The document discusses the implementation of 5S (Sort, Set in Order, Shine, Standardize, and Sustain) in a hospital setting. It provides before and after photos of various areas of the hospital that have implemented 5S including the entrance, store rooms, wards, offices, and more. Several doctors and hospital administrators comment on the positive impacts of implementing 5S such as improved workflow, organization, cleanliness, staff morale, and patient satisfaction. 5S is said to minimize common challenges in hospitals and create a more patient-centered environment without requiring additional funding.

1. 132 I m p l e m e n t a t i o n o f 5 S i n H o s p i t a l S e t t i n g SORT
SUSTAIN
SET
SHINE
STANDARDIZE
5S
Entrance and Premises
Before After

2. 133I m p l e m e n t a t i o n o f 5 S i n H o s p i t a l S e t t i n gSORT
SUSTAIN
SET
SHINE
STANDARDIZE
5S
Unwanted Item room
Before After

3. 134 I m p l e m e n t a t i o n o f 5 S i n H o s p i t a l S e t t i n g SORT
SUSTAIN
SET
SHINE
STANDARDIZE
5S
Store room
Before After

4. 135I m p l e m e n t a t i o n o f 5 S i n H o s p i t a l S e t t i n gSORT
SUSTAIN
SET
SHINE
STANDARDIZE
5S
OPD
Before After

5. 136 I m p l e m e n t a t i o n o f 5 S i n H o s p i t a l S e t t i n g SORT
SUSTAIN
SET
SHINE
STANDARDIZE
5S
Pharmacy and Drug store
Before After

6. 137I m p l e m e n t a t i o n o f 5 S i n H o s p i t a l S e t t i n gSORT
SUSTAIN
SET
SHINE
STANDARDIZE
5S
Pharmacy and Drug store
Before After

7. 138 I m p l e m e n t a t i o n o f 5 S i n H o s p i t a l S e t t i n g SORT
SUSTAIN
SET
SHINE
STANDARDIZE
5S
Pharmacy and Drug store
Before After

8. 139I m p l e m e n t a t i o n o f 5 S i n H o s p i t a l S e t t i n gSORT
SUSTAIN
SET
SHINE
STANDARDIZE
5S
Pharmacy and Drug store
Before After

9. 140 I m p l e m e n t a t i o n o f 5 S i n H o s p i t a l S e t t i n g SORT
SUSTAIN
SET
SHINE
STANDARDIZE
5S
Operation Theatre
Before After

10. 141I m p l e m e n t a t i o n o f 5 S i n H o s p i t a l S e t t i n gSORT
SUSTAIN
SET
SHINE
STANDARDIZE
5S
Operation Theatre
Before After

11. 142 I m p l e m e n t a t i o n o f 5 S i n H o s p i t a l S e t t i n g SORT
SUSTAIN
SET
SHINE
STANDARDIZE
5S
Ward
Before After

12. 143I m p l e m e n t a t i o n o f 5 S i n H o s p i t a l S e t t i n gSORT
SUSTAIN
SET
SHINE
STANDARDIZE
5S
Ward
Before After

13. 144 I m p l e m e n t a t i o n o f 5 S i n H o s p i t a l S e t t i n g SORT
SUSTAIN
SET
SHINE
STANDARDIZE
5S
Ward
Before After

14. 145I m p l e m e n t a t i o n o f 5 S i n H o s p i t a l S e t t i n gSORT
SUSTAIN
SET
SHINE
STANDARDIZE
5S
Ward
Before After

15. 146 I m p l e m e n t a t i o n o f 5 S i n H o s p i t a l S e t t i n g SORT
SUSTAIN
SET
SHINE
STANDARDIZE
5S
Ward
Before After

16. 147I m p l e m e n t a t i o n o f 5 S i n H o s p i t a l S e t t i n gSORT
SUSTAIN
SET
SHINE
STANDARDIZE
5S
Office
Before After

17. 148 I m p l e m e n t a t i o n o f 5 S i n H o s p i t a l S e t t i n g SORT
SUSTAIN
SET
SHINE
STANDARDIZE
5S
Office
Laboratory
Before After
Before After

18. 149I m p l e m e n t a t i o n o f 5 S i n H o s p i t a l S e t t i n gSORT
SUSTAIN
SET
SHINE
STANDARDIZE
5S
Kitchen
Before After

19. 150 I m p l e m e n t a t i o n o f 5 S i n H o s p i t a l S e t t i n g SORT
SUSTAIN
SET
SHINE
STANDARDIZE
5S
5S has made workflow smooth and safe by eliminating unnecessary items from the work place. It
prevents items or documents from being lost or damaged and prevents waste of time for finding
any things. It helped to maintain the equipment, tools properly. It has improved staff morale. Staff
has started looking for improving service quality and patient safety and satisfaction. Though
initially we felt that 5S overburdened our work but over a period of time we realized that it is
continually reducing our workload.
– Dr. A.N.M Mizanur Rahman, RMO Narsingdi
5S led the staff to apply innovative approaches for widening the service provision, to improve the
basic amenities, maintain the cleanliness, prevention of infection, reducing patient waiting time.
In effect, the hospital is gradually becoming patient- centered. It has changed the staff’s customary
attitude and made them a committed staff.
– Dr. A.S.M Maruf Hasan, RMO Satkhira
5S has created a conductive environment where every staff participates for improving service
quality. Though, initially some staff exhibited a negative attitude but over a short period, visible
positive results drew their attention and they began to collaborate with other staff. 5S teaches to
own the hospital
– Dr. Amin Ahmed Khan, UH&FPO-Iswardi
5S has increased the participation by the staff and improved teamwork. Staff are doing their work
in an organized way. Due to functioning of different WITs, tasks are distributed properly among
the staff while QIT insures proper supervision of the activities.5S implementation made the
hospital more patients friendly.
– Dr. Shayamal Krishna Saha, Assistant Director, Jessore District Hospital
Changes are observed at every section of the hospital after implementation of 5S. Functioning of
WITs and QIT brought together managers and staff and enhanced communication and functional
coordination among them.
– Dr. A. H.M Monwar-Ul- Azeez, Assistant Director, Pabna District Hospital.
Annex 8 : Experiences of 5S implementation

20. 151I m p l e m e n t a t i o n o f 5 S i n H o s p i t a l S e t t i n gSORT
SUSTAIN
SET
SHINE
STANDARDIZE
5S
In addition to improve the work environment, 5S is minimizing some common challenges (viz.
visitor problem, patient overload, store management, providers’ behavior etc). We did not need to
invest extra money to improve these factors. Only staff’s commitment and ownership has helped
to create the positive changes. It is important to implement 5S in our mind before practicing 5S
activities for things.
– Dr. Md.Sadiqul Azam, Assistant Professor, Mymensingh Medical College Hospital
For improving a hospital, the sense of responsibility, punctuality, and accomplishment of the
delegated task properly is important. If one thinks that the hospital is his/her own and is also a
property of the state, then the quality of service will be improved. 5S brings these criteria among
the hospital personnel.
– Dr. Rashid Ahmed, Superintendent, Naril District Hospital
5S practices develop the creativity among the staff. Some staff are so motivated and enthusiastic
that their work also inspired the top management. For successful implementation of 5S, sincere
willingness, punctuality, mutual respect, cross functional coordination and strong leadership are
required.
– Dr. Abul Kalam Azad, UH&FPO, Kaliganj, Satkhira
5S practice has developed a positive attitude of hospital staff toward their responsibilities. It helps
to develop culture to prevent waste of time and money, working in a clean and safe environment.
– Dr. SK Aksedur Rahman, UH&FPO, Debhata, Satkhira
Earlier we did not have any team leader or any committee. After forming the WITs and QIT,
everybody has started changing their own areas for their own convenience.
– Dr. Purnendu Biswas, Ex-TQM Manager- Habiganj District Hospital