Strategies to improve employee engagement in today's workforce.

1. IMPROVING ENGAGEMENT
Jodi Hilton
2019

2. What can be done to Improve Engagement
With the U.S. Bureau of Labor Statistics reporting the highest quit rate since
2001, employers want to find solutions and increase employee engagement.
Depending on what employers find in their engagement measurements, the
following is a roadmap to increasing engagement:
1. Make engagement a priority at all levels. Senior leaders must make employee
connection and well being a priority, starting at the Board of Directors, and
permeating the organization. Businesses should make employee engagement a
business goal and hold all departments accountable for making important changes
to improve engagement.

3. 1. Decide how and how often to measure engagement. Get baseline measurements of
engagement factors and impact areas (see section above).
2. Create employee teams that analyze results, then develop and execute engagement plans.
3. Clearly communicate to employees:
a. Survey results, and
b. Action items.
a. Senior leaders should indoctrinate the below positive
values to improve culture by participating in the action
items.
i. Belongingness
ii. Collaboration
iii.Teamwork
iv.Communication
v. Clear Expectations
vi.Fair treatment
vii.Support and coaching
viii.Recognition and gratitude
ix.Purpose and meaning
What can be done to Improve Engagement

4. 1. Below are suggestions to begin positive change. Focus on:
a. Collaboration and Teamwork. Use collaboration and teamwork to increase
an employee’s sense of belonging and belief that they are “in it together.”
i. Share employee’s and team’s good practices and ideas.
ii. Share and display best work.
iii.Create improvement teams. Encourage cross-generational interactions
and collaboration on projects.
b. Communication and performance feedback. Ensure all communications
connect employees to purpose in the workplace, accomplishments, and one
another.
i. Each supervisor should have regular “touch base” meetings with each
employee (weekly, biweekly) to provide clear expectations and coaching,
give and receive feedback, and provide support.
ii. Provide multiple avenues to receive feedback from employees (open
door policy, Slack, Yammer, team meetings).
What can be done to Improve Engagement

5. What can be done to Improve Engagement
a. Leadership development to help them build trust, provide feedback, manage culture, support
employees, and provide expectations.
i. Conduct leadership training to provide expectations of positive values listed above and strategies in
day-to-day actions required.
ii. Listen to employee feedback.
iii.Provide continuous stream of articles, videos, and white papers on engagement strategies to
managers to help them support their employees.
iv.Help employees discover purpose and meaning in their work.
b. Positive employee experiences. By focusing on providing peak, positive experiences, and not just fixing
the negative ones, companies can help employees do and be their best.
i. Ensure recruiting, onboarding, and initial training provides new employees with a sense of purpose
and belonging. Provide connections with others.
ii. Leaders at all levels regularly use formal recognition and informal.
iii.Use recognition to bridge the gaps and build relationships between generations.
iv.Celebrate individual and team wins.
v. Don’t forget to focus on employee happiness. If you can, look at flexibility in schedules. Happy
employees are much more likely to work for companies with flexible hours, telecommuting, or
both4. Happiness made people about 12% more productive6.