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1   Strategic Management
Internal Analysis (SW)                                            External Analysis (OT)
    • Value chain                                                     • PESTEL
    • VRINE                                                           • 5 Forces
    • Corporate value                                                 • Game theory




                                            Arenas


                               Staging                     Vehicles
                                  &        Economic        M&A
                                             Logic
                               Pacing                       4C

                                         Differentiators




                             Implementation                                                Strategy




                       • Business plan                                People



                                                                                         Symbols
                                                                                                                  Structure




                       • Resource allocation                                   Rewards                Processes




                       • Organizational design/∆



3                                                                                                                        Strategic Management
4   Strategic Management
Decomposition of Variation in Profit Rates
           for Business Units of Diversified Companies
                                      Corporate
                                     parent effect
                                          4%
                                                                   Unexplained
            Business-unit                                           variation
               effect                                                 43%
                 32%

                     Year effect
                                     Industry effect
                         2%
                                          19%



    Source: McGahan & Porter (1997 Strategic Management Journal)

5                                                              Strategic Management
 Aldi invades Badger territory
       Bargain hunting
       What’s different about Aldi?
       Implications for rivals
     Competitive advantage & internal analysis
       What resources/capabilities lead to
        competitive advantages?
       When are advantages sustained over time?




6                                      Strategic Management
 Owns discount-supermarket
      giant Aldi Sud, one of
      Germany's (and Europe's)
      dominant grocers.
       1,000 U.S. stores in 29 states.
       Estimated sales: $37 billion.
       Brothers split ownership in
        ‘61; Karl took southern
        Germany, U.K., Australia &
        the U.S. Theo got northern
        Germany and the rest of
        Europe.
       Brothers transformed
        mother's corner grocery
        store into Aldi.
     Fiercely private: little known
      other than he apparently
      raises orchids and plays golf.



7                  Strategic Management
 Value proposition: Did you save money?
     Nature of Competitive Advantage?
       Prices are typically 20-40% lower, yet Karl & Theo have
        done … ok. Why is their cost structure lower?

     Recent news:
       “Shoppers Stretch Dollars, Skipping big names” (WSJ, 10/4)
       Wal-Mart retreats from Germany since Aldi has lower
        prices. Now Aldi is pushes into the U.S. (WSJ, 1/09)
       Wal-Mart Loses Edge: Perception that retailer no longer
        has best prices (WSJ, 8/11)

     Sustainability? Can rivals catch up?


8                                               Strategic Management
Strengths                                       Weaknesses
           V aluable
           R are
           I nimitable
           Non-substitutable
           E xploitable


    Opportunities                                          Threats
                      Economic                 Socio-Cultural

                                     Entry
                                    Barriers


          Political     Supplier
                         Power      Rivalry        Buyer
                                                   Power
                                                            Technological

                                   Substitute
                                    Products


                       Legal                    Environmental




9                                                                     Strategic Management
Technology Development
                 Integration
     Human Resource Management
     Procurement procurement
     Purchasing &
     Infrastructure (accting, finance, etc.)
               Store ops/ Mktng/ Service
     Inbound Operations Mktng/ Service
     Logistics Inventory Ads
                          Sales




10                                       Strategic Management
Valuable: When are resources strategically
      valuable?
     Rare: Why might resources be scarce?
     Inimitable: What prevents rivals from imitating?
     Non-substitutable: What strategic substitutes
      may eliminate rivals’ need for the focal resource?
     Exploitable: What may hinder firms from utilizing
      or capturing the gains from resources?



11                                      Strategic Management
VRINE Framework
              Resource/Capability Attributes
                     Inimitable &
                     Non-           Exploitable Competitive
     Valuable? Rare? substitutable? by the Firm? Outcome:
         No     No         No            No      Disadvantage
                                                                      Competitive
         Yes             No                No                  No     Parity
                                                                      Potential
         Yes            Yes                No                  No     Advantage
                                                                      Temporary
         Yes            Yes                No                  Yes    Advantage
                                                                      Sustained
         Yes            Yes                Yes                 Yes    Advantage

Source: Barney, Strategic Management & Competitive Advantage

12                                                               Strategic Management
Firm-Specificity: assets aren’t applicable to rivals
        Knowledge of Genzyme’s proprietary research
         program for an “orphan” disease may not be
         applicable to a firm that cannot serve that niche.

     Causal Ambiguity: Unclear what leads to success
        eHarmony: what makes a good match?
        Cask-backwards -- Winemaking skills are so tacit that
         rivals can’t imitate the process.
     Complexity: embedded in teams/networks/assets
        IDEO relies on social ties to leverage learning from
         past design projects.
        Brokers control 95% of clients (if you keep them…).


13                                           Strategic Management
14   Strategic Management
 Imitate or substitute? What policies can’t be
       copied? Are there strategic substitutes?
        Teams 1-3/12-14: Copp’s, Metcalfe’s, or Hy-Vee
        Teams 4-5/15-16: Wal-Mart, Sam’s Club, Costco, Woodman’s
        Teams 6-7/17-18: Cub Foods or Pick-N-Save
        Team 8-9/19-20: Whole Foods, Trader Joe’s, Fresh Madison
         Mkt, or Willy St. Coop
        Team 10-11/21-22: PDQ, Stop-N-Go, Stop-N-Shop, Quick Mart

      Repositioning?
        In response to Aldi. Should your client change anything?
        In response to other rivals’ shifting positions?



15                                            Strategic Management
49%
     50%
                                                                     45%
     45%

     40%

     35%

     30%

     25%

     20%

     15%

     10%                        5%
     5%         1%
     0%
           Very easily   Somewhat easily   Somewhat difficult   Very difficult
16                                                        Strategic Management
Technology Development
                 Integration
     Human Resource Management
     Procurement procurement
     Purchasing &
     Infrastructure (accting, finance, etc.)
               Store ops/ Mktng/ Service
     Inbound Operations Mktng/ Service
     Logistics Inventory Ads
                          Sales




17                                       Strategic Management
18   Strategic Management
 Prices 30% - 50% less than full svc grocery chains
      Limited choices for Aldi customers
       1400 items (vs. 25,000 in supermkts) & 1 pkg size/category.
       ≈90% private label, but comparable quality to top brands.
       No bakery, fresh meat/seafood, deli, prepared
        foods, florist, pharmacy, greeting cards, magazines.
       Stores are < 1/3 the size of average supermarket.
      Limited services for Aldi customers
       No cart collecting: Shoppers pay 25¢ (refunded upon return).
       Shoppers bag their purchases: Can bring bags, or buy
        (5¢=paper or 10¢=plastic).
       10 employees/store, including manager (≈3 at a time).
       No advertising/coupons & unlisted phone numbers.
       No shelf stocking: Merchandise sold from crates.
       Open 9am - 7 pm & closed Sundays.
       No checks, credit cards or coupons.
      Stores located near rival supermarkets.
19                                               Strategic Management
Introducing Join the Club




20                               Strategic Management
22   Strategic Management
45%                                                      42%
 40%
                                                                37%
 35%                              33%
                                                    32%
 30%
                26%
 25%
          24%
                      21%
 20%                                    17%
                                              14%
 15%
                            11%
 10%

     5%

     0%


24                                             Strategic Management
 Cost/differentiation trade-off seen as “either/or”:
         Delivering higher value to customer costs more.
         So, cannot deliver superior value & be low-cost leader.
         Companies that don’t commit to being one or the
          other wind up being neither…
            Not differentiated enough to avoid price war.
            Not cost-efficient enough to win price war.



                              “Stuck in
                        ?    the middle”     ?
       Low-cost                                         Differentiator
        leader


25                                                 Strategic Management
 “Stuck in middle” trap is a risk if the firm lacks focus
       (all things to all people). But…
      Cost/differentiation is a trade-off only if the firm
       does the same set of activities as rivals. However:
        a different set of activities may be better and cheaper.
        Revolutionary business models offer create value through
         distinct value chain activities
         (e.g., Southwest, Dell, Vanguard, Wal-Mart).
      Business units with both cost & differentiation
       advantages have > ROI (Miller & Dess, 1996)…
        8 – 12% higher than those with only one advantage, and
        25% higher than units with neither advantage.


26                                             Strategic Management
 Internal capabilities. While market opportunities
       & firm capabilities are both key, competitive
       advantages often arise in unattractive industries.
      Systematic analysis. Resources and capabilities
       can be identified and analyzed systematically
       using the value chain and VRINE frameworks.
      Strategic Factor Markets. Many strategic moves
       occur in markets for capabilities. How can firms
       acquire capabilities at a bargain in such markets?



27                                       Strategic Management

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Ii 5 internalanalysisaldi

  • 1. 1 Strategic Management
  • 2. Internal Analysis (SW) External Analysis (OT) • Value chain • PESTEL • VRINE • 5 Forces • Corporate value • Game theory Arenas Staging Vehicles & Economic M&A Logic Pacing 4C Differentiators Implementation Strategy • Business plan People Symbols Structure • Resource allocation Rewards Processes • Organizational design/∆ 3 Strategic Management
  • 3. 4 Strategic Management
  • 4. Decomposition of Variation in Profit Rates for Business Units of Diversified Companies Corporate parent effect 4% Unexplained Business-unit variation effect 43% 32% Year effect Industry effect 2% 19% Source: McGahan & Porter (1997 Strategic Management Journal) 5 Strategic Management
  • 5.  Aldi invades Badger territory  Bargain hunting  What’s different about Aldi?  Implications for rivals  Competitive advantage & internal analysis  What resources/capabilities lead to competitive advantages?  When are advantages sustained over time? 6 Strategic Management
  • 6.  Owns discount-supermarket giant Aldi Sud, one of Germany's (and Europe's) dominant grocers.  1,000 U.S. stores in 29 states.  Estimated sales: $37 billion.  Brothers split ownership in ‘61; Karl took southern Germany, U.K., Australia & the U.S. Theo got northern Germany and the rest of Europe.  Brothers transformed mother's corner grocery store into Aldi.  Fiercely private: little known other than he apparently raises orchids and plays golf. 7 Strategic Management
  • 7.  Value proposition: Did you save money?  Nature of Competitive Advantage?  Prices are typically 20-40% lower, yet Karl & Theo have done … ok. Why is their cost structure lower?  Recent news:  “Shoppers Stretch Dollars, Skipping big names” (WSJ, 10/4)  Wal-Mart retreats from Germany since Aldi has lower prices. Now Aldi is pushes into the U.S. (WSJ, 1/09)  Wal-Mart Loses Edge: Perception that retailer no longer has best prices (WSJ, 8/11)  Sustainability? Can rivals catch up? 8 Strategic Management
  • 8. Strengths Weaknesses V aluable R are I nimitable Non-substitutable E xploitable Opportunities Threats Economic Socio-Cultural Entry Barriers Political Supplier Power Rivalry Buyer Power Technological Substitute Products Legal Environmental 9 Strategic Management
  • 9. Technology Development Integration Human Resource Management Procurement procurement Purchasing & Infrastructure (accting, finance, etc.) Store ops/ Mktng/ Service Inbound Operations Mktng/ Service Logistics Inventory Ads Sales 10 Strategic Management
  • 10. Valuable: When are resources strategically valuable? Rare: Why might resources be scarce? Inimitable: What prevents rivals from imitating? Non-substitutable: What strategic substitutes may eliminate rivals’ need for the focal resource? Exploitable: What may hinder firms from utilizing or capturing the gains from resources? 11 Strategic Management
  • 11. VRINE Framework Resource/Capability Attributes Inimitable & Non- Exploitable Competitive Valuable? Rare? substitutable? by the Firm? Outcome: No No No No Disadvantage Competitive Yes No No No Parity Potential Yes Yes No No Advantage Temporary Yes Yes No Yes Advantage Sustained Yes Yes Yes Yes Advantage Source: Barney, Strategic Management & Competitive Advantage 12 Strategic Management
  • 12. Firm-Specificity: assets aren’t applicable to rivals  Knowledge of Genzyme’s proprietary research program for an “orphan” disease may not be applicable to a firm that cannot serve that niche. Causal Ambiguity: Unclear what leads to success  eHarmony: what makes a good match?  Cask-backwards -- Winemaking skills are so tacit that rivals can’t imitate the process. Complexity: embedded in teams/networks/assets  IDEO relies on social ties to leverage learning from past design projects.  Brokers control 95% of clients (if you keep them…). 13 Strategic Management
  • 13. 14 Strategic Management
  • 14.  Imitate or substitute? What policies can’t be copied? Are there strategic substitutes?  Teams 1-3/12-14: Copp’s, Metcalfe’s, or Hy-Vee  Teams 4-5/15-16: Wal-Mart, Sam’s Club, Costco, Woodman’s  Teams 6-7/17-18: Cub Foods or Pick-N-Save  Team 8-9/19-20: Whole Foods, Trader Joe’s, Fresh Madison Mkt, or Willy St. Coop  Team 10-11/21-22: PDQ, Stop-N-Go, Stop-N-Shop, Quick Mart  Repositioning?  In response to Aldi. Should your client change anything?  In response to other rivals’ shifting positions? 15 Strategic Management
  • 15. 49% 50% 45% 45% 40% 35% 30% 25% 20% 15% 10% 5% 5% 1% 0% Very easily Somewhat easily Somewhat difficult Very difficult 16 Strategic Management
  • 16. Technology Development Integration Human Resource Management Procurement procurement Purchasing & Infrastructure (accting, finance, etc.) Store ops/ Mktng/ Service Inbound Operations Mktng/ Service Logistics Inventory Ads Sales 17 Strategic Management
  • 17. 18 Strategic Management
  • 18.  Prices 30% - 50% less than full svc grocery chains  Limited choices for Aldi customers  1400 items (vs. 25,000 in supermkts) & 1 pkg size/category.  ≈90% private label, but comparable quality to top brands.  No bakery, fresh meat/seafood, deli, prepared foods, florist, pharmacy, greeting cards, magazines.  Stores are < 1/3 the size of average supermarket.  Limited services for Aldi customers  No cart collecting: Shoppers pay 25¢ (refunded upon return).  Shoppers bag their purchases: Can bring bags, or buy (5¢=paper or 10¢=plastic).  10 employees/store, including manager (≈3 at a time).  No advertising/coupons & unlisted phone numbers.  No shelf stocking: Merchandise sold from crates.  Open 9am - 7 pm & closed Sundays.  No checks, credit cards or coupons.  Stores located near rival supermarkets. 19 Strategic Management
  • 19. Introducing Join the Club 20 Strategic Management
  • 20. 22 Strategic Management
  • 21. 45% 42% 40% 37% 35% 33% 32% 30% 26% 25% 24% 21% 20% 17% 14% 15% 11% 10% 5% 0% 24 Strategic Management
  • 22.  Cost/differentiation trade-off seen as “either/or”:  Delivering higher value to customer costs more.  So, cannot deliver superior value & be low-cost leader.  Companies that don’t commit to being one or the other wind up being neither…  Not differentiated enough to avoid price war.  Not cost-efficient enough to win price war. “Stuck in ? the middle” ? Low-cost Differentiator leader 25 Strategic Management
  • 23.  “Stuck in middle” trap is a risk if the firm lacks focus (all things to all people). But…  Cost/differentiation is a trade-off only if the firm does the same set of activities as rivals. However:  a different set of activities may be better and cheaper.  Revolutionary business models offer create value through distinct value chain activities (e.g., Southwest, Dell, Vanguard, Wal-Mart).  Business units with both cost & differentiation advantages have > ROI (Miller & Dess, 1996)…  8 – 12% higher than those with only one advantage, and  25% higher than units with neither advantage. 26 Strategic Management
  • 24.  Internal capabilities. While market opportunities & firm capabilities are both key, competitive advantages often arise in unattractive industries.  Systematic analysis. Resources and capabilities can be identified and analyzed systematically using the value chain and VRINE frameworks.  Strategic Factor Markets. Many strategic moves occur in markets for capabilities. How can firms acquire capabilities at a bargain in such markets? 27 Strategic Management