1. rewriting
information literacy recipe
the
future palates
for
Zaana Howard | QUT

2. zaana howard
associate lecturer | information systems school
science and engineering faculty
queensland university of technology
phd candidate | swinburne university
research focus: developing design thinking practice
in complex organisations

3. ground
rules

4. encourage wild ideas
only good and better
no spectators
collaborative
work perfect
done, not
fast

5. process
discovery
testing definition
prototyping ideation

6. discovery

7. some things to consider…
http://www.youtube.com/playlist?list=PLV2-4BuoClUNZdCdEtZAfg2fQtDyYNhZ

8. some questions…
what is the information world that our
community live in?
how do we encourage good habits & healthy
choices in information consumption?
how do we match graduate skills with
employer needs & expectations?
how do we prepare students as information
problem solvers?
how do we create learning experiences that
are dynamic, relevant, engaging and fun?

9. share what you know
what do you already know about the IL experience?
good points? pain points?
what do you need to be aware of for the future?
challenges? opportunities?
any themes and insights?
8 mins

10. problem
definition

11. your mission:
ultimate
create the
information (literacy)
experience
for a university community member.

12. designing experiences…
http://www.poetpainter.com/thoughts/article/ia-summit-2009-the-
fundamentals-of-experience-design-

13. experience principles
www.elearningnetwork.org/newsletter.../BBC_toolkit_cards_v11.pdf

14. persona
keep asking:
what are they trying to achieve?
what do they need?

15. create a
problem question
make it juicy & actionable

16. how might
who what so that
why?

17. example
how might an engineering post
graduate student find relevant
and credible information quickly
so that time on work is limited as
they have a full time job and a
small baby?

18. how might who
what so that why?
based on the persona, need and insight
12 mins

19. ideation

20. fill the box
brainstorm
features, functions,
core ingredients
be specific

21. brainstorm
features, functions, core ingredients
be specific
50 ideas 10 mins

22. prototyping

23. make the box
focus on done, *not* pretty or perfect
examples
cereal, shoes, toys
gadgets,chocolate +…
15 mins

24. think about
what is it called
what is its tag line
what are its most compelling benefits
what are its best features
what imagery would make it stand out
don’t forget who it is for

25. pitch

26. plan your pitch
5 mins

27. pitching
be
clear,
brief,
specific,
appropriate,
narrow & visual

28. sell the box
pitch
60 seconds or less

29. done!
adapted from ‘An introduction to design thinking: redesigning the gift giving experience’ by Hassno
Platner Institute of Design at Stanford & ‘Design the box’ from the book Go Gamestorm by Dave Gray.

30. reflect

31. process reminder
discovery
testing definition
prototyping ideation

32. thankyou
zaana howard
z.howard@qut.edu.au
zaanahoward.com
@zaana