In this edition of Insights Success, we present India's Best Payroll Service Providers that continue to serve the companies with the latest technology has to offer to maintain the financial matters of their employees.

1. PAYROLL
NETCOMM LABS
PRIVATE LIMITED
VOL-10ISSUE-042020
www.insightssuccess.in
Sonali
Chowdhry
Director – Marketing
INDIA’S BEST
SERVICE
PROVIDERS

4. HANDLING
PAYROLL WITH
TECHNOLOGY
ayrolls are a crucial component of a
Pcompany’s structure. This is where it
rewards its employees for their hard
work and even recognize them going the
extra mile by adding a little bonus.
Around two-three decades back, payrolls
were very simple. There were more
government jobs with a very structured pay
scale that was mostly uniform across the
nation. Private jobs were limited, had a
higher pay-scale but the popularity of
private jobs was less. Then came
liberalization, privatization, and the
Information Technology era.
These changed the Indian job market
forever. There were jobs unheard of and pay
scales one could only imagine. The IT
industry started recruiting thousands and
not hundreds of youngsters. New structures

5. From the
EDITOR
were given to the pay scales and new terms
like performance pay, variable pay, etc were
introduced.
As the payroll became complicated, the
chances of human errors multiplied. The use
of technology became inevitable. Gradually
specialized software was introduced which
could take care of the huge employee
number and the variation in their payroll
structure. Of course, human intervention was
always and continues to be required.
However, the dependency on technology has
been compounding in nature.
As work-life progressed and new aspects get
introduced, payrolls continue to evolve. We
now have freelancers, contract employees,
outsourced employees and other categories
teeming the job market. These new inclusions
will again need a new kind of structure to fit
their bill.
In this edition of Insights Success, we present
India's Best Payroll Service Providers that
continue to serve the companies with the
latest technology has to offer to maintain the
financial matters of their employees.
On the Cover, we have Netcomm Labs
Private Limited, an ISO 9001:2008 certified,
Crisil-rated company with a talented pool of
designers and developers that leverage their
expertise to simplify the tasks of the HR
executives.
The edition also features ABS Business
Services Pvt. Ltd, a company addressing the
financial as well as HR requirements of
companies for their seamless performance;
S & IB Services Private Limited, which
provides services in Total Security Solutions,
CCTV and e-surveillance, Integrated Facility
Management, Outsourced banking services
and more; and Weavings Manpower
Solutions Pvt. Ltd., one of the top staffing
companies in India that provides end-to-end
human resource solutions.
Do go through the articles penned by
industry experts and our in-house editors.
Happy Reading!
Sneha Sinha
Sneha Sinha
sneha@insightssuccess.com

6. NETCOMMLABS PRIVATE LIMITED
DELIVERING INNOVATIVE,
CREATIVE AND ANALYTIC
BUSINESS SOLUTIONS
COVERSTORY
EASING PAYMENTS
Payroll Management
System is Need of the Hour
Article
10
28

7. WAY AHEAD
Working from home:
Benefits, shortfalls
and future
WEAVINGS MANPOWER
SOLUTIONS PVT. LTD.
Providing an Exceptionally
Brilliant and Intellectual
Workforce
ABS Business
Services Pvt Ltd
Delivering Human
Resources Services
S&IB
Offering Reliable
and Quality Enterprise
Solutions
Contents
18
26
30
22

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Editor-in-Chief Sumita Sarkar
Managing Editor Sneha Sinha
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11. Management BriefCompany Name
S&IB
www.sibservices.in
Ashish Talwar
MD
ABS Business Services
www.abs-bs.com
Weavings Manpower
Solutions Pvt. Ltd
www.weavings.in
Netcomm Labs Pvt Ltd
www.netcommlabs.com
A company addressing the financial as well as HR requirements
of companies for their seamless performance.
An ISO 9001:2008 certified, Crisil-rated company with a talented
pool of designers and developers that leverage their expertise to
simplify the tasks of the HR executives.
one of the top staffing company in India that provides end-to-end
human resource solutions.
Provides services in Total Security Solutions, CCTV and
e-surveillance, Integrated Facility Management, Outsourced
banking services and more
Shalu Singhal
Director
Sonali Chowdhry
Director - Marketing
Shyamal Karmakar
MD,
Shreyasee Karmakar
Development Director

12. NETCOMM LABS
PRIVATE LIMITEDDELIVERING INNOVATIVE, CREATIVE AND
ANALYTIC BUSINESS SOLUTIONS
Our highly qualified and
experienced team members
help to perfectly
implement the project idea
into reality.
‘ ’

13. Sonali
Chowdhry
Director – Marketing

14. G
one are the days when
salary day meant an
envelope containing our
hard-earned money - all crisp and
green. Today, instead of waiting at
the desk of the company cashier to
receive the payment, we look up to
our mobile screens to read the words
‘salary has been credited’.
The role of the cashier too has
changed and they have been replaced
by a full-fledged Human Resource
(HR) team that takes care of
everything from compensation,
appraisals, employee verification,
attendance management and much
more. Ensuring a smooth transition
to these new modes of people
management, is the omnipresent
technology.
In today’s Digital Age, businesses
find it difficult to exist without
technology. HR is a very vast
function in any company covering
activities right from recruitment,
performance appraisals to the entire
employee lifecycle management.
Handling this manually without the
use of any Intranets or HR tools can
be extremely difficult and
time-consuming. HR Technology
Companies like Netcomm Labs
Private Limited leverage their
expertise to simplify the tasks of the
HR executives.
The Inception Story
Sonali Chowdhry, Director –
Marketing, founded Netcomm Labs
Technology is an enabler
in today’s times, so if a
business uses outdated
methods and processes
the required
competitiveness and
market demands cannot
be met.
’
‘

15. 18 years ago with entrepreneurial
zeal and experience gathered during
her tenure at NIIT R & D. Armed
with a degree in Business
Administration it was the right
timing to make a foray into the arena
of Web Technology. In 2000,
Netcomm started as a web design
firm which diversified into the area
of Enterprise Web Applications,
Ecommerce and Mobile Apps which
are the new market demands today.
Today, Netcomm Labs is an ISO
9001:2008 certified, Crisil-rated
company with a talented pool of
designers and developers. It was
awarded MSME segment Winner for
IT and IT-enabled Services by
National Productivity Council in the
year 2019.
From Simple Designs to Expert
Solutions
Netcomm’s flagship product is a
ready-to-use Intranet product called
“Officenet”. The HR product has
been deployed in 200 plus enterprises
in the last 10-12 years. Indigenously
built with a rich HR experience
gathered over time from customers
and a complete ‘Hire’ to ‘Retire’
feature-list of modules, available
both on cloud and on-premise.
Officenet today is a complete HR
Suite with all the features required by
HR teams for employee self-service,
employee engagement,
communication and collaboration.
Hosted on a company’s Intranet,
Officenet acts as a single-window
platform for employees to fill and
submit their online requisitions
following the automated approval
workflow matrix. These could be in
the form of leave requests, travel
claims, help desk queries,
downloading company policies or
just sharing and sending their
suggestions. For the enterprises using
Officenet, Netcomm’s workflows as
per their requirements besides also
changing the design interface to
match their company’s brand
guidelines.
Being There for Clients
Netcomm’s highly organised team
understands the nuances of its
client’s needs and prepares the
project accordingly. A refined and
best quality work is sifted and
delivered in the end. Officenet
deployment takes almost 6-8 weeks
which includes the customization and
changes as per specific enterprise
requirements. “This is our strongest
USP along with the HR domain
expertise which we bring with the
constant enhancement and
enrichment of our feature-list,”
exclaims Sonali.
Good Customer references have
played a significant role in
Officenet’s increasing deployments
on a PAN India basis. The customer
gets complete HR automation
whether on cloud or on-premise,
deployed with a dedicated
implementation team working with
them. Prominent organisations using
Netcomm’s Payroll solution are JK
Cement, Havells, Patanjali, Wings
Pharma, Sharda Motors among
others.
Creating Resilient Business
The COVID-19 pandemic has
created a greater emphasis on
digitisation. Customers who had
availed of Payroll services could
process salaries remotely even while
working from home. Those relying
on Netcomm’s solutions had easy
access to their payroll data and could
help in financial decisions as regards
outlay, expenses and reports with
projections. The disbursements after
automation have more accuracy,
transparency and the statutory
compliances also get better
monitored.
Technology adoption has increased in
COVID times and will stay
post-COVID as well. So every
company would prefer to maintain
Payroll services with a trusted
partner thereby minimising the risk
of individual dependencies.
Cloud-based Payroll software can be
accessed from anywhere and
employee-related data can be fetched
from mobile-based devices thereby
giving greater flexibility.
Words of a Stalwart
We asked Sonali what she would like
to change about the business
landscape and she says, “While
Business in India is undergoing
transformation stakeholders need to
see economic growth keeping the
society’s interest in mind too. Large
entities need to outsource to smaller
To stay ahead or even
with the times the
technological
infrastructure of a
company needs to be
reviewed at different
time intervals.
’
‘

16. and local businesses in order to
bring them growth avenues as well.”
Sharing her advice and experience
with the new entrants in the industry,
Sonali says, “Payroll Services is a
very complex financial offering
because it deals with the core of any
business which is the human capital.
Hence aspiring entrepreneurs need to
have in-depth domain expertise as
the ruling pertaining to the different
laws, taxation, compliances and
accounting are involved.”
Moving Ahead
An agile development process that
interacts with the customer at every
stage has been helpful towards
building the right HR solution for the
domestic market. A modular product
delivery which is scalable has helped
Netcomm Labs offer competitive
pricing. Going forward, the company
would like to stay true to its mission
of walking an extra mile to deliver
quality solutions to its clients. “We
intend to innovate further with our
Our clients should
see us as an
established domestic
player, an experienced
entity with a focus
on giving a
reasonably priced,
customized HR
solution for any
industry from 100 to
20,000 employees.
Officenet Product Feature list and
thereby maintain our position of a
trusted HR Partner,” concludes
Sonali.
’
‘

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20. With a vision to be the critical change agent,
providing people management solutions,
through an institutionalised process of tapping,
harnessing, and rewarding human potential, that enhances
the operational efficiency of organisations sustainably while
contributing to the socio-economic advancement of the
workforce, Weavings Manpower Solutions Pvt. Ltd. was
formed.
Weavings is a part of the Planet Group. The Group’s present
interests are focused on 6 industry sectors – People,
Logistics, Aliment (French for Food), Nature, Energy, and
Technology. Drawing its strength from Planet Group,
WEAVINGS Manpower Solutions was formed in the year
2010 and over a decade has emerged as a dedicated people
management organisation with an inclination to reinforce
the bottom-line of the client’s business: PEOPLE. Its
comprehensive suite of people management solutions are
diligently designed to offer a competitive edge to the
client’s business.
Being one of the top staffing company in India, Weavings
provides end-to-end human resource solutions including
Temporary Staffing, Permanent Recruitment, Statutory
Compliance, Human Resources Information System (HRIS)
Services, Master Vendor Services, Blue Collar and White
Collar bulk-hiring and Payroll Management Services to
medium and large scale organisations in India operating in
different industrial domains including but not limited to
Service Sector, New Age Industries, BFSI, Manufacturing,
E-commerce, Oil & Gas and Logistics Warehouse
Management. It is also proficient in enabling statutory
compliance in the organisation for fair governance.
Bridging the employment gaps in the modern landscape,
Weavings has emerged as a young and promising staffing
agency in India. Its diligent human resource experts work
jointly with the clients to gain a fair understanding of their
specific requirements, thereby catering to their
comprehensive workforce management needs at all levels.
Ashish Talwar, the Managing Director of the company
shares his valuable insights on how Weavings is bringing
the change in staffing industry.
Please list the popular products/solutions that make
your company standout from the competition.
At Weavings we offer a bouquet of People Management
Solutions which help clients of each size. Whether it is
temp staffing or permanent recruitment, we do it all. One of
our flagship application TEJAS is one such solution that
helps us stand out of the competition. ‘TEJAS’ is a
technology agnostic process-driven application for all the
compliance-related concern to give our clients a seamless
experience. All the Statutory Compliance Reports for Indian
states and central laws are auto-generated and available for
download/print at the click of a button. Our regulatory
compliance services are an ideal solution for the diligent
management of our clients business. Apart from TEJAS,
our other digital workforce solutions are designed to solve
people management related concerns for our clients. Right
from attendance and data management to candidate
assessments and payroll services, we offer a wide range of
digital workforce solutions which are the need of the hour.
All our digital solutions are configurable as per our clients’
requirement and that is also one important factor which
helps us break the clutter. We offer solutions which
integrate well with our clients existing systems and
therefore there is minimal development that is required.
As the MD, what is your opinion on the impact of the
current pandemic on the payroll services market and
other industries in general?
The impact of the COVID-19 on the labor market clearly
Providing an Excep onally Brilliant and Intellectual Workforce
18 | INSIGHTS SUCCESS VOLUME - 10, ISSUE - 04, 2020

21. shows disturbing effects on workers and millions of
businesses worldwide. Between April-June 2020, the world
lost almost 400 million full-time jobs due to the pandemic,
according to the International Labor Organization. Industry
estimates showed that 10.8 million jobs have been lost
across sectors since the March 25 lockdown in India. The
outlook of the job market has taken a hit. The overall
payroll services market has got impacted as contract
workers are on the frontline of being fired. Hospitality and
Retail sectors are at the fore front of bearing the brunt of the
pandemic as it resulted into an unprecedented lockdown of
operations.
While certain sectors took a hit, the lockdown also boosted
the e-commerce sector. The pandemic has rendered a great
favour to the E- Commerce business community by offering
them great business opportunities.According to industry
insiders and analysts, the market opportunities for online
commerce in the country are expected to touch $200 billion
by 2028 from $30 billion in 2018. People are buying even
the most low ticket or basic stuff online which is helping
the e-commerce sector create job opportunities for various
profiles in their warehouses. Even the last mile job profile is
on the rise as there is a shortage of delivery executives in
the market due to the increase in the orders.
As per a recent survey conducted by a staffing firm, Indian
employers report cautious hiring plans for the final quarter
of 2020. This is going to have a direct impact on the staffing
companies as there is a lot of business which usually comes
around the festive season in India which begins from
August and lasts till December. While things have started to
unlock slowly and the government is taking all the
measures to bring back the economy, it was going to
certainly take time.
How necessary do you think it is to align business with
the latest technology?
Digital transformation is no longer a future state, or
something to reconsider for the next fiscal year, it’s an
initiative that needs to be woven into the very fabric of an
organization. Successful digital transformation is not just
about technology; it’s about transforming the way you do
business and manage your workforce from the ground up.
The impact of technology on organizations of every size
and sector is infinite, and we know the pace of disruption is
accelerating. Organizations need to bring in innovation,
agility, and objectivity through technology.
At Weavings, we constantly innovate and come up with
solutions that match every evolving technological
disruptions happening in the staffing industry. From
assessment solutions to complete Human Resources
Information System, we provide completely configurable
digital workforce solutions to our clients. Today, when
most of the organisations are working from home, it has
become imperative for organisation to adapt to the new
ways of doing business and managing a large workforce
remotely.
Ashish Talwar
Managing Director
Our HR Solutions
are designed to
help unburden
yourselves in
dealing with
resource
management
challenges.
‘‘
‘‘
VOLUME - 10, ISSUE - 04, 2020 INSIGHTS SUCCESS | 19

22. Be it attendance management
through mobile application or
managing an entire plant with
individual KRA’s of each worker,
we offer solutions that make
organisation more productive and
help them grow.
How do you envision on
sustaining your company’s
competency in this cut-throat
and volatile business ecosystem?
In the staffing industry, what
matters is how quickly and
efficiently you are able to address
your clients challenge as that is
the primary reason they reach out
to you. At Weavings, it is always
our goal to ensure that our clients
get the top class service and address
each of their pain points when it comes to people
management. Our holistic approach of understanding
the client’s organisation and its operations helps us
deep dive in to the matters that have been bothering
our clients. Our team formulates a strategy to address
each concern of the client and create a roadmap for
the future. We are a TRACE certified organisation,
which shows our commitment to transparency in
commercial transactions.We are also an ISO 2013
certified organisationwhich ensures that we have a
standard operating processes in place that help us
function systematically.Being transparent and
realistic with our clients has helped us win their
confidence which goes on to show our growth quarter
on quarter as an organisation. Our technologically
advanced solutions for each aspect of human
resources management also enable us to have an
upper hand amongst our competitors. With our
solutions, we intend to address the people
management challenges that our clients face.
SATISFIED CLIENT
“While there was a strict nationwide
lockdown, we being into the
e-commerce business were given the
permission to operate under essential
services. With lakhs of workers
migrating every day, we had to ensure
we manage our daily operations with
enough manpower to keep our
fulfilment centres functional. Weavings
has always been a dependable staffing
partner for us for quite a few years.
Time and again they have proved that
their experience and expertise in the
logistics, warehouse and e-commerce
sector is unparalleled to any other
staffing agency. They take up the
challenges of providing quality skilled
and semi-skilled
resources in a record
time and also seamlessly
manage their payroll” –
Senior HR Manager-
Leading E-commerce
Company.
20 | INSIGHTS SUCCESS VOLUME - 10, ISSUE - 04, 2020

24. he Covid-19 pandemic has
Tproven itself to be a crisis that
we weren’t ready for. Initially,
most countries took it lightly, believing
it to be just another common
flu – however, it was anything but
common. The extremely contagious
and lethal virus forced the countries to
go for total lockdown, which lead to
the disruption of the entire global
economy. Small businesses collapsed
overnight and even though the
lockdown has been lifted mostly now,
the businesses are still feeling the
effects of the disaster caused by
Covid-19.
But when we look at the scenario and
wonder whether it could have been
worse, it certainly could. If this
pandemic would have struck us a
couple of decades ago, the entire
global market would have collapsed,
but thanks to the technological
advancement that has taken place in
the last two decades, we have been
able to survive. During this time of
commotion and mayhem, where people
were gripped with panic and fear and
businesses could not physically open
up, the work from home model
emerged as a savior for the entire
global economy. Let us take a look at
some of the merits and drawbacks of
this model and see whether it could be
a popular working model in the future.
Advantages of the work from home
model
Working from home has become a
norm during the Covid-19 pandemic,
but besides being the only alternative
right now, the work from home model
also has several other advantages. Let
us take a look at major ones:
Advantages for employees
• Working from home not only keeps
the employees safe from the
dreaded Covid-19, but it also
warms their pocket by saving them
the expenditure that would
otherwise have been incurred as
conveyance cost for commuting to
and from the office. Not to mention
that it saves precious time that is
spent on the road while you’re
stuck in traffic jams.
• It allows the employees to maintain
a strong work-life balance and
helps them manage household
chores and office work
simultaneously.
• Earlier, the company executives
used to frown at the idea of
working from home, because it was
widely believed that it results in
loss of productivity. However, as
the pandemic has proven,
productivity is, in fact, increased.
Advantages for employers
• By implementing the work from
home model, the employees can
save a lot of capital and resources
that would otherwise have to be
spent to maintain the necessary
infrastructure that is required to
accommodate employees on office
premises. This money that is saved
can be re-invested in the business
for its growth and development.
• If the work from home model
becomes popular, it would also
reduce the geographical barriers
and allow employers to hire the best
candidate for a task, without
worrying whether that candidate
resides within commutable distance
of the office. Thus, the employers
would be able to find more able
candidates for the job, which would
directly influence the growth of the
business.
Drawbacks of the work from home
model
Working from home has basically two
main drawbacks, and both these
drawbacks aren’t inherent to the model
itself but are a consequence of our
technological limitation at the moment
- which means that with time, these
would likely be resolved.
• An unstable or slow internet
connection is a major issue. Even
though 4G has become quite
popular, its penetration is mostly
limited to the urban areas only.
There are plenty of areas in India
where people are still working with
a 2G connection, which makes it
impossible to implement the work
from home model.
• Working from home means you do
not have the sophisticated security
technology that is available at the
office. This means that businesses
that are working on unsecured
connections might become easy
targets for hackers and other
cybercriminals who are looking to
take advantage of such a situation.
WORKING
FROM HOMEBENEFITS, SHORTFALLS AND FUTURE
22 | INSIGHTS SUCCESS VOLUME - 10, ISSUE - 04, 2020

25. It is, therefore, necessary for
businesses to come up with strategies
that would allow them to work
securely. Many cybersecurity agencies
have recently started offering software
that would help secure internet
connections for business organizations.
What would the future of work from
home model look like?
Organizations worldwide resorted to
working from home as it was the only
alternative available to keep the
businesses running. But as time passes,
they are beginning to realize that they
had built up a lot of misconceptions
about the model and that it actually has
a lot of advantages that had previously
been overlooked.
This is why many businesses have
already declared that they are
permanently moving to the work from
home model and would continue to
work this way, even after the pandemic
subsides. However, we would need to
address issues like poor internet
connectivity and cyber threats to make
this model more effective and efficient.
Way Ahead
Mr Ajay Kapur, Managing
Director, Shubham Chemicals &
Solvents Ltd , is also the Chairman
of the highly respected and valued
organisation, Shubham Group which
comprises five companies, viz.,
Shubham Chemicals & Solvents
Ltd., Divine Autotech Pvt. Ltd., Ansh
Impex Pvt. Ltd., Sai Kripa Buildtech
Pvt. Ltd., and Sainoor Automobiles
Pvt. Ltd. Under the ardent leadership of
Mr. Kapur, SCSL provides
techno-commercial services to industries
such as plywood and laminate, synthetic
resins, footwear, FMCG, textile, packaging,
pharmaceutical and many more.
Mr. Kapur believes, “Destiny changes one
future, but determination may change one’s
destiny, too.” In the last 28 years, SCSL is
went through many challenges, but Mr.
Kapur’s undaunted behaviour and courage
helped SCSL to surpass every obstacle.
Today, the organisation is growing by leaps
and bounds. His go-getter attitude and
trust in the team enabled SCSL as one of
the best customer-centric organisation in
the country; an organisation whose core
philosophy lies on ethical business
practices and transparency of operations.
ABOUTTHEAUTHOR
Ajay Kapur
Managing Director
VOLUME - 10, ISSUE - 04, 2020 INSIGHTS SUCCESS | 23

28. Businesses are as much about products and services
as they are about money. Handling their internal
financial matter has become a multi-faceted task for
businesses today. It now involves payrolls, international tax
rules, compliance management, multiple tax filings and
more. Getting specialized service providers for the same
has now become imperative for companies.
Addressing the financial as well as HR requirements of
companies for their seamless performance is ABS Business
Services Pvt. Ltd. The firm is an exciting new venture in
the booming human capital industry, driven by India’s
prominent HR services leaders. After getting massive
support and trust from the clients from all strata of the
industry, for its group/parent company Right Advisors Pvt.
Ltd. ABS was founded in 2015 to provide Contractual
Staffing Services, Pay roll and Compliance Management,
Bulk Hiring and Field Mobility Solutions to its clients.
The company’s vision is to provide temporary and flexible
workforce solutions encapsulating end-to-end staffing
needs. In today’s scenario, organizations want to focus on
the core areas and want to stay away from legal issues.
Hence they are trusting and opting Contractual Staffing over
Permanent Recruitment.
The company is bootstrapped and has seen a vertical
growth since inception. Year 2020-21 is going to be a
landmark in the Company’s journey as it looks to expand its
business aggressively with making its national presence
stronger and plans to enter into the unorganized unskilled
manpower services.
The Director, Shalu Singhal, is a qualified Chartered
Accountant and Company Secretary with more than 18
years of work experience. Here, she shares details about the
workings of the company and how it has been standing by
its Global clientele, helping them create and deploy
customized solutions. Shalu has worked with companies
like ICICI Bank, KPMG and Deloitte, prior to starting her
own venture.
The experience and knowledge of the founders helps the
clients to be Law Compliant in the same cost. Their varied
background from the fields of HR, accountancy and law
plays a vital role in providing solutions to the clients.
ABS Business Services is a one stop shop for all HR needs
from HIRE to RETIRE. The clients don’t need to look for
different partners for their HR related needs.
Please list the popular products/solutions that make
your company standout from the competition.
End to End Technology based process. Competitive pricing
with better and streamlined operations. Flexibility and
customizable business models to adjust clients’ needs,
expert and knowledgeable team give us an edge over others.
We visualize, plan and create personalized solutions before
we deploy them. We are adept in formulating and aligning
solutions with the company’s strategy and operate with a
focus on value maximization and growth. We provide ESS
models and mobility tracking solutions. Our in house IT
team can devise any IT solution as per clients’ needs. We
follow maker and checker concept to run pay roll and
compliance.
As the Director, what is your opinion on the impact of
the current pandemic on the payroll services market
and other industries in general?
It’s not hidden that the pandemic has hit the economy
severely and it will take another couple of years for
businesses to return to normal. At the same time, it is also
true that organizations have started looking for better,
efficient and cost effective methods to manage their
manpower and the overall productivity. This gives us the
staffing industry, a leverage to offer project based, need
based, time based solutions to the clients. Companies can
scale up and scale down their businesses as per the
requirement and situation – this is the best advantage of
staffing. The same manpower can be engaged in another
project with another client any time. This gives job security
as well as cost effective solution, both.
How necessary do you think it is to align business with
the latest technology?
Very important. Especially during these difficult times,
technology has become the backbone of many businesses.
Covid-19 has given many lessons and it will change the
course of businesses forever, for good. More and more use
of technology will become a part of everyone’s life.
Delivering Human Resources Services including Contractual Staffing,
Bulk Hiring, Pay Rolling, Compliance Management Solu ons
ABS BUSINESS SERVICES
PVT LTD
26 | INSIGHTS SUCCESS VOLUME - 10, ISSUE - 04, 2020

29. How do you envision on sustaining your company’s
competency in this ever-cutthroat and volatile business
ecosystem?
The best way to succeed in this cutthroat and volatile business
ecosystem is to go your own way, the new way! We don’t try to
compete with any company. We focus majorly on delivering
business satisfaction, not services, to our clients. Flexibility,
customized solutions and cost-effective models are the key to
sustainability.
As an established business leader, what would be your advice
to the budding entrepreneurs aspiring to venture into the
payroll services industry?
I would advise them to understand and study the market
conditions thoroughly and accordingly make customized plans
for their customers. Staffing Industry is still doing well and has
huge potential in future too. Systematic approach, step by step
planning are the keys to success! Our important mantra is to find
a solution to every problem
ABS Team
ABS Business Services
is destined to create
its own space in the
HR industry by
providing Cost
Effective, Technology
based customizable
solutions for you.
‘‘
‘‘
I would like to extend my heartiest appreciation to ABS
Business Services and the team members for handling
Pay roll, Labour Compliances and Recruitment.
Without your contribution, it would have been entirely
impossible to complete such a big order. It’s a priviliege
for us to have a business association with an
organization like yours. – Kapil Kumar, Halfen Moment
India Pvt. Ltd.
Our association took place at a very critical time to
support business. I must acknowledge that your
business understanding, experience, professionalism
and commitment has made our association efficacious.
– Utsav Khandelwal, Zimmer Biomet.
DELIGHTED CLIENTS
VOLUME - 10, ISSUE - 04, 2020 INSIGHTS SUCCESS | 27

30. t is believed that employees being
Ithe lifeblood of the company
could make or break business
success. Of course, it is true. Behind
every successful organization is its
team whose members are putting their
heart and soul in it to make the
business reach new heights. It is
certainly the employees of the business
who carry the potential to transform a
brilliant idea into a high performing
organization.
There stands no doubt as to why
employees are considered to be the real
assets of any organization. If
businesses would help their employees
succeed, ultimately they would
succeed. Any business which wishes
to climb the ladder of success in a
certain period would definitely
require a team of motivated
individuals. But the question
stands how these individuals could be
kept motivated throughout their
tenure? This is where a suitable
Human Resource system comes into
the picture, as it keeps everyone
connected. After businesses realizing
the importance of having an HR
department, there has been an immense
growth in its adoption.
With the continuous advancement in
the latest technologies, the manage-
ment of employees and their records
has become tough to handle, especially
if they don’t have any expert team to
look into it. Secondly, the current
pandemic scenario has disrupted the
normal working process of the
organizations, resulting in employees
working from home. This has, to some
extent, made it difficult for the HR
department to keep in touch with the
MANAGEMENTHOUR
SYSTEM IS NEED OF THE
28 | INSIGHTS SUCCESS VOLUME - 10, ISSUE - 04, 2020

31. employees and also a track of their
activities.
This is when they need sound
payroll management software that
makes such things easier to deal
with. For companies to conduct
their businesses’ administrative tasks,
especially during today’s critical
times, a good payroll system
becomes an essential element.
Let’s shed some light on the
advantages payroll software come
with:
Enabling Measure Productivity
The primary motivating factor for
any employee is their pay scale and
they cannot cope up with any
mistakes in that. Payroll mistakes
happen too often. Every year
billions of dollars fines are issued to
business owners in the United
States for payroll errors. If an
employee doesn’t get paid properly
or accurately, he/she might lose
motivation to work and this will
ultimately affect business
productivity and no owner would
want that. It often becomes difficult
for one person to calculate all these
things by himself/herself that
results in mistakes. To avoid that
kind of a mess, companies need to
think about using payroll software
which makes these calculations
easier.
Payroll software not only simplifies
HR procedures but also contribute
to the company’s productivity by
influencing growth and
development. It can keep records of
entry and exit time of employees,
leaves taken in a month, and many
essential HR functions. Some
payroll software also allow HR
personnel to monitor login and logout
time of employees. Thus, authorities
can check on average working hours
spent by their employees and measure
their productivity.
Not only this, but payroll software also
upgrades the overall work processes of
the company. Real-time tracking of all
activities maintains live employee data,
monitors and controls flow of
information, and ensures tight security.
All of these factors significantly
improve the company’s productivity
and provide better results.
Making Employees Efficient &
Accurate
It is a tough job for a human to track
and maintain business records without
any error. In that case, payroll
management software is like an asset
to the company. With an automated
payroll system, there is little to zero
chances of error, enabling companies
easily omit mistakes in data entry and
processing. It helps to maintain
transparency across all departments.
Thus, employees give their best and
become more efficient and accurate in
their work.
Such software also has an automatic
reminder facility. Be it employee
payments or project deadlines or
submitting corporate taxes, automatic
reminder won’t let one miss anything.
Ensuring Security & Maintaining
History
Payroll information is sensitive. Using
good payroll software gives extra
security to that information, as
information is stored securely with
limited access, preventing the exposure
of data. Secondly, it also maintains
payroll history for each employee.
Concluding Statement
Technology has truly redefined every
process of businesses; HR
administration being the one. To thrive
and stay ahead of the curve, businesses
must adopt robust payroll management
software. They would see the benefits
it brings to their operations, once the
right one has been selected.
VOLUME - 10, ISSUE - 04, 2020 INSIGHTS SUCCESS | 29
Easing Payments

32. To a layperson not in the know of things, it would come
as quite a shock to be told that one of India’s most
prolific pay-roll companies, S & IB Services Private
Limited started its journey in little more than a shack with
hardlyaroof, agateorevenatable.
Thus, began the S&IB journey
The year was 1985. To ward off unemployment and earn his
share of living, Shyamal Karmakar, the illustrious
Managing Director of S&IB, started his entrepreneurial
journey with a princely sum of Rs 350.00 spent on creating a
rubber-stamp and letter-head. The first income, all of Rs 1050
brought them an income of Rs 150.00 of which Rs 50.00 was
spent paying the instalment of an old bicycle. Precarious
situations, such as these persisted for some years in the life of
M/s SecurityandInvestigationBureau(S&IB).
The Current Scenario
S&IB today provides services in Total Security Solutions,
CCTV and e-surveillance, Integrated Facility Management,
Outsourced banking services, ATM cash management, Cash-
van services, Cash-sorting and cash processing. It also deals
with Transportation of notes and coin, Mobile tower erection
and maintenance, Optical fibre cable laying (Aerial),
Logistics, Housekeeping, Outsourcing and Payroll
management, Property maintenance, Electro-mechanical
repair and maintenance, Pest control, Fire safety and Risk
management. All these aspects and more give them a
combinedturnoverofaroundRs 436crores.
Their clients include the best and more known among Banks
and Financial Institutions, IT companies, MNCs,
Government Establishments, Healthcare, Hospitality,
Telecom companies, Warehouses and Logistics, Retail,
Education, Research Institutes, Media and Entertainment,
Construction, Residential, Malls, FMCGs, Textile, Power
Plant, Oil Refinery and other production units. These they
serve from branches in practically every city in India
cementingtheirPAN Indiapresence.
The UpperCut
Describing their USP gives Shyamal Karmakar, S&IB’s
charismatic MD a sense of immense pride. He says they
include:
• Unrivalled & unparalleled knowledge gained over 35 years
intheIndianMarket.
• RemoteMonitoringSolutions
• Extensive use of technology to improve efficiency and
optimiseoncosts
• Unbeatable 24*7 services with extensive backup and hand
holding
• Distinctivevalue-addedservices
• Transparencyandpromptresponse toeveryquery
• Ability to quickly ramp-up any new business venture they
getinto
• Ability to learn and adapt any new business with low costs
andlow turn-aroundtime
Words of wisdom
He’s been there, done things, established businesses and
succeeded. In the process, he has learnt a lot about client
servicing and business management. To this end, Shyamal,
the ever-positive business-head who has withered many
business battles and reversals like a true veteran, has a few
words of advice for those who fear competition or find it
daunting. He says, “when faced with the cut-throat
competition of the kind that he has seen in his over three-
decade-long existence and growth in entrepreneurship, one
should use their employees as their true “Brand
Ambassadors”, employees. Right down from an office boy, all
theway up totheowner himself.In doingso, onemayhaveto
Offering Reliable and Quality Enterprise Solu ons
30 | INSIGHTS SUCCESS VOLUME - 10, ISSUE - 04, 2020

33. invest significantly in training and re-training existing and
new HumanCapital.”
S&IB’s BrandAmbassador
A trained “Brand Ambassador” in the form of employees
means there is no extra expenditure on advertising and
promotion. What-ever promotion takes place is of a very
earthy and realistic kind which becomes evident from the
employees’ demeanour, behaviour and output. By giving
excellent service, the employee raises the worth of the
organization much more than an “external” Brand
Ambassador andalsobrings inmorebusiness.
The other ace that Shyamal has up his sleeves to stave off
competition is to remain on the right side of the law and ethics.
Never do unethical and illegal business and never support it
either, says he. He is equally certain to remain compliant with
all statutory requirements in the running of businesses, be
theyrelatedtoemployment,taxationorqualityof service.
Keepingup with timeswith Digitization&Technology!
Tech Savvy that he is, Shyamal credits his organization’s
ability to adapt to new technology as one of the factors that
allow them to provide quality uninterrupted services to their
customers which continues 24 x 7 x 365. They have invested
in customized ERP & CRM packages which help them give
more and better services to clients who can now track the
progress of their services and requests and accordingly raise
new requests.
Incidentally, it’s adherence to the latest in technology that
helps S&IB stay head even in these times when the pandemic
is sweeping every other business under the carpet. With the
induction of new talent, they are today ready to serve every
new and diversified need of their clients which include
outsourcing of on-site payroll work to remote locations while
maintaining client data security at all times.That coupled with
immense experience and strict adherence to established
ethical practices is sure to keep them in the client’s line-of-
sightfor along,longtime.
The futureatS&IB
For Shyamal Karmakar, living up to his clients’ faith in his
abilities is quintessential. It keeps him on his toes to stay ever-
resourceful and ever-ready and come up with solutions
irrespective of problems or their scale. Life, after all, has
taught him that the intrepid invariably find solutions to
problems,andindoingso find immense,immensesuccess.
Shyamal Karmakar
Managing Director
Our vision is to be
the most ethical
and transparent,
statutory
compliant, CSR
Compliant,
eco- friendly and
human service-
company in India.
‘‘
‘‘
Shreyasee Karmakar
Development Director
VOLUME - 10, ISSUE - 04, 2020 INSIGHTS SUCCESS | 31