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What is employee engagement ?
Why employee engagement is more important ?
Which are those practices which
increases employee engagement ?
How to implement or Conduct the employee
engagement activity ?
Q-12 Survey question
Definition
The extent to which employees enjoy and believe in
what they do , feel valued for it , and are willing to
spend their Discretionary Effort to make organization
successful.
Discretionary Effort
The level of effort people could give if they wanted to ,
but above and beyond the minimum required.
 Individual Value
Doing interesting work , learning & growing .
 Focused Work
Clear direction , efficient work , Processes and defined
performance standard .
 Interpersonal support
High level of trust ,Co-operation and support.
It affects on following things
 Profitability
 Earning per share ( EPS )
 Operating Income
 Net Income
 Profit Margins
 Customer Satisfaction
 Sales
There are 11 essential practices for leaders to increase
employee engagement .
1. Connection
 Leaders must show that they value employees.
 Employee engagement is a direct reflection of how
employee feel about their relationship with boss .
2. Career / Development
 Leaders should provide challenging & meaningful work with
opportunities for career advancement .
3.Clarity
 Leaders must communicate a clear vision .
 People want to understand the vision that senior leadership
has for the organization and the goals that leaders or
departmental heads have for the division , unit or team .
4. Convey
 Leaders must clarify their expectations about employees and
provide feedback on their functioning in the organization.
5. Congratulate
 Exceptional leaders give recognition and they do so a lot .
 They coach and Convey .
6. Contribute
 People want to know that their input matters and that they are
contributing to the organizations success in a meaningful way
.
7. Control
 Employees value control over the flow and pace their jobs ,
and leaders can create opportunities for employees to exercise
this control .
8. Collaborate
 Great leaders are builders .
 They create an environment that fosters trust and
collaboration .
9. Credibility
 Leaders should strive to maintain a company's reputation and
demonstrate high ethical standards
10 . Confidence
 Good leaders help create confidence in a company by being
exemplars of high ethical and performance standard .
11. Communication
 Effective leaders convey a clear description of “ what's going
on “ within the organization .
Behaviors of engaging leaders and
managers
 Communicates , makes clear what's expected.
 Listens to others , Values and involves team .
 Supportive , shows active interest in others.
 Target-Focused .
 Shows empathy , Good leadership skills .
 Clear strategic vision , Respected .
 We need to conduct one survey about what employee
think about our organization ?
 We have to provide training to leaders how they can
engage the employee ?
 We can keep competition , trips , camps and some
interesting activities so , employee can release their
stress .
 Team wise recognition , gifts , goodies.
 Opportunities to grow in our organization .
1.Do you know what is expected at work ?
2. Do you have the materials and equipment to do
your work right ?
3. At work , do you have the opportunity to do what
you do best every day ?
4. In the last seven days , have you received
recognition or praise for doing good work ?
5. Does your supervisor, or someone at work , seem to
care about you as a person ?
6. Is there some one at work who encourages your
development?
7. At work ,do your opinions seem to count ?
8. Does the mission / purpose of your company make
you feel your job is important ?
9. Are your associates ( fellow employees)
committed to doing quality work?
10. Do you have a best friend at work ?
11. In the last six months , has someone at work
talked to you about your progress?
12 . In the last year , have you had opportunities to
learn and grow ?
Let’s
Discuss………
….

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Employee Engagement Guide

  • 1.
  • 2. What is employee engagement ? Why employee engagement is more important ? Which are those practices which increases employee engagement ? How to implement or Conduct the employee engagement activity ? Q-12 Survey question
  • 3. Definition The extent to which employees enjoy and believe in what they do , feel valued for it , and are willing to spend their Discretionary Effort to make organization successful. Discretionary Effort The level of effort people could give if they wanted to , but above and beyond the minimum required.
  • 4.  Individual Value Doing interesting work , learning & growing .  Focused Work Clear direction , efficient work , Processes and defined performance standard .  Interpersonal support High level of trust ,Co-operation and support.
  • 5. It affects on following things  Profitability  Earning per share ( EPS )  Operating Income  Net Income  Profit Margins  Customer Satisfaction  Sales
  • 6. There are 11 essential practices for leaders to increase employee engagement . 1. Connection  Leaders must show that they value employees.  Employee engagement is a direct reflection of how employee feel about their relationship with boss .
  • 7. 2. Career / Development  Leaders should provide challenging & meaningful work with opportunities for career advancement . 3.Clarity  Leaders must communicate a clear vision .  People want to understand the vision that senior leadership has for the organization and the goals that leaders or departmental heads have for the division , unit or team . 4. Convey  Leaders must clarify their expectations about employees and provide feedback on their functioning in the organization.
  • 8. 5. Congratulate  Exceptional leaders give recognition and they do so a lot .  They coach and Convey . 6. Contribute  People want to know that their input matters and that they are contributing to the organizations success in a meaningful way . 7. Control  Employees value control over the flow and pace their jobs , and leaders can create opportunities for employees to exercise this control .
  • 9. 8. Collaborate  Great leaders are builders .  They create an environment that fosters trust and collaboration . 9. Credibility  Leaders should strive to maintain a company's reputation and demonstrate high ethical standards 10 . Confidence  Good leaders help create confidence in a company by being exemplars of high ethical and performance standard .
  • 10. 11. Communication  Effective leaders convey a clear description of “ what's going on “ within the organization . Behaviors of engaging leaders and managers  Communicates , makes clear what's expected.  Listens to others , Values and involves team .  Supportive , shows active interest in others.  Target-Focused .  Shows empathy , Good leadership skills .  Clear strategic vision , Respected .
  • 11.  We need to conduct one survey about what employee think about our organization ?  We have to provide training to leaders how they can engage the employee ?  We can keep competition , trips , camps and some interesting activities so , employee can release their stress .  Team wise recognition , gifts , goodies.  Opportunities to grow in our organization .
  • 12. 1.Do you know what is expected at work ? 2. Do you have the materials and equipment to do your work right ? 3. At work , do you have the opportunity to do what you do best every day ? 4. In the last seven days , have you received recognition or praise for doing good work ?
  • 13. 5. Does your supervisor, or someone at work , seem to care about you as a person ? 6. Is there some one at work who encourages your development? 7. At work ,do your opinions seem to count ? 8. Does the mission / purpose of your company make you feel your job is important ?
  • 14. 9. Are your associates ( fellow employees) committed to doing quality work? 10. Do you have a best friend at work ? 11. In the last six months , has someone at work talked to you about your progress? 12 . In the last year , have you had opportunities to learn and grow ?