3. IKEA - founder’s initials (I.K.) plus the first letters of Elmtaryd DÉCOR and
Agunnaryd (A), the farm and village where he grew up
1950s - proper furniture retail store
1960s - first IKEA restaurant opens
2000s - expands to new markets of Russia and Japan
2006 - launches its own food label covering about 30 percent of the 150
products in its food range
Over six decades, IKEA went from the woods of southern Sweden to being
a major retail experience in 44 countries around the world
http://www.youtube.com/watch?v=fRnegv5-cc8
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4. Vision statement
“To create a better everyday life for the many people.”
Mission statement
“To offer a wide range of well designed, functional home furnishing
products at prices so low that as many people as possible will be able
to afford them.”
Business idea
“To offer a wide range of well designed, functional home furnishing
products at prices so low that as many people as possible will be able
to afford them.”
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5. Designing great products in terms of:
Convenience
Functionality
Price
Quality
Clever solutions
Great value to the customers
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6. 1. Products - Design, variety and range of furniture
Outdoor
Children
Kitchen
Office
Mirrors
Beds and mattresses
Chairs
Storage
Decoration
Lighting
Sofas and armchairs
Tables
Textiles and rugs
TV and media
4 Ps OF IKEAs MARKETING
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7. 2. Pricing - Low
3. Place - Outskirts of large cities, large stores
4. Promotion*
CUSTOMER SEGMENTS
Women
Youth
Children
Family
Fashionable people
People who love modern and innovative stuff
Low Income families
4 Ps OF IKEAs MARKETING
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8. Pottery Barn
JC-Penny
Ashly Furniture
Raymour and Flanigan
John Lewis
Argos
B&Q
Next
Home Depot
Pier1
THE ONE (in UAE)
IKEAs COMPETITORS
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10. Media tactics
Public relations tactics
Direct mail tactics
Sales promotion tactics
In store displays
Store layout
WOM
http://www.youtube.com/watch?v=uaxtLru4-Vw
PROMOTIONAL MIX
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11. Increase website traffic by 10 percent in 12 months
Increase foot traffic in-store by 5 percent in 12 months
Increase awareness of sustainability/philanthropy efforts in the
target market by one million people in 12 months
Increase sales by 10 percent 12 months
Increase sales of returning customers by 15 percent in 12 months
Increase the percentage of customers in the target demographic who
associate IKEA with low priced, customizable furniture and
environmental sustainability by 10 percent in 12 months
INTEGRATED MARKETING COMMUNICATIONS OBJECTIVES
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12. Social (UNICEF)
Environmental (Sustainability)
Economic (Low Price, value employees)
ROLE OF IKEAs ADVERTISING
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15. Digital communication
Social media
Improve the content
Increase customer interaction with the page
Micro blogging
Adjust all the above to local language, humor, taste and
preferences
CONCLUSION
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