Industry Keynote: Redefine Operations in a DevOps World—The New Role for Site Reliability Engineering

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Across industries, modern operations teams have noted the emergence of a new role: the Site Reliability Engineer (SRE). An SRE is a new IT craftsperson who fuses software engineering and operations best-practices to enable highly reliable software systems. Once the domain of Web-scale businesses only, this discipline is both applicable and important for any organization looking to differentiate itself in a world increasingly defined by software. In this session, Todd Palino from LinkedIn explores the SRE role from organizational, team and individual perspectives. He’ll describe how by crafting automation and problem solving, a SRE can permeate across a technical organization—not only ensuring a massively high-performant and always-available site, but also informing optimum decision making—assisting with everything from system procurement to application design, builds and deployment. For more information on DevOps: Agile Operations, please visit: http://ow.ly/xUXz50g61RR

Technology

Industry Keynote: Redefine Operations in a
DevOps World – The New Role for Site
Reliability Engineering
Todd Palino
DO2T61S
DEVOPS: AGILE OPERATIONS
Senior Staff Engineer, Site Reliability
LinkedIn

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The content provided in this CA World 2017 presentation is intended for informational purposes only and does not form any type
of warranty. The information provided by a CA partner and/or CA customer has not been reviewed for accuracy by CA.
For Informational Purposes Only
Terms of This Presentation

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Abstract
Across industries, modern operations teams have noted the emergence of a new role:
the Site Reliability Engineer (SRE). An SRE is a new IT craftsperson who fuses software
engineering and operations best-practices to enable highly reliable software systems.
Once the domain of Web-scale businesses only, this discipline is both applicable and
important for any organization looking to differentiate itself in a world increasingly
defined by software.
In this session, Todd Palino from LinkedIn explores the SRE role from organizational,
team and individual perspectives. He’ll describe how by crafting automation and problem
solving, a SRE can permeate across a technical organization—not only ensuring a
massively high-performant and always-available site, but also informing optimum
decision making—assisting with everything from system procurement to application
design, builds and deployment.
Todd
Palino
LinkedIn
Senior Staff Engineer
Site Reliability

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Automate the easy things
Make the hard things easy

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What gets measured,
gets fixed

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We are here to
attack the problem
Not the person

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Be impeccable with your word
Don’t take things personally
Don’t make assumptions
Always do your best

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There are three kinds of feedback:
Positive, negative, and none
Only one of them is bad

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Resources
Every Day is Monday in Operations – Ben Purgason and David Henke
https://www.linkedin.com/pulse/introduction-every-day-monday-operations-benjamin-purgason/
Site Reliability Engineering, from O’Reilly Media
https://landing.google.com/sre/book.html
More Questions About SRE?

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Stay connected at communities.ca.com
Thank you.

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DevOps:
Agile Operations
For more information on DevOps: Agile Operations,
please visit: http://cainc.to/CAW17-AO

Across industries, modern operations teams have noted the emergence of a new role: the Site Reliability Engineer (SRE); a new IT craftsperson who fuses software engineering and operations best practices to enable highly reliable software systems. Once the domain of web-scale businesses, this discipline is both applicable and important for any organization looking to differentiate itself in a world increasingly defined by software. In this session, Todd Palino from LinkedIn explores SRE from organizational, team and individual perspectives. He’ll describe how by crafting automation and problem solving, SRE can permeate across a technical organization – not only ensuring a massively high-performant and always available site, but used to inform optimum decision making - in everything from system procurement to application design, builds and deployment. Todd will talk in depth about what constitutes the best in SRE in a DevOps world, using examples to examine the techniques needed to accelerate value and grow teams. Taking the ‘lid-off’ SRE at LinkedIn, join Todd as he describes how it started and continues to evolve, what goals are important, and how it’s instrumental in building a high-trust and inclusive team culture needed to drive continuous improvement -- and importantly, have lots of fun doing it!

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