Discussing the present and future of the use of social media for emergency management and disaster relief in Canada.

1. The Seventh Canadian Public Safety Interoperability Workshop
@BjornRutten
Social Catalyst Inc.

2. Action Item:
9. Support development of social media
activities related to emergency
management
*Communications Interoperability Action Plan Tasks (2013-2014)
*

3. Panel presentations followed by Q&A
 Guided interactive discussion
 Identify potential CISC Action Plan tasks


4. ―The advent and widespread availability of the
Internet, mobile telecommunications technology,
instant messaging and social networking applications
has empowered individuals to become direct
participants and partners in all aspects of emergency
management and humanitarian relief—from
prevention to recovery and beyond.‖

5. My organization does not see the value
Cost&Risk vs Benefit
 I’m listening but don’t know where or
how to get actively involved
 I am using social media but the focus is
on outward comms & risk management
 I am confidently exploiting the
opportunities for community
engagement, participation and open
innovation


6. 

―All organizations are at different stages of
maturity with respect to their understanding
and use of social media. By establishing a
coherent and common maturity model, each
organization will be able to establish a
deliberate path for improvement over time.‖
―We currently lack a clear and common vision,
road map and action plan about the
application of social media to emergency
management. This will require the collective
input of a broad range of organizations in
order to be meaningful and in order to sustain
the direction that is identified over the long
term.‖

7. 
―Moreover, this is a field that is increasingly
being supported by non-governmental
organizations—some of which are more
sophisticated than some official
organizations—and we need to have a
forum that is capable of embracing a wide
range of groups who are committed to
common outcomes.‖

8. 
Dr Kate Kaminska, Defence R&D
Canada, Center for Security Science
(CSS)

Dr Satyamoorthy Kabilan, The
Conference Board of Canada (CBoC)

9. 

Maturity Model
Vision, road map, action plan
 Value proposition
 #SMEM priority interests: prevention to recovery & beyond
 Training
 Network of #SMEM use leaders
 Pool of resources
 Virtual volunteers



Collaborating with NGOs and Digital Volunteers
How do we learn? How do we lead?
What tasks should be added to CISC Action Plan?

10. @BjornRutten
Social Catalyst Inc.

11. Standby Task Force (SBTF) map – Typhoon Yolanda

13. Google Crisis Map – Typhoon Yolanda

14. Calgary Emergency Operations Centre

15. American Red Cross - DigiDOC