers

Boost engagement with
role-based information
Simplify communication:
empower everyone to
create/share content
Leverage IT investments:
make applications
available in one place
Accelerate content
globalization with multi-
language support
Deliver maximum
security and availability
Delight users with a
consistent look and feel
SAP Jam Collaboration: Modern intranet
Inform and engage employees to drive digital transformation
Access information and content from any device and any location

SAP Jam + SAP Cloud Platform: Work patterns to accelerate innovation
1. Simplify development
Enable employees, partners, customers to
brainstorm ideas, share docs / info and track
progress in one secured space
4. Streamline roll-out
Reduce training costs and increase
adoption and satisfaction with knowledge
base and self-service communities
2. Transform apps
Protect your investments by reviving your
existing apps with in-app collaboration, data
sharing and real-time feedback
3. Innovate apps
Build apps that transform how people engage
and work by enabling collaboration and sharing
data from multiple sources in one place

 Workspace to streamline brainstorming
and requirements gathering
 Prioritize requirements with polls and
ratings
 Enable secure collaboration with rock-
solid cloud
 Keep everyone informed with docs, media
files and info in one place
 Complete projects on time with planning
and decision making tools and calendar
 Act in the moment with real-time
messaging
1. Simplify application development
Project Team PartnersCustomers
Documents
Agendas Task Lists
Decision
Making Tools
Wikis
Calendar
Real-time
Messaging
Notifications
Dev / Project Mgmt Tool Integration

1. Simplify application development
Pre-delivered work pattern to manage planning,
implementation and execution of development projects

 Simplify collaboration: In-app business context
and secure information sharing
 Drive business agility: Deliver immediate
stakeholder feedback in the application
 Gain complete visibility: See all stakeholder
communications in app
 Deliver immediate value: Leverage native
collaboration in SAP applications
 Build next generation Fiori applications with
collaboration capabilities
 Enable collaboration in any application with
SAP Jam JavaScript UI widgets or SAP Jam APIs
2. Transform business applications with embedded collaboration
Custom Application
SAP Cloud Platform SAP Jam Collaboration
SAP Jam Fiori UI
components
Collaboration
content using
SAP Jam APIs
SAP Jam
JavaScript
widgets

2. Transform business applications with embedded collaboration
Work in progress
Start collaborating from your business application,
such as SAP Hybris Cloud for Customer
Rea-time business application data available
in collaboration context in SAP Jam

 Fuel collaborative decisions: Enable users
with multi-source data
 Accelerate decision making: Manage docs,
feedback along with business data
 Improve user experience, increase the value
of your applications
 Simplify data access from third-party apps with
REST APIs and SAP app integration
 Drive results: Track progress, create visibility
with planning/decision tools
 Provide visibility into rationale used to make
decisions
 Boost collaboration: Make app accessible
from any device and location
3. Innovate next generation business applications
Business users
Custom Applications
SAP Cloud Platform
Data from Custom
Applications
SAP / Third-Party
Business Applications
Data from Third-
Party Applications
Business Users
Real-time
Messaging
Decision Making
Tools

3. Innovate next generation business applications
Pre-defined Fiori UI
components for
SAP Cloud Platform
Web IDE
Javascript UI widgets
SAP Jam APIs on SAP
API Business Hub

 Provide training: Sharing videos and support
documents at one place
 Increase user satisfaction with self-service
support forums
 Improve engagement: Encourage information
sharing across app users
 Help scale knowledge: Create centers of
excellence for your super users
 Resolve problems quickly: Deliver real-time
expert support with messaging
 Improve app usage: Collect user feedback and
prioritize improvements using forums, polls, and
ratings
4. Streamline application roll-out
Employees Application support teams
Decision Making
Tools
Knowledge Base Videos / Wikis
Real-time
Messaging
Forums
Notifications

4. Streamline application roll-out
Increase user
satisfaction with self-
service support forums
Provide training materials
by sharing training videos
and support documents at
one place

SAP Jam Collaboration: Transform your business for the digital economy
Collaboration
Drive execution by aligning relevant
parties focus on key activities
Engagement
Inform and engage using personalized
home pages and content
Access
Streamline information access
based on user roles
Processes
Deliver results with SAP app
integrations & APIs for all apps
Security
Maximize security and
availability with rock-solid cloud
Any Device
Access information from any
device, any location

Customer Success
15%
Increase in employee
retention
Faster
Process execution and shorter
sales cycles
1 Platform
For employee communication,
data and performance reviews
2x
Growth of collaborative
contributions month over month
Collaboration
Between teams across geographies,
boosting employee engagement
126%
Increase in employee
participation
SunPower City Football
Group
Welcome
Break
YPF
Kaeser
Kompressoren
Sargent &
Lundy

Reduced licensing fee
20%
SAP Jam delivers proven results and ROI
The Total Economic Impact of SAP Jam, a July 2016 commissioned study conducted by Forrester Consulting on behalf of SAP
Lower onboarding costs
19%
Lower content creation
costs
11%
Easier to find experts
and information
15%
Faster time to resolve
issues
14%
Lower training travel
costs
20%
527%ROI over three years

Find out more
Learn more about SAP Jam Collaboration
https://cloudplatform.sap.com/capabilities/collaboration.html
https://www.sap.com/products/enterprise-social-collaboration.for-
enterprise-collaboration.html
Free developer trial
https://blogs.sap.com/2015/06/17/welcome-to-your-new-sap-jam-
developer-edition/
Community
https://www.sap.com/community/topic/jam-collaboration.html
Join the conversation
Follow @SAPSocial
Keep updated with #SAPJam
Contact a Representative
SAP is here to help.
Contact your local SAP representative.
+1-800-872-1727

Saiprashanth Reddy Venumbaka, SAP
saiprashanth.venumbaka@sap.com
Christian Happel, SAP
christian.happel@sap.com
Thank you.

SAP Jam Collaboration: Capabilities
Corporate Identity Provider
User provisioning and SSO
Modern Intranet
Real-time business data
Real-time messages
Knowledge base
Planning and decision making tools
External collaboration
Enterprise social networking
Extensibility
Reporting/Dashboards
Enterprise-grade security
SAP Cloud Platform
SAP and Third Party
Applications
Content
Management Systems
Custom Applications

High-level overview – SAP Cloud Platform
1) Public Preview 2) planned innovations / Future direction
1
2
Business Services Commerce
Localization/
Tax
Data Quality
Platform Services Integration Analytics Mobile IoT
(Big) Data Services:
SAP HANA
SAP ASE Redis
PostgreSQL MongoDB
Data & Storage Services
Hadoop
SAP Vora2
Collaboration Security UX
Machine
Learning
…
SAP Web IDE /
SAP API Business Hub
Cockpit Marketplace
Development Operations Commerce
Virtual Machines
Dev / Ops
Development
Lifecycle
Management
Profiling
Monitoring
Debugging
Performance
Statistics
Programming
models
HTML5
XSJS/XSA
Java
Node.js
Python
Community
Buildpacks
SAP Cloud Platform

SAP Jam Extension Scenarios with SAP Cloud Platform
Build complete integration with SAP Cloud Platform and SAP Jam
1
2
JS Embed Widget / Single-Use Token
OpenSocial Gadget
OData Business
Record
OData / REST / OAuth
SAP Jam
SAP Jam destination definition and trust
Auto-provision users using SCIM 1
2
3
4
5
6
Event Push
Notifications
Use the SAP Jam API to
integrate Jam content with
your business application
data
Add SAP Jam functionality
to web pages using
embeddable widgets
Develop OpenSocial
gadgets for SAP Jam on
SAP Cloud Platform
Use SAP Cloud Platform
to integrate your business
data into SAP Jam
Integrate SAP Jam
templates and tools to
define custom, repeatable
processes
Subscribe to SAP Jam
Push Notifications to
capture events from SAP
Cloud Platform
3
4
5
6

Customer Success
SunPower: Optimizes
its workforce to change the
way the world is powered
Video | BTS
City Football
Group: Connecting
Clubs Across The Globe
Video | BTS
Welcome Break:
Increasing Employee
Retention 15%
Video | BTS
YPF
YPF: Promoting
Information Sharing
Through Collaboration
BTS
Sargent & Lundy:
Sharing knowledge across
employees
Video | BTS
Kaeser: Streamlining
sales and service with
social collaboration
Video

Making decisions in the moment
Video | Business Transformation Study

Building a Global Community of Football Clubs and Fans

Increasing Employee Retention 15%

Promoting Information Sharing Through Collaboration
Business Transformation Study

Powering the Next Generation on Blended Learning

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