IBM Messaging and Collaboration Roadmap - Notes and Domino update - December 2012

Messaging and Collaboration Roadmap
Ed Brill | Director, Product Line Management

© 2012 IBM Corporation

IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at
IBM’s sole discretion. Information regarding potential future products is intended to outline our general product
direction and it should not be relied on in making a purchasing decision.

The information mentioned regarding potential future products is not a commitment, promise, or legal
obligation to deliver any material, code or functionality. Information about potential future products may
not be incorporated into any contract. The development, release, and timing of any future features or
functionality described for our products remains at our sole discretion.


Agenda

● 2012 Messaging and Collaboration Marketplace
● IBM Connections Mail
● Productivity Tools Strategy and Update
● SmartCloud Notes 2012-2013
● Notes/Domino Social Edition
● Roadmap


IBM Leadership in Messaging and Collaboration today

50,000 organizations
Over 75% adoption 10,000+ XPages
worldwide, with 1151
of 8.5.2+ releases developers
reinstatements YTD

#2 market share
(IDC); Gartner New features every # of PVUs on S&S
“Positive” rating year since 2007 exceeds 2009 levels


2012 highlights (so far)

● Great adoption of Notes/Domino 8.5.3, including Connections Files | Profiles entitlement
● Traveler 8.5.3 Upgrade Pack 1
● SmartCloud Notes GA6
● XWork Server ASL deals
● IBM Docs betas on Greenhouse
● Apache OpenOffice project


Trust Factory DNA Lite

● Domino deployment analysis tool that measures:
– User demand and usage patterns
– Resources and capacity utilization
– Overall system health and performance bottlenecks
● Deliverables
– Analysis charts and graphs
– Findings, conclusions, recommendations
– Spreadsheets/pivot tables
– Actionable facts for follow-up activities


Notes Traveler 8.5.3 Upgrade Pack 1

Android Client: 
Server High Availability (HA)
Month view for Calendar Multiple Traveler servers in a pool for continuous service
New Mail & Calendar UI for Android Tablets

Administration

Enhanced Android security settings: Web based administration UI (multi servers)
Application password support Client manager (assign client versions to groups)
Password type
Filter limits
Disable local password storage (tight security)
Prohibit copy to clipboard, export attachments Scheduled sync settings (as part of default)
Prohibit camera (OS 4+ only) Locking of individual default settings (no mod by user)
Password expiration period, history count (OS 3+ only)
Prohibit unencrypted devices (OS 3+ only) 
Configuration
Configuration settings consolidation

General client enhancements:
Trace and log settings
Improved handling of Notes documents (possible to view
Notes links that point to web address of application Server URI (simplified to /traveler)
server. Some limitation) Management
Sent folder save options High Availability Pool-aware console commands
Attachments for Draft mail options Additional contributors to status condition (red/yellow/green) Z
7 © 2012 IBM Corporation

Notes Traveler 8.5.3 Upgrade Pack 2
ToDo support for Android and iOS devices...now available (December 10)

Similar implementation on Android phones and tablets

IBM Mobile Connect 6.1.5 New Features – Shipped!
● Full Android (V4) VPN client
● 64 Bit OS support for Gateway on Linux and AIX
● Intelligence for load balancing between Traveler HA server pools
● IBM Connections Mobile and IBM Sametime Mobile awareness and intergration

IMC IBM Domino
With IBM Notes
Traveler service
Notes Domino Mail
servers (7.0.2)


App Dev Community – Putting the Best Foot Forward
● OpenNTF
– 77K Registered users
– 670K visits in '12
– 221 Contributions & 132K Downloads in '12
– >100K video views on YouTube
– Reaching out – Stack Overflow & GitHub
● OpenNTF Contests
– 3 contests complete; 73 contributors & 102 contributions
– 4th Contest underway
– XPages integration with Connections
– Quicktstart Domino & Connections image

● Collaboration Today
– Compilation of current and relevant news for IBM
Collaboration Solutions
– Community curated content
– Community developed XPages app
– REST API for embedding in your own site
– Template source coming to OpenNTF soon

The future of mail is more social. Result: happier, more engaged users.

Simple Integrated Social Security-rich
●
Collaborate through a ●
Find what and who you need ●
Collaborate socially from ●
Rest assured that security
comprehensive service —in one place where you already work. risks are mitigated
●
Interactions ●
Unlock the inbox: more ●
Rely on a dedicated
—anytime, anywhere ●
Content easily share information that security organization that
●
Learn and use intuitively ●
Applications may be useful to others provides security
and easily ●
Work from intuitive user management
interfaces customized for
popular devices

Social mail: where social networking, email and work meet


A more social mail environment saves time and improves bottom line results

—Nicrometal
The need to increase productivity, that is, get more from the Growth:
employees you kept, added to employees insisting on new, 5x increase in suppliers managed per employee,
collaborative ways of working, is forcing investment in a supporting growth without adding more staff
variety of internal social tools. Our research at IDC shows
that social tools can increase productivity by as much as —Interhandler
11-30%.(1)
Customer satisfaction:
30% faster delivery times to customers
90% of respondents report measurable business benefits from
Web 2.0 tools, including better access to knowledge, lower costs
of doing business and higher revenues.(2) —Intelligent Data Services
Efficiency:
6x improvement in the ratio of administrative
assistants to outbound callers

1
Source: MFauscette.com, “Software Spending and the Economy”, October 2011.
2
Source: “The Networked Enterprise Holds Steady”, McKinsey Global Survey Results, 2011, mckinseyquarterly.com/the_networked_enterprise_holds_steady.pdf


Social mail is the evolution of messaging into a social
capability, delivered in context to where you work
Access social tools from your inbox

Access messaging from social homepage Access from your mobile devices

Add value with workflow and social applications

IBM Connections Mail – Initial delivery plans
● Delivered September 2012, for use with IBM Connections 4
● Functionality primarily focused on messaging capabilities:
– View and compose mail message (including rich text editing, spell check, etc.)
– Signatures, addressing, and directory search
– Mail badge provides visual indication of new content
– IBM Connections files integration
– Embedded Experiences
– View one-day calendar and view individual entries
– Security features
– Ability to launch “primary” messaging client – iNotes only
● Back-ends supported: Domino 8.5.3 FP2+, Exchange 2007 / 2010
– IBM SmartCloud and other back-end systems targeted for future releases


IBM Connections Mail
Being in mail without being in mail

Distinguish unread email
messages

Click “star” to mark for follow-up

Key triage actions and additional
line of snippet information reveals
on hover: Reply, Reply to All,
Forward or Delete


IBM Connections Mail
Mail compose...
“Objectized” names
Progressive disclosure for “Cc” and
“Bcc” fields

Integrated mail contacts and
social network in type-ahead
(including Profile pictures)

Spell-checking content

Rich text editor

Append signature


Connections Mail – beyond the first release

● Further integration with Connections functionality
● Additional capabilities from the palette of existing email features, delivered in the
social mail context
● Social analytics – display and interact with only relevant content
● Support for additional email environments


IBM Lotus Symphony 3.0.1

● Symphony 3.0.1 includes all fixpacks
since Symphony 3.0 was released
– 1 Million row support added to
spreadsheets
– Home page design with active
content – recent files
– Chart types
– Speaker notes view
– IBM Connections plugin
– Updated LotusLive plugin
– Symphony 3.0.1 FP1 available today
– Symphony 3.0.1 update planned for
EOY
• Adds support for Mountain Lion


Apache OpenOffice
● IBM resources and Symphony source code contributed to the Community
● Common Extension model for 3rd parties
● Removes Symphony as competitor to OpenOffice
● Focus on Enterprise customer requirements
● Code Licensed under Apache V2 open source
● Work progressing on graduating to an Apache Top Level Project
● Integration of Symphony features and next major release being worked by the community


Apache OpenOffice 3.4.1 Release
● Apache Community announce on August 23
● Over 5 million downloads of AOO 3.4.1. from over 200 countries
● Top countries : US, Germany, Russia, UK, Spain, Canada, Italy, Netherlands, Japan, India
● IBM Smartcloud Extension and IBM Connections Extension available for Apache OpenOffice 3.4.1
– Posted to OpenOffice Extensions website
http://extensions.services.openoffice.org/

IBM Connections Extension
IBM SmartCloud Extension


Extending the IBM Portfolio with IBM Docs
Web-based collaborative editors for creating, sharing and collaboratively authoring word
processor documents, spreadsheets and presentations.

More than editors through a browser
✔ Extends IBM Connections and IBM SmartCloud for
Social Business
✔ Real-time co-editing
✔ Author presence awareness
✔ Commenting & discussions
✔ Revision management
✔ Attention management

✔ Pre-req Connections Files

Designed to support both SaaS offerings through IBM Commercial offerings, like SmartCloud
for Social Business as well as private cloud implementation in customers' data centers.


IBM Docs Mobile - Quickly add and share comments via touch-screen interface


IBM SmartCloud Notes Offerings
What is included

SmartCloud Notes SmartCloud Notes SmartCloud Notes SmartCloud Engage Advanced
Entry Step Up

Mail Browser Only Browser, Notes and IMAP Browser, Notes and IMAP Browser, Notes and IMAP

Calendar Browser Only Browser and Notes Browser and Notes Browser and Notes

Storage 1GB 25GB 25GB 5GB Engage, 25GB Mail

Client License Browser Only Included Separate S&S Required Notes Included Notes Included

Entitlements IM IM IM Notes, IM and Traveler

Requires ISSC or Requires ISSC or Requires ISSC or
Move Mail Data Not Available
BP contract BP contract BP contract

Disaster Recovery Included Included Included Included

Archive Essentials Optional for
Archive Offerings Archive Essentials Optional Archive Essentials Optional Archive Essentials Optional
mail only

Mobile Offerings Traveler Optional Traveler, BlackBerry Optional Traveler, BlackBerry Optional BlackBerry Optional


SCNotes BP Onboarding Certification Program
Accomplishments
●
Creation of a new Business Partner program
●
Incorporated feedback from the SmartCloud Notes Onboarding Design
Partner program
●
Developed IBM enablement course component (pre-req's Domino Admin 8.5 cert)
BP Company Practitioner Geo
●
Developed an IBM certification exam (pre-req's the course)
IIUI US
●
Developed Onboarding Tools code enhancements Cooperteam UK/France

●
Delivered two pilot phase enablement classes, May & June RockTeam US

CDW US
●
Delivered two BP Onboarding TechTalks, June& August Sogeti France

Applicable UK
●
Delivered two for a fee enablement classes in September
ASI Informatique France
●
Executing the “apprenticeship engagement” plan Factor-y Italy

TeamCentric US
●
BP practitioner fee enablement classes planned for October
●
10-11Oct in the UK time zone Workflow Studios US
●
24-25Oct in the US Central time zone Citent US

●
Targeting 50+ certified BP practitioners by Connect 2013 Gemini Systems US

●
Considering new Domino license terms specific to SmartCloud Notes
service use

Offering – SmartCloud Notes Entry >>> NEW <<<
A full-featured, browser-based messaging option at a lower cost

Lightweight edition for mail, calendar and contacts with
seamless dashboard integration across SmartCloud for Social
Business
● SmartCloud Notes Entry includes
● all of the base functionality available in SmartCloud Notes web experience
● 1GB mailbox (non-customized template)
● integrated Sametime instant messaging
● anti-spam / anti-virus
● SmartCloud Notes Entry does not include
● offline access
● IMAP-based access
● ability to contract optional services for migration of existing mail into the service
● Add-on for additional charge
● Mobile support available via Notes Traveler
● IBM Archiving Essentials
● 99.5% SLO
● Secure

Offering – SmartCloud Archive Essentials
IBM SmartCloud Archive Essentials*
As clients face regulatory pressures and rising costs for on-premises email archiving solutions, this offering provides a way to
store e-mail securely while making data accessible for quick and easy insight in the IBM SmartCloud
•Every email sent and received can be forever stored, searched and access with no hardware or software installation
•Streamlines compliance; unlimited storage; fully scalable and reduces IT tasks, saving time and money

Value for Clients:
•Manage retention/deletion of all email in SmartCloud
•Search, filter, tag, and retrieve email across users
•Assign /delegate roles for discovery

Specific capabilities of initial release - Released June 20 in US Data Center
●
Supports SmartCloud Notes
●
Supports email ingestion/archiving
●
Supports search/discovery use cases
●
Available for US-based SmartCloud Notes users
●
Future geographic rollout under consideration
* Subscription required for access to archive


SmartCloud Notes GA7 and 2013 considerations

● GA7 plans for Q4 2012:
– API support for 3rd-party MDM (Mobile Device Management) access
– Protector customization for SC Notes (e.g., enhanced SPAM management)
● 2013 possibilities and declaratives:
– SmartCloud Notes web update to OneUI/iNotes Social Edition look and feel
– Password reset synchronization
– Support for extended Japanese directory attribute navigation
– Build-out of remaining features in hosted-only configuration
– Further onboarding and migration improvements
– Integration with Connections Mail


IBM Notes & Domino Social Edition – planned for Q1 2013
Notes 9.0 Social Edition beta and Domino 9.0 Social Edition beta coming in Q4
● “Social Business” means leveraging the combination of social and business information to engage
expertise, share and gather information, and make better decisions, faster
● Providing the union of social collaboration and business information in-context for the end user increases
productivity
● How Notes/Domino will be extended to provide modern, in-context social collaboration capabilities:
– Incorporation of a social application container, based on the OpenSocial standard
– The OpenSocial container is a standards-based platform for development of a reusable set of “gadgets” from both IBM and
third parties (e.g., social mail, activity stream, embedded experiences)
– Common container APIs to give gadgets access to data and integration points to run in-context
– “Embedded Experiences” – bringing collaboration in-context results in tighter integration across iNotes, Connections, Notes,
app dev (XPages), and 3rd-party products and services


Notes/Domino Social Edition – Application Development
● Domino Designer 9.0 Social Edition beta
– Server-Side JavaScript debugger
– XPages source editor Content Assist
– New Home Page/Welcome Experience
– New XSP Properties editor
– Xpage source editor Hyperlink navigation with CTRL key
– XSP source editor hover help
● XPages runtime in 9.0 Social Edition beta
– 8.5.3 Upgrade Pack 1 plus more integrated to
Notes/Domino 8.5.4
– Dojo 1.7.2 with improved support for mobile web
applications
– CKEditor 3.6.3 includes support
for iOS 5
– XPages in Notes client (XpiNC) performance
enhancements


Domino 9.0 Social Edition beta objectives
● Reduce TCO
– Database Management Tool
– NSD monitor for Unix
– Quality of Service probe
– Simplified Notes ID management via SAML support

● Enhance Security
– SHA-2 support for encryption
– Transport Layer Security(TLS) delivered via IBM his
– OAUTH credential store to support Embedded Experiences

● Platform expansion
– Continued focus on virtualization and 64bit platform support

● Infrastructure for Social Business
– SSO via SAML support for both web and Notes access


Notes Traveler upcoming key features

Future Traveler upgrade pack considerations
Notes Traveler 9.0 beta
● Support for Traveler running in IBM I
● Mobile device management API's for on Premise deployments
● Support for Windows Phone 7.5,
● Enhanced attachment security policies
Windows Phone 8 and Windows ● Sametime online meetings integration
Surface Tablets
● Sending and receiving encrypted mail with Internet users
● Support for BlackBerry 10 Devices
connecting to Traveler through ● Enable Syncing of Trash folder
BlackBerry Enterprise Service 10
(BES 10)
● Smart Forward/Reply
● Certificate based authentication
● Integration with IBM Connections Mobile and Sametime Mobile


Notes 9 Social Edition beta
consumability enhancements

● Click on URLs in edit mode
● Categorize inbox by date (“Today,”
“Yesterday,” “Last Week”)
● Single-click access to Mail, Calendar,
Contacts and more
● “Rolling Calendar” view (additive weeks)
● “Weekly Planner” view
● Mac Cocoa support
● IBM Connections support
with IBM Connections “Next”
● Notes Application Player
Plug-in


New “Updates” page for rendering Activity Stream


Embedded Experiences
Enables you to work faster and smarter by avoiding context switching and infusing
socially oriented collaboration capabilities

Download or preview the file
directly from your mail

See latest and add additional
comments
No longer need to open a message and click
on a link to get the actual document or
Categorization by date helps updates
make email eaisier to manage


Embedded Experiences (cont.)

Embedded Experiences ease transient
interactions within mail and other applications


iNotes 9 Social Edition beta enhancements

● Tighter portfolio integration
● Simplified calendar entry
● Improved scheduler
● OpenSocial gadgets integration
● Sidebar extensibility
● Live Text
● Relocate folders

● Secure attachment viewing using IBM
Docs!


IBM Notes Browser Plug-in
Part of Notes 9 Social Edition beta
● Designed to extend reach of applications previously available only to Notes users
● Provides a powerful compliment to existing XPages capabilities

● Allows applications to run in a browser with no modification!
● Lightweight install, similar to other plug-ins in size, deployment, configuration
● Minimal limitations:
– Windows only (for now, at least!)
– Not designed to support mail template, rather, to work in conjunction with iNotes
– Firefox and Internet Explorer along with Citrix, in first release

● Licensing plans: Enterprise CAL, CEO Communications, Collaboration Express

IBM Notes Browser Plug-in


Roadmap beyond the Social Edition release

● Feature release again intended 12-18 months beyond Notes/Domino “Social Edition”
– Server and user interface focus
– Harvesting additional key features from SmartCloud Notes into on-premises product
– Increased integration across IBM portfolio
– Domino opportunities to improve historical product bottlenecks
● Continued evolution of the web/client interface
– Convergence of unified “Social Mail” experience with iNotes experience
– More client-like features in a web environment
– More adaptation of the latest HTML and web UI constructs
– Notes client focus on ease of deployment


Summary

● Strong and continued marketplace evolution – thank you for your continued support!
● Connections Mail – defining a new social mail experience category and vision
● Symphony, Apache OpenOffice, IBM Docs – a continuum of offerings for productivity
● SmartCloud Notes – part of best-in-class cloud collaboration offering
● Notes/Domino Social Edition – a major release which firmly establishes the IBM roadmap for
future messaging and collaboration
● 2013+ - even more leadership across these markets


Leadership Alliance 2012

Coming in Q1 2013 from IBM
Press—
Opting In: Lessons in Social
Business from a Fortune 500
Product Manager

Available for preorder on
amazon.com and other book
distributor websites


Thank you!
Ed Brill
ed_brill@us.ibm.com
www.edbrill.com
Twitter: @edbrill

48


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IBM Messaging and Collaboration Roadmap - Notes and Domino update - December 2012

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