The Inclusive Fintech 50 applicant pool provides new insights into inclusion-focused fintech, itself a subset of the fintech universe. Early-stage inclusive fintechs are developing innovative products, services, business models, and distribution channels to provide solutions for underserved segments. Yet these startups require capital and other resources in order to reach the world’s 3 billion financially underserved people. By highlighting these high-potential companies, we hope to support the efforts of investors, banking partners, and other fintechs working towards a financially inclusive world.
https://runfrictionless.com/b2b-white-paper-service/
Balance Internet launches second edition of Digital Transformation in B2B eCo...run_frictionless
Balance Internet is a highly specialised eCommerce agency, and our unmatched B2B industry expertise guides our first-class digital delivery process. We are one of the most experienced B2B eCommerce solution providers in the Asia-Pacific region with members of our leadership team working in the space since 1996. With Magento Commerce technology at our core, we create high-performing solutions that harmonise digital ecosystems.
https://runfrictionless.com/b2b-white-paper-service/
Top 8 digital transformation trends shaping 2021run_frictionless
In a world that’s increasingly dependent on digital, IT’s role is more critical than ever. To meet rising demands, organizations are accelerating their digital transformation. This report identifies the top 8 technology trends that will face CIOs, IT leaders, and organizations in their digital transformation journey in 2021.
https://runfrictionless.com/b2b-white-paper-service/
Charting a Way Forward Online Content Regulationrun_frictionless
This paper explores possible regulatory structures for content governance outside the United States and identifies questions that require further discussion. It builds off recent developments on this topic, including legislation proposed or passed into law by governments, as well as scholarship that explains the various content governance approaches that have been adopted in the past and may be taken in the future.2 Its overall goal is to help frame a path forward—taking into consideration the views not only of policymakers and private companies, but also civil society and the people who use Facebook’s platform and services.
https://runfrictionless.com/b2b-white-paper-service/
Digital Transformation Drives 2021 IT Investmentsrun_frictionless
Digital transformation efforts continue to dominate the technology landscape as more IT leaders recognize the need to update hardware and software infrastructure to accelerate strategic products and services for the business. SoftwareTrends conducted a survey of some 1,020 IT executives, directors, and managers between August and November 2020 to better understand the current state of digital transformation efforts across companies of all sizes—and forecast the technology investment plans for 2021.
https://runfrictionless.com/b2b-white-paper-service/
Artificial intelligence and machine learning (AI/ML) present us with novel and efficient ways to solve challenging and persistent problems, particularly when it comes to predictions. Retail, due to its fast moving, trend powered, and fluid nature coupled to an extended logistics chain, relies heavily on making smart predictions. As improvements in AI/ML over the last several years have proliferated, not only in performance advances but deployability, there are exciting openings for experimentation in many domains of the retail value chain
https://runfrictionless.com/b2b-white-paper-service/
CRM software helps your business to manage contact information in an organized way, making it easy to follow up on your interactions and activities with customers.
https://runfrictionless.com/b2b-white-paper-service/
LinkedIn Marketing Solutions Affluent Millennials Research Whitepaperrun_frictionless
It appears that Affluent Millenials might approach their own finances with a greater sense of ownership than previous generations. When it comes to managing their finances, it's clear that Affluent Millenials want more control.
https://runfrictionless.com/b2b-white-paper-service/
Social media in the enterprise has predominantly been a haven for marketers, who use its power to engage target audiences along multiple points of the conversion funnel, while being able to track the eicacy of messages and content in a very precise way.
https://runfrictionless.com/b2b-white-paper-service/
Balance Internet launches second edition of Digital Transformation in B2B eCo...run_frictionless
Balance Internet is a highly specialised eCommerce agency, and our unmatched B2B industry expertise guides our first-class digital delivery process. We are one of the most experienced B2B eCommerce solution providers in the Asia-Pacific region with members of our leadership team working in the space since 1996. With Magento Commerce technology at our core, we create high-performing solutions that harmonise digital ecosystems.
https://runfrictionless.com/b2b-white-paper-service/
Top 8 digital transformation trends shaping 2021run_frictionless
In a world that’s increasingly dependent on digital, IT’s role is more critical than ever. To meet rising demands, organizations are accelerating their digital transformation. This report identifies the top 8 technology trends that will face CIOs, IT leaders, and organizations in their digital transformation journey in 2021.
https://runfrictionless.com/b2b-white-paper-service/
Charting a Way Forward Online Content Regulationrun_frictionless
This paper explores possible regulatory structures for content governance outside the United States and identifies questions that require further discussion. It builds off recent developments on this topic, including legislation proposed or passed into law by governments, as well as scholarship that explains the various content governance approaches that have been adopted in the past and may be taken in the future.2 Its overall goal is to help frame a path forward—taking into consideration the views not only of policymakers and private companies, but also civil society and the people who use Facebook’s platform and services.
https://runfrictionless.com/b2b-white-paper-service/
Digital Transformation Drives 2021 IT Investmentsrun_frictionless
Digital transformation efforts continue to dominate the technology landscape as more IT leaders recognize the need to update hardware and software infrastructure to accelerate strategic products and services for the business. SoftwareTrends conducted a survey of some 1,020 IT executives, directors, and managers between August and November 2020 to better understand the current state of digital transformation efforts across companies of all sizes—and forecast the technology investment plans for 2021.
https://runfrictionless.com/b2b-white-paper-service/
Artificial intelligence and machine learning (AI/ML) present us with novel and efficient ways to solve challenging and persistent problems, particularly when it comes to predictions. Retail, due to its fast moving, trend powered, and fluid nature coupled to an extended logistics chain, relies heavily on making smart predictions. As improvements in AI/ML over the last several years have proliferated, not only in performance advances but deployability, there are exciting openings for experimentation in many domains of the retail value chain
https://runfrictionless.com/b2b-white-paper-service/
CRM software helps your business to manage contact information in an organized way, making it easy to follow up on your interactions and activities with customers.
https://runfrictionless.com/b2b-white-paper-service/
LinkedIn Marketing Solutions Affluent Millennials Research Whitepaperrun_frictionless
It appears that Affluent Millenials might approach their own finances with a greater sense of ownership than previous generations. When it comes to managing their finances, it's clear that Affluent Millenials want more control.
https://runfrictionless.com/b2b-white-paper-service/
Social media in the enterprise has predominantly been a haven for marketers, who use its power to engage target audiences along multiple points of the conversion funnel, while being able to track the eicacy of messages and content in a very precise way.
https://runfrictionless.com/b2b-white-paper-service/
The marketing world’s intense focus on analytics, of late, hasn’t always led to better performance — because, while it’s easy to collect data, it’s difficult to turn it into deep insight. This Insight Center covered content that included a leading practitioner company’s reinvention of market research, a framework for measuring what your customers actually value and will pay for, and a toolkit approach to defining the customer’s “job to be done.”
https://runfrictionless.com/b2b-white-paper-service/
Into the Mainstream: Influencer Marketing in Societyrun_frictionless
TAKUMI surveyed over 3,500 consumers, marketers, and influencers across the UK, US, and Germany to uncover the latest trends in the sector. The report ‘Into the mainstream: Influencer marketing in society’, uncovered divided opinions on what consumers want to see and what brands are willing to engage with influencers on.
https://runfrictionless.com/b2b-white-paper-service/
Klarna, the leading global payments and shopping service, and its industry-wide Influencer Council, have released their Influencer Marketing Whitepaper to serve as a guide for influencers and brands to advertise online responsibly.
https://runfrictionless.com/b2b-white-paper-service/
Renoir powering successful digital transformationrun_frictionless
A good plan is the backbone of every succesful DX. The framework we're detailing in this section has been distilled from our years of experience implementing digital transformation initiatives. The following pages highlight the key stages of a successful DX initiative.
*Define & Analyse
*Plan
*Execute
*Implement
*Continue to improve
https://runfrictionless.com/b2b-white-paper-service/
Mac Pro was developed with a singular purpose: to enable professionals to do their most demanding work without constraint. It’s designed and engineered to enable a wide range of different uses, and presents virtually unlimited possibilities for customization and expansion.
https://runfrictionless.com/b2b-white-paper-service/
The Covid-19 pandemic necessitated the payments industry undergo a facelift, sparked by novel approaches from new-age players, fostered by industry consolidation, and customers’ demand for end-to-end experience. Crossing the threshold, the industry is entering a new era – Payments 4.X, where payments are embedded and invisible, and an enabling function to provide frictionless customer experience. As customers make a permanent shift to next-gen payment methods, Digital IDs are critical for a seamless payment experience. The B2B payments segment is witnessing rapid digitization. BigTechs, PayTechs, and industry newcomers are ready to jump in with newfangled solutions to help underserved small to medium-sized businesses (SMBs).
As incumbents struggle with profits, new-age firms are forging ahead to take the lead in the Payments 4.X era by riding the success of non-card products and services. The new era demands collaboration, platformification, and firms can unleash full market potential only by embracing API-based business models and open ecosystems. Data prowess and enhanced payment processing capabilities are inevitable to thrive ahead. The clock is ticking for banks and traditional payments firms because the competitive advantage is not guaranteed forever. As industry players seek economies of scale, consolidations loom, and non-banks explore new territories to threaten incumbents’ market share. While all these 2022 trends are at play, central bank digital currency (CBDC) is emerging globally and might open a new chapter in the current payments landscape.
Maximising value while migrating your Oracle Estate to Microsoft Azurerun_frictionless
This white paper aims to provide organisations moving to the Microsoft Azure cloud with the necessary knowledge and business strategies to navigate these issues. It aims to explain the common misunderstandings and challenges in this area, and reassure enterprise organisations that Oracle workloads can be moved to Microsoft Azure cloud in an equivalent and cost-effective manner.
https://runfrictionless.com/b2b-white-paper-service/
This analysis provides an overview of the top trends in the retail banking sector driven by the competition, digital transformation, and innovation led by retail banks exploring novel ways to create and retain value in evolving landscape.
COVID-19 caught banks off guard and shook legacy mindsets to the core. With 20/20 (2020) hindsight, firms are more aware, digitally resilient, and financially stable as they head into 2022. The trials of the past 18 months forced firms to shore up existing business and consider new models and revenue streams.
Customer-centricity remains at the top of most FS agendas and is a 2022 focal point. Banks will focus on achieving operational excellence as diligently as delivering superior CX. In 2022 and beyond, it will be paramount for FIs to explore and invest in new technologies to remain relevant and resilient.
Banking 4.X will arrive in full force in 2022 with platform-supported firms monetizing diverse ecosystem capabilities and aggressively harvesting data to create experiential customer journeys through intelligent and personalized engagements. The new era will compel future-focused banks to finally abandon legacy infrastructure and collaborate with third-party specialists to solidify their best-fit, long-term roles. Increasingly, open platforms will make banks invisible as banking becomes embedded into customer lifestyles. At the same time, banks will shed asset-heavy models and shift to the cloud for greater agility, speed to market, and faster innovation. The shift will act as a precursor to adopting new technologies on the horizon – 5G and Decentralized Finance.
The recent past was filled will extraordinary lessons for financial institutions. Now is the time to act on those learnings and move forward profitably.
Fintech New York: Partnerships, Platforms and Open Innovationaccenture
We are in the midst of a major disruption in the financial services that will see increasing adoption and evolution of disruptive FinTech solutions. Read our report released at the Fintech Innovation Lab’s Fifth Annual Demo Day Event.
The Five Biggest Tech Trends Transforming Government In 2022Bernard Marr
The digital transformation of governments and public authorities has been accelerated during the global pandemic. Here we look at the key technology trends, including digital identity management, automation of public services using artificial intelligence, the increasing importance of cyber security as well as the role of national cryptocurrencies.
Unleashing Competitiveness on the Cloud Continuum | Accentureaccenture
Accenture reports how the cloud continuum creates a seamless technology & capability foundation that meets business needs now and in the future. Read more.
MSC presents a report to understand and assess the impact of the pandemic on the FinTech ecosystem. It also focuses on how the FinTech ecosystem has progressed and adapted to the new normal.
The marketing world’s intense focus on analytics, of late, hasn’t always led to better performance — because, while it’s easy to collect data, it’s difficult to turn it into deep insight. This Insight Center covered content that included a leading practitioner company’s reinvention of market research, a framework for measuring what your customers actually value and will pay for, and a toolkit approach to defining the customer’s “job to be done.”
https://runfrictionless.com/b2b-white-paper-service/
Into the Mainstream: Influencer Marketing in Societyrun_frictionless
TAKUMI surveyed over 3,500 consumers, marketers, and influencers across the UK, US, and Germany to uncover the latest trends in the sector. The report ‘Into the mainstream: Influencer marketing in society’, uncovered divided opinions on what consumers want to see and what brands are willing to engage with influencers on.
https://runfrictionless.com/b2b-white-paper-service/
Klarna, the leading global payments and shopping service, and its industry-wide Influencer Council, have released their Influencer Marketing Whitepaper to serve as a guide for influencers and brands to advertise online responsibly.
https://runfrictionless.com/b2b-white-paper-service/
Renoir powering successful digital transformationrun_frictionless
A good plan is the backbone of every succesful DX. The framework we're detailing in this section has been distilled from our years of experience implementing digital transformation initiatives. The following pages highlight the key stages of a successful DX initiative.
*Define & Analyse
*Plan
*Execute
*Implement
*Continue to improve
https://runfrictionless.com/b2b-white-paper-service/
Mac Pro was developed with a singular purpose: to enable professionals to do their most demanding work without constraint. It’s designed and engineered to enable a wide range of different uses, and presents virtually unlimited possibilities for customization and expansion.
https://runfrictionless.com/b2b-white-paper-service/
The Covid-19 pandemic necessitated the payments industry undergo a facelift, sparked by novel approaches from new-age players, fostered by industry consolidation, and customers’ demand for end-to-end experience. Crossing the threshold, the industry is entering a new era – Payments 4.X, where payments are embedded and invisible, and an enabling function to provide frictionless customer experience. As customers make a permanent shift to next-gen payment methods, Digital IDs are critical for a seamless payment experience. The B2B payments segment is witnessing rapid digitization. BigTechs, PayTechs, and industry newcomers are ready to jump in with newfangled solutions to help underserved small to medium-sized businesses (SMBs).
As incumbents struggle with profits, new-age firms are forging ahead to take the lead in the Payments 4.X era by riding the success of non-card products and services. The new era demands collaboration, platformification, and firms can unleash full market potential only by embracing API-based business models and open ecosystems. Data prowess and enhanced payment processing capabilities are inevitable to thrive ahead. The clock is ticking for banks and traditional payments firms because the competitive advantage is not guaranteed forever. As industry players seek economies of scale, consolidations loom, and non-banks explore new territories to threaten incumbents’ market share. While all these 2022 trends are at play, central bank digital currency (CBDC) is emerging globally and might open a new chapter in the current payments landscape.
Maximising value while migrating your Oracle Estate to Microsoft Azurerun_frictionless
This white paper aims to provide organisations moving to the Microsoft Azure cloud with the necessary knowledge and business strategies to navigate these issues. It aims to explain the common misunderstandings and challenges in this area, and reassure enterprise organisations that Oracle workloads can be moved to Microsoft Azure cloud in an equivalent and cost-effective manner.
https://runfrictionless.com/b2b-white-paper-service/
This analysis provides an overview of the top trends in the retail banking sector driven by the competition, digital transformation, and innovation led by retail banks exploring novel ways to create and retain value in evolving landscape.
COVID-19 caught banks off guard and shook legacy mindsets to the core. With 20/20 (2020) hindsight, firms are more aware, digitally resilient, and financially stable as they head into 2022. The trials of the past 18 months forced firms to shore up existing business and consider new models and revenue streams.
Customer-centricity remains at the top of most FS agendas and is a 2022 focal point. Banks will focus on achieving operational excellence as diligently as delivering superior CX. In 2022 and beyond, it will be paramount for FIs to explore and invest in new technologies to remain relevant and resilient.
Banking 4.X will arrive in full force in 2022 with platform-supported firms monetizing diverse ecosystem capabilities and aggressively harvesting data to create experiential customer journeys through intelligent and personalized engagements. The new era will compel future-focused banks to finally abandon legacy infrastructure and collaborate with third-party specialists to solidify their best-fit, long-term roles. Increasingly, open platforms will make banks invisible as banking becomes embedded into customer lifestyles. At the same time, banks will shed asset-heavy models and shift to the cloud for greater agility, speed to market, and faster innovation. The shift will act as a precursor to adopting new technologies on the horizon – 5G and Decentralized Finance.
The recent past was filled will extraordinary lessons for financial institutions. Now is the time to act on those learnings and move forward profitably.
Fintech New York: Partnerships, Platforms and Open Innovationaccenture
We are in the midst of a major disruption in the financial services that will see increasing adoption and evolution of disruptive FinTech solutions. Read our report released at the Fintech Innovation Lab’s Fifth Annual Demo Day Event.
The Five Biggest Tech Trends Transforming Government In 2022Bernard Marr
The digital transformation of governments and public authorities has been accelerated during the global pandemic. Here we look at the key technology trends, including digital identity management, automation of public services using artificial intelligence, the increasing importance of cyber security as well as the role of national cryptocurrencies.
Unleashing Competitiveness on the Cloud Continuum | Accentureaccenture
Accenture reports how the cloud continuum creates a seamless technology & capability foundation that meets business needs now and in the future. Read more.
MSC presents a report to understand and assess the impact of the pandemic on the FinTech ecosystem. It also focuses on how the FinTech ecosystem has progressed and adapted to the new normal.
Diving deep into literally millions of interactions and conversations with different networks such as Facebook, Twitter and Instagram, blogs, forums and news sites in order to bring you analytical info about how social media affects different sectors like:Sharing Economy, Banking and Finance, Ecommerce, Telecom and Fintech.
The FinTech sector has grown rapidly in last few years and is on track of ever evolving track. Prior to 2008 financial crisis, the traditional banking sector was the only playground available for financial needs. The financial crisis collapsed the traditional banking & financial mechanism and paved the way for more secure and updated financial transaction which led to emergence of FinTech, which has altered the economic viability of traditional banking sector participants to originate loans, translating into contraction of the credit supply for individuals and SMEs.
Today, financial markets & services are flooded with technology driven innovation, whereby new non-depository institutions- referred to as peer-to-peer financing, loan based crowdfunding platform, marketplace lenders (MPL) - providing loans of various types and duration to end users through online and mobile channels. Some of these companies lend from their own corpus/balancesheet, while some serve as brokers between investors and borrowers, commonly referred to as “Platform Lenders”.
Payments has been the frontrunner in the large scale consumer adoption of Fintech in India, aided by the spread of smartphones and mobile internet at affordable price points. Most FinTech players started out by identifying a niche/use case for building a customer base ( e.g. Paytm for online payments, Ola Money for cab payments, Airtel Money for phone bills etc.) and then expanding onto other services.
Indian regulatory authorities including RBI, SEBI & IRDA have adopted an accommodative stance towards an emerging Fintech sector without bringing in prohibitive guidelines to over regulate the sector. Despite catching up with the rapidly evolving eco system, Indian regulators have adopted a consultative approach and have been proactively foreseeing the need for adequate regulations, especially in the areas concerning public funds i.e. peer-to-peer lending, crowd funding and alternative currencies.
The Changing Relationship Between Investors and Investments OurCrowd
Take this opportunity to meet OurCrowd’s new president, Anthony DeChellis, who brings to the discussion his extensive experience in the private banking and institutional finance world. Anthony previously served as CEO of Private Banking Americas at Credit Suisse, headed Private Wealth Management at UBS, and held a range of leadership positions at Merrill Lynch, including Manager of the European Private Banking Business.
Impact Grid is a project to harness the potential offered by blockchain and other emerging technologies to design a transparent, secure and decentralized platform for Impact Investing.
Fintech M&A: From threat to opportunityWhite & Case
Fintech has evolved from being a disruptive threat to a major
opportunity for financial institutions. The possibilities for
dealmaking and M&A are almost limitless.
Microfinance and financial inclusion conference @ ucspLuis Garate
Peru constitutes a paradigm in microfinance at world level. The Peruvian experience is being replicated in several countries; this process constitutes a successful experience in the development area.
The objective of this presentation is convey the knowledge about the role of the microfinance and understand the progress and challenges that this sector is facing.
The presentation includes:
1. Importance
2. What Financial Inclusion means?
3. How is going on in Peru?
• Financial System
• Microfinance Institutions
4. What else to do?
5. Opportunities
6. Final notes: Thoughts
The 25 Most Beautiful B2B White Papers On The Planetrun_frictionless
Google, Apple, Microsoft, Facebook, Linkedin, and Docusign. Which company has the sexiest #B2B #whitepapers?
Cast your vote. Which one do you ❤️ ?
https://runfrictionless.com/blog/25-beautiful-b2b-white-papers/
https://runfrictionless.com/b2b-white-paper-service/
Pharma Marketing: Get Started on Creating Great Customer Experiences with Jou...run_frictionless
Customer journeys are highly strategic and – in a competitive and regulated environment like life sciences – understanding them can literally make or break the success of a new drug launch, as well as efforts to achieve long-term loyalty and adherence. For pharma, added complexities start with the definition of the “customer.” While patients are the end consumers, pharma has more direct relationships with prescribing health care providers (HCPs), who significantly influence the patient experience and most certainly determine the successful marketing of medications.
https://runfrictionless.com/b2b-white-paper-service/
Azure Cost Management’s Cost Analysis tool helps you break down the details of your Azure spend—with this tool, you can take a more in-depth
look into exactly what everything costs and do all kinds of grouping and filtering across your resources.
This is the tool to use if you want to see what a service is currently costing you, or if you’re trying to figure out why your bill is higher than you
anticipated. Remember, visibility of your Azure spend is very important and should always be something to keep top of mind.
https://runfrictionless.com/b2b-white-paper-service/
AWS has the services to help you build sophisticated applications with increased flexibility, scalability and reliability. Whether you're looking for compute power, database storage, content delivery, or other functionality, with AWS you pay only for the individual services you need, for as long as you use them, without complex licensing. AWS offers you a variety of pricing models for over 160 cloud services. You only pay for the services you consume, and once you stop using them, there are no additional costs or termination fees. This whitepaper provides an overview of how AWS pricing works across some of the most widely used services. The latest pricing information for each AWS service is available at http:// aws.amazon.com/pricing/.
https://runfrictionless.com/b2b-white-paper-service/
The AWS Well-Architected Framework helps you understand the pros and cons of decisions you make while building systems on AWS. By using the Framework you will learn architectural best practices for designing and operating reliable, secure, efficient, and cost-effective systems in the cloud. It provides a way for you to consistently measure your architectures against best practices and identify areas for improvement. The process for reviewing an architecture is a constructive conversation about architectural decisions, and is not an audit mechanism. We believe that having well-architected systems greatly increases the likelihood of business success.
https://runfrictionless.com/b2b-white-paper-service/
Electronic contracts and electronic signatures under Australian lawrun_frictionless
An electronic signature is a signature which is applied by electronic means to a document in electronic form. Australian law generally recognises that deeds and agreements can be executed via electronic means and by way of an electronic signature.
www.runfrictionless.com
Connecting with Sidecar is the same as connecting any external display. Select the AirPlay menu item in the menu bar, then select iPad. The AirPlay icon will turn into an iPad icon while Sidecar is in use. Simply pull down from the iPad icon on the menu bar to see a host of options: Mirror Display, Hide or Show Sidebar, Show or Hide Touch Bar, Open Displays Preferences, and Open Sidecar Preferences.
https://runfrictionless.com/b2b-white-paper-service/
The Google Cloud Adoption Framework builds a structure on the rubric of people, process, and technology that you can work with, providing a solid assessment of where you are in your journey to the cloud and actionable programs that get you to where you want to be. It’s informed by Google’s own evolution in the cloud and many years of experience helping customers.
https://runfrictionless.com/b2b-white-paper-service/
Google's guide to innovation: How to unlock strategy, resources and technologyrun_frictionless
Organizations are facing unprecedented change and challenges stemming from a confluence of natural and artificial conditions. These forces are driving many to rethink the tools and technologies they use, and the places they need to be, to grow, and to innovate.
https://runfrictionless.com/b2b-white-paper-service/
Google Cloud Industries: The impact of COVID-19 on manufacturersrun_frictionless
After facing severe headwinds from COVID-19, ranging from decreased orders to negative impacts on operations, manufacturers around the world have started to revamp their operating models and supply chain strategies—and now feel more prepared in their ability to successfully navigate future pandemics, according to new research released from Google Cloud.
www.runfrictionless.com
Companies are realizing incredible benefits by incorporating ChatOps into their incident management workflows. Slack channels provide hyper-effective means to alert teams of issues, take immediate action, and collaborate with clarity and urgency. It is for this reason that companies like Opsgenie, PagerDuty, and VictorOps have invested in integrating their incident management applications into Slack.
https://runfrictionless.com/b2b-white-paper-service/
Journey mapping in finance requires specific domain expertise. As almost every step has layers of compliance, ALM, legal, IT security, and other requirements, you need to consider all possible issues.
https://runfrictionless.com/b2b-white-paper-service/
Strengthening Operational Resilience in Financial Services by Migrating to Go...run_frictionless
Operational resilience is a key area of focus for financial services firms, and could be thought of as the next goal in addressing systemic risk in the financial services sector. Regulators are also increasingly focused on this risk: it is recognised that despite many years of bolstering financial stability by enhancing financial resilience following the financial crisis, the shocks that come from the operational side can be as significant as the shocks from the financial side.
https://runfrictionless.com/b2b-white-paper-service/
Reconciliation is an essential control function in financial services, aimed at eliminating operational risk that can lead to fraud, fines or in the worst case, the failure of a whole firm. And yet, since an early push in the early 2000s that automated parts of the very back-end of the system (cash and custody), innovation in this area has stalled and operations reliant on people power and spreadsheets are prevalent.
https://runfrictionless.com/b2b-white-paper-service/
Security and compliance is an ongoing process, not a steady state. It is constantly maintained, enhanced, and verified by highly-skilled, experienced and trained personnel. We strive to keep software and hardware technologies up to date through robust processes. To help keep Office 365 security at the top of the industry, we use processes such as the Security Development Lifecycle; we also employ techniques that throttle traffic and prevent, detect, and mitigate breaches.
https://runfrictionless.com/b2b-white-paper-service/
Today, Information Security has to be at the heart of the modern SAAS organization. At Speakap, we’ve always held the view that our customers should own their data, and thus have always fiercely protected data privacy, so we see the increased attention on these topics as being great for all companies and consumers.
https://runfrictionless.com/b2b-white-paper-service/
Constellation’s technology will enable the advancement of the digital revolution by creating an ecosystem facilitating decentralized applications throughout a scalable distributed network. Constellation acts as a centerpiece framework that other applications can integrate with, without giving away data security and application dependency. Furthermore, our goal is to leverage existing technologies in distributed computing, big data and machine learning that are widely used among developer communities, and apply them to a decentralized distributed network.
https://runfrictionless.com/b2b-white-paper-service/
Marketing to Account Based Marketing Better, Effective and Rewardingrun_frictionless
Account-based marketing is a practice that enables B2B marketers to drive more revenue by focusing their marketing and communications efforts on the accounts (companies) that have the most potential to become customers.
https://runfrictionless.com/b2b-white-paper-service/
Account Based Marketing (ABM) is when you implement highly customized marketing campaigns where each account is considered to be a market of one. ABM uses the latest technology to help you send the right messages to influencers who are actively researching products like yours.
https://runfrictionless.com/b2b-white-paper-service/
DIGITAL MARKETING FOR FIXED OPS: Tips & Techniques for Your Dealershiprun_frictionless
Your dealership is sitting on a goldmine that is ready to be mined. You can stake your claim and get more from a $400B industry without changing how your dealership operations are run.
https://runfrictionless.com/b2b-white-paper-service/
Implicitly or explicitly all competing businesses employ a strategy to select a mix
of marketing resources. Formulating such competitive strategies fundamentally
involves recognizing relationships between elements of the marketing mix (e.g.,
price and product quality), as well as assessing competitive and market conditions
(i.e., industry structure in the language of economics).
LA HUG - Video Testimonials with Chynna Morgan - June 2024Lital Barkan
Have you ever heard that user-generated content or video testimonials can take your brand to the next level? We will explore how you can effectively use video testimonials to leverage and boost your sales, content strategy, and increase your CRM data.🤯
We will dig deeper into:
1. How to capture video testimonials that convert from your audience 🎥
2. How to leverage your testimonials to boost your sales 💲
3. How you can capture more CRM data to understand your audience better through video testimonials. 📊
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s DholeraAvirahi City Dholera
The Tata Group, a titan of Indian industry, is making waves with its advanced talks with Taiwanese chipmakers Powerchip Semiconductor Manufacturing Corporation (PSMC) and UMC Group. The goal? Establishing a cutting-edge semiconductor fabrication unit (fab) in Dholera, Gujarat. This isn’t just any project; it’s a potential game changer for India’s chipmaking aspirations and a boon for investors seeking promising residential projects in dholera sir.
Visit : https://www.avirahi.com/blog/tata-group-dials-taiwan-for-its-chipmaking-ambition-in-gujarats-dholera/
Digital Transformation and IT Strategy Toolkit and TemplatesAurelien Domont, MBA
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2. Acknowledgements
Inclusive Fintech 50 is funded by MetLife Foundation and
Visa Inc. with support from global nonprofit Accion and
from the International Finance Corporation (IFC), a member
of the World Bank Group. Inclusive Fintech 50 aims to
help early-stage inclusive fintech companies attract capital
and resources to benefit more of the 3 billion financially
underserved people around the world. The initiative was
implemented by MIX, the leading global data resource for
socially responsible investors and businesses focused on
inclusive finance.
The authors would like to thank Marni Goldberg, Mark
Pickens, and Erin Pham Steinhauer of Visa Inc.; Meredith
Hyland and Sarah Willis of MetLife Foundation; John McNally,
Jay Pulizzi, Matthew Saal, and Beniamino Savonitto of IFC;
and Ben Lebeaux, Katie Mounts, Amee Parbhoo, and Jim
Rosenberg of Accion for their valuable input and guidance
throughout the initiative. We would also like to thank each
of the applicants for the time and effort they invested in
completing the Inclusive Fintech 50 application, as well as the
judges who provided invaluable expertise and perspective
throughout.
Authors:
Nikhil Gehani, MIX
Marie Valdez, MIX
Blaine Stephens, MIX
Analysts:
Devanshi Patani, MIX
Shraddha Shah, MIX
2
inclusivefintech50.com
3. 3
inclusivefintech50.com
Executive Summary........................................................................... 4
Introduction......................................................................................... 5
About the Applicants......................................................................... 7
Methodology and Process.............................................................. 12
Key Findings....................................................................................... 16
Conclusion.........................................................................................22
The 2019 Inclusive Fintech 50.........................................................25
Judging Panel..................................................................................... 41
Sponsors.............................................................................................42
Endnotes/References.......................................................................44
Elevating early-stage
fintechs driving
financial inclusion
4. Overall fintech
investment
Inclusive fintech investment
Inclusive Fintech 50 applicants
4
inclusivefintech50.com
Fintech investment is booming. In 2018, a record USD 111.8 billion1
was invested in fintech,
and the sector garnered extensive media coverage2
and interest.3
But despite fintech’s
growing profile—and even though it can help unlock trillions of dollars in value4
by reaching
financially underserved households and businesses—fintech solutions have yet to reach
the majority of the financially excluded.
It is against this backdrop that we at MIX worked with MetLife Foundation, Visa Inc.,
Accion, and IFC to launch the Inclusive Fintech 50, the first global effort to spotlight early-
stage fintechs driving financial inclusion. Over a six-week period during February-March
2019, 576 companies applied through a publicly available 32-question online form that
gathered data related to target market, customers, financials, product details, and more.
Based on eligibility criteria5
described in the application, 400 fintechs, headquartered in 72
countries and operating in 148, were deemed eligible. With product and service offerings
ranging from alternative credit scoring to blockchain-based remittances, the applicants
demonstrate the impressive diversity, and significant opportunity, of fintech for financial
inclusion.
Four key findings emerged from our analysis of applicant data. We believe these findings
can help funders, investors, and fintechs in their financial inclusion efforts:
1. Funding is concentrated in several notable ways.
2. Measuring inclusivity is highly contextual.
3. “Innovation” is not limited to technology.
4. Common definitions and standards are needed to bring clarity to the diverse field.
The Inclusive Fintech 50 applicant pool provides new insights into inclusion-focused
fintech, itself a subset of the fintech universe. Early-stage inclusive fintechs are developing
innovative products, services, business models, and distribution channels to provide
solutions for underserved segments. Yet these startups require capital and other resources
in order to reach the world’s 3 billion financially underserved people. By highlighting these
high-potential companies, we hope to support the efforts of investors, banking partners,
and other fintechs working towards a financially inclusive world.
Executive Summary
5. 5
inclusivefintech50.com
Introduction
Financial services are central to our everyday lives. They make
it possible to manage expenses, endure setbacks, and seize
opportunities. Financial services facilitate social and economic
progress, providing access to basic services like healthcare, housing,
and education. Studies have shown that financial services can help
women6
gain greater degrees of control and privacy; contribute
to increases in employment, food security, and money spent on
education; and even decrease requests for bribes.
Yet according to the most recent data from the World Bank’s Global
Findex7
(the most comprehensive data set on how people use
financial services), approximately 3 billion people remain financially
underserved. This means that the formal financial sector either does
not adequately meet the financial needs of, or excludes entirely,
billions of primarily low-income people. The consequences are
serious, not just for the individuals unserved or underserved, but for
the world as a whole. “Financial inclusion” is cited as an enabler8
of
nearly half of the United Nations Sustainable Development Goals.
The rise of technology-led financial services (“fintech”) offers
significant promise for financial inclusion. Around the world, fintech
providers are developing products and services that challenge the
financial services industry’s status quo. Organizations are using
technology to develop insights into users’ needs and behaviors,
reduce costs, and design and deliver products and services that
meet individual needs better and more conveniently. Some fintech
providers have the potential to meet the global need for high-
quality, affordable, and inclusive financial services that can help
businesses grow, enable households to build savings, and create
greater financial resilience for both.
Although some products and services have been better than others
at living up to the hype and reaching the excluded, fintech-enabled
delivery channels and business models do hold great potential to
reach currently underserved segments at meaningful scale. Because
early-stage companies are often seedbeds of innovation, giving
visibility to these fintechs specifically can help spur further progress
in fintech for financial inclusion.
6. Elevating the most promising early-stage
inclusive fintechs
Inclusive Fintech 50, an initiative funded by MetLife Foundation
and Visa Inc. with support from Accion and IFC and implemented
by MIX, shines a light on the most promising early-stage inclusive
fintechs around the world and across product categories. Investors,
financial institutions, and others can use the Inclusive Fintech 50
selection criteria as a starting point for company assessments.
Fintechs themselves can see how others are innovating in the
space. The initiative included a detailed review of the applicants
by 25 experts from venture capital, fintech, banking, and other
sectors serving as independent judges.9
It aims to uncover high-
potential startups and to examine how these fintech companies are
addressing constraints in financial services. The findings detailed
in this report underline how fintechs and their partners can work
together to build more inclusive financial systems.
What makes Inclusive Fintech 50 different
from other initiatives?
1. An exclusive focus on early-stage fintechs driving
financial inclusion
2. Quantitative and qualitative criteria that provide
the depth of insights serious investors require
3. An independent judging panel made up of
industry experts across venture capital, fintech,
banking, and other sectors
Inclusive Fintech 50 definitions
Early-stage inclusive fintech: A startup that has raised less than
USD 25 million, has at least one product and user, is Series B or
earlier, and targets at least one underserved population segment.
Innovation: New techniques, processes, technologies, or business
models that offer a new and unique value proposition
Underserved: People or businesses that are left out or not
adequately served by formal financial services.
6
inclusivefintech50.com
7. 7
inclusivefintech50.com
Eligible refers to 400 eligible applicants and winners to 50 finalists. Fintechs operating in more than
one region are counted in each region of operations.
Percentage of applicants by region of operations
East Asia
& Pacific
Europe &
Central Asia
Latin
America &
Caribbean
Middle East
& North
Africa
North
America
South
Asia
Sub-Saharan
Africa
Eligible Winners
50%
45%
40%
35%
30%
25%
20%
15%
10%
5%
0%
Applicants
by product
category Credit
Insurance
Savings and
Personal
Financial
Management
Payments and
Remittances
Infrastructure
28%
22%
6%
26%
18%
About the applicants
Over a six-week period between February and March 2019, 576 fintechs
submitted applications through a publicly available, 32-question online form.
Four hundred fintechs were deemed eligible for the Inclusive Fintech 50.
The pool of applicants confirmed that a large and diverse world of fintechs
exists, both in terms of geographic and product diversity. The data gathered
for the competition served as the basis for the findings in this report.
8. inclusivefintech50.com
8
Average number of customers for eligible
B2C fintechs, by product category
350,000
300,000
250,000
200,000
150,000
100,000
50,000
0
Credit
Infrastructure
Insurance
Savings & PFM
Payments & Remittances
Percentage of
applicants with at
least one female
founder/leader
19%
Glossary
B2C
A model that denotes a financial
transaction or service/product
exchange from a business to a
consumer.
B2B
A model that involves businesses
that perform services or provide
products for other businesses.
B2B2C
A model that combines B2B and B2C
for a complete product or service
transaction, and is a collaboration
process that creates mutually
beneficial service and product
delivery channels.
CREDIT
A fintech whose main business is to
provide credit or to enable credit.
EARLY-STAGE
An organization that has raised less
than USD 25 million to date.
FINTECH
Fintechs are technology-first
companies that leverage technology
to deliver financial services (credit,
payments, savings, investments,
etc.) or companies whose primary
business is to provide software tools
that enables digital financial services
and functions.
INFRASTRUCTURE
A fintech that provides processes
and tools that enables multiple types
of financial services such as credit,
payments, insurance, personal
wealth management.
INSURANCE
A fintech whose main business
is to provide insurance or enable
insurance.
PAYMENTS & REMITTANCES
A fintech whose main business is
to facilitate payments, including
remittances and person-to-person
(P2P) payments.
SAVINGS & PERSONAL FINANCIAL
MANAGEMENT (PFM)
A fintech whose main business is
to facilitate or to enable personal
financial management such as
savings, pensions, and investments.
9. 9
inclusivefintech50.com
Average funding (USD), by product category,
eligible vs. winners
Credit Infrastructure Insurance Payments
& Remittances
Savings &
Personal
Financial
Mangement
7.0M
6.0M
5.0M
4.0M
3.0M
2.0M
1.0M
0m
B2B
B2B2C
B2C
20%
56%
24%
Eligible applicants by business model
Winners
Eligible
10. Fintechs by funding stage
Self-Funded Grant
Angel Seed Other
Series A Series B Venture Series - Unknown
Inclusive Fintech 50 accepted applicants who had
raised less than $25M in funding.
The 400 eligible applicants were largely self-funded or
had raised early stage seed and angel funding.
Eligible
Applicants
(400)
Winners
(50)
48%
14%
18%
26%
12%
30%
12%
9%
4%
5% 6%
11%
2%
1% 2%
10
inclusivefintech50.com
12. Methodology and Process
How we assessed and selected
the winners
A key objective of the Inclusive Fintech 50 is to develop a useful
methodology. It is our hope that the groundwork we did for this
initiative will be useful to impact investors, venture capitalists,
and others interested in assessing early-stage inclusion-focused
fintechs. The project team tested the initial application questions
and criteria in advance with a core group of investors and fintechs,
and the review of completed applications allowed for further
refinement of the methodology. You can view the application
questions here.10
The global competition was open to business-to-business (B2B),
business-to-consumer (B2C), and business-to-business-to-
consumer (B2B2C) fintechs in the following categories: (1) credit,
(2) infrastructure, (3) insurance, (4) payments and remittances,
and (5) savings and personal financial management. To ensure
participation from lesser-known fintechs, the project team
undertook a significant effort to conduct outreach and generate
awareness in countries with less active fintech and investment
networks. We developed and implemented a coordinated
communications strategy that included targeted advertising, direct
outreach to fintech hubs, incubators, and accelerators, as well as
robust social media and email campaigns. The application was
initially open from February 11, 2019 to March 8, 2019 and was
extended to March 22, 2019. In total, we received 576 applications
through the Inclusive Fintech 50 website.
12
inclusivefintech50.com
13. 13
inclusivefintech50.com
Getting the right data
We designed the application questions to balance the desire for firm and
specific answers against the reality that fintechs, particularly very young
companies, might be constrained by limited information and time. The scoring
process utilized both absolute and relative scoring methods to account for the
variety of possible responses, the range of performance metrics, and the lack
of existing benchmarks in the fintech space. In addition, fintechs provided
narrative details on their strategies through a series of open-ended questions; a
panel of judges11
comprised of fintech founders, investors, commercial bankers,
and others, reviewed and scored answers based on their own experience and
expertise.
Absolute scoring:
Each applicant is scored based on their responses to specific questions.
This is mainly used for scoring Innovation and Inclusivity.
Relative scoring:
Each applicant is scored against their peers (same product category,
business model and, where relevant, country-level income) on quantifiable
measures such as investment-to-date and number of customers reached.
Contrary to popular belief, we found that early-stage fintechs are willing and
able to share their data. Initially, there was uncertainty as to whether an early-
stage company would share sensitive information even with the assurance
of confidentiality. But most applicants provided the required information
with documentation through links and attachments. We received over 700
documents including pitch decks, financials, and financial projections, as well as
details on business models and product specifications. Venture-backed fintechs
tended to provide more documentation than self- or grant-funded fintechs,
perhaps because of the former’s experience going through extensive due
diligence processes with investors.
Asking the right questions
Based on interviews with investors and fintechs, we developed selection criteria
that provided a comprehensive understanding of each applicant. Each of the
selection criteria listed below was vetted through interviews with investors and
fintech founders to ensure it (1) provided meaningful insight from an investor
perspective, (2) did not place undue burden on an early-stage fintech or was
otherwise not possible to fulfill, and (3) represented the experience of fintechs
along the early-stage spectrum.
The Inclusive Fintech 50 methodology is underpinned by four evaluation criteria
of equal weight: (1) Inclusivity, (2) Innovation, (3) Traction, and (4) Scale Potential.
14. Inclusivity
To assess inclusivity we asked questions about:
• Target market
• Accessibility of the product
• Difficulty of the problem the fintech is seeking to solve
• Impact of the innovation to the end-customer
Asking fintechs to describe their target market made it possible to
assess the degree of financial exclusion of the end-customer as well
as the applicant’s understanding of that particular audience. Whether
a fintech delivered its product through a smartphone, feature phone,
or some other method also demonstrated, to some degree, whether
its product is easily accessible. Applicants were also asked to explain
the problem their firm was addressing; their answers demonstrated
their grasp on the issues that their end-customers face when it comes
to using financial services. Applicants described the impact of their
innovation, ensuring that judges assessed inclusivity based not on
the inner workings of the product but rather on on how the product
benefitted clients and why that mattered.
Innovation
Inclusive Fintech 50 defined innovation as “new techniques, processes,
technologies, or business models that offer a new and unique value
proposition.” To demonstrate innovation, an applicant’s product could
result in any combination of the following:
• Delivers financial services to a new, previously underserved
market
• Improves the product experience and associated value
proposition
• Reduces the cost(s) of existing financial services
Similar to the “impact of the innovation to the end-customer” included
in inclusivity, applicants were assessed on the ultimate value of that
innovation for the financially underserved. Firms were asked to
describe their innovation in terms of the value it delivered other than
its technical details (the “why” and the “how”).
14
inclusivefintech50.com
15. 15
inclusivefintech50.com
Traction
For early-stage enterprises, traction can be difficult to demonstrate. Likewise, for
investors, traction can be challenging to compare amongst peer firms. Traction
takes on different forms based on a firm’s age, the business model employed,
and product category, to name a few variables. The Inclusive Fintech 50 selection
criteria considered the following when evaluating traction:
• Number of customers
• Number of active customers
• Revenue and other sources of funds
• Awards, recognition, or participation in accelerators
The number of customers provides insight into the current performance of the
fintech but, given the stage of these companies, is not indicative of its potential.
On the other hand, comparing a given company’s number of active customers to
its total number of customers can quantify the “stickiness” of a product or service
and can suggest its value to customers. To reflect the diverse sources of funds
available, our measure of revenue was not restricted to earned revenue from
sales. Finally, fintechs were asked about any awards, recognitions, or involvement
with accelerators or incubators, all of which would highlight successful efforts to
raise their profile and expand their connections.
Scale Potential
Many investors rely on company projections against estimates of total addressable
market, both of which can vary widely and tend to be overly optimistic. The
Inclusive Fintech 50 methodology used a combination of the following to assess
scale potential:
• Experience of the founding team
• Projected market penetration, revenue, and profitability
• Growth strategy
Applicants led by executives with relevant sector experience, success growing
another similar company, and established networks scored higher. Fintechs were
asked to provide projections on customer uptake as a percentage of the total
addressable market, along with average unit revenues and costs at the 1-year,
3-year, and 5-year milestones. To gauge whether these projections were realistic,
the judges reviewed the firm’s growth strategy; applicants articulated these
strategies in a narrative describing their path to the 5-year projections and the
assumptions that informed those plans.
16. Key Findings: What the
applicant data tells us
1. Inclusive fintechs show funding is
concentrated in several important ways
Cumulatively and over the course of their existence, the 400 applicants
have raised USD 805.7 million, which amounts to less than one percent
of overall fintech investment in 2018 (USD 111.8 billion, according to
KPMG).12
Yet, what is most interesting is not the amount of overall
funding, but what we can learn by looking at how and where it is
concentrated.
a. Funding is concentrated in fintechs in certain hubs. North
America and Europe & Central Asia are home to only 32 percent
of applicants yet capture 45 percent of total funding. In fact, the
95 (24 percent of the applicants) fintechs headquartered in the
US, UK or Singapore accounted for USD 309 million (38 percent)
of the total funding raised by the 400 applicants. Funding favors
fintechs in these hubs of investment capital.
Percentage of applicants and funding by region
30%
25%
20%
15%
10%
5%
0%
Percentage of Funding Percentage of Applicants
Note: The graph represents fintechs by location of headquarters.
East Asia
& Pacific
Europe & Central Asia
Latin America
& Caribbean
Middle East &
North Africa
North America
South Asia
Sub-Saharan Africa
16
inclusivefintech50.com
17. 17
inclusivefintech50.com
b. We also see concentrations—and some serious gaps—in sub-Saharan Africa:
-
- Fintechs headquartered in Africa lagged behind other regions in terms of
funds raised, even after adjusting for the age of the fintech.
-
- Further, funding is heavily concentrated in just a few companies. Of the 110
applicants headquartered in Africa, 7 fintechs captured 70 percent of the
funding.
c. Recent reports, like OECD’s Levelling the Playing Field,13
have highlighted the
gap in access to funding for women-led startups. Women-led startups are less
likely to get financing and, when they do, they receive 33 percent less than
their male peers. Our cohort tells a slightly more positive story, although there
are significant regional and lifecycle variations. At the global level, applicants
with at least one female founder or executive raised 95 percent of what
their male counterparts raised (see charts next page). However, there are
important geographic differences, with female-led fintechs in Africa raising 74
percent of their male peers. Women-led fintechs also appear to start off with
a disadvantage, as self-funded fintechs led by women raised 40 percent of the
funds that their male peers did. Meanwhile, women-led seed-stage fintechs
raised 80 percent of what male-led fintechs did. This gap points to a potential
issue with access to financing at the critical proofing stages for products
developed by women-led fintechs.
Average Funding Average Annualized Funding
Note: The graphs represents fintechs by location of headquarters. Average annualized funding represents
the average amount of funding for each year since the fintech was founded.
Average and average annualized funding (USD), by region
3.5M
3.0M
2.5M
2.0M
1.5M
1.0M
0.5M
0M
Funding:
Fintechs raise
different funds
across their life
cycle. Funding
tracked and
analyzed for
Inclusive Fintech
50 includes pre-
venture series
funding (self-
funded, angel,
seed), venture
series funding
(Series A, Series
B, venture series
unknown) and
other funding
(grant, other).
East Asia & Paciffc Europe & Central Asia Latin America & Caribbean
Middle East & North Africa North America South Asia Sub-Saharan Africa
18. Women-led
(Average Annualized Funding)
Men-led
(Average Annualized Funding)
*Women-led = fintechs with at least one female founder or c-suite executive. Average annualized funding
represents the average amount of funding for each year since the fintech was founded.
Average annualized funding (USD) by gender
2.5M
2.0M
1.5M
1.0M
0.5M
0M
d. Networked fintechs raise more funding, and this advantage
increases over time. Applicants that were “networked” raised
1.5x the amount of average funding of their non-networked
counterparts (see chart below). Because it is difficult to filter
through the large number of investment opportunities, many
investors rely on their networks to build their pipeline. In practice,
this means that lesser-known startups tend to be overlooked,
particularly in the locales that need their services most.
Average funding of networked vs
non-networked fintechs
*Network multiplier = funding for networked fintechs / funding for non-networked fintechs
Networked fintechs are part of accelerators, incubators or have won competitions.
3.0
2.5
2.0
1.5
1.0
0.5
0
All 0-2 years 3-5 years 6-7 years >7 years
Although geography, gender, and networks are all correlated to some
degree with funding raised, we need more data about which other
factors contribute to funding concentration or gaps, and about how to
remedy these to ensure capital flows to the most promising fintechs.
Networked: Fintechs
that are members of a
fintech hub, incubator,
or accelerator, or have
won an award that
often brings publicity
and connections to
investors or corporate
partners.
n Grant Funding n Self-Funded n Seed n Angel n Series A n Series B n Venture - Series Unknown
18
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2. Measuring inclusivity is highly contextual
One of the primary challenges that the investors MIX interviewed consistently
mentioned involves the difficulty of measuring “inclusivity.” As noted in the
Methodology section, inclusivity is not a yes-or-no proposition but rather exists
along a spectrum. Our hypothesis was that the fintechs that were more inclusive
would better define their target market and how it is underserved, allowing them
to more precisely describe how their proposed solution solves the problem faced
by that target market. In order to measure inclusivity, therefore, we used three
primary metrics:
a. Target market
b. Accessibility of the product
c. Difficulty of the problem
These metrics allowed the judges to assess inclusivity in a nuanced manner. Judges
also paid particular attention to an applicant’s customers and market; that context
varied from applicant to applicant and established unique expectations for each
when it came to measuring inclusivity.
a. Targeting a broad versus niche market. Inclusive fintechs are solving
problems for both niche and broad customer segments. Fintechs such as
Edquity, which helps university students in the United States find financial
assistance in times of crisis, or OZÉ, which equips small and medium
enterprises (SMEs) with tailored advice to improve business performance
and access capital, meet the specific needs of a very targeted audience.
Forty-four percent of inclusive fintech applicants, however, designed
solutions for a broader population (see chart). Examples include fintechs
such as Hello Paisa, which offers inexpensive remittances services to
households in South Africa, and JULO which tailors low-interest installment
credit products to Indonesia’s unbanked.
Target markets of eligible applicants
% Customers
% Funding
% Fintechs
Underserved Mass Market MSME Farmers /Rural Refugees / Immigrants Other
0% 40% 80%
20% 60% 100%
20. b. Basic access, expanding access, and improving the quality
of financial services. The differences in products across
regions point to some geographic variation in demand and
opportunity. In sub-Saharan Africa, for example, a greater share
(31 percent compared to 22 percent for all regions) of applicants
is focused on infrastructure solutions, which signals an
opportunity to continue improving the underlying infrastructure
that allow financial services to efficiently reach all market
segments. Meanwhile, applicants in South Asia are focused
on expanding credit (41 percent compared to 28 percent for
all regions) and North America has a higher share of fintechs
providing savings and personal financial management tools (26
percent compared to 18 percent for all regions). Data from the
applicant pool indicates that needs differ across markets, as do
the remaining barriers to inclusive fintech.
100%
Note: by operating country
Credit Payments & Remittances
Infrastructure Insurance Savings & Personal Financial Management
Applicants by product category
Sub-Saharan Africa
South Asia
North America
Middle East & North Africa
Latin America & Caribbean
Europe & Central Asia
East Asia & Pacific
0% 10% 20% 30% 40% 50% 60% 80%
70% 90%
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c. Product accessibility. Although a service will be generally more
accessible if it can be delivered via a feature phone, this factor
is less pertinent in markets with high smartphone penetration
and affordable data. For example, Inclusivity Solutions builds
digital insurance solutions in partnership with mobile network
operators in Côte d’Ivoire, Kenya, and Rwanda; in those
countries it is necessary that customers be able to access
services using a feature phone. Meanwhile, as a result of the
high penetration of smartphones and affordability of data in
Latin America, Brazil’s Celcoin is able to transform merchants’
smartphones into multi-service payments terminals, opening
up new sources of revenue for these small retailers. When
assessing the inclusivity of a fintech, we must consider the
context and recognize how the solution contributes to better
financial health for the underserved.
3. Innovation is not limited to technology
In the context of fintech for financial inclusion, innovation has one or
more of three primary objectives: (1) to open up financial services to
new customers, (2) to increase the value proposition of those financial
services, or (3) to reduce the cost of delivering them. Although the
eligible applicants to Inclusive Fintech 50 were all technology startups,
we found that not all their innovations were technology-driven. In fact,
61 percent of the applicants stated they are innovating through their
business model and 44 percent through new channels.
New business models employed by the applicants include
marketplaces, pay-as-you-go, subscriptions, and peer-to-peer models.
Although these business-model innovations are all enabled by
technology, there is also significant innovation to the business model
itself to drive sustainable businesses on top of these technologies.
PEG Africa, a solar energy provider, integrates its products with mobile
money pay-as-you-go functionality. The company uses existing mobile
money systems to serve the rural and peri-urban communities that
often lack reliable and affordable electricity.
Though fintechs are also innovating through new channels, the need
for human interactions is not disappearing, as Accion documented
in its 2018 report, The Tech Touch Balance.14
MyCash Online, for
example, uses a robust network of agents to enable offline-to-online
functionality for unbanked migrant workers in Malaysia to pay bills,
send remittances, and top-up mobile accounts. Channel innovation can
help with particularly vulnerable populations, including women. Based
in Jordan, Dinarak built a network of female mobile money agents, a
tactic which has helped Dinarak acquire tens of thousands of female
customers who use its e-wallet and prepaid card to make online and
in-store purchases, as well as withdraw cash from ATMs.
Data analytics is another
method of innovation
often deployed by
early-stage fintechs.
Applicants are building
alternative scoring
models, risk and
fraud engines, and
other tools based on
advanced data analytics,
all underpinned by
algorithms fed by various
sources of data including
satellite, psychometric,
and behavioral data.
Although data is central
to innovations in
technology, business
models, and channels,
we need a better grasp
on how data is being
gathered, from where,
for what purposes, how
it is being protected—
and who owns the data
in the first place.
Accion’s Data Protection
toolkit15
provides
assessment tools, policy
templates and other
resources for fintechs and
investors alike.
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4. Apples and oranges
We were able to test our methodology thoroughly in assessing the 576
applications to the Inclusive Fintech 50 competition. One challenge we
faced was a lack of common definitions, an issue familiar to investors
and startups and one which, if resolved, could improve assessments
of early-stage inclusive fintechs. For example, most fintechs with credit
products define “active customers” as those with outstanding balances.
However, some include users who had transacted within a particular
time period, while others include anyone who has transacted at least
once. These variations could reflect the early-stage nature of many
of these fintechs—it is not practical, for example, to define an active
customer as someone who has transacted at least once during a
12-month period if the company itself is less than one year old. In
order to address this and other varying metrics and definitions, we
developed an internal set of reference points that made comparison of
applicants possible.
Greater alignment around definitions and key metrics will help make
assessments of even early-stage fintechs clearer. Specifically, common
terminology would demarcate what makes a fintech, and standard
metrics would improve both investors’ and fintechs’ ability to make
meaningful comparisons across markets, growth stages, products, and
other categories.
Conclusion
The Inclusive Fintech 50 is first and foremost an effort to elevate early-stage
fintechs driving financial inclusion. The data collected also provides us with
a portrait of the inclusive fintech landscape, and it highlights four distinct
characteristics of the sector. First, funding flows are affected by geography,
gender, and networks. Second, inclusivity varies greatly, and assessing it depends
on a given startup’s operational context. Third, although the Inclusive Fintech
50 applicants are all technology companies, not all innovation is technological
in nature. Finally, common definitions and standardized metrics could help spur
progress and greater investments in the sector.
The Inclusive Fintech 50 winners are opening the door to serve new segments
in a variety of ways. Success requires a deep understanding of the underserved
segment, whether niche or broad, along with a strong value proposition. But these
startups also need the capital and knowledge resources in order to scale and
reach the world’s 3 billion financially underserved.
Please read on to learn about each of the winners and join us in congratulating the
2019 Inclusive Fintech 50!
23. 23
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1
2
3
Data, data privacy, and data ownership.
We know that data is central to much of the
innovation in the space. What remains to be seen
is how customer-level data is being gathered,
from where, and for what purpose. How is
customer-level data being protected and how are
inclusive fintechs delivering consent and control to
consumers?
Factors impacting funding concentration.
Our analysis shows that geography, gender,
and networks all impact funding in one way or
the other. But which other factors contribute to
funding concentration or gaps? And how can we
remedy this to ensure capital flows to the most
promising inclusive fintechs?
Broad versus niche target markets. Most of
the applicants report the broad “underserved”
market as their primary target. Is this approach
nuanced enough to serve harder-to-reach clients
like women, farmers, and refugees? How can we
guard against marginalizing vulnerable segments
and exacerbating the digital divide?
Further Exploration is Needed
The data we collected through this competition allowed us
to begin exploring fintech as it pertains to financial inclusion.
Further exploration is needed, and more information is
required, for the industry to form a deeper understanding of
inclusive fintech, particularly on the following topics.
24. Countries with no Inclusive Fintech 50 winners operating
Countries with 1 Inclusive Finech 50 winner operating
Countries with 2-4 Inclusive Fintech 50 winners operating
Countries with 5-9 Inclusive Fintech 50 winners operating
Countries with 10 or more Inclusive Fintech 50 winners operating
Inclusive Fintech 50 Winners
Operate Around the Globe
24
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26. The
Winners
4Told Fintech
B2B2C I Credit I United States
4Told reduces administrative costs
and default risks for community
banks, cooperatives, microfinance
institutions and others by inserting artificial
intelligence in the lending value chain. This is
enabled by Hola Prestamo’s mobile portal, the
retail counterpart of 4Told, that captures and
crunches data from the phones of borrowers to
corroborate identity, adjudicate credit risk, map
possible ‘fractional’ guarantors through social
media networks and inform refinancing options
in the case of teetering default. 4Told links the
lenders to the portal who can now reach a more
diversified market; 86 percent of its institutional
partners’ loans are originated digitally, the
majority of which are processed in less than
three minutes. To date, 6,500 end-customers in
Colombia have received funding through 4Told’s
clientele. The founder is a serial entrepreneur,
advisor of technology companies and early stage
angel investor; previously, he served as the Chief
Executive Officer at both DaVincian Technologies
and Atlantis Technologies.
4toldfintech.com
holaprestamo.com
Countries of Operation: Colombia, Peru, Mexico,
United States
ACRE Africa
B2B2C I Insurance I Kenya
ACRE Africa links smallholder farmers
in Kenya, Rwanda and Tanzania to
crop, livestock and index insurance
products to protect against unpredictable
weather. Incubated at Syngenta Foundation
for Sustainable Agriculture, ACRE Africa was
eventually spun-off into a standalone company
that automates weather risk modeling, SMS and
USSD channel communication and disbursement
of claims in the insurance process. It has acquired
a large customer base by using an offline platform
where piecemeal premiums collection and claims
are rooted in scratch cards and mobile money.
Through alternative data like GPS trails, mobile
account activity and crop specialization, ACRE
Africa can render more smallholder farmers
eligible for coverage. As of 2018, over 1,700,000
farmers had cumulatively insured over USD
$181 million worth of assets against a variety
of weather risks underwritten by six different
insurers.
acreafrica.com
Countries of Operation: Kenya, Rwanda,
Tanzania
AID:Tech
B2B2C I Payments & Remittances I
Ireland
AID:Tech manages the transfer of
digital assets such as international
aid, welfare, remittances, and health
entitlements, while generating a permanent
and traceable transaction record through
blockchain technologies. AID:Tech’s platform
acts as a transparency engine for governmental
bodies, development agencies, NGOs, charities,
corporations and individuals. With digital
identity at the core, users gain control and
power over personal transactional data in a way
that is trackable and, in the future, could be
collateralized. The end-beneficiaries, or those
who lack basic access to governmental social
services, access the unique digital identity through
either online accounts or physical smart cards
in the case of weak mobile penetration. To date,
AID:Tech has personalized five proprietary use
case solutions that are deployed across Africa,
Europe and the Middle East.
aid.technology
Countries of Operation: India, Ireland, Serbia,
Singapore, Tanzania, United States
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27. awamo
B2B I Infrastructure I Germany
awamo addresses the high
operational costs of microfinance
institutions through awamo® 360,
its software-as-a-service core banking product in
Kenya and Uganda, with Tanzania being in a pilot
phase. The suite of tools bundled in awamo®
360 includes automated accounting, loan
portfolio reporting, eKYCs, interest calculation,
permissioning, and workflow management.
Its biometric authentication functionality, for
example, can reduce the False Positive Ratio
to 1:17,000,000 and contributes to better
visibility into the borrowers’ identities, thereby
empowering microfinance institutions to extend
themselves into more remote regions with less
infrastructure without an added risk of fraud.
Additionally, end-users gain access to new
services like insurance and interest earnings for
deposits, which will be components of awamo®
360’s offerings (currently in piloting). awamo
currently serves more than 200 microfinance
institutions with more than 300,000 customers.
The founding team all stem from the financial
services sector.
awamo.com
Countries of Operation: Kenya, Uganda,
Tanzania
AwanTunai
B2B2C I Credit I Indonesia
AwanTunai provides supply chain
financing services to micro-retailers in
Indonesia, through merchant working
capital and point-of-sale consumer financing. The
three co-founders bring together a diverse set of
experience, having held senior positions at GO-
JEK, Kartuku, and Morgan Stanley. AwanTunai’s
product enables micro-retailers to access invoice-
and purchase-financing, all the way up the supply
chain to principal suppliers or manufacturers. Its
target customers are the 50 million small- and
medium-sized enterprises (SMEs) in Indonesia
that have limited access to banking services.
Through AwanTunai’s offline model, which
leverages technologies like artificial intelligence,
geo-location tracking and facial recognition, the
solution reduces credit risk, lowers interest rates
and contributes to more resilient, reactive supply
chains. To date, AwanTunai has approved 350,000
loan applications from 30,000 borrowers.
awantunai.com/home-en
Countries of Operation: Indonesia
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Apollo Agriculture
B2C I Credit I Kenya
Apollo Agriculture uses machine
learning, remote imaging via satellite,
and mobile money to provide
proven agricultural tools and financing to African
farmers in a low-cost and highly-scalable way.
Apollo’s innovation is twofold: first, they build
credit profiles for unbanked smallholder farmers
using machine learning models that process
large volumes of customer data, including
satellite data of customer fields. Second, they
have built automated, digital processes for each
step in the customer lifecycle, from customer
acquisition, to training, to collecting repayment.
Approved customers receive a mobile voucher
to their feature phones, which they redeem
at their nearby agro-dealer for a customized
bundle of inputs on credit. These loans come
bundled with insurance and advice, delivered
digitally throughout the growing season. Apollo’s
approach reduces the cost and complexity of
lending to small-scale farmers, and allowed Apollo
to grow their customer base 5x in 2018. Apollo’s
leadership team brings together expertise in
technology, data science, and ag-operations from
The Climate Corporation, Uber, the One Acre
Fund, and ACRE Africa.
apolloagriculture.com
Countries of Operation: Kenya
28. BASIX Sub-K
B2B2C I Infrastructure I India
Sub-K creates a high-technology,
high-touch operating infrastructure
at the last mile to deliver meaningful
financial services (credit, payments, remittances
and savings) as a channel partner for financial
institutions in India. Sub-K is a subsidiary of
BASIX Social Enterprise Group and is led by a
team with executive-level experience in financial
inclusion and capital markets. Sub-K developed a
capital light model and wide distribution footprint
through an in-house technology platform that
integrates with core banking systems of financial
institutions; the platform is also installed on
the devices of rural and peri-urban agents to
service end-customers. Banks, non-bank financial
institutions, insurers, brokerages, and government
systems have increased rural penetration through
Sub-K. To date, Sub-K has facilitated around USD
$500 million in loans and USD $200 million in
savings since inception, impacting more than 2
million low-income households including 1 million
women and 10,000 MSMEs.
subk.co.in
Countries of Operation: India
Blockbonds
B2B2C I Savings & PFM I Norway
Through SPENN, a product of
Blockbonds, a bank account is
accessible to any smartphone
user with connectivity in a minute. Veterans
and founders of TrustBuddy, the first peer-to-
peer lending platform to go public (2011), the
founders have deep experience in the fintech
industry and a desire to address the fact that the
poorest people tend to pay the highest financial
transaction fees. In order to roll-out the mobile
bank account, Blockbonds provides its SPENN
infrastructure to a partner bank in the country.
The money that is in circulation on the different
user accounts in the SPENN system is then
pooled and deposited into a float account with
the bank partner, who can generate a return on
the capital. The local partnership enables a strong
brand presence, as well as expediting regulatory
approval. Approved power users – whether
retailers or stand-alone agents - facilitate the
flow of money in and out of the SPENN system.
In combination, these innovations enable the
unbanked to access a mobile savings account with
added features like payments and investing.
blockbonds.io
Countries of Operation: Bangladesh, Kenya,
Norway, Philippines, Rwanda, Singapore,
Tanzania, Zambia, United Kingdom
Celcoin
B2B2C I Payments & Remittances I
Brazil
Celcoin transforms merchants’
smartphones into multi-service
payments terminals, opening up new sources
of revenues for these small retailers. Led
by experienced banking industry and tech
executives, merchants can use Celcoin to receive
bill payments, sell recharges, online purchases,
transportation tickets, and other financial services
on behalf their customers. By transforming small
retailers and autonomous workers into mobile
bank correspondents or ‘agents’ through its back-
end solution architecture, Celcoin aims to offset
the effect of thousands of bank branch closures
over the past two years. Celcoin is also lowering -
to zero - the capital required to become a mobile
bank correspondent while merchants experience
an average income bump of 5 to 20 percent.
After two years in operation, Celcoin has 16,000
active agents across Brazil processing 2 million
transactions for more than 1 million end-users per
month.
celcoin.com.br
Countries of Operation: Brazil
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29. Click2Sure
B2B2C I Insurance I South Africa
Founded in 2016, Click2Sure is a
full-stack digital platform through
which retailers, service providers,
distributors and brokers can offer specialized
insurance products to customers – at the point-
of-sale. Click2Sure has digitized the process of
insurance distribution, administration, and claims
with full reporting capability. Click2Sure utilizes
both online and offline distribution channels to
increase accessibility and, together, the features
decrease the cost of on-boarding and serving
previously difficult-to-reach customer segments.
Click2Sure’s platform and API enables partners to
offer more competitive premiums to the customer
while seeing greater profitability compared to
traditional insurance models. Click2Sure aims to
do things simply, focusing on three fundamental
aspects of the insurance value-chain: distribution,
administration, and reporting.
click2sure.net
Countries of Operation: Armenia, South Africa
CreditEnable
B2B I Credit I United Kingdom
Globally, there is USD $4.5 trillion
in unmet demand for SME credit
within the formal credit market.
As a result, SMEs are often forced to tap the
informal credit markets, a much more costly
option. CreditEnable is addressing this problem
through a digital marketplace for credit. The
founders bring a mixture of experience ranging
from having managed multi-billion dollar debt
and equity portfolios, run first-mover impact
investment portfolios, and built complex credit
and risk technology platforms for global financial
services institutions. Through CreditEnable’s
cloud-based platform, SME lenders can improve
speed, efficiency, and portfolio decision-making
while also better managing risk. SMEs also benefit
from improved visibility of credit requirements
and better, faster access to affordable credit.
CreditEnable has commercial contracts in place
with lenders that manage a cumulative loan book
of USD $60 billion.
creditenable.com
Countries of Operation: India, United Kingdom
CreditVidya
B2B I Credit I India
CreditVidya is an alternative data-
based underwriting technology firm
that assess 10,000 data points to
better position traditional financial institutions
in pricing thin-file or no-file borrowers. The two
founders have previous experience with credit
assessment; both with Experian’s expansion into
India and in establishing India’s first credit bureau.
Propelled by big data and artificial intelligence,
CreditVidya has created several products that
accurately determine repayment rates, quicken
on-boarding, and protect against fraud. The
result for financial institutions is an increase in
approvals of up to 25 percent and a decrease in
delinquencies of up to 33 percent, even when
considering first-time credit users. CreditVidya’s AI
and machine learning platform, Medhas, is built
on 200TB of data and has assessed over 20 million
assessments to date, across over 50 lending
partners.
creditvidya.com
Countries of Operation: India
Dinarak
B2C I Payments & Remittances I
Jordan
Through Dinarak’s payments
platform, customers can set up
an e-wallet on their phones and deposit and
withdraw cash at one of its 450 local agents.
Through its partnership with the Arab Women’s
Enterprise Fund, Dinarak has built a network of
female mobile money agents – which has been
an innovative channel for the acquisition of
female customers who compose 38 percent of its
total 98,000 e-wallet holders. Dinarak customers
may obtain an optional Dinarak prepaid card
to facilitate online payments and purchases,
point-of-sale purchases and withdrawals from
ATMs locally and globally. Integrations to its
bulk disbursement solutions through open APIs
has encouraged coordination with government,
humanitarian agencies and NGOs, which has
resulted in the on-boarding of 6,000 refugees
through its partnership with GIZ. To date, Dinarak
has processed more than USD $40 million and has
issued 15,000 prepaid cards.
dinarak.com
Countries of Operation: Jordan
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30. Distilled Identity
B2B I Infrastructure I United States
Distilled identity is a biometrics
software company that uses artificial
intelligence to construct identity
profiles, which improve how institutional clients
handle credit, fraud and risk for their customers,
especially as it relates to un- and under-served
segments. The startup is led by three experienced
professionals from the financial services industry;
one was even included in Forbes’ “seven most
powerful data scientists in the world”. Distilled
Identity’s technology integrates several biometric
factors to build an identity with match rates of
99.9 percent. Banks that adopt its technology are
able identify thin-file users and offer additional
credit previously out of reach due to static credit
assessment tools. This is particularly relevant
to people without a bank account, as a primary
driver of this is a lack of necessary identification.
To date, five financial institutions have contracted
Distilled Identity.
distilledidentity.com
Countries of Operation: Canada, United States
Dopay
B2B2C I Payments & Remittances I
United Kingdom
Dopay provides employers
a unified solution to digitize
payroll in Egypt, regardless of whether their
employees have access to a bank account.
Through Dopay’s technology stack – developed
by the former operational lead of the national
interbank transactions clearinghouse of Egypt
– employers have access to an online portal
for the disbursement of salaries, in addition
to a digital document exchange that captures
materials requisite for eKYC. In instances where
the employee is unbanked, a Dopay account
is assigned. This account, coupled with a retail
mobile application and debit card, becomes
the de facto primary account for the employee.
Dopay’s architecture allows it to scale quickly –
even into new markets. Its target end-users are
the two billion jobholders worldwide that are
without a bank account. To date, 1,600 businesses
in Egypt have signed up with a cumulative 26,500
employees on the platform.
dopay.com/en
Countries of Operation: Egypt
E-Settlement
B2B2C I Infrastructure I Nigeria
E-Settlement’s agent banking
platform, PayCentre, aims to bridge
the last mile connectivity gap in
Nigeria. The network offers services including
cash withdrawal, cash deposit, fund transfers, bill
payments and more. PayCentre is harmonized
with the Nigerian Central Switch, which allows
it to initiate fund transfers or deposits by card
and third-party provider payments. With only
18,615 ATMs available to the 36.4 million bank
verification number holders, PayCentre reaches
the financially un- and under-served in Nigeria.
The agent network is made up of 3,000+ small
business owners in remote locations and
collectively processes transactions worth more
than USD $28 million each month. E-Settlement
also owns CashEnvoy, an online payment gateway,
and PayPad, the first-to-market mPOS solution
that provides customers with an alternative mode
of payment.
paycentreafrica.com
Countries of Operation: Nigeria
Edquity
B2B2C I Savings & PFM I United States
Edquity offers a cash flow
management, emergency resource
referral and emergency aid platform
for university students in the United States. The
career of Edquity’s lone founder has progressed
from bank regulatory advocacy work to youth
financial literacy campaigns. Edquity is the first
fintech that leverages an understanding of
its users’ cash flow to refer them to relevant
support before crisis arises. Edquity also supports
educational institutions in understanding the
scope of basic financial insecurity on their
campuses analyzing students’ financial behavior.
To date, Edquity has four college customers and
eight K-12 customers.
edquity.co
Countries of Operation: United States
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31. Everest
B2B2C I Infrastructure I Malta
Everest is a decentralized platform
that integrates a biometric identity
system, EverID, and a payment
solution, EverChain, with a multi-currency wallet,
EverWallet. Led by founders with previous
startup experience and successful IPOs and
acquisitions, Everest’s solution leverages recent
advances in mobile computing, distributed
technologies (storage, ledger, token), biometrics
and cryptography. The mobile identity platform
is available to governments, donors, NGOs,
banks, microfinance institutions and others as
a mechanism to guarantee transparency, cost
effective storage and transfer of value across
their respective supply chains. It had previously
on-boarded 12,000 end-beneficiaries in a pilot
with the Government of Indonesia for its National
Liquefied Petroleum Gas Subsidy Program, and
a similar project is now underway for a partner
institution in Samoa.
everest.org
Countries of Operation: Cambodia, Colombia,
Indonesia, Philippines, United States
Frollo
B2B2C I Savings & PFM I Australia
Frollo provides users with
personalized and actionable insights
based on their financial profiles in
order to improve their financial wellbeing. By
analyzing transaction data across savings, credit
card, loan and investment accounts, Frollo’s
proprietary algorithm develops a Frollo Wellbeing
Score, which guides users within five core
areas that are key to driving positive changes in
behavior: reduction of spending, management
of debts, increase in savings, management of
discretionary income, and generation of wealth.
The completion of in-application challenges
boosts the Frollo Score while nudging users to
adopt better financial habits. Frollo’s marketplace
connects users to appropriate financial products,
like debt relief counselors. With more than 50
percent of Australians stuck living paycheck-to-
paycheck, Frollo has already helped more than
60,000 individuals get ahead with their finances,
and enabled more than USD $5 million in
collective savings.
frollo.us
Countries of Operation: Australia
GramCover
B2B2C I Insurance I India
GramCover is a digital-first insurance
platform expanding access to crop,
livestock, asset, health, motor, and
life insurance products for rural populations.
Through GramCover’s assisted technology
platform, wherein simple insurance products are
made available at points-of-sale, the company
empowers rural partners to onboard rural
customers digitally. The technology platform
supports products from multiple insurers and
has a customized payment platform designed
specifically for rural customers. As a result,
GramCover has become a key bridge in financial
inclusion-oriented insurance initiatives; it is the
distribution and technology partner for the urban
poor health insurance scheme launched by USAID,
IPE Global, Aditya Birla Health Insurance and
Merrygold Health Network. In just one year of
operation, GramCover has on-boarded more than
150,000 rural customers.
gramcover.com
Countries of Operation: India
Happy
B2B2C I Credit I India
Happy disburses working capital
loans digitally to mom-and-pop stores
and small-scale online retailers. The
founding team draws upon experience pioneering
new applications of technology in financial
services, from Airtel Payments Banks to FINO
Paytech, as well as advising financial inclusion
policy for GSMA and the World Bank. The lending
process leverages a wholly paper-less, human-less
and application-less digital model, with loans as
low as ten dollars and repayment terms as short
as two days. This innovation is facilitated by the
integration of Happy’s lending APIs and machine-
learning algorithms into the platforms of India’s
largest payment providers, including but not
limited to point-of-sale networks, online payment
gateways, and e-commerce platforms. Happy has
disbursed over 33,000 loans, with over half of its
clientele classified as first-time borrowers in the
formal financial system.
happyness.net
Countries of Operation: India
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32. Hello Paisa
B2C I Payments & Remittances I
South Africa
Hello Paisa is a digital international
money transfer operator aiming to
drive down the cost of remittances and provide
a safe platform that is accessible to those who
need it most. Hello Paisa incorporates fully-digital
KYC to promote ease of use with its self-service
mobile app. In addition, both the transacting
digital platform and face-to-face sales field teams
cater to the languages spoken by Hello Paisa end
users, who predominantly hail from marginalized
migrant communities. To ensure accessibility,
Hello Paisa offers a free USSD dial string, along
with a call center that services customers in
9 different languages. Hello Paisa boasts a
considerable partner network with banks,
retailers, post offices and others to operationalize
the pay-out leg of the remittance transaction in
the 42 corridors it services. To date, over 400,000
remitters have used Hello Paisa and, in 2019, the
company launched a digital banking offering.
hellopaisa.co.za
Countries of Operation: South Africa
hiveonline
B2B I Infrastructure I Denmark
hiveonline is a layered platform
that allows the women of village
savings and loans associations in
Niger to transact, save, access markets, and
incrementally form a credit history. The team
has deep experience in finance and technology,
having implemented the first online bank for
UBS and supported Vulcan, the bank-grade
blockchain platform. Through its pilot with CARE,
hiveonline uses a microservices architecture to
deliver financial products, like credit, directly to
individuals’ feature phones while simultaneously
capturing reputational data from community
transactions, commercial transactions, and
phone data. This is powered by hiveonline’s
blockchain that is endowed with asynchronous
reconciliation via a stablecoin that is pegged to
the national fiat currency. hiveonline is supporting
unbanked women micro-entrepreneurs in Niger
who are living on less than two dollars a day, and
is building a solution for primary producers in
Kenya.
hivenetwork.online
Countries of Operation: Denmark, Niger
Inclusivity Solutions
B2B2C I Insurance I South Africa
Inclusivity Solutions designs,
builds, and operates digital
insurance solutions on top of
the rails of mobile network operators, banks,
microfinance institutions and other distribution
partners in Cotê d’Ivoire, Kenya and Rwanda.
The founder, who has an extensive footprint
in the microinsurance sector, previously held
executive roles at Bankable Frontier Associates,
FinMark Trust and Hollard Insurance Group. Its
insurance products are customized from product
development to distribution and administration
though its cloud-based, agile technology platform.
The product portfolio is most concentrated
in hospitalization insurance, from Orange’s
Indemnité Hospitalisation in Cotê d’Ivoire to
Equitel’s Riziki Cover in Kenya. Policy holders,
who are predominately vulnerable low-to-middle
income workers from sectors such as agriculture
or education, can purchase insurance, submit
claims and receive reimbursements through their
feature phone. To date, Inclusivity Solutions has
over 520,000 registered customers across three
countries.
inclusivitysolutions.com
Countries of Operation: Kenya, Rwanda
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33. Jai Kisan
B2B2C I Credit I India
Jai Kisan provides low cost and
timely financing for rural assets like
agricultural and dairy equipment in
India. Jai Kisan’s two founders have experience in
private equity and management consulting, with
stints at Abraaj, Alvarez & Marsal and PwC. Jai
Kisan utilizes a hyper-local credit scoring model
and an innovative approach to securitization that
helps financial institutions lend to farmers at
lower risk-adjusted rates. Of India’s smallholder
farmers, only one in eight households can
access formal credit, and of total credit flow to
agriculture, only a meager three percent was
dedicated to equipment financing. Through
its unique network of rural channel partners
including retailers, petrol pump operators, and
buyers of agricultural produce, Jai Kisan is able
to bridge the last mile distribution gap. To date,
Jai Kisan has approved the financing of 100 loans
earmarked for productive agricultural assets.
jai-kisan.com/main
Countries of Operation: India
JULO
B2C I Credit I Indonesia
JULO tailors low-interest installment
credit products to Indonesia’s
unbanked, powered by its own
machine learning algorithms to determine users’
creditworthiness instantly. Devised by in-house
data scientists, JULO’s proprietary credit scoring
is complemented by partnerships with third-party
data providers that provide new data streams
and refine underwriting techniques. Through
this approach, JULO is able to reach Indonesia’s
unbanked, most of whom are tech-savvy young
people and micro-entrepreneurs currently
locked out of the formal financial system. With
low overhead costs thanks to a purely digital
architecture, JULO offers competitive interest
rates to no-file or thin-file borrowers at 4 percent
per month. To date, JULO has approved over
100,000 loans.
julo.co.id
Countries of Operation: Indonesia
Kwara
B2B2C I Infrastructure I Germany
Kwara is a digital banking platform
for lenders such as credit unions
or savings and credit cooperatives
(SACCOs) in Kenya. Using digital touch points via
mobile phones, Kwara creates a direct distribution
channel to market other financial products
to end-users. By digitizing member accounts,
Kwara can achieve up to a 90 percent reduction
in operational costs, the savings of which are
funneled back to members as dividends. As part
of a contract with Kenya’s leading credit reference
bureau, Kwara is on-boarding 1,400 of the
bureau’s existing cooperative financial institution
clients, enabling 2 billion positive credit profile
updates. Through an open API, Kwara encourages
other innovative start-ups to serve cooperative
financial institutions. Using digital touch points via
mobile phones, Kwara creates a direct distribution
channel to market other financial products to end-
users (members).
kwara.com
Countries of Operation: Kenya
MaTontine
B2B2C I Infrastructure I United States
MaTontine automates and digitizes
tontines in Senegal - a unique
savings group model - and then
harvests the behavioral data of individual
members in order to risk, price and offer services
like microinsurance or microcredit. In Senegal,
most adults are unable to access formal credit
and instead rely on traditional rotating savings
circles, usually managed by women. Because
these saving circles are operated manually, the
risk of fraud and disputes is high, inherently
limiting their scale potential. MaTontine improves
tontines’ operations by swapping cash with
traceable mobile money. Intertwined into the
money management platform are biometric
authentication, credit scoring, member oversight
and transactional reporting, which all feed into
MaTontine’s layered financial service offerings
that are often delivered through partnerships.
Since its relaunch in early 2018, MaTontine has
acquired a 6,000 customers and disbursed USD
$200,000 in loans.
matontine.com/en/
Countries of Operation: Senegal
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34. Mosabi
B2B I Credit I United States
Mosabi drives behavior change
in entrepreneurs in India, Kenya,
Mexico, Senegal and Sierra Leone
through mobile e-learning, incentives and calls-
to-action; data harvested through this process is
then funneled to financial institutions as a new
basis for credit scoring. The financial literacy
curriculum is constructed by Mosabi’s local
expertise – lessons are customized to users’
environments and available in local languages. Its
learners are low-income entrepreneurs in cities,
peri-urban areas, villages and slums, many of
whom operate in the informal economy with no
financial identity or footprint. Partner financial
institutions can access the data, including KYC
information, e-learning performance insights,
questionnaire responses and Mosabi’s alternative
credit score via open APIs – and then offer
financial products to borrowers. To date, Mosabi
has on-boarded 20,000 micro-entrepreneurs
across five countries.
mosabi.co
Countries of Operation: India, Kenya, Mexico,
Senegal, Sierra Leone
Musoni Systems
B2B I Infrastructure I Netherlands
Musoni Systems builds software
solutions tailored for the digitalization
of microfinance institutions. The
founders draw from past experience integrating
digital technology into the operations of several
financial service providers. The Musoni core
banking platform includes integrations with
multiple mobile money transfer services, an SMS
module for customer communications, a tablet
application for field agents, a mobile banking
application for end customers, and credit scoring
to improve lending decisions. Musoni is licensed
on a software-as-a-service basis, with the annual
fee dictated by organization size, thereby enabling
microfinance institutions to leverage the latest
technology at a fraction of the cost associated
with typical banking systems. This allows
microfinance institutions to serve remote, thin-file
borrowers in a sustainable manner. So far 100
financial service providers across 15 countries
have employed Musoni’s software, impacting
950,000 end customers.
musonisystem.com
Countries of Operation: Afghanistan, China,
Ghana, Kenya, Laos, Malawi, Mozambique,
Myanmar, Netherlands, Nigeria, Philippines, Sierra
Leone, Tanzania, Uganda, Zambia, Zimbabwe
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35. MyCash Online
B2B2C I Payments & Remittances I
Singapore
Developed by a founding team
with experience in remittances
and systems technology, MyCash Online is an
e-marketplace that allows migrant workers in
Australia, Malaysia, and Singapore to top-up their
mobile accounts, settle bills, purchase tickets,
and send remittances digitally without a bank
account or credit/debit card. The offline-to-online
functionality is underpinned by the integration
of mobile payment mechanisms into the MyCash
application, dedicated cash deposit machines
and a network of more than 1,000 agents across
the three markets. In order to better localize its
suite of services, the MyCash application itself is
translated into multiple versions and languages.
There are currently more than 6 million unbanked
migrants in Malaysia and Singapore alone, and a
further 40 million unbanked migrants in greater
Asia and the Middle East. So far, 80,000 migrants
are registered for MyCash Online and initiate
nearly 40,000 transactions monthly, worth more
than USD $3.5 million.
mycashsg.com
Countries of Operation: Australia, Bangladesh,
Malaysia, Singapore
Numida
B2C I Infrastructure I Canada
Numida provides a suite of business
management tools that allow MSMEs
to manage cash flow, inventory, and
employees. Of the 450,000 MSMEs in Uganda,
which create 4 out 5 of the country’s new jobs,
approximately 75 percent identified access to
credit as the greatest growth constraint. The
operational data collected by Numida becomes
the foundation for customized, unsecured
working capital loans that are disbursed within 24
hours via mobile (Numida is also partnering with
financial institutions to provide savings accounts
to users). All three of Numida’s founders have
previous experience founding social enterprises,
and have worked with organizations such as the
World Bank and Acumen. To date, Numida has
connected 750 Ugandan MSMEs to finance, and
recorded 600,000+ small business transactions.
numida.co
Countries of Operation: Uganda
OZÉ
B2B2C I Infrastructure I Ghana
OZÉ equips small business owners
to make data-driven decisions to
improve their performance and
access capital needed to scale. Through its
enterprise portal, financial institutions interested
in investments or credit disbursement can find
the right SMEs. Its two founders have hands-
on experience in SME growth strategies within
emerging markets, as two of the principal
organizers behind Dare to Innovate, Guinea’s
first accelerator. OZÉ’s small business-facing
mobile application aggregates and analyzes
SME transaction data to push context-specific
recommendations, which is complemented by
a dedicated business advisor. To date, OZÉ has
registered nearly 10,000 Ghanian SMEs.
oze.guru
Countries of Operation: Ghana
PEG Africa
B2C I Credit I Mauritius
PEG Africa is a leader in financing and
deploying solar to consumers and
SMEs in West Africa, with operations
in Ghana, Cote d’Ivoire and Senegal. The founders
of PEG Africa have significant experience in
combining financing and solar energy in West
Africa, having been involved with two similar
companies previously. PEG sells products as
varied as solar home systems including lights,
phone charging, radio and a torch, all the way to
solar water irrigation systems for farmers. All of its
solar products are integrated with mobile money
pay-as-you-go functionality, and bundled with
financing options. PEG’s products are designed for
underserved communities, often in rural and peri-
urban areas, which lack reliable and affordable
electricity. Additionally, once a good credit history
has been established, PEG ensures that customers
can graduate to additional services such as
health insurance, larger solar home systems
or productive use assets like solar generators.
To date, 70,000 customers now have access to
electricity.
pegafrica.com
Countries of Operation: Ghana, Senegal, Côte
d’Ivoire
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36. People’s Pension Trust
B2B2C I Savings & PFM I Netherlands
People’s Pension Trust is licensed
to provide trustee services for the
Ghanaian workforce, particularly
those in the informal sector. The founding team
is well-versed in wealth and asset management,
with a specialization in pensions, as either former
or current executives at BluePrint Pension
Services, ING Group and Rabobank. Through
a digital back-end platform and open APIs,
individuals can use its retirement fund services
through simple USSD registration in one of three
ways: individually, through a partner channel, or
via employer schemes. Its product, Easy Pension,
allows Vodafone subscribers to contribute
towards their retirement on the Vodafone cash
platform. In coordination with the Union for
Informal Workers, People’s Pension Trust has
focused on persuading informal and low-income
workers to open a pension and, through its
technology stack, has minimized annual costs
per client to one Euro. To date, People’s Pension
Trust has assisted more than 27,000 first-time
pensioners.
peoplespensiontrust.com
Countries of Operation: Angola, Ghana, Rwanda
Peppermint
B2B2C I Payments & Remittances I
Australia
Peppermint is an ASX-listed company
offering a mobile remittance, bill
payments and e-load platform for non-bank
agent networks wherein agents facilitate access
to financial services for the unbanked in the
Philippines. To date, more than 12,000 agents
have registered with Peppermint’s Bizmoto
Delivers program, and more than 100 billers
currently use the Bizmoto app, including various
gas and electric utilities, government agencies,
and telecommunications, insurance, loan and
credit card companies. Peppermint also operates
a web-based remittances platform from Australia
and, in future releases, remittance services
will be integrated into the Bizmoto app. The
two founders have experience in corporate
management, financial services, the energy
industry, and investment markets.
pepltd.com.au
Countries of Operation: Australia, India,
Philippines
Pezesha
B2B2C I Credit I Kenya
Pezesha addresses the limited
coverage of credit bureaus in Kenya
by offering ‘credit-decisioning-as-
a-service’ for financial institutions through its
marketplace platform. Through Patascore, its
proprietary credit scoring model that integrates
traditional and alternative data with machine
learning algorithms, Pezesha calculates scores
for thin-file or no-file borrowers. Of the users
that seek out its SMS application and trusted
third-party services in assessing their credit
worthiness, 80 percent are women undertaking
informal businesses (MSMEs). Pezesha embraces
a hybrid approach, and includes financial literacy
education within the SMS application to frame
responsible credit as a wider wealth creation
tool. Its competitive lending structure ensures
transparent, affordable interest rates, while its
positive and negative credit data has reduced
portfolios’ non-performing loans by up to 20
percent. To date, Pezesha has connected 100,000+
low-income Kenyans to lenders.
pezesha.com
patascore.com
Countries of Operation: Kenya, Nigeria
Pula
B2B2C I Insurance I Kenya
Pula bundles affordable area-yield
index insurance with tailored advice
for smallholder farmers in Ethiopia,
Kenya, Malawi, Nigeria, Rwanda, Uganda, and
Zambia. The three founders have expertise in
insurance, actuarial accounting, agriculture, and
mobile technology. By integrating insurance
with agricultural inputs (a “pull product” that
farmers actively demand and purchase) into
the operations of rural agro-dealers, Pula
overcomes the challenges of distribution and
client acquisition. Informed by remote-sensing
and satellite images, Pula underwrites agricultural
supplies like seeds and fertilizer against
environmental irregularities; this is complemented
by an adaptive SMS messaging advisory platform
that tailors messages with a high degree of
specificity and timeliness. In 2018, Pula facilitated
coverage for over 800,000 smallholder farmers,
with the average customer owning less than one
acre.
pula.io
Countries of Operation: Burundi, Ethiopia,
Kenya, Malawi, Rwanda, Tanzania, Uganda,
Zambia
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37. Resolve
B2C I Savings & PFM I United States
Resolve combines a network of
empathetic debt relief counselors
with powerful technology in order
to discern affordable, customized courses of
action and unburden the financially distressed.
Resolve’s two founders have professional roots in
credit, debt management and private equity, with
stints at Expa and Consumer Recovery Network.
Through complex algorithms and automation,
Resolve’s platform simplifies the process of
debt relief. Unlike traditional players who focus
primarily on clients with large debt balances given
the high cost structure, Resolve can help more
modest customers with 75 percent lower fees
than the industry average. After selecting a debt-
relief recommendation, Resolve connects users to
integrated partners that continue to support them
on their path to financial health. To date, Resolve
has helped more than 30,000 Americans climb
back from debilitating debt.
helloresolve.com
Countries of Operation: United States
Riby
B2B2C I Infrastructure I Nigeria
Cooperatives are the traditional
savings mechanisms of rural and
peri-urban Nigeria, and they serve
those disconnected from formal banking. Riby
automates and digitizes the financial activities
of cooperatives, associations and trade groups,
with features including cooperative member
management (and an accompanying mobile or
web application designed for the end-user), loan
requests, loan originations and savings, and
contributions tracking. All of this is supported
by offline, agent-led functionality and payment
gateway integrations that make the movement of
cooperatives’ money (and their members’ money)
more transparent. Led by founders with previous
experience at BusinessLab Africa, Venture Garden
Group, and VisaCover, Riby has on-boarded 8,000
savings groups that represent more than 1 million
members, and over USD $70 million in loans has
been transacted through its platform.
riby.me
Countries of Operation: Nigeria
Self Lender
B2C I Savings & PFM I United States
In the United States, 45 million adults
are outside the purview of credit
bureaus, while another 80 million
have a subprime credit score. Before Self Lender,
there were no viable avenues for these individuals
to better a credit score except a collateralized,
secured loan. Self Lender’s flagship product
is the Credit Builder Account, a small-dollar
CD-secured installment loan that, through its
repayments, improves the credit score standing
of users. Self Lender resembles a mobile savings
application with an individualized payment plan
commensurate with a user’s budget. Behind the
scenes, however, Self Lender is an open-banking
platform that originates and services small CD-
secured installment loans that are financed
by a banking partner. Self Lender acquires the
customer, manages compliance, relays data to
the credit reporting agencies and processes all
payments through a ledger. To date, 250,000
Americans have increased their credit scores by
6 million points and have saved over USD $250
million in their Self Lender accounts.
selflender.com
Countries of Operation: United States
SmartCoin
B2C I Credit I India
In India, over 900 million people
have bank accounts but less than
40 million have access to short-
term unsecured credit. Led by former senior
managers from global investment banks and
tech startups, SmartCoin specializes in micro-
loans for underserved low and middle-income
segments in India through a mobile-first product
built on artificial intelligence and machine
learning innovation. Its proprietary models digest
billions of data points spanning transactional and
behavioral attributes to go beyond traditional
sources to better predict fraud and default risk.
More than 1.5 million blue- and grey-collared
workers and self-employed entrepreneurs have
downloaded SmartCoin’s mobile application,
which boasts approximately 150,000 monthly
active users, to access digital, reliable, and
affordable credit. SmartCoin was recently selected
by Google for its India Launchpad Accelerator
program.
smartcoin.co.in
Countries of Operation: India
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38. Stonestep
B2B2C I Insurance I Switzerland
Stonestep simplifies the front-end
and back-end insurance processes for
mobile network operators, retailers
and others in Indonesia, Malaysia, Myanmar,
Nepal, the Philippines and Singapore. This isn’t the
founder’s first foray into micro-insurance; the CEO
and founder previously worked at AIG and Zurich
Insurance and led the companies expansions into
emerging markets; his brother and co-founder
managed large-scale energy projects before
setting up Stonestep’s operations. Through its
turn-key platform, mobile wallet integrations,
and risk analytics, Stonestep is able to deliver
an insurance solution that is both scalable and
replicable. These innovations enable the sales
of insurance through channels like SMS, USSD,
call centers, mobile applications, and brick-and-
mortar shops. The policies sold via Stonestep’s
partners are designed for low-to-middle income
segments, which have traditionally fallen outside
the purview of insurers. Stonestep has facilitated
the sale of more than 100,000 policies across
South and Southeast Asia.
stonestep.ch
Countries of Operation: Indonesia, Malaysia,
Nepal, Philippines, Singapore, Myanmar
TaniFund
B2B2C I Credit I Indonesia
TaniFund is a peer-to-peer lending
platform that connects smallholder
farmers in Indonesia to retail
and institutional investors. The founding
team has deep experience in Southeast Asia
especially in the financial technology sector
with leadership roles in Akulaku, Indonesia’s
largest lending fintech, and Etobee, a last-mile
delivery logistics company. TaniFund facilitates a
credit marketplace and prices unsecured loans
through data acquired by its sister company
TaniHub, an e-commerce platform that allows
smallholder farmers to sell their produce directly.
By aggregating and analyzing historical sales and
demand data, TaniFund selects farmers with
both online reputational collateral and whose
inventories align with seasonal buying trends.
The annualized loan cost for the farmer is 17-
20 percent compared to the 24-70 percent per
annum common in traditional financing. To
date, TaniFund has funded USD $10.1 million
to associations representing 3,403 smallholder
farmers.
tanifund.com
Countries of Operation: Indonesia
Teknospire
B2B I Infrastructure I India
Teknospire consolidates several
banking processes and integrations
into a single platform for small- and
mid-size financial institutions. The founder’s
experience addressing last mile connectivity and
financial infrastructure positions Teknospire
as a trusted partner for financial institutions
undergoing digital transformation. Its FinX suite
- a 360-degree digital banking platform – enables
financial institutions to more remote, underserved
customers through digital branches or direct
omni-channel interfaces. To date, Teknospire has
partnered with 11 financial institutions across
India, Zambia and Zimbabwe, reaching more than
1 million unique customers through the platform.
teknospire.com
Countries of Operation: India, Zambia,
Zimbabwe
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39. Tez Financial Services
B2C I Savings & PFM I Pakistan
Tez Financial Services Limited (TFS),
is Pakistan’s first fully-digital financial
institution. Aspiring to be a full-stack
bank, TFS launched its first product Tez Advance,
a nano-credit scheme that lends to the un- and
under-banked. The founders were leading forces
in the creation of Tameer Bank, Easypaisa, and
CheckIn Solutions. TFS leverages machine learning
algorithms that use customers’ digital footprints,
social behaviors, and consumption patterns to
service thin-file or no-file customers. To better
reach rural customers, TFS partnered with several
branchless banking players to create the largest
combined branchless banking agent network in
the country. TFS is also building a similar network
to launch new products for the mass market. In
15 months of operations, Tez has acquired over
65,000 unique customers.
tezfinancialservices.pk
Countries of Operation: Pakistan
Three Wheels United
B2C I Credit I United States
Three Wheels United is aimed at
disrupting lending to low-income and
less-literate clients through an AI and
data-driven loan management system. In India,
half of the 12 million rickshaw drivers operate
a rented vehicle due to a lack of financing. This
lack of capital ownership suppresses the average
driver’s daily income by up to 50 percent. Three
Wheels United has refined the self-help group
microfinance model, wherein drivers are split
into groups and collectively compete, with the
highest aggregate repayment rates rewarded with
monthly incentives. Between that and its digital-
first collection design, Three Wheels United has
maintained a default rate of less than 1 percent
while helping drivers to increase their income
and reduce pollution by choosing an electric
vehicle. To date. Three Wheels United has funded
the purchase of 2,300 electric tuk-tuks across
Bangalore, Chennai, Chitradurga and Hyderabad.
threewheelsunited.com
Countries of Operation: India
Thunes
B2B I Payments & Remittances I
United Kingdom
Thunes is a cross-border payments
network that connects various
payment systems, enabling mobile wallets,
corporations, merchants, money transfer
operators, and banks to move funds in and
out of emerging countries in real-time. Thunes
acts as a trusted, neutral aggregator in a deeply
fragmented industry, thereby reducing the
barriers that have historically slowed financial
institutions and merchants in reaching new
market segments and geographies. With Thunes,
clients can lower both capital and operational
expenditures, thus decreasing the customer-
facing price for remittances. In 2018, Thunes
processed over 100 million transactions worth
approximately USD $2 billion, and involving 80
countries and more than 9,000 payout partners.
To date, Thunes has facilitated cross-border
transfers between 2.3 million unique senders and
2.6 million unique recipients.
thunes.com
Countries of Operation: Singapore, United
Kingdom
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40. Toffee Insurance
B2B2C I Insurance I India
Toffee Insurance specializes in
contextual micro-insurance products
that decrease the financial risks
carried by uninsured people in India. With
experience in both product development and
growth strategy, the founders designed Toffee
Insurance to deconstruct the existing products
of underwriting partners and then package
relevant policies for individual customers;
product insurance is sold at the point-of-sale,
whether that be online or offline channels via
APIs, mobiles, and SMS transactions. Toffee’s
digital-first approach has resulted not only in
insurance offerings that are less than 8 dollars
a year, but a streamlined claims process that is
completed in fewer than 4 hours. Their portfolio
of cycle insurance, income protection insurance,
daily commute insurance, dengue insurance, and
credit insurance caters to digitally-active youth
with monthly incomes under USD $300. Since its
transition out of beta testing, Toffee Insurance has
issued policies to 50,000 customers across 150
cities in India, with 80 percent of its users as first-
time insurance purchasers.
toffeeinsurance.com
Countries of Operation: India
Tulaa
B2B2C I Credit I Kenya
Tulaa provides smallholder farmers
in Kenya with agricultural inputs
on credit and brokers the sale of
their crops at harvest time through a digital
marketplace. The founder of Tulaa has deep
experience in the sector; she led a microfinance
institution in Tanzania, created the Connected
Farmer initiative with Vodafone, and served as
Chief Executive Officer at Esoko. Through a credit
score that relies on alternative data such as
satellite imagery and mobile money records, Tulaa
has reduced the loan decision process to minutes.
Its customers were previously invisible to financial
lenders, with 71% of its borrowers reporting no
access to input financing prior to Tulaa. Its role as
a digital broker aims to shorten the supply chain
and reduce post-harvest losses, which in 2017
amounted to 1.9 million tons of products with
USD 1.5 billion. This year Tulaa expects to sell
inputs on credit to 4,000 smallholder farmers in
Kenya and broker produce sales for at least 2,000
farmers.
tulaa.io
Countries of Operation: Kenya
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inclusivefintech50.com
41. Vikas Verma
Director, Michael &
Susan Dell Foundation
Judging Panel
A panel of industry leading experts – including founders, investors, and advocates –
independently assessed the applicants and selected winners for each category.
Nejoud Al Mulaik
Director, Fintech Saudi
Amolo Ng’weno
CEO & East Africa
Regional Director, BFA
Bindu Ananth
Chair, Dvara Trust
Ginger Baker
Senior Director of
Product, Ripple
Marla Blow
Founder & CEO, FS
Card Inc.
Marcelo Castellanos
Regional Industry
Manager, FIG LATAM,
IFC
Nadine Chehade
Senior Financial Sector
Specialist, CGAP
Paul Edwards
Executive Chairman,
Merryn Capital and
Equilibre Bio-energy
Production Limited
Bernhard Eikenberg
Fund Manager,
Bamboo Capital
Partners
Nick Hughes
Co-Founder, M-KOPA
Zennon Kapron
Founder/Director,
Kapronasia
Machal Karim
Executive,
Development Impact,
Financial Institutions,
CDC Group plc
Dave Kim
Program Officer,
Financial Services
for the Poor, Bill
& Melinda Gates
Foundation
Françoise Lamotte
SVP, Head of Direct-to-
Consumer and Digital
& Innovation I EMEA,
MetLife EMEA
Greg Levin
Director, Social Impact,
BlackRock
Rob Levy
VP, Financial Health,
Financial Health
Network (CFSI)
M. Yasmina McCarty
Head of Mobile for
Development, GSMA
Tayo Oviosu
Founder & CEO, Paga
Anju Patwardhan
Managing Director,
CreditEase
Parag Rao
Country Head -
Payments Business &
Marketing, HDFC Bank
Ltd
Clinton Townsend
Director, San Francisco
Innovation Center at
Visa Inc.
Zia Zaman
Chief Innovation
Officer, MetLife Asia
Gabriela Zapata
Alvarez
Profesional
independiente en
inclusión financiera,
Independent
Consultant (Financial
Inclusion)
Humberto Romero
Director de Captación,
Banco Azteca
41
inclusivefintech50.com
42. 42
inclusivefintech50.com
About the
Sponsors
The Inclusive Fintech 50 competition
recognizes promising early-stage fintechs
driving financial inclusion around the globe.
IMPLEMENTING PARTNER:
We are looking for early-stage fintechs in advanced
or emerging markets that reach underserved
people and offer a solution among credit, insurance,
payments & remittances, savings & personal financial
management, or infrastructure addressing special
challenges of underserved customer segments.
Timeline
Why apply?
MAJOR VISIBILITY
• Build a global profile in front of leading investors
and partners that can help you scale
• The competition is funded by MetLife Foundation
and Visa, with support from Accion and IFC
SIMPLE PROCESS
• The application can be completed during your lunch hour and
doesn’t require multiple rounds of phone calls or interviews
• We like to think of the selection criteria as ‘sensibly rigorous’
GAIN CREDIBILITY
• We worked with investors to create questions that get
beyond the fluff to identify startups poised for success
• A panel of industry leading experts – including founders
and investors – will select the winners
11 FEB 2019
Application period opens
8 MAR 2019
Application period ends
MAY 2019
Judges select winners
JUNE 2019
Winners announced
JULY 2019
White paper published
Learn more and apply: www.inclusivefintech50.com
The Inclusive Fintech 50 competition
recognizes promising early-stage fintechs
driving financial inclusion around the globe.
IMPLEMENTING PARTNER:
We are looking for early-stage fintechs in advanced
or emerging markets that reach underserved
people and offer a solution among credit, insurance,
payments & remittances, savings & personal financial
management, or infrastructure addressing special
challenges of underserved customer segments.
Timeline
Why apply?
MAJOR VISIBILITY
• Build a global profile in front of leading investors
and partners that can help you scale
• The competition is funded by MetLife Foundation
and Visa, with support from Accion and IFC
SIMPLE PROCESS
• The application can be completed during your lunch hour and
doesn’t require multiple rounds of phone calls or interviews
• We like to think of the selection criteria as ‘sensibly rigorous’
GAIN CREDIBILITY
• We worked with investors to create questions that get
beyond the fluff to identify startups poised for success
• A panel of industry leading experts – including founders
and investors – will select the winners
11 FEB 2019
Application period opens
8 MAR 2019
Application period ends
MAY 2019
Judges select winners
JUNE 2019
Winners announced
JULY 2019
White paper published
Learn more and apply: www.inclusivefintech50.com
About MetLife Foundation
At MetLife Foundation, we believe financial
health belongs to everyone. We bring together
bold solutions, deep financial expertise
and meaningful grants to build financial
health for people and communities that are
underserved and aspire for more. We partner
with organizations around the world to create
financial health solutions and build stronger
communities, engaging MetLife employees to
help drive impact. To date, our financial health
work has reached more than 9.9 million low-
income individuals in 42 countries. To learn
more about MetLife Foundation, visit metlife.org.
About Visa Inc.
Visa Inc. (NYSE: V) is the world’s leader in digital
payments. Our mission is to connect the world through
the most innovative, reliable and secure payment
network - enabling individuals, businesses and
economies to thrive. Our advanced global processing
network, VisaNet, provides secure and reliable
payments around the world, and is capable of handling
more than 65,000 transaction messages a second. The
company’s relentless focus on innovation is a catalyst
for the rapid growth of digital commerce on any device,
for everyone, everywhere. As the world moves from
analog to digital, Visa is applying our brand, products,
people, network and scale to reshape the future of
commerce. For more information, visit About Visa, visa.
com/blog and @VisaNews.
43. About Accion Venture Lab
Accion Venture Lab is a seed-stage investment initiative focused
on fintech for the underserved. Venture Lab invests capital in
and provides support to innovative fintech startups that improve
access, quality, and affordability of financial services for the
underserved at scale. Since launching in 2012, Venture Lab
has invested in 40 early-stage startups that operate in over 30
countries worldwide. Venture Lab is a part of Accion, a global
nonprofit committed to creating a financially inclusive world,
with a pioneering legacy in microfinance and fintech impact
investing. Accion catalyzes financial service providers to deliver
high-quality, affordable solutions at scale for the three billion
people who are left out of – or poorly served by – the financial
sector. For more than 50 years, Accion has helped tens of
millions of people through our work with more than
110 partners in 50 countries. For further information,
visit www.accion.org/venturelab.
About IFC
IFC—a sister organization of the World Bank and member of the
World Bank Group—is the largest global development institution
focused on the private sector in emerging markets. We work
with more than 2,000 businesses worldwide, using our capital,
expertise, and influence to create markets and opportunities
in the toughest areas of the world. In fiscal year 2018, we
delivered more than $23 billion in long-term financing for
developing countries, leveraging the power of the private sector
to end extreme poverty and boost shared prosperity. For more
information, visit www.ifc.org.
About MIX
MIX is the leading global data resource for socially responsible
investors and businesses focused on inclusive finance. MIX’s data
platform covers thousands of mission-focused financial service
providers in more than 100 developing markets. MIX collects,
analyzes, and maintains data on financial services providers.
That data is shared both as a public good for the advancement of
the industry and on a fee-paid basis for subscribers interested in
more detailed market intelligence. MIX helps socially responsible
investors who move 10 billion USD annually to monitor their
portfolios and increase their investments in underserved sectors
and geographies, including agricultural finance and inclusive
fintech. Founded in 2002, MIX has data analysts in every region
of the world. Learn more at www.themix.org.
IMPLEMENTING PARTNER:
We are looking for early-stage fintechs in advanced
or emerging markets that reach underserved
people and offer a solution among credit, insurance,
payments & remittances, savings & personal financial
management, or infrastructure addressing special
challenges of underserved customer segments.
Timeline
Why apply?
MAJOR VISIBILITY
• Build a global profile in front of leading investors
and partners that can help you scale
• The competition is funded by MetLife Foundation
and Visa, with support from Accion and IFC
SIMPLE PROCESS
• The application can be completed during your lunch hour and
doesn’t require multiple rounds of phone calls or interviews
• We like to think of the selection criteria as ‘sensibly rigorous’
GAIN CREDIBILITY
• We worked with investors to create questions that get
beyond the fluff to identify startups poised for success
• A panel of industry leading experts – including founders
and investors – will select the winners
11 FEB 2019
Application period opens
8 MAR 2019
Application period ends
MAY 2019
Judges select winners
JUNE 2019
Winners announced
JULY 2019
White paper published
Learn more and apply: www.inclusivefintech50.com
43
inclusivefintech50.com
44. End Notes / References
Along with the hyperlinks embedded into the text in the pre-
ceding pages, we are pleased to provide the references below
with the fully displayed URLs. Please note that URLs were valid
at time of writing. We regret that with the exception of MIX’s
own work products, we cannot be responsible for any links
that may change or decay over time, nor can we ensure that
downloads are or will remain free of charge.
1. KPMG. Global fintech investment rockets to a record
$111.8B in 2018, driven by mega deals: KPMG Pulse of
Fintech. 13 February 2019. Available at: https://home.
kpmg/xx/en/home/media/press-releases/2019/02/
global-fintech-investment-hits-record-in-2018.html
2. BBVA Research. The Fintech Universe through the Eyes
of the Media and Social Networks. 2019. Available
at: https://www.bbvaresearch.com/wp-content/up-
loads/2019/03/Fintech_ppt_evento_WoS_Mar19.pdf
3. Data Source: Google Trends. Available at :
https://trends.google.com/trends/explore?-
date=all&q=%2Fm%2F012c1cfr
4. Accion. The business case for financial inclusion: A
multi-trillion-dollar proposition. 13 February 2018. Avail-
able at: https://www.accion.org/business-case-finan-
cial-inclusion-multi-trillion-dollar-proposition
5. Inclusive Fintech 50. Frequently Asked Questions. 2019.
Available at : https://www.inclusivefintech50.com/faq
6. Centre for Financial Inclusion, Accion. Helping Women
Control Their Financial Lives through Digital Financial Ser-
vices. 23 June 2017. Available at: https://www.centerfor-
financialinclusion.org/helping-women-control-their-fi-
nancial-lives-through-digital-financial-services
7. World Bank Group. The Global Findex Database 2017.
2017. Available at: https://globalfindex.worldbank.org
8. UNCDF. Financial Inclusion and the SDG’s. Available at:
https://www.uncdf.org/financial-inclusion-and-the-sdgs
9. Inclusive Fintech 50. Judging Panel. 2019. Available at:
https://www.inclusivefintech50.com/judging-panel
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