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Building a Global Brand…




           Nina Beinart, Greg Bodenlos, Ranu Rajkarnikar, Dan Silverman
ROADMAP




FRAMEWORK   KEYS TO SUCCESS   GLOBAL STRATEGY   NON-TRADITIONAL MARKETING   LOCATION STRATEGY   QUESTIONS
ROADMAP




FRAMEWORK   KEYS TO SUCCESS   GLOBAL STRATEGY   NON-TRADITIONAL MARKETING   LOCATION STRATEGY   QUESTIONS
INTERNATIONAL HISTORY
 • Founded IKEA in 1943 in
   Sweden
 • First store openings outside
   Scandinavian territory in 1973
   (SUI) and 1974 (GER)
 • First U.S. opening in 1985
   (Philadelphia)
 • UK and HK openings in 1987
 • Opened 27 new stores in 2007
   in 7 regions
FRAMEWORK   KEYS TO SUCCESS   GLOBAL STRATEGY   NON-TRADITIONAL MARKETING   LOCATION STRATEGY   QUESTIONS
GLOBAL REACH




FRAMEWORK   KEYS TO SUCCESS   GLOBAL STRATEGY   NON-TRADITIONAL MARKETING   LOCATION STRATEGY   QUESTIONS
ROADMAP




FRAMEWORK   KEYS TO SUCCESS   GLOBAL STRATEGY   NON-TRADITIONAL MARKETING   LOCATION STRATEGY   QUESTIONS
IKEA’S KEYS TO SUCCESS

 • Democratic Design
 • Vertical Integration
 • Strong Brand Image




FRAMEWORK   KEYS TO SUCCESS   GLOBAL STRATEGY   NON-TRADITIONAL MARKETING   LOCATION STRATEGY   QUESTIONS
DEMOCRATIC DESIGN
• Offer a wide range of
  home furnishings of good
  design and functionality
• Balance of form,
  functionality, and low
  price
• The price tag is
  “designed” first

FRAMEWORK   KEYS TO SUCCESS   GLOBAL STRATEGY   NON-TRADITIONAL MARKETING   LOCATION STRATEGY   QUESTIONS
VERTICAL INTEGRATION

• 1,300 suppliers and 27 distribution
  centers
• Operations cover every step of
  production
• Enables the group to save cost at
  each stage
• Delivers high-quality furniture at
  lower prices than its competitors


FRAMEWORK   KEYS TO SUCCESS   GLOBAL STRATEGY   NON-TRADITIONAL MARKETING   LOCATION STRATEGY   QUESTIONS
STRONG BRAND IMAGE
 • Cost-Consciousness
 • Sensible Design
 • Unconventionality
 • Social/Environmental Awareness




FRAMEWORK   KEYS TO SUCCESS   GLOBAL STRATEGY   NON-TRADITIONAL MARKETING   LOCATION STRATEGY   QUESTIONS
THE IKEA EXPERIENCE




FRAMEWORK   KEYS TO SUCCESS   GLOBAL STRATEGY   NON-TRADITIONAL MARKETING   LOCATION STRATEGY   QUESTIONS
THE IKEA BRAND MESSAGE


    “IKEA has everything
     you need to live and
        make a home”




FRAMEWORK   KEYS TO SUCCESS   GLOBAL STRATEGY   NON-TRADITIONAL MARKETING   LOCATION STRATEGY   QUESTIONS
ROADMAP




FRAMEWORK   KEYS TO SUCCESS   GLOBAL STRATEGY   NON-TRADITIONAL MARKETING   LOCATION STRATEGY   QUESTIONS
CONSISTENCIES AMONG GLOBAL
               STRATEGY
• Perceived as a value brand,
  following their “affordable
  solutions for everyday living”
  tagline
• Image of being hip and modern,
  has been called “a one-stop
  sanctuary for coolness”
• Maintain Swedish influence
• Store experience
• Highly anticipated store openings

FRAMEWORK   KEYS TO SUCCESS   GLOBAL STRATEGY   NON-TRADITIONAL MARKETING   LOCATION STRATEGY   QUESTIONS
DIFFERENCES AMONG GLOBAL
                     STRATEGY
 • Advertising through the media
    – Commercials: “Tidy Up”
      campaign (France)
            • http://www.youtube.com/watch?v=MM-Xz7W5SBM

      – Winter Sale (USA)
            • http://www.youtube.com/watch?v=eTOVaG36xJE
 • Adapting products to national
   markets


FRAMEWORK   KEYS TO SUCCESS   GLOBAL STRATEGY   NON-TRADITIONAL MARKETING   LOCATION STRATEGY   QUESTIONS
ROADMAP




FRAMEWORK   KEYS TO SUCCESS   GLOBAL STRATEGY   NON-TRADITIONAL MARKETING   LOCATION STRATEGY   QUESTIONS
NON-TRADITIONAL MARKETING
  • PR Stunts and
    “Guerrilla
    Marketing”
       – Used to promote
         new campaigns


  “Everyday Fabulous at
  IKEA”


FRAMEWORK   KEYS TO SUCCESS   GLOBAL STRATEGY   NON-TRADITIONAL MARKETING   LOCATION STRATEGY   QUESTIONS
NON-TRADITIONAL MARKETING
  • PR Stunts and “Guerrilla Marketing”
       – Campaign promotes IKEA making everyday things
         “fabulous”

            •This tactic puts
            their promise into
            action




FRAMEWORK   KEYS TO SUCCESS   GLOBAL STRATEGY   NON-TRADITIONAL MARKETING   LOCATION STRATEGY   QUESTIONS
NON-TRADITIONAL MARKETING
  • PR Stunts and “Guerrilla Marketing”
       – Often used to promote new store openings




FRAMEWORK   KEYS TO SUCCESS   GLOBAL STRATEGY   NON-TRADITIONAL MARKETING   LOCATION STRATEGY   QUESTIONS
NON-TRADITIONAL MARKETING
  • PR Stunts and “Guerrilla Marketing”
       – Very interactive, unusual, and memorable
       – Geared towards young
         hip crowd




FRAMEWORK   KEYS TO SUCCESS   GLOBAL STRATEGY   NON-TRADITIONAL MARKETING   LOCATION STRATEGY   QUESTIONS
NON-TRADITIONAL MARKETING
  • PR Stunts and “Guerrilla Marketing”
       – Tailored to different nations

    •Europeans often
    use balconies for
    storage
    •This makes the
    brand more
    relevant to its
    audience
FRAMEWORK   KEYS TO SUCCESS   GLOBAL STRATEGY   NON-TRADITIONAL MARKETING   LOCATION STRATEGY   QUESTIONS
NON-TRADITIONAL MARKETING
  • PR Stunts and “Guerrilla Marketing”
       – Japanese value design and cleanliness




FRAMEWORK   KEYS TO SUCCESS   GLOBAL STRATEGY   NON-TRADITIONAL MARKETING   LOCATION STRATEGY   QUESTIONS
ROADMAP




FRAMEWORK   KEYS TO SUCCESS   GLOBAL STRATEGY   NON-TRADITIONAL MARKETING   LOCATION STRATEGY   QUESTIONS
LOCATION STRATEGY
  • Entering markets where suppliers are readily
    available
  • “Supply is the bottleneck”
  • Focus on China (Asia overall) as an emerging market




FRAMEWORK   KEYS TO SUCCESS   GLOBAL STRATEGY   NON-TRADITIONAL MARKETING   LOCATION STRATEGY   QUESTIONS
ROADMAP




FRAMEWORK   KEYS TO SUCCESS   GLOBAL STRATEGY   NON-TRADITIONAL MARKETING   LOCATION STRATEGY   QUESTIONS
DISCUSSION QUESTIONS
 1. For the future, as IKEA expands further into new markets, will it
    be more beneficial for the brand to stick to a consistent
    strategy, or to adapt more to local market needs?
 2. What do you think of IKEA’s non-traditional approaches to its
    marketing strategies? What are the potential risks associated
    with these bold initiatives within the global market?
 3. How will IKEA as a brand appeal to its current customers as
    they grow older? Would it make sense to extend the brand
    towards a more upscale product line, or would this alienate its
    current customers?


FRAMEWORK   KEYS TO SUCCESS   GLOBAL STRATEGY   NON-TRADITIONAL MARKETING   LOCATION STRATEGY   QUESTIONS

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Ikeabuildingaglobalbrand 124715604477-phpapp01

  • 1. Building a Global Brand… Nina Beinart, Greg Bodenlos, Ranu Rajkarnikar, Dan Silverman
  • 2. ROADMAP FRAMEWORK KEYS TO SUCCESS GLOBAL STRATEGY NON-TRADITIONAL MARKETING LOCATION STRATEGY QUESTIONS
  • 3. ROADMAP FRAMEWORK KEYS TO SUCCESS GLOBAL STRATEGY NON-TRADITIONAL MARKETING LOCATION STRATEGY QUESTIONS
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  • 6. INTERNATIONAL HISTORY • Founded IKEA in 1943 in Sweden • First store openings outside Scandinavian territory in 1973 (SUI) and 1974 (GER) • First U.S. opening in 1985 (Philadelphia) • UK and HK openings in 1987 • Opened 27 new stores in 2007 in 7 regions FRAMEWORK KEYS TO SUCCESS GLOBAL STRATEGY NON-TRADITIONAL MARKETING LOCATION STRATEGY QUESTIONS
  • 7. GLOBAL REACH FRAMEWORK KEYS TO SUCCESS GLOBAL STRATEGY NON-TRADITIONAL MARKETING LOCATION STRATEGY QUESTIONS
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  • 11. ROADMAP FRAMEWORK KEYS TO SUCCESS GLOBAL STRATEGY NON-TRADITIONAL MARKETING LOCATION STRATEGY QUESTIONS
  • 12. IKEA’S KEYS TO SUCCESS • Democratic Design • Vertical Integration • Strong Brand Image FRAMEWORK KEYS TO SUCCESS GLOBAL STRATEGY NON-TRADITIONAL MARKETING LOCATION STRATEGY QUESTIONS
  • 13. DEMOCRATIC DESIGN • Offer a wide range of home furnishings of good design and functionality • Balance of form, functionality, and low price • The price tag is “designed” first FRAMEWORK KEYS TO SUCCESS GLOBAL STRATEGY NON-TRADITIONAL MARKETING LOCATION STRATEGY QUESTIONS
  • 14. VERTICAL INTEGRATION • 1,300 suppliers and 27 distribution centers • Operations cover every step of production • Enables the group to save cost at each stage • Delivers high-quality furniture at lower prices than its competitors FRAMEWORK KEYS TO SUCCESS GLOBAL STRATEGY NON-TRADITIONAL MARKETING LOCATION STRATEGY QUESTIONS
  • 15. STRONG BRAND IMAGE • Cost-Consciousness • Sensible Design • Unconventionality • Social/Environmental Awareness FRAMEWORK KEYS TO SUCCESS GLOBAL STRATEGY NON-TRADITIONAL MARKETING LOCATION STRATEGY QUESTIONS
  • 16. THE IKEA EXPERIENCE FRAMEWORK KEYS TO SUCCESS GLOBAL STRATEGY NON-TRADITIONAL MARKETING LOCATION STRATEGY QUESTIONS
  • 17. THE IKEA BRAND MESSAGE “IKEA has everything you need to live and make a home” FRAMEWORK KEYS TO SUCCESS GLOBAL STRATEGY NON-TRADITIONAL MARKETING LOCATION STRATEGY QUESTIONS
  • 18. ROADMAP FRAMEWORK KEYS TO SUCCESS GLOBAL STRATEGY NON-TRADITIONAL MARKETING LOCATION STRATEGY QUESTIONS
  • 19. CONSISTENCIES AMONG GLOBAL STRATEGY • Perceived as a value brand, following their “affordable solutions for everyday living” tagline • Image of being hip and modern, has been called “a one-stop sanctuary for coolness” • Maintain Swedish influence • Store experience • Highly anticipated store openings FRAMEWORK KEYS TO SUCCESS GLOBAL STRATEGY NON-TRADITIONAL MARKETING LOCATION STRATEGY QUESTIONS
  • 20. DIFFERENCES AMONG GLOBAL STRATEGY • Advertising through the media – Commercials: “Tidy Up” campaign (France) • http://www.youtube.com/watch?v=MM-Xz7W5SBM – Winter Sale (USA) • http://www.youtube.com/watch?v=eTOVaG36xJE • Adapting products to national markets FRAMEWORK KEYS TO SUCCESS GLOBAL STRATEGY NON-TRADITIONAL MARKETING LOCATION STRATEGY QUESTIONS
  • 21. ROADMAP FRAMEWORK KEYS TO SUCCESS GLOBAL STRATEGY NON-TRADITIONAL MARKETING LOCATION STRATEGY QUESTIONS
  • 22. NON-TRADITIONAL MARKETING • PR Stunts and “Guerrilla Marketing” – Used to promote new campaigns “Everyday Fabulous at IKEA” FRAMEWORK KEYS TO SUCCESS GLOBAL STRATEGY NON-TRADITIONAL MARKETING LOCATION STRATEGY QUESTIONS
  • 23. NON-TRADITIONAL MARKETING • PR Stunts and “Guerrilla Marketing” – Campaign promotes IKEA making everyday things “fabulous” •This tactic puts their promise into action FRAMEWORK KEYS TO SUCCESS GLOBAL STRATEGY NON-TRADITIONAL MARKETING LOCATION STRATEGY QUESTIONS
  • 24. NON-TRADITIONAL MARKETING • PR Stunts and “Guerrilla Marketing” – Often used to promote new store openings FRAMEWORK KEYS TO SUCCESS GLOBAL STRATEGY NON-TRADITIONAL MARKETING LOCATION STRATEGY QUESTIONS
  • 25. NON-TRADITIONAL MARKETING • PR Stunts and “Guerrilla Marketing” – Very interactive, unusual, and memorable – Geared towards young hip crowd FRAMEWORK KEYS TO SUCCESS GLOBAL STRATEGY NON-TRADITIONAL MARKETING LOCATION STRATEGY QUESTIONS
  • 26. NON-TRADITIONAL MARKETING • PR Stunts and “Guerrilla Marketing” – Tailored to different nations •Europeans often use balconies for storage •This makes the brand more relevant to its audience FRAMEWORK KEYS TO SUCCESS GLOBAL STRATEGY NON-TRADITIONAL MARKETING LOCATION STRATEGY QUESTIONS
  • 27. NON-TRADITIONAL MARKETING • PR Stunts and “Guerrilla Marketing” – Japanese value design and cleanliness FRAMEWORK KEYS TO SUCCESS GLOBAL STRATEGY NON-TRADITIONAL MARKETING LOCATION STRATEGY QUESTIONS
  • 28. ROADMAP FRAMEWORK KEYS TO SUCCESS GLOBAL STRATEGY NON-TRADITIONAL MARKETING LOCATION STRATEGY QUESTIONS
  • 29. LOCATION STRATEGY • Entering markets where suppliers are readily available • “Supply is the bottleneck” • Focus on China (Asia overall) as an emerging market FRAMEWORK KEYS TO SUCCESS GLOBAL STRATEGY NON-TRADITIONAL MARKETING LOCATION STRATEGY QUESTIONS
  • 30. ROADMAP FRAMEWORK KEYS TO SUCCESS GLOBAL STRATEGY NON-TRADITIONAL MARKETING LOCATION STRATEGY QUESTIONS
  • 31. DISCUSSION QUESTIONS 1. For the future, as IKEA expands further into new markets, will it be more beneficial for the brand to stick to a consistent strategy, or to adapt more to local market needs? 2. What do you think of IKEA’s non-traditional approaches to its marketing strategies? What are the potential risks associated with these bold initiatives within the global market? 3. How will IKEA as a brand appeal to its current customers as they grow older? Would it make sense to extend the brand towards a more upscale product line, or would this alienate its current customers? FRAMEWORK KEYS TO SUCCESS GLOBAL STRATEGY NON-TRADITIONAL MARKETING LOCATION STRATEGY QUESTIONS

Editor's Notes

  1. Founded by Ingvar Kamprad
  2. Lars Engman, a product developer at IKEA, learned the hard way that furniture needs to do more than just look good after his 6-year-old daughter and her pals destroyed his expensive Italian-made sofa. Wanted to design a couch that was hard-wearing and kid-friendly without compromising on design. In 1980, the Klippan sofa was born. Today, at $249, it remains one of IKEA’s top-selling items with 1.5M sold since 1998.
  3. For the Klippan sofa, there are five suppliers for the frames in Europe, plus three in the U.S. and two in China. By centralizing everything from the production of the fabric to the stitching of the covers to just four core suppliers in China and Europe, IKEA has been able to lower the retail price of the covers by 20% since 2004.
  4. The emotional response to IKEA is unparalleled. The promise of store vouchers for the first 50 shoppers drew thousands to an IKEA store in the Saudi Arabian city of Jeddah, where two people died and 16 were injured. A February opening in London attracted up to 6,000 before police were called in. At a time when consumers face so many choices for everything they can buy, IKEA provides a one-stop sanctuary for coolness. It is a trusted safe-zone that people can enter and immediately be part of a like-minded cost/design/environmentally-sensitive global tribe. IKEA REPRESENTS A LIFESTYLE OF PRACTICALITY AND FUN.
  5. Comedian, Mark Malkoff, lived in the Paramas, NY store for five days during 2008. Malkoff documented his adventures and posted webisodes of his time at IKEA. MarkLivesInIkea.com received more than 15M hits and home-related IKEA blog coverage rose 356%. Coverage highlights included the AP, Today, Good Morning America and CNN. Sales at the Paramus store were up 5.5%, while traffic to the IKEA Web site was up 6.8% for the month. Note that Malkoff was chosen because IKEA knew he could handle media relations. His previous project was to visit all 171 New York City Starbucks locations.
  6. Bus stop in NYC
  7. Mitts on subway rail
  8. Brooklyn store opening – will you remember the opening date?
  9. You can tour showroom and get catalogs
  10. Balconies in Germany
  11. Subway and “Micromuseum”