SlideShare a Scribd company logo

Designing Technical Content for Voice Experience

•
•
Ravi Kumar A
Ravi Kumar A

How to use #Alexa for Improving Customer Experience through Information Discovery and #Customer Engagement. https://www.youtube.com/watch?v=oaa7yHVEtqk&t=905s

Technology
1 of 41
Download to read offline
2 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
3 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
4 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
5 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
6 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
7 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
8 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
9 © 2017 CA. ALL RIGHTS RESERVED. Experience is everything. In business and in life, we choose the things we like, seeking them out over and over again. The things we don’t enjoy we avoid like the plague. Experience drives our decisions. Of course, that’s never been more true than in the application economy. Today’s customers are empowered and have more choices than ever. Providing a superior customer experience is a simple concept, yet deceptively difficult to execute. The Bottom Line: Customer Experience is THE prime differentiator in business today.
10 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
• • • • • • • • • •
12 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
15 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
16 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
17 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
18 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
19 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
20 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
21 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
22 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
23 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
24 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
 IT Management – Ops Directors  XXXXX  XXXXXX   
 IT Management – Ops Directors  XXXXX  XXXXXX    
 IT Management – Ops Directors  XXXXX  XXXXXX
28 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
30 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
31 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
32 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
33 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
35 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS ff ff ff ff ff
37 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
38 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS • • • •
39 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS • • • • • • •
40 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
41 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS

Recommended

500 Demo Day Batch 19: Fingertips Lab
500 Demo Day Batch 19: Fingertips Lab500 Demo Day Batch 19: Fingertips Lab
500 Demo Day Batch 19: Fingertips Lab500 Startups
 
Tattva rajesh lifespaces thane_archstones property solutions_asps_bhavik_b...
Tattva rajesh lifespaces thane_archstones property solutions_asps_bhavik_b...Tattva rajesh lifespaces thane_archstones property solutions_asps_bhavik_b...
Tattva rajesh lifespaces thane_archstones property solutions_asps_bhavik_b...Archstones property solutions
 
Industry Keynote: Redefine Operations in a DevOps World—The New Role for Site...
Industry Keynote: Redefine Operations in a DevOps World—The New Role for Site...Industry Keynote: Redefine Operations in a DevOps World—The New Role for Site...
Industry Keynote: Redefine Operations in a DevOps World—The New Role for Site...CA Technologies
 
API Academy: Microservices - How to Safely Speed Up Your Digital Innovation
API Academy: Microservices - How to Safely Speed Up Your Digital InnovationAPI Academy: Microservices - How to Safely Speed Up Your Digital Innovation
API Academy: Microservices - How to Safely Speed Up Your Digital InnovationCA Technologies
 
CA's Vision for Business Automation
CA's Vision for Business AutomationCA's Vision for Business Automation
CA's Vision for Business AutomationCA Technologies
 
CA's Vision for Business Automation
CA's Vision for Business AutomationCA's Vision for Business Automation
CA's Vision for Business AutomationCA Technologies
 
Redefine Operations in a DevOps World: The New Role for Site Reliability Eng...
Redefine Operations in a DevOps World: The New Role for Site Reliability Eng...Redefine Operations in a DevOps World: The New Role for Site Reliability Eng...
Redefine Operations in a DevOps World: The New Role for Site Reliability Eng...Todd Palino
 
Inside Dynamic Organizations
Inside Dynamic Organizations Inside Dynamic Organizations
Inside Dynamic OrganizationsCA Technologies
 

Recommended

500 Demo Day Batch 19: Fingertips Lab
500 Demo Day Batch 19: Fingertips Lab500 Demo Day Batch 19: Fingertips Lab
500 Demo Day Batch 19: Fingertips Lab500 Startups
 
Tattva rajesh lifespaces thane_archstones property solutions_asps_bhavik_b...
Tattva rajesh lifespaces thane_archstones property solutions_asps_bhavik_b...Tattva rajesh lifespaces thane_archstones property solutions_asps_bhavik_b...
Tattva rajesh lifespaces thane_archstones property solutions_asps_bhavik_b...Archstones property solutions
 
Industry Keynote: Redefine Operations in a DevOps World—The New Role for Site...
Industry Keynote: Redefine Operations in a DevOps World—The New Role for Site...Industry Keynote: Redefine Operations in a DevOps World—The New Role for Site...
Industry Keynote: Redefine Operations in a DevOps World—The New Role for Site...CA Technologies
 
API Academy: Microservices - How to Safely Speed Up Your Digital Innovation
API Academy: Microservices - How to Safely Speed Up Your Digital InnovationAPI Academy: Microservices - How to Safely Speed Up Your Digital Innovation
API Academy: Microservices - How to Safely Speed Up Your Digital InnovationCA Technologies
 
CA's Vision for Business Automation
CA's Vision for Business AutomationCA's Vision for Business Automation
CA's Vision for Business AutomationCA Technologies
 
CA's Vision for Business Automation
CA's Vision for Business AutomationCA's Vision for Business Automation
CA's Vision for Business AutomationCA Technologies
 
Redefine Operations in a DevOps World: The New Role for Site Reliability Eng...
Redefine Operations in a DevOps World: The New Role for Site Reliability Eng...Redefine Operations in a DevOps World: The New Role for Site Reliability Eng...
Redefine Operations in a DevOps World: The New Role for Site Reliability Eng...Todd Palino
 
Inside Dynamic Organizations
Inside Dynamic Organizations Inside Dynamic Organizations
Inside Dynamic OrganizationsCA Technologies
 
Case Study: Putting Citizens at The Center of Digital Government
Case Study: Putting Citizens at The Center of Digital GovernmentCase Study: Putting Citizens at The Center of Digital Government
Case Study: Putting Citizens at The Center of Digital GovernmentCA Technologies
 
Tour of innovative stores: Delivering with purpose
Tour of innovative stores: Delivering with purposeTour of innovative stores: Delivering with purpose
Tour of innovative stores: Delivering with purposeNational Retail Federation
 
Winter is Coming for Microservice Complexity - Challenges with Docker Apps
Winter is Coming for Microservice Complexity - Challenges with Docker AppsWinter is Coming for Microservice Complexity - Challenges with Docker Apps
Winter is Coming for Microservice Complexity - Challenges with Docker AppsCA Technologies
 
Case Study: Continuous Delivery in a Tech Debt Laden World by Talk Talk.
Case Study: Continuous Delivery in a Tech Debt Laden World by Talk Talk.Case Study: Continuous Delivery in a Tech Debt Laden World by Talk Talk.
Case Study: Continuous Delivery in a Tech Debt Laden World by Talk Talk.CA Technologies
 
Revenue and Trade Promotion Management Survey Summary Charts - 9 OCT 2017
Revenue and Trade Promotion Management Survey Summary Charts - 9 OCT 2017Revenue and Trade Promotion Management Survey Summary Charts - 9 OCT 2017
Revenue and Trade Promotion Management Survey Summary Charts - 9 OCT 2017Lora Cecere
 
Application Security in a DevOps World
Application Security in a DevOps WorldApplication Security in a DevOps World
Application Security in a DevOps WorldCA Technologies
 
Keynote: What Transformation Really Means for the Enterprise - AWS Transforma...
Keynote: What Transformation Really Means for the Enterprise - AWS Transforma...Keynote: What Transformation Really Means for the Enterprise - AWS Transforma...
Keynote: What Transformation Really Means for the Enterprise - AWS Transforma...Amazon Web Services
 
Supercharge Your Digital Lead Machine
Supercharge Your Digital Lead MachineSupercharge Your Digital Lead Machine
Supercharge Your Digital Lead MachineShred Nations
 
Amazon power block: How to win in retail with Amazon's four pillar playbook
Amazon power block: How to win in retail with Amazon's four pillar playbookAmazon power block: How to win in retail with Amazon's four pillar playbook
Amazon power block: How to win in retail with Amazon's four pillar playbookNational Retail Federation
 
Precor Group Training Business Manual - EN-AU
Precor Group Training Business Manual - EN-AUPrecor Group Training Business Manual - EN-AU
Precor Group Training Business Manual - EN-AUPrecor
 
Precor Group Training Business Manual - EN-GB
Precor Group Training Business Manual - EN-GBPrecor Group Training Business Manual - EN-GB
Precor Group Training Business Manual - EN-GBPrecor
 
Leveraging Monitoring Governance: How Service Providers Can Boost Operational...
Leveraging Monitoring Governance: How Service Providers Can Boost Operational...Leveraging Monitoring Governance: How Service Providers Can Boost Operational...
Leveraging Monitoring Governance: How Service Providers Can Boost Operational...CA Technologies
 
Turn Visual Social Content into ROI
Turn Visual Social Content into ROITurn Visual Social Content into ROI
Turn Visual Social Content into ROIG3 Communications
 
Government in Your Hands: Using Digital to Reduce Costs and Improve the Citiz...
Government in Your Hands: Using Digital to Reduce Costs and Improve the Citiz...Government in Your Hands: Using Digital to Reduce Costs and Improve the Citiz...
Government in Your Hands: Using Digital to Reduce Costs and Improve the Citiz...CA Technologies
 
Business Planning & Funding Roadmap
Business Planning & Funding RoadmapBusiness Planning & Funding Roadmap
Business Planning & Funding RoadmapBPlan Experts
 
Social and UX - The Perfect Pairing
Social and UX - The Perfect PairingSocial and UX - The Perfect Pairing
Social and UX - The Perfect PairingNomensa
 
Javier González - eCommerce Day Bolivia Online [Live] Experience
Javier González - eCommerce Day Bolivia Online [Live] ExperienceJavier González - eCommerce Day Bolivia Online [Live] Experience
Javier González - eCommerce Day Bolivia Online [Live] ExperienceeCommerce Institute
 
加速するデータドリブンコミュニケーション
加速するデータドリブンコミュニケーション加速するデータドリブンコミュニケーション
加速するデータドリブンコミュニケーションKeisuke Anzai
 
Supply Chains to Admire 2018 - Winners Summary Charts
Supply Chains to Admire 2018 - Winners Summary ChartsSupply Chains to Admire 2018 - Winners Summary Charts
Supply Chains to Admire 2018 - Winners Summary ChartsLora Cecere
 
Birdwatch Flight School x Parsons
Birdwatch Flight School x ParsonsBirdwatch Flight School x Parsons
Birdwatch Flight School x ParsonsThe Charles NYC
 
Kotlin Multiplatform & Compose Multiplatform - Starter kit for pragmatics
Kotlin Multiplatform & Compose Multiplatform - Starter kit for pragmaticsKotlin Multiplatform & Compose Multiplatform - Starter kit for pragmatics
Kotlin Multiplatform & Compose Multiplatform - Starter kit for pragmaticscarlostorres15106
 
Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 365
Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 365Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 365
Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 3652toLead Limited
 

More Related Content

Similar to Designing Technical Content for Voice Experience

Case Study: Putting Citizens at The Center of Digital Government
Case Study: Putting Citizens at The Center of Digital GovernmentCase Study: Putting Citizens at The Center of Digital Government
Case Study: Putting Citizens at The Center of Digital GovernmentCA Technologies
 
Tour of innovative stores: Delivering with purpose
Tour of innovative stores: Delivering with purposeTour of innovative stores: Delivering with purpose
Tour of innovative stores: Delivering with purposeNational Retail Federation
 
Winter is Coming for Microservice Complexity - Challenges with Docker Apps
Winter is Coming for Microservice Complexity - Challenges with Docker AppsWinter is Coming for Microservice Complexity - Challenges with Docker Apps
Winter is Coming for Microservice Complexity - Challenges with Docker AppsCA Technologies
 
Case Study: Continuous Delivery in a Tech Debt Laden World by Talk Talk.
Case Study: Continuous Delivery in a Tech Debt Laden World by Talk Talk.Case Study: Continuous Delivery in a Tech Debt Laden World by Talk Talk.
Case Study: Continuous Delivery in a Tech Debt Laden World by Talk Talk.CA Technologies
 
Revenue and Trade Promotion Management Survey Summary Charts - 9 OCT 2017
Revenue and Trade Promotion Management Survey Summary Charts - 9 OCT 2017Revenue and Trade Promotion Management Survey Summary Charts - 9 OCT 2017
Revenue and Trade Promotion Management Survey Summary Charts - 9 OCT 2017Lora Cecere
 
Application Security in a DevOps World
Application Security in a DevOps WorldApplication Security in a DevOps World
Application Security in a DevOps WorldCA Technologies
 
Keynote: What Transformation Really Means for the Enterprise - AWS Transforma...
Keynote: What Transformation Really Means for the Enterprise - AWS Transforma...Keynote: What Transformation Really Means for the Enterprise - AWS Transforma...
Keynote: What Transformation Really Means for the Enterprise - AWS Transforma...Amazon Web Services
 
Supercharge Your Digital Lead Machine
Supercharge Your Digital Lead MachineSupercharge Your Digital Lead Machine
Supercharge Your Digital Lead MachineShred Nations
 
Amazon power block: How to win in retail with Amazon's four pillar playbook
Amazon power block: How to win in retail with Amazon's four pillar playbookAmazon power block: How to win in retail with Amazon's four pillar playbook
Amazon power block: How to win in retail with Amazon's four pillar playbookNational Retail Federation
 
Precor Group Training Business Manual - EN-AU
Precor Group Training Business Manual - EN-AUPrecor Group Training Business Manual - EN-AU
Precor Group Training Business Manual - EN-AUPrecor
 
Precor Group Training Business Manual - EN-GB
Precor Group Training Business Manual - EN-GBPrecor Group Training Business Manual - EN-GB
Precor Group Training Business Manual - EN-GBPrecor
 
Leveraging Monitoring Governance: How Service Providers Can Boost Operational...
Leveraging Monitoring Governance: How Service Providers Can Boost Operational...Leveraging Monitoring Governance: How Service Providers Can Boost Operational...
Leveraging Monitoring Governance: How Service Providers Can Boost Operational...CA Technologies
 
Turn Visual Social Content into ROI
Turn Visual Social Content into ROITurn Visual Social Content into ROI
Turn Visual Social Content into ROIG3 Communications
 
Government in Your Hands: Using Digital to Reduce Costs and Improve the Citiz...
Government in Your Hands: Using Digital to Reduce Costs and Improve the Citiz...Government in Your Hands: Using Digital to Reduce Costs and Improve the Citiz...
Government in Your Hands: Using Digital to Reduce Costs and Improve the Citiz...CA Technologies
 
Business Planning & Funding Roadmap
Business Planning & Funding RoadmapBusiness Planning & Funding Roadmap
Business Planning & Funding RoadmapBPlan Experts
 
Social and UX - The Perfect Pairing
Social and UX - The Perfect PairingSocial and UX - The Perfect Pairing
Social and UX - The Perfect PairingNomensa
 
Javier González - eCommerce Day Bolivia Online [Live] Experience
Javier González - eCommerce Day Bolivia Online [Live] ExperienceJavier González - eCommerce Day Bolivia Online [Live] Experience
Javier González - eCommerce Day Bolivia Online [Live] ExperienceeCommerce Institute
 
加速するデータドリブンコミュニケーション
加速するデータドリブンコミュニケーション加速するデータドリブンコミュニケーション
加速するデータドリブンコミュニケーションKeisuke Anzai
 
Supply Chains to Admire 2018 - Winners Summary Charts
Supply Chains to Admire 2018 - Winners Summary ChartsSupply Chains to Admire 2018 - Winners Summary Charts
Supply Chains to Admire 2018 - Winners Summary ChartsLora Cecere
 
Birdwatch Flight School x Parsons
Birdwatch Flight School x ParsonsBirdwatch Flight School x Parsons
Birdwatch Flight School x ParsonsThe Charles NYC
 

Similar to Designing Technical Content for Voice Experience (20)

Case Study: Putting Citizens at The Center of Digital Government
Case Study: Putting Citizens at The Center of Digital GovernmentCase Study: Putting Citizens at The Center of Digital Government
Case Study: Putting Citizens at The Center of Digital Government
 
Tour of innovative stores: Delivering with purpose
Tour of innovative stores: Delivering with purposeTour of innovative stores: Delivering with purpose
Tour of innovative stores: Delivering with purpose
 
Winter is Coming for Microservice Complexity - Challenges with Docker Apps
Winter is Coming for Microservice Complexity - Challenges with Docker AppsWinter is Coming for Microservice Complexity - Challenges with Docker Apps
Winter is Coming for Microservice Complexity - Challenges with Docker Apps
 
Case Study: Continuous Delivery in a Tech Debt Laden World by Talk Talk.
Case Study: Continuous Delivery in a Tech Debt Laden World by Talk Talk.Case Study: Continuous Delivery in a Tech Debt Laden World by Talk Talk.
Case Study: Continuous Delivery in a Tech Debt Laden World by Talk Talk.
 
Revenue and Trade Promotion Management Survey Summary Charts - 9 OCT 2017
Revenue and Trade Promotion Management Survey Summary Charts - 9 OCT 2017Revenue and Trade Promotion Management Survey Summary Charts - 9 OCT 2017
Revenue and Trade Promotion Management Survey Summary Charts - 9 OCT 2017
 
Application Security in a DevOps World
Application Security in a DevOps WorldApplication Security in a DevOps World
Application Security in a DevOps World
 
Keynote: What Transformation Really Means for the Enterprise - AWS Transforma...
Keynote: What Transformation Really Means for the Enterprise - AWS Transforma...Keynote: What Transformation Really Means for the Enterprise - AWS Transforma...
Keynote: What Transformation Really Means for the Enterprise - AWS Transforma...
 
Supercharge Your Digital Lead Machine
Supercharge Your Digital Lead MachineSupercharge Your Digital Lead Machine
Supercharge Your Digital Lead Machine
 
Amazon power block: How to win in retail with Amazon's four pillar playbook
Amazon power block: How to win in retail with Amazon's four pillar playbookAmazon power block: How to win in retail with Amazon's four pillar playbook
Amazon power block: How to win in retail with Amazon's four pillar playbook
 
Precor Group Training Business Manual - EN-AU
Precor Group Training Business Manual - EN-AUPrecor Group Training Business Manual - EN-AU
Precor Group Training Business Manual - EN-AU
 
Precor Group Training Business Manual - EN-GB
Precor Group Training Business Manual - EN-GBPrecor Group Training Business Manual - EN-GB
Precor Group Training Business Manual - EN-GB
 
Leveraging Monitoring Governance: How Service Providers Can Boost Operational...
Leveraging Monitoring Governance: How Service Providers Can Boost Operational...Leveraging Monitoring Governance: How Service Providers Can Boost Operational...
Leveraging Monitoring Governance: How Service Providers Can Boost Operational...
 
Turn Visual Social Content into ROI
Turn Visual Social Content into ROITurn Visual Social Content into ROI
Turn Visual Social Content into ROI
 
Government in Your Hands: Using Digital to Reduce Costs and Improve the Citiz...
Government in Your Hands: Using Digital to Reduce Costs and Improve the Citiz...Government in Your Hands: Using Digital to Reduce Costs and Improve the Citiz...
Government in Your Hands: Using Digital to Reduce Costs and Improve the Citiz...
 
Business Planning & Funding Roadmap
Business Planning & Funding RoadmapBusiness Planning & Funding Roadmap
Business Planning & Funding Roadmap
 
Social and UX - The Perfect Pairing
Social and UX - The Perfect PairingSocial and UX - The Perfect Pairing
Social and UX - The Perfect Pairing
 
Javier González - eCommerce Day Bolivia Online [Live] Experience
Javier González - eCommerce Day Bolivia Online [Live] ExperienceJavier González - eCommerce Day Bolivia Online [Live] Experience
Javier González - eCommerce Day Bolivia Online [Live] Experience
 
加速するデータドリブンコミュニケーション
加速するデータドリブンコミュニケーション加速するデータドリブンコミュニケーション
加速するデータドリブンコミュニケーション
 
Supply Chains to Admire 2018 - Winners Summary Charts
Supply Chains to Admire 2018 - Winners Summary ChartsSupply Chains to Admire 2018 - Winners Summary Charts
Supply Chains to Admire 2018 - Winners Summary Charts
 
Birdwatch Flight School x Parsons
Birdwatch Flight School x ParsonsBirdwatch Flight School x Parsons
Birdwatch Flight School x Parsons
 

Recently uploaded

Kotlin Multiplatform & Compose Multiplatform - Starter kit for pragmatics
Kotlin Multiplatform & Compose Multiplatform - Starter kit for pragmaticsKotlin Multiplatform & Compose Multiplatform - Starter kit for pragmatics
Kotlin Multiplatform & Compose Multiplatform - Starter kit for pragmaticscarlostorres15106
 
Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 365
Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 365Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 365
Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 3652toLead Limited
 
Dev Dives: Streamline document processing with UiPath Studio Web
Dev Dives: Streamline document processing with UiPath Studio WebDev Dives: Streamline document processing with UiPath Studio Web
Dev Dives: Streamline document processing with UiPath Studio WebUiPathCommunity
 
Nell’iperspazio con Rocket: il Framework Web di Rust!
Nell’iperspazio con Rocket: il Framework Web di Rust!Nell’iperspazio con Rocket: il Framework Web di Rust!
Nell’iperspazio con Rocket: il Framework Web di Rust!Commit University
 
"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek Schlawack
"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek Schlawack"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek Schlawack
"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek SchlawackFwdays
 
SQL Database Design For Developers at php[tek] 2024
SQL Database Design For Developers at php[tek] 2024SQL Database Design For Developers at php[tek] 2024
SQL Database Design For Developers at php[tek] 2024Scott Keck-Warren
 
Install Stable Diffusion in windows machine
Install Stable Diffusion in windows machineInstall Stable Diffusion in windows machine
Install Stable Diffusion in windows machinePadma Pradeep
 
"LLMs for Python Engineers: Advanced Data Analysis and Semantic Kernel",Oleks...
"LLMs for Python Engineers: Advanced Data Analysis and Semantic Kernel",Oleks..."LLMs for Python Engineers: Advanced Data Analysis and Semantic Kernel",Oleks...
"LLMs for Python Engineers: Advanced Data Analysis and Semantic Kernel",Oleks...Fwdays
 
Powerpoint exploring the locations used in television show Time Clash
Powerpoint exploring the locations used in television show Time ClashPowerpoint exploring the locations used in television show Time Clash
Powerpoint exploring the locations used in television show Time Clashcharlottematthew16
 
Designing IA for AI - Information Architecture Conference 2024
Designing IA for AI - Information Architecture Conference 2024Designing IA for AI - Information Architecture Conference 2024
Designing IA for AI - Information Architecture Conference 2024Enterprise Knowledge
 
My INSURER PTE LTD - Insurtech Innovation Award 2024
My INSURER PTE LTD - Insurtech Innovation Award 2024My INSURER PTE LTD - Insurtech Innovation Award 2024
My INSURER PTE LTD - Insurtech Innovation Award 2024The Digital Insurer
 
WordPress Websites for Engineers: Elevate Your Brand
WordPress Websites for Engineers: Elevate Your BrandWordPress Websites for Engineers: Elevate Your Brand
WordPress Websites for Engineers: Elevate Your Brandgvaughan
 
Unraveling Multimodality with Large Language Models.pdf
Unraveling Multimodality with Large Language Models.pdfUnraveling Multimodality with Large Language Models.pdf
Unraveling Multimodality with Large Language Models.pdfAlex Barbosa Coqueiro
 
Story boards and shot lists for my a level piece
Story boards and shot lists for my a level pieceStory boards and shot lists for my a level piece
Story boards and shot lists for my a level piececharlottematthew16
 
DevEX - reference for building teams, processes, and platforms
DevEX - reference for building teams, processes, and platformsDevEX - reference for building teams, processes, and platforms
DevEX - reference for building teams, processes, and platformsSergiu Bodiu
 
Understanding the Laravel MVC Architecture
Understanding the Laravel MVC ArchitectureUnderstanding the Laravel MVC Architecture
Understanding the Laravel MVC ArchitecturePixlogix Infotech
 
New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024BookNet Canada
 
"ML in Production",Oleksandr Bagan
"ML in Production",Oleksandr Bagan"ML in Production",Oleksandr Bagan
"ML in Production",Oleksandr BaganFwdays
 

Recently uploaded (20)

Kotlin Multiplatform & Compose Multiplatform - Starter kit for pragmatics
Kotlin Multiplatform & Compose Multiplatform - Starter kit for pragmaticsKotlin Multiplatform & Compose Multiplatform - Starter kit for pragmatics
Kotlin Multiplatform & Compose Multiplatform - Starter kit for pragmatics
 
Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 365
Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 365Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 365
Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 365
 
Dev Dives: Streamline document processing with UiPath Studio Web
Dev Dives: Streamline document processing with UiPath Studio WebDev Dives: Streamline document processing with UiPath Studio Web
Dev Dives: Streamline document processing with UiPath Studio Web
 
Nell’iperspazio con Rocket: il Framework Web di Rust!
Nell’iperspazio con Rocket: il Framework Web di Rust!Nell’iperspazio con Rocket: il Framework Web di Rust!
Nell’iperspazio con Rocket: il Framework Web di Rust!
 
"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek Schlawack
"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek Schlawack"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek Schlawack
"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek Schlawack
 
SQL Database Design For Developers at php[tek] 2024
SQL Database Design For Developers at php[tek] 2024SQL Database Design For Developers at php[tek] 2024
SQL Database Design For Developers at php[tek] 2024
 
DMCC Future of Trade Web3 - Special Edition
DMCC Future of Trade Web3 - Special EditionDMCC Future of Trade Web3 - Special Edition
DMCC Future of Trade Web3 - Special Edition
 
Install Stable Diffusion in windows machine
Install Stable Diffusion in windows machineInstall Stable Diffusion in windows machine
Install Stable Diffusion in windows machine
 
"LLMs for Python Engineers: Advanced Data Analysis and Semantic Kernel",Oleks...
"LLMs for Python Engineers: Advanced Data Analysis and Semantic Kernel",Oleks..."LLMs for Python Engineers: Advanced Data Analysis and Semantic Kernel",Oleks...
"LLMs for Python Engineers: Advanced Data Analysis and Semantic Kernel",Oleks...
 
Powerpoint exploring the locations used in television show Time Clash
Powerpoint exploring the locations used in television show Time ClashPowerpoint exploring the locations used in television show Time Clash
Powerpoint exploring the locations used in television show Time Clash
 
Designing IA for AI - Information Architecture Conference 2024
Designing IA for AI - Information Architecture Conference 2024Designing IA for AI - Information Architecture Conference 2024
Designing IA for AI - Information Architecture Conference 2024
 
My INSURER PTE LTD - Insurtech Innovation Award 2024
My INSURER PTE LTD - Insurtech Innovation Award 2024My INSURER PTE LTD - Insurtech Innovation Award 2024
My INSURER PTE LTD - Insurtech Innovation Award 2024
 
WordPress Websites for Engineers: Elevate Your Brand
WordPress Websites for Engineers: Elevate Your BrandWordPress Websites for Engineers: Elevate Your Brand
WordPress Websites for Engineers: Elevate Your Brand
 
Unraveling Multimodality with Large Language Models.pdf
Unraveling Multimodality with Large Language Models.pdfUnraveling Multimodality with Large Language Models.pdf
Unraveling Multimodality with Large Language Models.pdf
 
Story boards and shot lists for my a level piece
Story boards and shot lists for my a level pieceStory boards and shot lists for my a level piece
Story boards and shot lists for my a level piece
 
DevEX - reference for building teams, processes, and platforms
DevEX - reference for building teams, processes, and platformsDevEX - reference for building teams, processes, and platforms
DevEX - reference for building teams, processes, and platforms
 
Understanding the Laravel MVC Architecture
Understanding the Laravel MVC ArchitectureUnderstanding the Laravel MVC Architecture
Understanding the Laravel MVC Architecture
 
E-Vehicle_Hacking_by_Parul Sharma_null_owasp.pptx
E-Vehicle_Hacking_by_Parul Sharma_null_owasp.pptxE-Vehicle_Hacking_by_Parul Sharma_null_owasp.pptx
E-Vehicle_Hacking_by_Parul Sharma_null_owasp.pptx
 
New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
 
"ML in Production",Oleksandr Bagan
"ML in Production",Oleksandr Bagan"ML in Production",Oleksandr Bagan
"ML in Production",Oleksandr Bagan
 

Designing Technical Content for Voice Experience

  • 1.
  • 2. 2 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
  • 3. 3 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
  • 4. 4 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
  • 5. 5 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
  • 6. 6 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
  • 7. 7 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
  • 8. 8 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
  • 9. 9 © 2017 CA. ALL RIGHTS RESERVED. Experience is everything. In business and in life, we choose the things we like, seeking them out over and over again. The things we don’t enjoy we avoid like the plague. Experience drives our decisions. Of course, that’s never been more true than in the application economy. Today’s customers are empowered and have more choices than ever. Providing a superior customer experience is a simple concept, yet deceptively difficult to execute. The Bottom Line: Customer Experience is THE prime differentiator in business today.
  • 10. 10 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
  • 12. 12 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
  • 13.
  • 14.
  • 15. 15 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
  • 16. 16 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
  • 17. 17 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
  • 18. 18 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
  • 19. 19 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
  • 20. 20 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
  • 21. 21 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
  • 22. 22 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
  • 23. 23 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
  • 24. 24 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
  • 25.  IT Management – Ops Directors  XXXXX  XXXXXX   
  • 26.  IT Management – Ops Directors  XXXXX  XXXXXX    
  • 27.  IT Management – Ops Directors  XXXXX  XXXXXX
  • 28. 28 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
  • 29.
  • 30. 30 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
  • 31. 31 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
  • 32. 32 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
  • 33. 33 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
  • 34.
  • 35. 35 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS ff ff ff ff ff
  • 36.
  • 37. 37 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
  • 38. 38 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS • • • •
  • 39. 39 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS • • • • • • •
  • 40. 40 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
  • 41. 41 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS