SlideShare a Scribd company logo
KEEP
CALM
AND
IMPROVE YOUR
BILLING PROCESS
STEPS
IN THE
BILLING
PROCESS
STUDENT
REGISTRATION
DETERMINE
BILLING
SCHEDULES
CAPTURE
AND BILL ALL
CHARGES
MANAGE
RECEIVABLES
FOLLOW UP
WHY
IMPROVE
YOUR
BILLING
PROCESS
LOWER
THE
COST
OF DOING
BUSINESS
IMPROVE
CASH FLOW
IMPROVERELATIONSHIPS
WITH
PARENTS AND STUDENTS
INCREASE
REVENUE
WAYS TO
IMPROVE
YOUR
BILLING
PROCESS
IMPROVE
STUDENT
REGISTRATION
GET THE
DETAILS
RIGHT
ENSURE
YOU HAVE ALL THE
DETAILS
YOU NEED
ASK IF THERE ARE
BILLING
CHANGES
IMPROVE
DETERMINING
BILLING
SCHEDULES
PAY CLOSE
ATTENTION
TO
SECONDARY
PAYERS
DOCUMENT
SHARE
AND
ENFORCE YOUR
PROCESS
ENCOURAGE
ACCEPTANCE
OF
ELECTRONIC
BILLING
IMPROVE
CAPTURING
AND
BILLING
CHARGES
BILL
EARLIER
DEFINE
STAFF
DUTIES
BUT
CROSS
TRAIN
RIGHT
SIZE
YOUR
BILLING
STAFF
HIRE
THE
RIGHT
STAFF
BE
PREPARED
TO
OFFER
TRAINING
BRAND
YOUR
STATEMENTS
IMPROVE
RECEIVABLES
MANAGEMENT
MAKE SURE
YOUR
BILLS ARE
EASY
TO
UNDERSTAND
POST TARGETS
AND
REWARD STAFF
FOR
ACHIEVING
THEM
POST
ACTUALS
TO
MONITOR
PROGRESS
HOLD
YOUR
STAFF
ACCOUNTABLE
FOCUS
ON
TUITION
IMPROVE
FOLLOW UP
MAKE PDF
COPIES
OF YOUR
STATEMENTS
ARCHIVE
STATEMENTS
PICK UP
THE
PHONE
THREE
STRIKES
AND
YOU’RE
OUT
USE
BENCHMARKS
TO
GAUGE
PROGRESS
REFER
TO THE
TIP SHEET
FOR
BENCHMARKS
WHAT
QUESTIONS
DO YOU
HAVE?
@JEFFSOBERSSlideshare.net/jsobers1

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