The pandemic has challenged every industry to quickly adapt to this new world. It has even speeded the adoption of digital technologies by several years 烙 In our industry, technology must create a customer experience prepared for a post-Covid world ‍‍ Here's a selection of some technologies that will continue to be part or be further integrated into our lives this year 

1. Top
Technology
Trends for

2. Technology is always evolving at a rapid pace and continuously enabling
changes and progress, and now even more. Due to COVID-19, the new
normal that begins to take shape in 2021 won’t be like the old one.
Let’s check out what
awaits technology in 2021:

3. AI will continue to be a trend due to its notable effects on how we live. Even
more, ML, a field within AI, based on the idea that a computer program can learn
and adapt to new data without human intervention.
They’ll continue to outshine this year in:
• superiority in image
• speech recognition
• navigation apps
• smartphone assistants
• ride-sharing apps
• data analysis
Artificial Intelligence (AI)
and Machine Learning (ML)

4. RPA, sometimes referred to as software robotics, is a form of business process
automation technology. The pandemic gave organizations added motivation to
automate in general, especially mundane tasks, which is RPA’s sweet spot.
It automates repetitive tasks that people used to do, such as:
• processing transactions
• dealing with data
• replying emails
Robotic Process Automation (RPA)

5. Some experts believe that Cloud Computing has reached its full potential and are
betting on the growing benefits of Edge Computing.
To explain the difference, Edge computing is used to process time-sensitive data,
while cloud computing is used to process data that is not time-driven. This
technology can exist “on the edge”, if you will, closer to where computing
needs to happen.
Edge Computing

6. Quick definition: VR immerses the user in an environment while AR enhances
their environment.
Even though they have been mainly used for gaming and training for the Navy
and Army, we can expect them to be further integrated into our lives in
training, entertainment, education, marketing, and even rehabilitation after an
injury.
Virtual Reality and Augmented Reality

7. Even though IoT is already used for devices, home appliances, cars, and many
more, it will probably gain more presence in the near future. Some services and
industries that may benefit from it are safety, maintenance, customer service,
and medical care.
Internet of Things (IoT)

8. While 3G and 4G technologies have enabled us with many technological
opportunities, 5G services are expected to revolutionize our lives.
This technology will enable services that rely on advanced techs such as
AR and VR, Cloud services, and much more. It is expected to be used in
factories, safety and traffic cameras, smart grid control, and smart retail.
5G

9. Blockchain can be described as data you can only add to, not take away from or
change. Hence the term “chain” because you’re making a chain of data. This is
what makes it so secure, no one can take control of the data. Several industries
are implementing blockchain and its technology only continues to evolve and
increase in demand.
Blockchain

10. Be sure to keep an eye on all of these
technology trends for 2021!
We most certainly will!