This document discusses how social media can help businesses grow. It notes that over half the world's population is under 30 years old and has never known life without the internet, forming the majority of most businesses' client base. It provides statistics on how much time people, especially those under 30, spend on social media and how they view and share information. The document argues that people trust recommendations from those they know and feel more connected to businesses on social media. It advises businesses to develop a clear social media strategy with defined processes and precise measurements to take advantage of social media's ability to affect businesses and help them grow.