SlideShare a Scribd company logo
1 of 21
Attitudes and their impact
on branding strategies
Electroshock Therapy
https://www.youtube.com/watch?v=16xNOtaSLbc
What will be the gain?
Understand receptivity of consumer
towards a product category or a brand
Application of marketing mix for favourable
impression on psyche of consumer
How a brand ensure that a consumer
devolp a positive attitude towards the
brand?
Analysis of culture value to a customer and
how to use it?
Learning from a pioneer brand in category
Linkages in Attitude Formation
BELIEFS
ATTITUDES
VALUES
FEW IN NUMBER
DIFFICULT TO INFLUENCE
NOT TIED TO SITUATIONS
CONVICTION
MENTAL
PREDISPOSITION
TOWARDS
ANYTHING
MENTAL
STATEMENT
ABOUT
ANYTHING
Any attitudes for ::::
• Tesla
• https://youtu.be/QweNsLesMr
M
• Patanjali
• https://youtu.be/Mccx4EqoCSI
Marketing implications
All beliefs need not necessarily become attitudes
Interrelated beliefs build attitudes
An individual will have a large number of beliefs , fewer attitudes
and even fewer values
Identify Beliefs ? Attitude? Values?
Vikrant motorcycles
Harley
Cadbury
Patanjali
Tata
Reliance
Kingfisher
Tesla
Alan musk
Mark Zuckerberg
Vladimir Putin
Obama
Singapore
Silicon valley
South Africa
Australia
Role of Beliefs in Attitude
Raymond
https://youtu.be/RQf4ePAosCA
Surf Excel
https://youtu.be/CkCD4I5GO7Q
Pointers
Multi component in Attitude
Cognitive : Linked
to beliefs and
Knowledge
Affective : How
good and bad a
consumer feel
about
Conative :
Action phase
which motivate
the consumer
to buy
• https://youtu.be/vCIFhFaoL7E
• https://youtu.be/XzbE3LkfcKc
Conditioned
Learning
Positive
reinforcement
( Family Branding)
( Celebrity
endorsement)
Cognitive learning
leading to
solutions
Attitudes are formed by
Brands
Attitude towards Brands/Product Categories
Attitude
Usage
Consumer
familiarity
New product
categories few brands
Creation of a
category in the
mindset
Attitudinal
components
Attitude towards
brands
Digital Watches
Maggi
Influence/Change on/of attitude formation
Utilitarian
Function
•LG
Washing
Machine Ego
defensive
function
Value
expressive
function
Knowledge
function
Association
with
events
https://youtu.be
/D8TFiLoxw3o
https://youtu.be
/o49pq2_A-_o
https://youtu.be
/-v1urLWR5zg
https://youtu.b
e/IRwmXecuF1s
https://youtu.b
e/dDMlo777ySo
Few thoughts…
Few thoughts…
Changing Brand
Beliefs( Relaunching
Breeza, Milk and lassi
vs other soft drinks…
Using a new attribute
brand( when to
change Oral-B tooth
brush, Red label with
vitamins and anti-
oxidants…
Extra Resource
https://youtu.be/Mr6DGUp8jBQ

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Implications of Attitude in Consumer Behavior

  • 1. Attitudes and their impact on branding strategies
  • 2.
  • 4.
  • 5.
  • 6. What will be the gain? Understand receptivity of consumer towards a product category or a brand Application of marketing mix for favourable impression on psyche of consumer How a brand ensure that a consumer devolp a positive attitude towards the brand? Analysis of culture value to a customer and how to use it? Learning from a pioneer brand in category
  • 7. Linkages in Attitude Formation BELIEFS ATTITUDES VALUES FEW IN NUMBER DIFFICULT TO INFLUENCE NOT TIED TO SITUATIONS CONVICTION MENTAL PREDISPOSITION TOWARDS ANYTHING MENTAL STATEMENT ABOUT ANYTHING
  • 8. Any attitudes for :::: • Tesla • https://youtu.be/QweNsLesMr M • Patanjali • https://youtu.be/Mccx4EqoCSI
  • 9. Marketing implications All beliefs need not necessarily become attitudes Interrelated beliefs build attitudes An individual will have a large number of beliefs , fewer attitudes and even fewer values
  • 10. Identify Beliefs ? Attitude? Values? Vikrant motorcycles Harley Cadbury Patanjali Tata Reliance Kingfisher Tesla Alan musk Mark Zuckerberg Vladimir Putin Obama Singapore Silicon valley South Africa Australia
  • 11. Role of Beliefs in Attitude Raymond https://youtu.be/RQf4ePAosCA Surf Excel https://youtu.be/CkCD4I5GO7Q
  • 13. Multi component in Attitude Cognitive : Linked to beliefs and Knowledge Affective : How good and bad a consumer feel about Conative : Action phase which motivate the consumer to buy • https://youtu.be/vCIFhFaoL7E • https://youtu.be/XzbE3LkfcKc
  • 14. Conditioned Learning Positive reinforcement ( Family Branding) ( Celebrity endorsement) Cognitive learning leading to solutions Attitudes are formed by
  • 15. Brands Attitude towards Brands/Product Categories Attitude Usage Consumer familiarity New product categories few brands Creation of a category in the mindset Attitudinal components Attitude towards brands Digital Watches Maggi
  • 16. Influence/Change on/of attitude formation Utilitarian Function •LG Washing Machine Ego defensive function Value expressive function Knowledge function Association with events https://youtu.be /D8TFiLoxw3o https://youtu.be /o49pq2_A-_o https://youtu.be /-v1urLWR5zg https://youtu.b e/IRwmXecuF1s https://youtu.b e/dDMlo777ySo
  • 18. Few thoughts… Changing Brand Beliefs( Relaunching Breeza, Milk and lassi vs other soft drinks… Using a new attribute brand( when to change Oral-B tooth brush, Red label with vitamins and anti- oxidants…
  • 19.
  • 20.