SlideShare a Scribd company logo
WHY
                                                              (or why not)
                                                                they use
                                                            Social Networking




MARKETING TO THE 50+ BUYER: Social Media and So Much More
HOW
                                                            they engage on
                                                              Social Media




MARKETING TO THE 50+ BUYER: Social Media and So Much More
How

                                                            YOU
                                                              can apply this
                                                            knowledge to your
                                                                marketing



MARKETING TO THE 50+ BUYER: Social Media and So Much More
But First, Some General Stats




MARKETING TO THE 50+ BUYER: Social Media and So Much More
Internet vs Total Population




MARKETING TO THE 50+ BUYER: Social Media and So Much More
Emails Sent Per Generation




MARKETING TO THE 50+ BUYER: Social Media and So Much More
Popular Website Categories - ALL




MARKETING TO THE 50+ BUYER: Social Media and So Much More
Social networking site use by online adults 2005-2011
        The percentage of all adult internet users who use social networking sites since 2005




MARKETING TO THE 50+ BUYER: Social Media and So Much More
The Social Landscape




MARKETING TO THE 50+ BUYER: Social Media and So Much More
Level of Social Networking (By Ages)




MARKETING TO THE 50+ BUYER: Social Media and So Much More
Like Most About Social Networking (By Age)
   40.0%

                                                                                                              35%
   35.0%


   30.0%
                   27%
                                                       25%
   25.0%                       24%                           24%   24%
             21%                         22%
   20.0%                                         19%                     19%
                         17%                                                   17%                      17%
   15.0%
                                                                                     12%
   10.0%
                                                                                               9% 10%

    5.0%


    0.0%

             Convenience/               Connecting with Catch up with old                        Nothing
            ease of contact              family/ friends     friends
                                     40‐54 Pct         55‐64 Pct   65‐74 Pct         75+ Pct


MARKETING TO THE 50+ BUYER: Social Media and So Much More
MARKETING TO THE 50+ BUYER: Social Media and So Much More
#1 REASON:

         CONNECTIONS

MARKETING TO THE 50+ BUYER: Social Media and So Much More
Men more likely than women to be motivated by work/career




MARKETING TO THE 50+ BUYER: Social Media and So Much More
Invitations from Friends or Family Members




MARKETING TO THE 50+ BUYER: Social Media and So Much More
What Would Motivate Trial (By Age)




MARKETING TO THE 50+ BUYER: Social Media and So Much More
You Really Like Us… or Do You?




MARKETING TO THE 50+ BUYER: Social Media and So Much More
Engage with Brands on Social Networks




MARKETING TO THE 50+ BUYER: Social Media and So Much More
Benefits of “Friending” Brands

     21.50%

                           21.05%
     21.00%



     20.50%
                                                            20.18%

     20.00%



     19.50%
                                                                          19.30%


     19.00%



     18.50%



     18.00%

               Discounts, Coupons,                   Convenient Info   In the Know
                     Offers                             Channel



MARKETING TO THE 50+ BUYER: Social Media and So Much More
Top Reasons for Not Engaging with Your Brand

           Too much time
           They’re already feeling overloaded
           They’d prefer to communicate with you via other
            channels – phone, email, corporate website – in other
            words “don’t call me, I’ll call you”
           They’re there to socialize and you’re intruding on
            personal space




MARKETING TO THE 50+ BUYER: Social Media and So Much More
MARKETING TO THE 50+ BUYER: Social Media and So Much More
Three Types of Privacy Concerns

           NO PRIVACY – Exposure

           PRIVACY/INTRUSION – People who are concerned
           about how intrusive social networks and/or people on
           them are, invading their personal lives

           PRIVACY/SAFETY – Those who are concerned about
           how their information is used or abused




MARKETING TO THE 50+ BUYER: Social Media and So Much More
How They are Using Social Networking




MARKETING TO THE 50+ BUYER: Social Media and So Much More
Commonly Used Sharing Tools (All Ages)




MARKETING TO THE 50+ BUYER: Social Media and So Much More
Use Email as Social Sharing Tool




MARKETING TO THE 50+ BUYER: Social Media and So Much More
Use Email as Social Sharing Tool

       Older the respondent, more likely to view email
        as a social tool
       Singles say email is a sharing tool 3x more
        than couples
       Retired cite it nearly 7x more
        than working and nearly
        8x more than unemployed




MARKETING TO THE 50+ BUYER: Social Media and So Much More
Top 5 Ways to Kick
    Your Social Media
    Into High Gear


   5. Provide clear and simple privacy policies.

   4. Make it personal and show your appreciation

   3. Incorporate tools that make it easy to share their experiences

   2. Use social media to converse with your followers, not talk at them.

   1. Expand Your Horizons -Social Media is more than Facebook and Twitter


MARKETING TO THE 50+ BUYER: Social Media and So Much More
Download your copy TODAY:
                            www.creatingresults.com/SilverSocialSurfers
MARKETING TO THE 50+ BUYER: Social Media and So Much More
2010 RESEARCH




                                        QUESTIONS?
                                        CREATING RESULTS

                                          Beth Rand
                                    beth@creatingresults.com

                          www.CreatingResults.com
                    BLOG: www.MatureMarketingMatters.com
                       www.twitter.com/CreatingResults
                    Experts in marketing to mature consumers
MARKETING TO THE 50+ BUYER: Social Media and So Much More

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Ibs 2012 social_creating results - social and more

  • 1. WHY (or why not) they use Social Networking MARKETING TO THE 50+ BUYER: Social Media and So Much More
  • 2. HOW they engage on Social Media MARKETING TO THE 50+ BUYER: Social Media and So Much More
  • 3. How YOU can apply this knowledge to your marketing MARKETING TO THE 50+ BUYER: Social Media and So Much More
  • 4. But First, Some General Stats MARKETING TO THE 50+ BUYER: Social Media and So Much More
  • 5. Internet vs Total Population MARKETING TO THE 50+ BUYER: Social Media and So Much More
  • 6. Emails Sent Per Generation MARKETING TO THE 50+ BUYER: Social Media and So Much More
  • 7. Popular Website Categories - ALL MARKETING TO THE 50+ BUYER: Social Media and So Much More
  • 8. Social networking site use by online adults 2005-2011 The percentage of all adult internet users who use social networking sites since 2005 MARKETING TO THE 50+ BUYER: Social Media and So Much More
  • 9. The Social Landscape MARKETING TO THE 50+ BUYER: Social Media and So Much More
  • 10. Level of Social Networking (By Ages) MARKETING TO THE 50+ BUYER: Social Media and So Much More
  • 11. Like Most About Social Networking (By Age) 40.0% 35% 35.0% 30.0% 27% 25% 25.0% 24% 24% 24% 21% 22% 20.0% 19% 19% 17% 17% 17% 15.0% 12% 10.0% 9% 10% 5.0% 0.0% Convenience/ Connecting with Catch up with old Nothing ease of contact family/ friends friends 40‐54 Pct 55‐64 Pct 65‐74 Pct 75+ Pct MARKETING TO THE 50+ BUYER: Social Media and So Much More
  • 12. MARKETING TO THE 50+ BUYER: Social Media and So Much More
  • 13. #1 REASON: CONNECTIONS MARKETING TO THE 50+ BUYER: Social Media and So Much More
  • 14. Men more likely than women to be motivated by work/career MARKETING TO THE 50+ BUYER: Social Media and So Much More
  • 15. Invitations from Friends or Family Members MARKETING TO THE 50+ BUYER: Social Media and So Much More
  • 16. What Would Motivate Trial (By Age) MARKETING TO THE 50+ BUYER: Social Media and So Much More
  • 17. You Really Like Us… or Do You? MARKETING TO THE 50+ BUYER: Social Media and So Much More
  • 18. Engage with Brands on Social Networks MARKETING TO THE 50+ BUYER: Social Media and So Much More
  • 19. Benefits of “Friending” Brands 21.50% 21.05% 21.00% 20.50% 20.18% 20.00% 19.50% 19.30% 19.00% 18.50% 18.00% Discounts, Coupons, Convenient Info In the Know Offers Channel MARKETING TO THE 50+ BUYER: Social Media and So Much More
  • 20. Top Reasons for Not Engaging with Your Brand  Too much time  They’re already feeling overloaded  They’d prefer to communicate with you via other channels – phone, email, corporate website – in other words “don’t call me, I’ll call you”  They’re there to socialize and you’re intruding on personal space MARKETING TO THE 50+ BUYER: Social Media and So Much More
  • 21. MARKETING TO THE 50+ BUYER: Social Media and So Much More
  • 22. Three Types of Privacy Concerns NO PRIVACY – Exposure PRIVACY/INTRUSION – People who are concerned about how intrusive social networks and/or people on them are, invading their personal lives PRIVACY/SAFETY – Those who are concerned about how their information is used or abused MARKETING TO THE 50+ BUYER: Social Media and So Much More
  • 23. How They are Using Social Networking MARKETING TO THE 50+ BUYER: Social Media and So Much More
  • 24. Commonly Used Sharing Tools (All Ages) MARKETING TO THE 50+ BUYER: Social Media and So Much More
  • 25. Use Email as Social Sharing Tool MARKETING TO THE 50+ BUYER: Social Media and So Much More
  • 26. Use Email as Social Sharing Tool Older the respondent, more likely to view email as a social tool Singles say email is a sharing tool 3x more than couples Retired cite it nearly 7x more than working and nearly 8x more than unemployed MARKETING TO THE 50+ BUYER: Social Media and So Much More
  • 27. Top 5 Ways to Kick Your Social Media Into High Gear 5. Provide clear and simple privacy policies. 4. Make it personal and show your appreciation 3. Incorporate tools that make it easy to share their experiences 2. Use social media to converse with your followers, not talk at them. 1. Expand Your Horizons -Social Media is more than Facebook and Twitter MARKETING TO THE 50+ BUYER: Social Media and So Much More
  • 28. Download your copy TODAY: www.creatingresults.com/SilverSocialSurfers MARKETING TO THE 50+ BUYER: Social Media and So Much More
  • 29. 2010 RESEARCH QUESTIONS? CREATING RESULTS Beth Rand beth@creatingresults.com www.CreatingResults.com BLOG: www.MatureMarketingMatters.com www.twitter.com/CreatingResults Experts in marketing to mature consumers MARKETING TO THE 50+ BUYER: Social Media and So Much More