The document discusses the challenges of community engagement in governance, highlighting people's reluctance to report local issues due to fear of government machinery and lack of participation. It proposes utilizing smartphones and social media to facilitate citizen reporting on public service problems, thus enabling better accountability and community cohesion. The strategy includes creating a platform for users to tweet issues, which local media and authorities can then address, ultimately enhancing democratic participation.

1. Start up In the Area
to improve
governance

2. • Lets Start with typical situation :
• most of time we notice things , we wish to
report to but don’t want to that caught in
govt. machinery
• Like poor quality of road in some
neighborhood , poor behavior auto-wallah
, Rise of goons in our area , poor electricity
, sewages spraying here and there .

3. • With thought of getting caught up in machinery ,
they give it up ,, we have been hearing,, .. be
responsible ,, some one should be doing ,, other
wise things will not work blah blah ,,, in india ,,
speeches like this go unnoticed.
• And People Generally Question ,, its not only my
problem ,,,everybody uses that road then why
only me ,, everybody should come together ,, in
this everybody thing, nobody comes forward ,,
• End result , we are left with , Poor quality of
public services and Goons thrive.

4. • There are Practically reason for such attitude :
• Nobody wants to be singled out ( fair enough)
• Don’t have time to go through messy process (
fair enough)
• Its reporter job , its govt. job they should do it
with perfection ,, why the fuck I need to tell
them all the time ,, I already have enough to
do in my office ( fair enough)

5. • Then how to solve ,, this problem ,, until now all
attempt failed to have an active community
engagement ,, only few well to do people and
movie star ( bore out of their career) were
actively participating , masses were still at bay ,,
• but with information technology advancement
and arrival of cheaper cellphone ,, we are ready
to witness a new era of community engagement
…

6. • Power of people , combined with RTI and
upcoming election will do the magic for you
,,,
• Each one with its distributed responsibility ,,,
makes the community ticks like never before.

7. • Better citizen participation
• Making use of current communication
/information technology
• Making everybody a stake holder
• Easy to Use Interface
• Data Can be used for upcoming general
election

8. IDEA

9. • Make every a citizen reporter/tweeter.
• Where ever you find problem related to
road,electricity,water,sewage&waste
management , transportation , and law &
order .
• Just tweet via simple app .
• News out in 2 taps.

10. • Believe in law of large numbers , if from
certain area large tweet comes this means
problem is there in that area .
• Reason can be corruption or bad governance .
• Daily Newspaper reporters , Can then
formally cover that area and get the details
out.
• Metric on performance of area can be used in
upcoming election .

11. • Crying baby gets the milk
• First step to solve a problem is to recognize
one.
• Things works in democracy if citizens actively
participate , medium of participation should
be very easy .

12. Implementation Overview
• Divide metro as per MLA constituency
• MP constituency = SumOf(MLA
constituencies)
• Such division for the reason of accountability.
• Example : take a case of Bangalore

14. • As per the data we have 10% people in metro
have smartphone , for bangalore ~ 8lakh
smartphone
• So where you find anything wrong with service
quality of road, water , transportation, solid &
liquid waste management , electricity and law &
order ,, just tweet
• With following law of large number if large tweet
comes from an area it means , service quality is
poor reason being corruption or bad governance .

15. • Parallelly tweets go to a web portal , portal is
divided as per constituency with lot of extra
feature ,, focus is to keep GUI simple .
• Via commenting community members can
participate ,, bringing community solidarity.
• Daily New reporter can cover the issue in
detail later
• Additionally Activist can register themselves to
receive compiled report on health of the area.

16. • Commercial::
• Analytics can be used to make decision where
to move into an area or not .
• Fellow MLA/MP performances can be
compared .

17. • Govt staff:
• Population : 88 lakh
• Police :: 5,000
• Municipality officer & workers :: 10000
• MLA : 28
• MP : 4
• People with smartphone: 10lakh
• New era of community participation enabled by
smartphone and internet