The document summarizes several large-scale ICT projects undertaken by the Greek public sector to modernize services and operations. It describes projects to create a government CRM system, consolidate services onto an e-government portal, implement an electronic tax filing system, create a shared human resources management system, build data centers and a national government network, and expand broadband access to rural areas. The projects aim to improve public services, increase efficiency, promote transparency and data sharing, and reduce costs through technologies like cloud computing and shared infrastructure.
The document discusses information sharing and cyber defense, focusing on the role of the Computer Emergency Response Team (CERT) organization. It notes that effective cyber defense requires cooperation between the national CERT, government agencies, industry peers, standards bodies, universities and technology companies to share cyber threat intelligence and best practices. The CERT aims to monitor networks, respond to incidents, conduct forensic analysis and research, while operating under the regulatory framework of the National Cyber Bureau and privacy laws.
This document discusses key considerations for implementing SMART e-governance in India on a national scale. It outlines the population growth trends driving government service needs, as well as economic and technological factors like ICT growth and increasing mobile connectivity. It then reviews current e-governance initiatives in various Indian states before detailing recommendations for a phased, multi-level implementation approach to establish interoperable e-governance services nationwide.
Opportunities and limitations of big data in evidence based policy makingTeknologirådet
Big data has the potential to transform evidence-based policymaking by providing new ways to sense the world and gain insights. It allows governments to analyze vast amounts of digital information from sources like social media, smartphones, and sensors. This data can be linked, analyzed, and visualized to reveal unexpected patterns and forecast future trends. Policymakers could use big data to better engage the public, collaborate with citizen experts, communicate policies, and monitor the impact of decisions in real-time. However, challenges remain around building robust platforms and tools to facilitate public deliberation and decision-making using big data.
Smarter computing : an introduction to a new era of ITKarl Roche
The document discusses the emergence of smarter computing as the next era of IT. Smarter computing involves designing IT infrastructure for data, optimizing systems for specific tasks, and managing systems through the cloud. This allows organizations to gain insights from vast amounts of data, improve efficiency, and reinvent business processes. IBM can help companies adopt smarter computing through projects involving big data, optimized systems, and cloud computing to improve decision making, reduce costs, and drive innovation.
Enabling the digital economy: Postal services 2020angelic961
The document discusses how postal services are enabling the digital economy by providing e-services. It provides examples of postal e-communication services like internet kiosks in post offices. It also discusses e-government services provided by posts like acting as access points for e-government or hybrid mail delivery. Further, it outlines UPU programs to support postal e-services and e-commerce like the digital action plan, international secure email box, and .post top level domain.
The document discusses current initiatives in e-government interoperability including frameworks from the UK, France, EU and US. It analyzes the state of interoperability and outlines a two-phase approach for the future, focusing first on enabling data exchange and then on leveraging interoperability through enterprise architecture modeling and change management. Key issues addressed include technology readiness, process understanding, and change management for transitioning to e-government.
Fabien Girardin presented on using network data as material to shape urban strategies. He discussed how data from wireless networks, public transportation systems, and other sources can provide insights into mobility patterns, occupancy levels, and flows of people. Two case studies were presented: analyzing mobile network and photo data to evaluate the impact of new waterfront attractions in New York City, and measuring occupancy levels and flows using mobile phone data to manage congestion at the Louvre museum. Girardin argued that network data can both inform strategies and become part of the value of urban spaces, but also noted limitations and the need to combine quantitative data with qualitative observations.
The document discusses information sharing and cyber defense, focusing on the role of the Computer Emergency Response Team (CERT) organization. It notes that effective cyber defense requires cooperation between the national CERT, government agencies, industry peers, standards bodies, universities and technology companies to share cyber threat intelligence and best practices. The CERT aims to monitor networks, respond to incidents, conduct forensic analysis and research, while operating under the regulatory framework of the National Cyber Bureau and privacy laws.
This document discusses key considerations for implementing SMART e-governance in India on a national scale. It outlines the population growth trends driving government service needs, as well as economic and technological factors like ICT growth and increasing mobile connectivity. It then reviews current e-governance initiatives in various Indian states before detailing recommendations for a phased, multi-level implementation approach to establish interoperable e-governance services nationwide.
Opportunities and limitations of big data in evidence based policy makingTeknologirådet
Big data has the potential to transform evidence-based policymaking by providing new ways to sense the world and gain insights. It allows governments to analyze vast amounts of digital information from sources like social media, smartphones, and sensors. This data can be linked, analyzed, and visualized to reveal unexpected patterns and forecast future trends. Policymakers could use big data to better engage the public, collaborate with citizen experts, communicate policies, and monitor the impact of decisions in real-time. However, challenges remain around building robust platforms and tools to facilitate public deliberation and decision-making using big data.
Smarter computing : an introduction to a new era of ITKarl Roche
The document discusses the emergence of smarter computing as the next era of IT. Smarter computing involves designing IT infrastructure for data, optimizing systems for specific tasks, and managing systems through the cloud. This allows organizations to gain insights from vast amounts of data, improve efficiency, and reinvent business processes. IBM can help companies adopt smarter computing through projects involving big data, optimized systems, and cloud computing to improve decision making, reduce costs, and drive innovation.
Enabling the digital economy: Postal services 2020angelic961
The document discusses how postal services are enabling the digital economy by providing e-services. It provides examples of postal e-communication services like internet kiosks in post offices. It also discusses e-government services provided by posts like acting as access points for e-government or hybrid mail delivery. Further, it outlines UPU programs to support postal e-services and e-commerce like the digital action plan, international secure email box, and .post top level domain.
The document discusses current initiatives in e-government interoperability including frameworks from the UK, France, EU and US. It analyzes the state of interoperability and outlines a two-phase approach for the future, focusing first on enabling data exchange and then on leveraging interoperability through enterprise architecture modeling and change management. Key issues addressed include technology readiness, process understanding, and change management for transitioning to e-government.
Fabien Girardin presented on using network data as material to shape urban strategies. He discussed how data from wireless networks, public transportation systems, and other sources can provide insights into mobility patterns, occupancy levels, and flows of people. Two case studies were presented: analyzing mobile network and photo data to evaluate the impact of new waterfront attractions in New York City, and measuring occupancy levels and flows using mobile phone data to manage congestion at the Louvre museum. Girardin argued that network data can both inform strategies and become part of the value of urban spaces, but also noted limitations and the need to combine quantitative data with qualitative observations.
This document provides an agenda for a presentation on building automation and security integration. The presentation will introduce CABA and IIBC, discuss applying life cycle cost analysis to green building options and intelligent building choices, cover funding sources for energy and demand response projects, and take questions. It emphasizes that building automation systems can integrate a wide range of "information" like energy management, security, and facility management to create intelligent buildings with opportunities to reduce costs and improve tenant experience.
This document discusses trends in the expansion of the web from 2000 to 2020, including:
- The evolution of the web from static content to incorporating thoughts, things, and intelligence through technologies like semantic search, voice processing, augmented reality, and brain-computer interfaces.
- Emerging screens and interfaces beyond the traditional computer, including projectors, contact lenses, glasses and potential implants that may become the "5th screen."
- How computers and the web will become integrated into clothing, bodies and environments through miniaturization and technologies like voiceless communication and gesture control.
The document discusses emerging technologies and their convergence and impact across several domains from 2008 to 2020. Key technologies mentioned include artificial intelligence, smart personal assistants, augmented reality, brain-computer interfaces, immersive entertainment, and the integration of human and digital experiences. These technologies are projected to converge and transform areas like communication, education, commerce, community, and entertainment over the next decade.
Knowledge Partnership provides design and execution services for mobile communications including operational support systems, business support systems, and enterprise support systems. They help clients with network planning, smart devices, billing, marketing, and other areas. Knowledge Partnership has extensive experience across the mobile value chain and can help clients with strategy, business operations, systems, infrastructure management, and solutions architecture.
CPS Energy, a municipal utility serving San Antonio, hired consulting firms Karta and Motorola to assess its aging wireless and IT systems and develop a mobility strategy. Karta identified CPS's top 10 mobility goals through interviews. Motorola performed a maturity assessment and gap analysis to evaluate CPS's current capabilities and architectural recommendations. This revealed that CPS needed to upgrade its wireless network and create an overall mobility strategy to provide employees reliable access to information from any location. CPS is deploying a new Harmony wireless system and working to converge its communications networks and systems to achieve its long-term vision of enabling mobile access to any needed information.
Smart Cities - Learning from Intel Cities - The Community of Practice as a vi...Smart Cities Project
This report is the second on the IntelCities Community of Practice (CoP) and outlines the integrated - innovation seeking and knowledge creating - model of eGov services developed under the shared enterprise of the organisation’s capacity-building activities, co-design actions, monitoring and evaluation exercises. This offers a synopsis of the information technology (IT) adopted by the IntelCities CoP to develop the organisation’s e-learning platform, Knowledge Management System and digital library as a set of semantically-interoperable eGov services supporting the crime, safety and security initiatives of socially-inclusive and participatory urban regeneration programmes.
SMART City - Managing of Non-IT InfrastructureAmol Vidwans
The document discusses the need for a centralized, automated solution to manage the non-IT infrastructure of a smart city in an open, standardized way. It describes challenges with current proprietary, manual systems like high costs and errors. The proposed solution would connect devices like generators and sensors over an IP network to centralized servers for remote monitoring and control. This could potentially be offered as an infrastructure service by various providers to help cities and businesses manage assets more efficiently.
This document provides guidelines to improve e-readiness at different levels:
1. It outlines the unique characteristics of ICT and presents prerequisites, challenges, and focus areas for building e-readiness.
2. It describes three levels of e-readiness - basic, developing, and advanced - and strategies for each level, including developing initial infrastructure, increasing ICT penetration, promoting usage, and exploring innovation.
3. For the basic level, it emphasizes introducing ICT to society, demonstrating government support, developing education and awareness, and establishing basic connectivity and resources.
This document provides an overview of e-readiness self-assessment and manuals for improving countries' e-readiness. It discusses conducting self-assessments to determine a country's level of e-readiness as basic, developing, or advanced. Factors to evaluate include e-leadership, infrastructure, IT, policies, and regulations. The document outlines strategies, prerequisites, and funding systems for each e-readiness level and establishing an ICT program within NAM countries.
This document provides an overview of GPRS and EDGE mobile networks. It discusses key topics such as services, architecture, mobility management, session management, and transmission on BSS networks. The summary covers the introduction to GPRS, the new core network architecture including interfaces and protocol stacks, and temporary identities used for mobility management.
This document promotes smart living through connectivity, interactivity, security and intelligence across various domains including smart home, enterprise, campus, hotel and city. It describes how integrated wireless networking, interactive digital displays, biometric access control, automated systems and data analytics can create smart environments and improve lives.
Touch&Travel is a project that uses near-field communication (NFC)-enabled mobile phones as tickets for public transportation. It allows passengers to check-in on their phone when starting a trip and check-out when ending to pay automatically based on the travel. The system is being tested in Germany with goals of providing simple, flexible transportation access across multiple operators and modes of transit without needing to purchase tickets in advance. It aims to lower infrastructure costs by using existing mobile networks for communication instead of requiring connection points to power or backend systems.
The document discusses how government IT procurement has traditionally resulted in bespoke, complex, and costly systems. It argues that emerging digital technologies allow a new approach where systems and services are disaggregated and reaggregated in a modular, standardized way around user needs. This could transform public services by moving away from input-focused bureaucracies towards outcomes-based models leveraging open platforms and a utility marketplace of interchangeable components. However, significant skills, processes, and mindset changes would be required within government to take advantage of this new approach.
Sip vo ip-ims-convergence-d2-10 at kishoreAT Kishore
This document discusses emerging trends toward convergence in communications markets and focuses on how SIP profiles can benefit from convergence. It recommends the following action plan for service providers to successfully adopt a convergence model: (1) Start working now with Alcatel-Lucent on defining SIP profiles and services to support convergence; (2) Begin product development and trials of convergence services now to be ready for commercial launch in 2008; (3) Leverage existing prototype applications and services to trial convergence concepts with major operators. The goal is to get started immediately to be prepared for long-term success in converged markets.
Frugal InfoTech is a BPO startup based in Bihar, India. It was founded by graduates of MDI Gurgaon with the vision of bringing jobs to Bihar through the ITES/BPO industry at lower costs than urban areas. The presentation outlines Frugal's management team, services offered in areas like customer support, data processing and industries served. It also describes Frugal's infrastructure, timeline for starting operations and benefits of lower costs and dedicated workforce.
Fibocom G600 and G610 are GPRS modules designed for M2M applications. They feature small size, low power consumption, and reliable data transmission. The modules support various cellular bands and industrial temperature ranges, making them suitable for applications in automotive telematics, smart grids, payment, healthcare, and more. They include features like TCP/IP stacks, MMS, and various interfaces to integrate with peripheral devices.
Mobile solutions can help government agencies achieve greater efficiencies, enhance effectiveness, and potentially realize cost savings. Specifically, the document discusses how mobile technologies allow field workers to access information and input data remotely, streamlining processes. This enables tasks like inspections, dispatching workers, and tracking assets to be performed more quickly and accurately. The document also provides several use cases where government agencies have benefited from mobile solutions in areas such as code enforcement, transportation, and social services. Overall, the key message is that mobility can empower government employees and improve services while controlling costs.
Cloud computing submit seamolec 19 feb 2013iwita_1
The document discusses next generation e-government and cloud computing services. It proposes developing integrated public services through a government cloud that can provide standardized services and applications to various ministries and agencies. This would improve interoperability between different levels of government and maximize efficiency. The implementation of e-KTP electronic ID cards in Indonesia is presented as a use case, with the vision of the cards serving as multifunctional cards for various government and public services through integration with a national population database.
The document discusses the concept of an "eCity", which is described as a future-oriented, green, and intelligent city. It outlines the vision and architecture of an eCity, which includes elements like safe city, e-education, e-government, green industry, and happy life. The eCity architecture uses new technologies like cloud computing and 5G networks to enable applications, information gathering and transmission throughout the city.
Itac benoit long deck final eng - feb 12 2013KBIZEAU
Shared Services Canada is transforming IT service delivery through a multi-step methodology. It aims to simplify technology infrastructure, standardize processes, modernize systems and make services more cost effective. The transformation will consolidate data centres, modernize networks and transition to a cloud-based infrastructure over three waves from 2013 to 2020. It uses a five step plan-build-operate methodology for individual service transformations.
The document discusses Shared Services Canada (SSC), which was created in 2011 to consolidate and standardize IT infrastructure across the Canadian government. SSC took over responsibility for email, data centers, networks, and telecommunications for 43 government institutions, with the goals of reducing costs, improving security, and maximizing efficiencies. The document outlines the complex and costly state of previous fragmented IT systems, and describes SSC's plans to transform infrastructure delivery through consolidation of services, procurement of new shared systems, and migration of departments over multiple years.
This document provides an agenda for a presentation on building automation and security integration. The presentation will introduce CABA and IIBC, discuss applying life cycle cost analysis to green building options and intelligent building choices, cover funding sources for energy and demand response projects, and take questions. It emphasizes that building automation systems can integrate a wide range of "information" like energy management, security, and facility management to create intelligent buildings with opportunities to reduce costs and improve tenant experience.
This document discusses trends in the expansion of the web from 2000 to 2020, including:
- The evolution of the web from static content to incorporating thoughts, things, and intelligence through technologies like semantic search, voice processing, augmented reality, and brain-computer interfaces.
- Emerging screens and interfaces beyond the traditional computer, including projectors, contact lenses, glasses and potential implants that may become the "5th screen."
- How computers and the web will become integrated into clothing, bodies and environments through miniaturization and technologies like voiceless communication and gesture control.
The document discusses emerging technologies and their convergence and impact across several domains from 2008 to 2020. Key technologies mentioned include artificial intelligence, smart personal assistants, augmented reality, brain-computer interfaces, immersive entertainment, and the integration of human and digital experiences. These technologies are projected to converge and transform areas like communication, education, commerce, community, and entertainment over the next decade.
Knowledge Partnership provides design and execution services for mobile communications including operational support systems, business support systems, and enterprise support systems. They help clients with network planning, smart devices, billing, marketing, and other areas. Knowledge Partnership has extensive experience across the mobile value chain and can help clients with strategy, business operations, systems, infrastructure management, and solutions architecture.
CPS Energy, a municipal utility serving San Antonio, hired consulting firms Karta and Motorola to assess its aging wireless and IT systems and develop a mobility strategy. Karta identified CPS's top 10 mobility goals through interviews. Motorola performed a maturity assessment and gap analysis to evaluate CPS's current capabilities and architectural recommendations. This revealed that CPS needed to upgrade its wireless network and create an overall mobility strategy to provide employees reliable access to information from any location. CPS is deploying a new Harmony wireless system and working to converge its communications networks and systems to achieve its long-term vision of enabling mobile access to any needed information.
Smart Cities - Learning from Intel Cities - The Community of Practice as a vi...Smart Cities Project
This report is the second on the IntelCities Community of Practice (CoP) and outlines the integrated - innovation seeking and knowledge creating - model of eGov services developed under the shared enterprise of the organisation’s capacity-building activities, co-design actions, monitoring and evaluation exercises. This offers a synopsis of the information technology (IT) adopted by the IntelCities CoP to develop the organisation’s e-learning platform, Knowledge Management System and digital library as a set of semantically-interoperable eGov services supporting the crime, safety and security initiatives of socially-inclusive and participatory urban regeneration programmes.
SMART City - Managing of Non-IT InfrastructureAmol Vidwans
The document discusses the need for a centralized, automated solution to manage the non-IT infrastructure of a smart city in an open, standardized way. It describes challenges with current proprietary, manual systems like high costs and errors. The proposed solution would connect devices like generators and sensors over an IP network to centralized servers for remote monitoring and control. This could potentially be offered as an infrastructure service by various providers to help cities and businesses manage assets more efficiently.
This document provides guidelines to improve e-readiness at different levels:
1. It outlines the unique characteristics of ICT and presents prerequisites, challenges, and focus areas for building e-readiness.
2. It describes three levels of e-readiness - basic, developing, and advanced - and strategies for each level, including developing initial infrastructure, increasing ICT penetration, promoting usage, and exploring innovation.
3. For the basic level, it emphasizes introducing ICT to society, demonstrating government support, developing education and awareness, and establishing basic connectivity and resources.
This document provides an overview of e-readiness self-assessment and manuals for improving countries' e-readiness. It discusses conducting self-assessments to determine a country's level of e-readiness as basic, developing, or advanced. Factors to evaluate include e-leadership, infrastructure, IT, policies, and regulations. The document outlines strategies, prerequisites, and funding systems for each e-readiness level and establishing an ICT program within NAM countries.
This document provides an overview of GPRS and EDGE mobile networks. It discusses key topics such as services, architecture, mobility management, session management, and transmission on BSS networks. The summary covers the introduction to GPRS, the new core network architecture including interfaces and protocol stacks, and temporary identities used for mobility management.
This document promotes smart living through connectivity, interactivity, security and intelligence across various domains including smart home, enterprise, campus, hotel and city. It describes how integrated wireless networking, interactive digital displays, biometric access control, automated systems and data analytics can create smart environments and improve lives.
Touch&Travel is a project that uses near-field communication (NFC)-enabled mobile phones as tickets for public transportation. It allows passengers to check-in on their phone when starting a trip and check-out when ending to pay automatically based on the travel. The system is being tested in Germany with goals of providing simple, flexible transportation access across multiple operators and modes of transit without needing to purchase tickets in advance. It aims to lower infrastructure costs by using existing mobile networks for communication instead of requiring connection points to power or backend systems.
The document discusses how government IT procurement has traditionally resulted in bespoke, complex, and costly systems. It argues that emerging digital technologies allow a new approach where systems and services are disaggregated and reaggregated in a modular, standardized way around user needs. This could transform public services by moving away from input-focused bureaucracies towards outcomes-based models leveraging open platforms and a utility marketplace of interchangeable components. However, significant skills, processes, and mindset changes would be required within government to take advantage of this new approach.
Sip vo ip-ims-convergence-d2-10 at kishoreAT Kishore
This document discusses emerging trends toward convergence in communications markets and focuses on how SIP profiles can benefit from convergence. It recommends the following action plan for service providers to successfully adopt a convergence model: (1) Start working now with Alcatel-Lucent on defining SIP profiles and services to support convergence; (2) Begin product development and trials of convergence services now to be ready for commercial launch in 2008; (3) Leverage existing prototype applications and services to trial convergence concepts with major operators. The goal is to get started immediately to be prepared for long-term success in converged markets.
Frugal InfoTech is a BPO startup based in Bihar, India. It was founded by graduates of MDI Gurgaon with the vision of bringing jobs to Bihar through the ITES/BPO industry at lower costs than urban areas. The presentation outlines Frugal's management team, services offered in areas like customer support, data processing and industries served. It also describes Frugal's infrastructure, timeline for starting operations and benefits of lower costs and dedicated workforce.
Fibocom G600 and G610 are GPRS modules designed for M2M applications. They feature small size, low power consumption, and reliable data transmission. The modules support various cellular bands and industrial temperature ranges, making them suitable for applications in automotive telematics, smart grids, payment, healthcare, and more. They include features like TCP/IP stacks, MMS, and various interfaces to integrate with peripheral devices.
Mobile solutions can help government agencies achieve greater efficiencies, enhance effectiveness, and potentially realize cost savings. Specifically, the document discusses how mobile technologies allow field workers to access information and input data remotely, streamlining processes. This enables tasks like inspections, dispatching workers, and tracking assets to be performed more quickly and accurately. The document also provides several use cases where government agencies have benefited from mobile solutions in areas such as code enforcement, transportation, and social services. Overall, the key message is that mobility can empower government employees and improve services while controlling costs.
Cloud computing submit seamolec 19 feb 2013iwita_1
The document discusses next generation e-government and cloud computing services. It proposes developing integrated public services through a government cloud that can provide standardized services and applications to various ministries and agencies. This would improve interoperability between different levels of government and maximize efficiency. The implementation of e-KTP electronic ID cards in Indonesia is presented as a use case, with the vision of the cards serving as multifunctional cards for various government and public services through integration with a national population database.
The document discusses the concept of an "eCity", which is described as a future-oriented, green, and intelligent city. It outlines the vision and architecture of an eCity, which includes elements like safe city, e-education, e-government, green industry, and happy life. The eCity architecture uses new technologies like cloud computing and 5G networks to enable applications, information gathering and transmission throughout the city.
Itac benoit long deck final eng - feb 12 2013KBIZEAU
Shared Services Canada is transforming IT service delivery through a multi-step methodology. It aims to simplify technology infrastructure, standardize processes, modernize systems and make services more cost effective. The transformation will consolidate data centres, modernize networks and transition to a cloud-based infrastructure over three waves from 2013 to 2020. It uses a five step plan-build-operate methodology for individual service transformations.
The document discusses Shared Services Canada (SSC), which was created in 2011 to consolidate and standardize IT infrastructure across the Canadian government. SSC took over responsibility for email, data centers, networks, and telecommunications for 43 government institutions, with the goals of reducing costs, improving security, and maximizing efficiencies. The document outlines the complex and costly state of previous fragmented IT systems, and describes SSC's plans to transform infrastructure delivery through consolidation of services, procurement of new shared systems, and migration of departments over multiple years.
Integrated Service Management provides visibility, control, and automation across business infrastructure to enable the delivery of innovative services. It offers service architectures tailored by industry and across the service lifecycle. Key benefits include improved scalability and flexibility, reduced costs, increased compliance and security, and optimized productivity through automated management. Customers in various industries like mining, insurance, telecom have leveraged IBM's solutions to significantly reduce expenses, drive innovation, comply with regulations, and enhance business efficiency.
The document discusses challenges for service level assurance in open innovation projects. It outlines demographic and societal challenges facing cities, such as an aging population and talent management issues. It then discusses metrics for evaluating business value, agile deployment, and sustainable delivery of services. The document proposes a smart city cloud platform using a networked infrastructure and core management services. It argues that converging digital, physical, natural, and human infrastructures using an integrated network and virtualized computing infrastructure is essential for smart information discovery and decision making in cities.
The document discusses how B2B e-business and supply chain management can be improved through increased interoperability and use of standards like NemHandel and OIOUBL. It proposes reference models for a plug-and-play B2B supply chain where suppliers, producers, distributors, retailers, and customers can seamlessly exchange information. The models aim to allow boundaryless information flow across organizations. The document also discusses how e-business CRM and SCM systems can be integrated to provide a 360-degree view of customers and transactions through the use of technologies like web services and XML.
Creating Smarter Cities 2011 - 03 - Joe Dignan - Microsoft - Connected govern...Smart Cities Project
Cities are the world’s economic engines and we are in the grips of a second great migration to the city. The analyst community has highlighted that the critical enabling mechanism to ameliorate these challenges is a gestalt ICT framework. Microsoft is a partner for a majority of the world’s cities and is taking up the challenge to define a global ICT framework for cities as part of their connected government framework.
Cloud Clf 2011 12 Big Things To Know Idc Analysts 2011Job Voorhoeve
The document discusses trends in technology presented by analysts from IDC. It covers:
1. How the "third platform" of cloud, mobile, social, analytics and more is transforming the IT industry and enabling millions of new applications and services.
2. How converged IT solutions are reaching limits and shared infrastructure will drive the next data center transformation.
3. How "bring your own license" approaches allow more deployment choices and ease of using public clouds for licensed applications.
4. How IT is reorienting around delivering services instead of applications, with vendors building digital supply chains and more companies sourcing complex cloud services.
Bull Open Source Feedback OW2con11, Nov 24-25, ParisOW2
This document discusses trends in computing including the explosion of data and devices, the transition to cloud computing and software as a service, and the increasing computerization of business processes. It notes challenges around security and sovereignty. Bull positions itself as the European leader in mission critical digital systems focusing on high performance, security, customization. It discusses Bull's role across the value chain from infrastructure to applications and its goal to support the shift to cloud while ensuring trust.
The document discusses the benefits of shared technology platforms in e-governance projects in India. It notes that individual government projects currently operate standalone systems, wasting resources through redundant infrastructure spending and "reinventing the wheel". Shared platforms allow for expedited procurement, pooled IT resources on demand, adherence to interoperability standards, and a shift from capital expenditure to operational expenditure models. The key elements of shared platforms include common infrastructure, software development environments, standardized processes, and call center/help desk support services. Information utilities would offer these platforms on a services basis including infrastructure as a service, platform as a service, and software/process management as a service. This enables agencies to leverage existing e-infrastructure and outsource routine
The document discusses whether eGovernment can work in the cloud. It provides examples from Digital Austria and discusses opportunities and risks of cloud computing legally, structurally, economically and technically. It also discusses using eID in the cloud and potential requirements for Austria, such as piloting projects, developing cloud-ready applications, and ensuring quality eID in the cloud. The document concludes that cloud computing promises cost reductions for eGovernment but also poses legal, technical and organizational challenges regarding citizens' personal data.
CSI-Piemonte is a consortium that has worked since 1977 to digitize the public administration in Piedmont. It designs and manages an integrated regional information system to enable online services for citizens and businesses. Today it has 96 member institutions including the region, provinces, municipalities, universities, and hospitals. It acts as an awarding authority for ICT contracts and manages a portfolio of services, platforms, and data across many areas of public administration.
Richard Baird, Vice President of IBM, presented on capabilities for digital transformation in government. He discussed systems of engagement that focus on citizen services through mobile apps, web apps, and social/location data. These systems need to be connected to systems of record for full transaction capabilities. IBM's systems of interaction portfolio bridges different systems and technologies like cloud, mobile, analytics and IoT. Case studies showed how systems of interaction improved emergency response times and patient care. The presentation promoted an integrated approach using IBM technologies to deliver digital government services.
Girish Sharma, General Manager, Product and Services, Netmagic SolutionsSmart City
Smart City Summit, Nashik - Building Smart Cities by Ensuring Effective IT & eGovernance, Digital Transformation, Smart Mobility, & Infrastructure ( Panel Discussion) - Girish Sharma, General Manager, Product and Services, Netmagic Solutions
E government avoiding a Dot Gov BubbleDaniel Gruia
The document discusses past failures with dot-com companies and concerns about a potential "dot-gov bubble" in electronic government projects. Specifically, it notes that early e-government initiatives in Austria saw very little usage. It identifies three key reasons for expected failures: a lack of cooperation between government agencies, citizens not embracing e-government due to it being technology-oriented rather than customer-focused, and a lack of promotion. The document argues for taking a more business-oriented approach to e-government that is focused on customers and outcomes.
Machine-to-Machine Services - E2E Architecture and A View to the Trillion End...Mahbubul Alam
This document discusses machine-to-machine (M2M) communication and provides forecasts for the growth of connected devices. It predicts there will be over 20 billion devices connected to the internet by 2020, with more M2M devices shipped each year than PCs, phones, tablets and other devices combined. The document also presents end-to-end M2M architectures including connectivity through mobile and cloud networks to M2M gateways and devices.
Similar to Information Society SA, Public Sector ICT CeBIT 2013 presentation (20)
Information Society SA, State Aid project presentation in CeBIT 2013Information Society SA
The document summarizes several Greek government programs that provide funding for digital investments and initiatives to support small and medium enterprises. Over 10,000 SMEs have received over €310 million total in public funding through programs focused on areas like e-commerce, digital content, tourism, and mobile applications. The goals are to help businesses improve operations, increase sales, create new jobs, and reduce costs through adoption of digital technologies and access to new markets.
Παρουσίαση της δράσης ενίσχυσης επιχειρήσεων για την αξιοποίηση καινοτόμων εφαρμογών σε ‘έξυπνες’ συσκευές κινητών επικοινωνιών και υπολογιστές-ταμπλέτες (tablet-pc)
Ψηφιακό Θεματολόγιο: Υπολείπεται του ευρωπαϊκού μέσου όρου η Ελλάδα, ωστόσο ...Information Society SA
Στις 18 Ιουνίου 2012, η Ευρωπαϊκή Επιτροπή δημοσίευσε την 2η ετήσια έκθεση προόδου του «Ψηφιακού Θεματολογίου», το οποίο αποτελεί μια από τις 7 εμβληματικές πρωτοβουλίες της «Στρατηγικής για την Ευρώπη 2020» (Europe 2020). Η εν λόγω έκθεση βασίζεται στις επιδόσεις των δεικτών που έχουν θεσπιστεί για την παρακολούθησή του «Ψηφιακού Θεματολογίου», και αποτελούν το «Ψηφιακό Βαθμολόγιο». Η «Κοινωνία της Πληροφορίας ΑΕ» και συγκεκριμένα το Παρατηρητήριο για τη Διοικητική Μεταρρύθμιση (πρώην Παρατηρητήριο για την Ψηφιακή Ελλάδα), ανέλυσε τα αποτελέσματα του «Ψηφιακού Βαθμολογίου» και παρουσιάζει τα κυριότερα σημεία που ανέδειξε η έκθεση προόδου, εστιάζοντας στην πορεία της Ελλάδας σε σχέση με τον ευρωπαϊκό μέσο όρο.
Παρουσίαση για το έργο του Εθνικού Ληξιαρχείου – Μητρώο Πολιτών.
Πρόκειται για ένα έργο εθνικής εμβέλειας που θα αποτελέσει βασικό εργαλείο για την προώθηση της Ηλεκτρονικής Διακυβέρνησης στην Ελλάδα, μέγιστου προϋπολογισμού € 43 εκατ. και διάρκειας 2,5 χρόνια.
Το έργο προορίζεται για το ΥΠΕΣ, για το σύνολο των Δήμων της χώρας και τα 1034 Ληξιαρχεία τους και για πληθώρα φορέων του Δημόσιου Τομέα (φορείς διαλειτουργικότητας).
Κύριο αντικείμενο του έργου είναι η υλοποίηση Πληροφοριακού Συστήματος και η δημιουργία βάσης δεδομένων Μητρώου Πολιτών, η οποία θα προκύψει :
α) από την ψηφιοποίηση/ καταχώρηση περίπου 26 εκατ. ληξιαρχικών πράξεων
β) τη διασύνδεση των ληξιαρχικών στοιχείων που θα ψηφιοποιηθούν/ καταχωρηθούν με τα στοιχεία δημοτικής κατάστασης του Εθνικού Δημοτολογίου και
γ) την αυτοματοποιημένη αντιπαραβολή τους και τη βελτίωση της ποιότητας, όπου απαιτηθεί.
ΣΥΖΕΥΞΙΣ ΙΙ – Παροχή Υποδομών υπηρεσίας Τηλεφωνίας και υπηρεσίας τηλεδιάσκεψη...Information Society SA
Παρουσιάζει συνοπτικά τις λειτουργικές και τεχνικές απαιτήσεις του εξοπλισμού τηλεφωνίας και τηλεδιάσκεψης καθώς και των υποδομών δομημένης καλωδίωσης που αποτελούν το κύριο αντικείμενο του εν λόγω υποέργου
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Παρουσιάζει συνοπτικά τις λειτουργικές και τεχνικές απαιτήσεις των περιφερειακών συσκευών ασφάλειας και του κεντρικού συστήματος ασφάλειας που αποτελούν το κύριο αντικείμενο του εν λόγω υποέργου
Παρουσιάζει συνοπτικά το επιχειρησιακό περιβάλλον του έργου ΣΥΖΕΥΞΙΣ ΙΙ, καθώς και την μεθοδολογία και τις δράσεις που χρησιμοποιήθηκαν για την ωρίμανση, σχεδίαση και τον προϋπολογισμό του
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Παρουσιάζει συνοπτικά τις λειτουργικές και τεχνικές απαιτήσεις του εξοπλισμού και των υποδομών των 2 κεντρικών κόμβων διασύνδεσης του δικτύου, της παροχής internet feed καθώς και του εξοπλισμού και των υποδομών των 2 κέντρων δεδομένων
ΣΥΖΕΥΞΙΣ ΙΙ – Προμήθεια, εγκατάσταση και λειτουργία Κεντρικών ISP Υπηρεσιών κ...Information Society SA
Παρουσιάζει συνοπτικά τις λειτουργικές και τεχνικές απαιτήσεις των υπηρεσιών καταλόγου, ονοματολογίας, καταχωρητή διευθύνσεων, διακομιστή μεσολάβησης, ηλεκτρονικού ταχυδρομείου, τηλέσυνεργασίας, φιλοξενίας εξυπηρετητών και επεξεργασίας πολυμεσικού υλικού που αποτελούν το κύριο αντικείμενο του εν λόγω υποέργου
Παρουσιάζει συνοπτικά το επιχειρησιακό περιβάλλον του έργου ΣΥΖΕΥΞΙΣ ΙΙ, καθώς και την μεθοδολογία και τις δράσεις που χρησιμοποιήθηκαν για την ωρίμανση, σχεδίαση και τον προϋπολογισμό του
ΣΥΖΕΥΞΙΣ ΙΙ – Παροχή Τηλεπικοινωνιακών Υπηρεσιών στους φορείς των 9 Νησίδων Τ...Information Society SA
Παρουσιάζει συνοπτικά τις λειτουργικές και τεχνικές απαιτήσεις των υπηρεσιών πρόσβασης και τηλεφωνίας αποτελούν το κύριο αντικείμενο των 9 υποέργων ισάριθμων νησίδων του ΣΥΖΕΥΞΙΣ ΙΙ
Information Society SA, Public Sector ICT CeBIT 2013 presentation
1. Greek Public Sector ICT Projects
Making the difference
March 2013
Vassilis Demestichas
vdemestichas@ktpae.gr
2. 2 Information Society SA
• Government Agency founded in 2001
• Designs and executes ICT and Restructuring projects
for the public sector
• Responsible for the operations for many large scale,
critical ICT projects of the public sector
• Executes State Aid projects for the Private Sector
• Completed projects of €1bn during the 3rd CSF
• Is the major lever for Digital Convergence in Greece for
the 4th CSF
4. 4 ICT Strategy Framework
Social Development and ICT
Social Development and ICT
SE C VRES
INFRASTUCTURE
GOVERNMENT
GOVERNMENT MULTI CHANNEL
MULTI CHANNEL
REGISTRIES
REGISTRIES SERVICE BUS DEPLOYMENT
I
SERVICE BUS DEPLOYMENT
Horizontal IT projects
Horizontal IT projects
Government Cloud and Data Centers
Government Cloud and Data Centers
Telecoms & Networks
Telecoms & Networks
User friendly and secure ICT
User friendly and secure ICT
5. 5 Horizontal ICT Projects
AAp
ppp
lilcc
i aa
titoo
i nn
ss
Vertical SSy
ysstteem
mss
CRMS ERP HRMS IT FRAMEWORK
Citizens Registry
Citizens Registry SSN
SSN VAT id
VAT id E-GOV now
E-GOV now SDK
SDK
HORIZONTAL IT PROJECTS
HORIZONTAL IT PROJECTS
G-CLOUD OPEN DATA
OPEN DATA MIS DATA
MIS DATA G-CLOUD
SYZEFXIS Ι SYZEFXIS ΙΙ ΜΑΝ RURAL
INFRASTUCTRURE PROJECTS
INFRASTUCTRURE PROJECTS
7. 7 Government CRM 1/2
Desired Outcome: • Unified case management
360ο Citizen Profile, Unified (technology and processes)
Case Management &
Resolution across all • Better personalized services
channels (Physical, Internet,
Call Center) • Strategic view of citizen and
enterprises needs
BUDGET : 14M
TIME PLAN : • Automated complex electronic
Design & Tender Process services
Phase - Q2 2013
Start Implementation – Q1
• Processes to unify offline and
2014 online
• Better response of Public Sector
to citizen and business needs
• Single sign-on to electronic
services
8. 8 Government CRM 2/2
SERVICE CHANNELS
3600 Case
Campaign
Unified Management
Management
Profile & Resolution
Citizens Core CRM &
& Enterprises
Custom Service Processes
MODELLING, SIMULATION, EXECUTION,
MONITORING, OPTIMIZATION, REPORTING
INTEROPERABILITY SERVICES
Citizens
ORGANIZATION
& Enterprises
Public
Administration Government
MIS Open Data
9. 9 e-Government NOW
Develop G2G, G2C and G2B • Develop services and secure
services and establish transactions over existing IT
interoperability culture and
value
systems
• Strengthen inter-operability
BUDGET : 8M culture and standards
TIME PLAN :
Design & Tender Process
• Organizational, business and
Phase - Q2 2013 technological modeling
Start Implementation – Q3
2014
• Enforce the electronic channel of
services
• Prepare a Governmental
Enterprise Resource Bus
• Build G2G, G2C and G2B
services
10. 10 TAXISnet: Electronic Tax Services
Improve the tax collection • Integrated electronic tax services
mechanism for citizens and
enterprises via the internet
• Integration with existing tax
channel systems
• Citizen centric approach
BUDGET : 8M • Secure transactions
TIME PLAN :
Operational as of December
• Value added services for the
2012 public servants, the citizens and
the enterprises
• 5,700,000 users
• 15 million transactions annually
11. 11 ELENXIS: Tax & Customs audits
Create an electronic tax &
• Collect, organize and process
customs control and audit information and data
mechanism for improving tax
compliance and against tax
• Risk analysis, targeted audits
fraud and selection of tax cases
• Audit planning and control
BUDGET : 26M
mechanism
TIME PLAN : • Case management
Operational as of December
2012
• Support for electronic case
management files
• Audit execution (on the field
support tools)
• Post audit support
12. 12 Government ERP 1/2
Greek Government is aiming • Increase and secure fiscal monitoring
to a Fiscal reform of the in General Government
General Government
• Improve the accuracy and integrity of
data, processes and financial
statements of General Government
BUDGET: 14M
TIME PLAN: • Reporting according to International
Design & Tender Process Accounting Standards
Phase - Q2 2013 • Implement a uniform ERP System
Start Implementation – Q4 across the Central Government
2013
Agencies
Start Implementation – Q1
2014
13. 13 Government ERP 2/2
1. Roll out of General Accounting Office (GAO) Financial
Management Information System (FMIS) to line
ministries
• Collect Budget Information & information on payment
commitments
• Consolidate and produce Fiscal Reports according to
international standards
• Monitor General Government financial performance
1. Extend existing General Government Fiscal Reporting
System
• Collect Budget Information & information on payment
commitments
• Consolidate and produce Fiscal Reports according to
international standards
• Monitor General Government financial performance
14. 14 Government HRMS
Introduction of a single
unified HRMS for a more
• Unified HRMS
effective Human Recourses
management and
• Common HR policies
development • Talent and Time management
• Supporting the idea of the State
BUDGET : 10M employee
TIME PLAN :
Design & Tender Process
• Focus on Human Capital
Phase - Q2 2013
Development
Start Implementation – Q3
2013
15. 15 Data Center and G-Cloud
Creation of two identical • Physical Infrastructure, software
DC’s one for Ministry of and hardware
Finance projects and one
the rest e-Government • Tools for the effective
projects. management of Operational
procedures
BUDGET : 15m €
TIME PLAN : • Cloud Services
Tender Process Phase -
Q1 2013
• Open Data infrastructure and
procedures
Start Implementation – Q4
2013
16. 16 Syzefxis II: National Network
• Offer network and telephony
After the success of Syzefxis services to 34.000 buildings
I network in connecting
6.000 buildings and reducing
nationwide
their telecom spending by • Offer wireless access to 55.000
half. government smartphones
BUDGET : 600 m€
• Secure access & SLA
TIME PLAN : • Syzefxis network interexchange
Design & Tender Process & Data Center services
Phase - Q2 2013 • ISP and value added services
Start Implementation – Q1
2014 • Telecom expenses savings for
the General Government
estimated up to 50% annually
• High level and secure services
for the public sector
17. 17 RURAL
• Establish Broadband
Broadband Development in Convergence between rural and
specific Rural White Areas of
Greece
urban areas
• Create the necessary
infrastructure and the
BUDGET : 201 m€ appropriate commercial interest
TIME PLAN : • Deployment of a powerful and
Tender Process Phase - Q2 future-proof network
2013 infrastructure that will gradually
Start Implementation – Q1 support at least the 95% of the
2014
targeted population
• Enforce digital growth and
development in rural areas
• Implementation through PPP
model (2-years build, 10-years
operation)