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Industry Analysis 
Travel Sector in India
Introduction 
• Travel and tourism industry has emerged as one of the largest and fastest growing 
economic sectors globally. 
• According to the United Nations World Tourism Organization (UNWTO), tourism’s total 
contribution to worldwide GDP is estimated at 9%. Asia pacific has recorded the highest 
growth in number of international tourist arrivals in 2013 at 7% followed by Africa at 6%. 
• International tourist arrivals are set to increase at 3.3% per annum and expecting 
approximate amount of 1.6 billion by 2020 and 2.2 billion by 2030. 
• Europe and USA are expected to witness growth rate of 2.2%-2.5% where as the Asia 
Pacific regions, especially India are expected to witness growth rate of more than 5.5% by 
2020.
Indian tourism industry 
International(CAGR: 11.21%) 
Domestic(CAGR: 16.5%) 
17 19 21 24 
748 865 1036 1205 
2010 2011 2012 2013 
• Travel and tourism sector holds strategic 
importance in Indian economy. 
• Generating employment, income, foreign 
exchange, infrastructure, and development 
expansion are some of the economic benefits 
provided by the tourism sector. 
• In 2013, market research reports witnessed an annual growth rate of 6.2% and over the next 
decade the tourism industry is expected to grow at 9.6% per annum. 
• Travel and tourism industry directly contributed INR 1,920 billion to 
India’s GDP in 2012-13; reflecting growth CAGR of 14% in the last 5 
years.
Employment in tourism sector 
• The travel and tourism sector supported 25 million jobs in 2012-13 directly related to 
tourism, constituting 4.9% of the total employment in the country and the number is 
expected to rise to 31 million by 2023. 
Tourism 
Industry 
Hotel & 
Restaurants 
Tour 
Operator 
Travel 
Industry 
• Hotels and Restaurants have contributed 1.4%-1.6% 
over the last 7-8 years. As per estimation, Indian 
hotels and restaurant industry are expected to be 
worth of INR 2,000 billion with 10 million of 
employment by 2023. 
• Major players who are contributing in hotel industry 
segments are ITC Hotels, Oberoi group of hotels, 
Hotel Leela ventures, Indian hotels, and so on. 
• As per the estimation of Ministry of Tourism of India, 
there are nearly 6,000 travel trade companies and 
firms. Thomas Cook, Kuoni India and Cox & Kings 
are the major players in it.
Online Travel Agencies(OTAs) 
• Riding on a high tide, Online travel market expected to reach INR 200 billion by 2020. 
Competition in online ticket booking is moving away from air to non-air segment. 
• Religious travel is becoming hot segment while meta search engine is the latest innovation 
in online travel. 
• Three stalwarts of Indian online market; MakeMyTrip, Cleartrip and Yatra have become a 
long way, where MakeMyTrip is valued at INR 60 billion and the only listed company in 
OTAs segment. 
100 
80 
60 
40 
20 
0 
2011 2013 
Growing 
Internet 
User
Major players in OTAs 
10 
2 4 6 8 
0 
Unique 
Visitor(Millions) 
Mobile 
traffic(Millions) 
• MakeMyTrip started its 
operation in 2000 in much less 
tech savvy era and its current 
valuation is more than $1 billion. 
• With growing number of Internet 
and smartphone users, online 
business is moving towards 
mobile. 
• According to Cleartrip CMO, mobile accounts for 20% of flights, 25% of 
hotels, and 50% of train bookings; and they are expecting to get 50% of 
its traffic from mobile by July 2015. 
• However, packages have been the single biggest challenge for online 
travel agencies as they are investing more on technology for scaling up 
hotel industry and holiday business.
Comparative state assessment 
250 
200 
150 
100 
50 
0 
No.of 
tourist 
(Millions) 
CAGR 
• Gujarat and Andhra Pradesh has consistently 
stayed on top of the list even with the low level 
of state expenditure towards tourism sector. 
• Himachal witnessed the largest increase in 
rank with increased spend towards tourism 
sector at 0.63% of the overall likely state 
expenditure. 
• Gujarat with 0.71% of state expenditure allocated for tourism 
sector witnessed a considerable increase in its budgetary 
allocation proportion. 
• Gujarat tourism campaigns with its brand ambassador as 
Mr. Amitabh Bachchan and other marketing and promotional 
activities.
Key drivers & Trends for Growth 
Domestic tourism Inbound tourism Outbound tourism 
Healthy economic growth New product offering Rising disposable income 
Rising income level Rich natural source Attractive tour packages 
Low cost airlines Government initiatives International events 
Easy finance availability Multiple marketing & 
promotion activities 
Increase business travel 
Diverse product offering Healthy economic growth Finance availability
Industry analysis: Travel sector in India

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Industry analysis: Travel sector in India

  • 1. Industry Analysis Travel Sector in India
  • 2. Introduction • Travel and tourism industry has emerged as one of the largest and fastest growing economic sectors globally. • According to the United Nations World Tourism Organization (UNWTO), tourism’s total contribution to worldwide GDP is estimated at 9%. Asia pacific has recorded the highest growth in number of international tourist arrivals in 2013 at 7% followed by Africa at 6%. • International tourist arrivals are set to increase at 3.3% per annum and expecting approximate amount of 1.6 billion by 2020 and 2.2 billion by 2030. • Europe and USA are expected to witness growth rate of 2.2%-2.5% where as the Asia Pacific regions, especially India are expected to witness growth rate of more than 5.5% by 2020.
  • 3. Indian tourism industry International(CAGR: 11.21%) Domestic(CAGR: 16.5%) 17 19 21 24 748 865 1036 1205 2010 2011 2012 2013 • Travel and tourism sector holds strategic importance in Indian economy. • Generating employment, income, foreign exchange, infrastructure, and development expansion are some of the economic benefits provided by the tourism sector. • In 2013, market research reports witnessed an annual growth rate of 6.2% and over the next decade the tourism industry is expected to grow at 9.6% per annum. • Travel and tourism industry directly contributed INR 1,920 billion to India’s GDP in 2012-13; reflecting growth CAGR of 14% in the last 5 years.
  • 4. Employment in tourism sector • The travel and tourism sector supported 25 million jobs in 2012-13 directly related to tourism, constituting 4.9% of the total employment in the country and the number is expected to rise to 31 million by 2023. Tourism Industry Hotel & Restaurants Tour Operator Travel Industry • Hotels and Restaurants have contributed 1.4%-1.6% over the last 7-8 years. As per estimation, Indian hotels and restaurant industry are expected to be worth of INR 2,000 billion with 10 million of employment by 2023. • Major players who are contributing in hotel industry segments are ITC Hotels, Oberoi group of hotels, Hotel Leela ventures, Indian hotels, and so on. • As per the estimation of Ministry of Tourism of India, there are nearly 6,000 travel trade companies and firms. Thomas Cook, Kuoni India and Cox & Kings are the major players in it.
  • 5. Online Travel Agencies(OTAs) • Riding on a high tide, Online travel market expected to reach INR 200 billion by 2020. Competition in online ticket booking is moving away from air to non-air segment. • Religious travel is becoming hot segment while meta search engine is the latest innovation in online travel. • Three stalwarts of Indian online market; MakeMyTrip, Cleartrip and Yatra have become a long way, where MakeMyTrip is valued at INR 60 billion and the only listed company in OTAs segment. 100 80 60 40 20 0 2011 2013 Growing Internet User
  • 6. Major players in OTAs 10 2 4 6 8 0 Unique Visitor(Millions) Mobile traffic(Millions) • MakeMyTrip started its operation in 2000 in much less tech savvy era and its current valuation is more than $1 billion. • With growing number of Internet and smartphone users, online business is moving towards mobile. • According to Cleartrip CMO, mobile accounts for 20% of flights, 25% of hotels, and 50% of train bookings; and they are expecting to get 50% of its traffic from mobile by July 2015. • However, packages have been the single biggest challenge for online travel agencies as they are investing more on technology for scaling up hotel industry and holiday business.
  • 7. Comparative state assessment 250 200 150 100 50 0 No.of tourist (Millions) CAGR • Gujarat and Andhra Pradesh has consistently stayed on top of the list even with the low level of state expenditure towards tourism sector. • Himachal witnessed the largest increase in rank with increased spend towards tourism sector at 0.63% of the overall likely state expenditure. • Gujarat with 0.71% of state expenditure allocated for tourism sector witnessed a considerable increase in its budgetary allocation proportion. • Gujarat tourism campaigns with its brand ambassador as Mr. Amitabh Bachchan and other marketing and promotional activities.
  • 8. Key drivers & Trends for Growth Domestic tourism Inbound tourism Outbound tourism Healthy economic growth New product offering Rising disposable income Rising income level Rich natural source Attractive tour packages Low cost airlines Government initiatives International events Easy finance availability Multiple marketing & promotion activities Increase business travel Diverse product offering Healthy economic growth Finance availability