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Amp Up Your Employee Engagement
- 2. Speakers Cindi Morris Ohio Lead, Senior Wellbeing & Engagement Consultant Arthur J. Gallagher & Co. Lauren Reese Corporate Wellbeing & Communication Manager AmTrust Financial Services, Inc.
- 3. Learning objectives 1) The importance of evaluating your company culture and impact 2) Why a strong engagement strategy requires an employee-centric focus. 3) Laying the foundation for an integrated approach to your wellbeing brand. 4) Why the peaks, the pits and the ‘grey zone’ are important to evolving your strategy.
- 4. The importance of evaluating your company culture and impact
- 5. Aligned operational & HR priorities Top Priorities are Attracting, Keeping & Training Talent Training & developing people 41% 2017 Gallagher Benefits Strategy & Benchmarking Survey
- 6. Best in Class Benchmarking Report: Best of the Best • Demonstrate a Unique Focus on Employee Wellbeing • Show a Strong Commitment to Consumerism • Uniquely Value Strategy Alignment and Employee Accountability • Place a High Priority on Employee Satisfaction and Workplace Culture • Emphasize Strategic Employee Communication Key takeaways 2017 Gallagher Benefits Strategy & Benchmarking Survey
- 7. State of wellbeing & engagement
- 8. Let’s dig in: Wellbeing, satisfaction, and Best of the Best • Demonstrate a Unique Focus on Employee Wellbeing • Show a Strong Commitment to Consumerism • Uniquely Value Strategy Alignment and Employee Accountability • Place a High Priority on Employee Satisfaction and Workplace Culture • Emphasize Strategic Employee Communication Key takeaways 2017 Gallagher Benefits Strategy & Benchmarking Survey
- 9. Start with why The reasons why employers are investing in wellbeing are shifting… 1. Reducing healthcare costs (60%) 2. Creating a desirable culture (43%) 3. Improving employee experience and satisfaction (37%) 62 41 34 60 43 37 2016 2017 Cost Culture Experience Increasing awareness of the importance of culture and employee experience on organizational objectives 2017 Gallagher Benefits Strategy & Benchmarking Survey
- 10. The best of the best build strong cultures that help their employees thrive at work, at home, and in their communities. 1. Assess your unique culture, strategic business model and organizational objectives. 2. Understand your workforce and talent strategy to develop recommendations that are relevant by career stage and support destination employer efforts. 3. Identify prevailing population health risks through analyzing biometric, claims, and utilization data in conjunction with employee focus group/survey information to assess readiness to change. 4. Build a long-range philosophic vision focused on total wellbeing and engagement that enhances culture and improves individual and organizational outcomes. A new framework
- 11. Building an employee-centric approach
- 12. Our goals • Create an authentic culture that drives positive business outcomes • Create an authentic culture that drives positive personal and health outcomes • Recognize and support the total person to perform at their best.
- 13. The effects if we do not act Reduced Productivity Increased Turnover Higher Medical/RX Claims Cost
- 14. Building our foundation 2015 Well Perks Program. 2016 Launch Amplify 2017 Continue to build Amplify 2018 Expand remaining Amplify pillars 2019 Continue expanding on Amplify pillars Focus on physical health. Focus on the five key dimensions of wellbeing Focus on promotion, communication & consistency Focus on financial & social wellbeing Focus on mental and community wellbeing
- 15. Introducing Physical Wellbeing Mental Wellbeing Financial Wellbeing Community Wellbeing Social Wellbeing The WHOLE person comes to work every day.... Amplify is an integrated approach to total wellbeing consisting of five pillars that address the key dimensions that impact an individual’s total health and happiness.
- 16. Applying best practices at AmTrust
- 17. A total wellbeing approach Physical Health Vitality Quest Diagnostics Total Wellness Women’s Diagnostics Center StepJockey Onsite Clinic Mental Health ComPsych HealthyMind Sleep Well Financial Health John Hancock Financial Wellbeing Series Financial goal setting Onsite Clinic Social Health 2018 Heart Walk Amplify Champ Committee SPEC Committee Community Health Volunteer challenges Office-specific engagement events Annual Health Fair Amplify: A total wellbeing approach
- 18. Laying the foundation for an integrated approach to your wellbeing brand
- 19. Putting the pieces together: A Game tips Tip 1: Understand your current culture Tip 2: Define what wellbeing means to your organization Tip 3: Lean on best practices Tip 4: Build programs first, data will follow Tip 5: Overcome challenges Tip 6: Build a business case with your data Tip 7: Share the success!
- 20. Concluding remarks • Culture is a critical factor in creating and supporting organizational values, directing behaviors, and uniting employees. • When strategy and culture reinforce each other, employees find it natural to be committed to the strategy.
- 21. Why the peaks, the pits and the ‘grey zone’ are important to evolving your strategy ’
- 22. I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel. -Maya Angelou
- 23. WE ARE NEVER DONE. Never done iterating. Never done learning Never done rethinking.