Interactive TV
Structure The UK TV & IA marketplace Live demo  Valuing IA & Evaluating Success  Key learnings from Sky View What’s next Questions & Discussion
SKY HAS EMBRACED MULTI-PLATFORM MEDIA John Logie Baird PVR satellite cable
SOLUS FREEVIEW  39.6% HOMES 7.4M SKY DIGITAL  (could have Freeview too) 44.5 % HOMES 8.5M INDS 22,005 Sky+ Homes = 2.13M (26.5%) Sky HD = 245,000 DIGITAL CABLE   15.9% HOMES 3.0M 74% OF THE COUNTRY’S 25M TV HAVE DIGITAL TV – 18.8M HOMES  PLATFORM SHARE IN DIGITAL HOMES SOURCE:  BARB APR 2007,BASED ON  INDIVIDUALS, FREEVIEW HOMES ARE SOLUS FREEVIEW ONLY
How has iA been evolving?
 
Examples and Results
WHY ARE ADVERTISERS USING INTERACTIVITY?   What are the campaign objectives? Sampling Brand Enhancement Additional Content Lead Generation Customer Dialogue Database Creation Product Sales Return on Investment
INTERACTIVE ADVERTISING Applications  MINI DAL IMPULSE RESPONSE DAL Response Branding & Response BRANDING Jumps away from the TV broadcast
IA PRODUCT RANGE IMPULSE £5k MINI DAL £14.5 - £35k DAL £50k - £250k 12% surcharge on all interactively enabled channels  10p net per lead COSTS
TOP INTERACTIVE CATEGORIES MAR 2000 – July 2006
Sandals – Impulse Response
The Travel Category – averages from the last 20 campaigns Ave. response rate from Sky Database for Brochure requests: 0.031% Ave. total No. of Brochure requests from  Sky only : 561 Ave. response rate for Impulse Response Travel Campaigns: 0.037% Ave. response rate for Mini DAL Travel Campaigns: 0.127%
Wallace & Grommit – Mini DAL
Microsoft Xbox 360 - DAL
Warburtons Bread DAL
Microsoft  XBOX 360 - DAL 4MB DAL advertised to 2 audiences 1) to gamers via subtle viral marketing, chat rooms and told them they could find the DAL on the Sky Active A-Z etc 2) players via interactive TV ads 4m subscribers were aware of the interactive element 1.9m Sky Digital subscribers used the interactive element, 1.7m via the A-Z. Amongst interactors there was a 15% increase in purchase intent and 34% told their peers – it created intrigue and ‘talk about’ in chatrooms
Warburtons 140k HH’s interacted with the application, with over 50% of interactors spending over 4mins in the site. “ Appealing.  Told the truth about the product and did not hide anything, and it was very easy to understand” “it gave me useful recipes” 74% of interactors claim to have purchased Warburtons bread since viewing the DAL 74% rated the interactive ad 8+ out of 10 (norm 61%)
Does push advertising become pull advertising?
WHO’S INTERACTING?
96.8%  of homes in 2006
OVER A QUARTER OF SKY HOMES INTERACTED WITH AN AD  TOTAL INTERACTIVE CAMAPIGN USAGE TO MEASURABLE DAL CAMPAIGNS   (%)  SOURCE:  BSKYB / TNS, SKY VIEW, BASED ON 45 CAMPAIGNS, 1+ SEC REACH 26.4%  of homes interacted with a DAL
Valuing IA & Evaluating Success
  Grolsch distributed 23,000 pint glasses in 3 days at a 6.6% response rate  “ iTV avoided the wastage sometimes associated with random sampling”  Tesco’s Insurance response rate was 5x better than DM, Sonicare conversion to sale was 10x better than DM “ A good way to distribute info about a discreet product” Rimmel, with Dunnhumby & Tesco, measured an 18% rise in product expenditure in Store “ IA doesn’t cannibalise telephone responses – in fact it can make them go up” WORKING FOR RESPONSE
ACTUAL ACCOUNTABILITY  Case study – Landrover Discovery 3, Jan 06 Est. 40,000 prospective buyers at any time 1,400 IA brochure & test drive requests 480 test drive requests 25% conversion to sale 5 months later £4.5 million of cars sold  Est IA Cost = £225,000 gross  (Surcharge £75k, DAL £100k, Creative £50k
IT’S ABOUT BRANDING TOO Average no of interactors to a campaign  114,000 HHs or 262,000 adults spending  2 mins  (Source: Sky View DALs Jan 06 to date)
SOURCE: BSKYB / CONTINENTAL RESEARCH, AVERAGED OVER 30 CAMPAIGNS THE VALUE OF AN INTERACTOR SPONTANEOUS FIRST MENTION 100% UPLIFT 142% UPLIFT
Case Study – Carlsberg ‘Old Lions’ April/May 06 429,000 HH’s spending 4mins 18 secs  (Source: Sky View) The right audience interacts  Recent study suggests that and engaged viewer = 8 x a normal view
creative learnings
SO MANY VARIABLES – TV AD, TIMELENTH, AUDIENCE, CHANNEL MIX, LENGTH ON AIR….. RESPONSE RATE (PER HH IMPACT) SOURCE: BSKYB / SKY VIEW 2006 BASED ON ALL HOUSEHOLDS 1+ SECOND REACH
THE RED BUTTON IS KEY
AVERAGE TIME SPENT BY CAMPAIGN (SECONDS) SOURCE: BSKYB / SKY VIEW 2006 BASED ON ALL HOUSEHOLDS 1+ SECOND REACH 1 MIN 2 MIN 3 MIN 4 MIN TIMELENGTH RECORDED FOR ACTUAL RESPONDENTS
WHEN DID PEOPLE LEAVE SOURCE: BSKYB / SKY VIEW 2006 BASED ON ALL HOUSEHOLDS
Carlsberg went straight into video and audio   The Army’s first page was a bit confusing & textual
SOURCE: BSKYB / SKY VIEW 2006 BASED ON ALL HOUSEHOLDS 1+ SECOND REACH (BASED ON 10 CAMPAIGNS) OPTIMUM DAY-PARTS FOR INTERACTIVE USAGE  DAYTIME AND PRE-PEAK ARE KEY FOR INTERACTORS
OPTIMUM DAY OF WEEK FOR INTERACTIVE USAGE MONDAY, SATURDAY AND SUNDAY ARE KEY FOR INTERACTORS   SOURCE: BARB COMMECIAL IMPACTS BSKYB / SKY VIEW 2006 BASED ON ALL HOUSEHOLDS 1+ SECOND REACH  (BASED ON 10 CAMPAIGNS)
63% 28% 9%
Category Comparisons
Category comparisons: No. of HH Interactions Alcohol, FMCG and Sportswear are the best performing categories in terms of total interactions Source: Skyview / Sky Norms, 58 campaigns 2006 - 2007
Category comparisons: Click through rates HH interactions divided by target audience impacts bought Engaging TV creative often offing more entertaining content Source: Skyview / Sky Norms, 58 campaigns 2006 - 2007
Category comparisons: Ave. time spent in DAL Interactors with alcohol or sportswear campaigns spend over a minute longer in the DAL Source: Skyview / Sky Norms, 58 campaigns 2006 - 2007 + 19 secs -27 secs + 18 secs - 18 secs 0 + 36 secs + 84 secs + 72 secs 0 Difference to Norm
Category comparisons: Profile (vs interactive norms) Alcohol, Sportswear and Motor campaigns attract the more upmarket interactors Source: Skyview / Sky Norms, 58 campaigns 2006 - 2007
Category comparisons: Profile (vs interactive norms) Consoles, Film, FMCG, Sportswear and Telecom interactors are the most likely to have kids (vs interactive norms) Source: Skyview / Sky Norms, 58 campaigns 2006 - 2007
The importance of cross promotion, on average 10% of responses come from A-Z
 
 
 
What’s next
Content can be recorded to the Sky+ planner ANYTIME TV – WHAT DOES IT LOOK LIKE The Anytime TV listings ¼ screen trailer for highlighted title Short marketing message for the highlighted title  List of titles available, newest listed first (approx 18 titles, 3 pages of 6 listings – can be sorted by genre Time remaining before the title deletes itself Channel the  content is played out on, not purely Sky Channels
Sky Anytime What’s next… Push on TV first and then will become Pull on TV in 2008?  But a small amount of homes - 300k by end 2008 / 1m by 2010 The start for targeted advertising…
ANYTIME TV – A VOD AD OPPORTUNITY LEAD VIEWERS TO POST ROLL Pre Roll Max. 60secs Post Roll Longform  Max. 3 mins tbc
 
LONGFORM     TRADITIONAL TV SHORTFORM   GREEN BUTTON DAL VOD on TV CURRENT TV EPG 229 30” MOBILE PC Sky Anytime. Your Sky. On demand
SAMPLE HOUR
V-CAM: VIEWER CREATED AD MESSAGES THE ULTIMATE BRAND ENGAGEMENT
Questions / Discussion

Ia Presentation Jul 07

  • 1.
  • 2.
    Structure The UKTV & IA marketplace Live demo Valuing IA & Evaluating Success Key learnings from Sky View What’s next Questions & Discussion
  • 3.
    SKY HAS EMBRACEDMULTI-PLATFORM MEDIA John Logie Baird PVR satellite cable
  • 4.
    SOLUS FREEVIEW 39.6% HOMES 7.4M SKY DIGITAL (could have Freeview too) 44.5 % HOMES 8.5M INDS 22,005 Sky+ Homes = 2.13M (26.5%) Sky HD = 245,000 DIGITAL CABLE 15.9% HOMES 3.0M 74% OF THE COUNTRY’S 25M TV HAVE DIGITAL TV – 18.8M HOMES PLATFORM SHARE IN DIGITAL HOMES SOURCE: BARB APR 2007,BASED ON INDIVIDUALS, FREEVIEW HOMES ARE SOLUS FREEVIEW ONLY
  • 5.
    How has iAbeen evolving?
  • 6.
  • 7.
  • 8.
    WHY ARE ADVERTISERSUSING INTERACTIVITY? What are the campaign objectives? Sampling Brand Enhancement Additional Content Lead Generation Customer Dialogue Database Creation Product Sales Return on Investment
  • 9.
    INTERACTIVE ADVERTISING Applications MINI DAL IMPULSE RESPONSE DAL Response Branding & Response BRANDING Jumps away from the TV broadcast
  • 10.
    IA PRODUCT RANGEIMPULSE £5k MINI DAL £14.5 - £35k DAL £50k - £250k 12% surcharge on all interactively enabled channels 10p net per lead COSTS
  • 11.
    TOP INTERACTIVE CATEGORIESMAR 2000 – July 2006
  • 12.
  • 13.
    The Travel Category– averages from the last 20 campaigns Ave. response rate from Sky Database for Brochure requests: 0.031% Ave. total No. of Brochure requests from Sky only : 561 Ave. response rate for Impulse Response Travel Campaigns: 0.037% Ave. response rate for Mini DAL Travel Campaigns: 0.127%
  • 14.
    Wallace & Grommit– Mini DAL
  • 15.
  • 16.
  • 17.
    Microsoft XBOX360 - DAL 4MB DAL advertised to 2 audiences 1) to gamers via subtle viral marketing, chat rooms and told them they could find the DAL on the Sky Active A-Z etc 2) players via interactive TV ads 4m subscribers were aware of the interactive element 1.9m Sky Digital subscribers used the interactive element, 1.7m via the A-Z. Amongst interactors there was a 15% increase in purchase intent and 34% told their peers – it created intrigue and ‘talk about’ in chatrooms
  • 18.
    Warburtons 140k HH’sinteracted with the application, with over 50% of interactors spending over 4mins in the site. “ Appealing. Told the truth about the product and did not hide anything, and it was very easy to understand” “it gave me useful recipes” 74% of interactors claim to have purchased Warburtons bread since viewing the DAL 74% rated the interactive ad 8+ out of 10 (norm 61%)
  • 19.
    Does push advertisingbecome pull advertising?
  • 20.
  • 21.
    96.8% ofhomes in 2006
  • 22.
    OVER A QUARTEROF SKY HOMES INTERACTED WITH AN AD TOTAL INTERACTIVE CAMAPIGN USAGE TO MEASURABLE DAL CAMPAIGNS (%) SOURCE: BSKYB / TNS, SKY VIEW, BASED ON 45 CAMPAIGNS, 1+ SEC REACH 26.4% of homes interacted with a DAL
  • 23.
    Valuing IA &Evaluating Success
  • 24.
    Grolschdistributed 23,000 pint glasses in 3 days at a 6.6% response rate “ iTV avoided the wastage sometimes associated with random sampling” Tesco’s Insurance response rate was 5x better than DM, Sonicare conversion to sale was 10x better than DM “ A good way to distribute info about a discreet product” Rimmel, with Dunnhumby & Tesco, measured an 18% rise in product expenditure in Store “ IA doesn’t cannibalise telephone responses – in fact it can make them go up” WORKING FOR RESPONSE
  • 25.
    ACTUAL ACCOUNTABILITY Case study – Landrover Discovery 3, Jan 06 Est. 40,000 prospective buyers at any time 1,400 IA brochure & test drive requests 480 test drive requests 25% conversion to sale 5 months later £4.5 million of cars sold Est IA Cost = £225,000 gross (Surcharge £75k, DAL £100k, Creative £50k
  • 26.
    IT’S ABOUT BRANDINGTOO Average no of interactors to a campaign 114,000 HHs or 262,000 adults spending 2 mins (Source: Sky View DALs Jan 06 to date)
  • 27.
    SOURCE: BSKYB /CONTINENTAL RESEARCH, AVERAGED OVER 30 CAMPAIGNS THE VALUE OF AN INTERACTOR SPONTANEOUS FIRST MENTION 100% UPLIFT 142% UPLIFT
  • 28.
    Case Study –Carlsberg ‘Old Lions’ April/May 06 429,000 HH’s spending 4mins 18 secs (Source: Sky View) The right audience interacts Recent study suggests that and engaged viewer = 8 x a normal view
  • 29.
  • 30.
    SO MANY VARIABLES– TV AD, TIMELENTH, AUDIENCE, CHANNEL MIX, LENGTH ON AIR….. RESPONSE RATE (PER HH IMPACT) SOURCE: BSKYB / SKY VIEW 2006 BASED ON ALL HOUSEHOLDS 1+ SECOND REACH
  • 31.
  • 32.
    AVERAGE TIME SPENTBY CAMPAIGN (SECONDS) SOURCE: BSKYB / SKY VIEW 2006 BASED ON ALL HOUSEHOLDS 1+ SECOND REACH 1 MIN 2 MIN 3 MIN 4 MIN TIMELENGTH RECORDED FOR ACTUAL RESPONDENTS
  • 33.
    WHEN DID PEOPLELEAVE SOURCE: BSKYB / SKY VIEW 2006 BASED ON ALL HOUSEHOLDS
  • 34.
    Carlsberg went straightinto video and audio The Army’s first page was a bit confusing & textual
  • 35.
    SOURCE: BSKYB /SKY VIEW 2006 BASED ON ALL HOUSEHOLDS 1+ SECOND REACH (BASED ON 10 CAMPAIGNS) OPTIMUM DAY-PARTS FOR INTERACTIVE USAGE DAYTIME AND PRE-PEAK ARE KEY FOR INTERACTORS
  • 36.
    OPTIMUM DAY OFWEEK FOR INTERACTIVE USAGE MONDAY, SATURDAY AND SUNDAY ARE KEY FOR INTERACTORS SOURCE: BARB COMMECIAL IMPACTS BSKYB / SKY VIEW 2006 BASED ON ALL HOUSEHOLDS 1+ SECOND REACH (BASED ON 10 CAMPAIGNS)
  • 37.
  • 38.
  • 39.
    Category comparisons: No.of HH Interactions Alcohol, FMCG and Sportswear are the best performing categories in terms of total interactions Source: Skyview / Sky Norms, 58 campaigns 2006 - 2007
  • 40.
    Category comparisons: Clickthrough rates HH interactions divided by target audience impacts bought Engaging TV creative often offing more entertaining content Source: Skyview / Sky Norms, 58 campaigns 2006 - 2007
  • 41.
    Category comparisons: Ave.time spent in DAL Interactors with alcohol or sportswear campaigns spend over a minute longer in the DAL Source: Skyview / Sky Norms, 58 campaigns 2006 - 2007 + 19 secs -27 secs + 18 secs - 18 secs 0 + 36 secs + 84 secs + 72 secs 0 Difference to Norm
  • 42.
    Category comparisons: Profile(vs interactive norms) Alcohol, Sportswear and Motor campaigns attract the more upmarket interactors Source: Skyview / Sky Norms, 58 campaigns 2006 - 2007
  • 43.
    Category comparisons: Profile(vs interactive norms) Consoles, Film, FMCG, Sportswear and Telecom interactors are the most likely to have kids (vs interactive norms) Source: Skyview / Sky Norms, 58 campaigns 2006 - 2007
  • 44.
    The importance ofcross promotion, on average 10% of responses come from A-Z
  • 45.
  • 46.
  • 47.
  • 48.
  • 49.
    Content can berecorded to the Sky+ planner ANYTIME TV – WHAT DOES IT LOOK LIKE The Anytime TV listings ¼ screen trailer for highlighted title Short marketing message for the highlighted title List of titles available, newest listed first (approx 18 titles, 3 pages of 6 listings – can be sorted by genre Time remaining before the title deletes itself Channel the content is played out on, not purely Sky Channels
  • 50.
    Sky Anytime What’snext… Push on TV first and then will become Pull on TV in 2008? But a small amount of homes - 300k by end 2008 / 1m by 2010 The start for targeted advertising…
  • 51.
    ANYTIME TV –A VOD AD OPPORTUNITY LEAD VIEWERS TO POST ROLL Pre Roll Max. 60secs Post Roll Longform Max. 3 mins tbc
  • 52.
  • 53.
    LONGFORM TRADITIONAL TV SHORTFORM GREEN BUTTON DAL VOD on TV CURRENT TV EPG 229 30” MOBILE PC Sky Anytime. Your Sky. On demand
  • 54.
  • 55.
    V-CAM: VIEWER CREATEDAD MESSAGES THE ULTIMATE BRAND ENGAGEMENT
  • 56.