iMiller Public Relations (iMPR) is a full-service marketing and PR firm founded in 2011 that offers holistic international marketing, PR, and business strategy solutions to help clients get noticed and advance their brand and messages. The firm was started by telecom industry veteran Ilissa Miller and serves a growing client roster from offices in the US and internationally.
Site/Location Hub is an MDM solution for mastering site/location data in an enterprise to facilitate the management of enterprise wide (single) view of locations and associated information with key MDM features such as Data Quality, Extensibility, etc., built in.
This session covers a brief introduction about Fusion Applications and the session progresses into the discussion of some of the highlights of the Fusion MDM for Customer application.
Site/Location Hub is an MDM solution for mastering site/location data in an enterprise to facilitate the management of enterprise wide (single) view of locations and associated information with key MDM features such as Data Quality, Extensibility, etc., built in.
This session covers a brief introduction about Fusion Applications and the session progresses into the discussion of some of the highlights of the Fusion MDM for Customer application.
The Perfect Storm: The Impact of Analytics, Big Data and AnalyticsInside Analysis
The Briefing Room with Barry Devlin and NuoDB
Live Webcast on Oct. 23, 2012
Three major factors in enterprise computing are combining to rewrite how data is stored, accessed and managed: 1) the demand of analytics that now spreads across hundreds, even thousands of users; 2) the pervasiveness of Big Data in all its forms and sizes; and 3) the rise of the commodity data center, aka Cloud computing. The convergence of these forces calls for a new data foundation, one that can handle the scalability and workload issues that face today's information managers.
Check out this episode of The Briefing Room to learn from veteran Analyst Barry Devlin, one of the very first architects of data warehousing, who will explain how today's information architectures require a radically different approach. He'll be briefed by Barry Morris, Founder and CEO of NuoDB, who will tout his company's product, described as a peer-to-peer messaging system that acts as a database. It behaves just like a traditional relational database, but was designed with a completely distributed and scalable architecture.
http://www.insideanalysis.com
P2P - Real Time Communications in the EnterpriseMead Eblan
"Mainstreaming Peer-to-Peer Connectivity:
Real-Time Communications in the Enterprise"
- Presented at Digital Government Institute Conference on IPv6
- September 2007
Les "systèmes intelligents" constituent la nouvelle génération de systèmes embarqués, qui, en s'appuyant sur les caractéristiques de robustesse et de déterminisme de leurs aînés, se connectent au cloud afin d'enrichir l'expérience utilisateur, qu'il s'agisse d'entreprises (collectant des données ou surveillant des systèmes par exemple), de particuliers (à la maison ou dans un contexte médical, ou bien dans la voiture) ou bien d'autres machines (dans le cas de systèmes automatisés à grande échelle). Le cloud et particulièrement Windows Azure fourni les vecteurs de communication et les moyens de stocker massivement des données et de les traiter, déchargeant ainsi les installations locales et donc rendant le déploiement de ses systèmes plus simple. Cette session, riche en exemples concrets, présentera la stratégie qui est celle de Microsoft autour du futur des systèmes embarqués, et leur connexion au cloud, ainsi que les technologies et les partenariats mis en oeuvre pour accélérer ces déploiements de systèmes intelligents. avec un exemple qui parlera à tous: le futur de la voiture, avec Windows Embedded Automotive!
Presentation I gave back at TechEd 07.
Slide 19-32 cover the project I did that resulted in the paper on www.itasaservice.com
34-35 are predictions of how IT might evolve.
Embedded Analytics: The Next Mega-Wave of InnovationInside Analysis
Could embedded analytics change the way consumers do business? A whole range of Web-based and traditional software providers are now embedding analytical power into their applications such that users can do more complex analysis of their data. The use cases span such industries as eCommerce, telecom, security and other such data-intensive verticals. As a result of this trend, the providers and their customers can gain greater insights about their businesses and thus improve decisions.
Check out this episode of The Briefing Room to hear Analyst John Myers of EMA explain how delivering embedded analytics can expand the value of analysis to customers and partners all over the world, while raising the bar for how business is done. Myers will be briefed by Susan Davis of Infobright, who will tout her company’s success in enabling solution providers to deliver real-time analytical capabilities to their customers.
The Perfect Storm: The Impact of Analytics, Big Data and AnalyticsInside Analysis
The Briefing Room with Barry Devlin and NuoDB
Live Webcast on Oct. 23, 2012
Three major factors in enterprise computing are combining to rewrite how data is stored, accessed and managed: 1) the demand of analytics that now spreads across hundreds, even thousands of users; 2) the pervasiveness of Big Data in all its forms and sizes; and 3) the rise of the commodity data center, aka Cloud computing. The convergence of these forces calls for a new data foundation, one that can handle the scalability and workload issues that face today's information managers.
Check out this episode of The Briefing Room to learn from veteran Analyst Barry Devlin, one of the very first architects of data warehousing, who will explain how today's information architectures require a radically different approach. He'll be briefed by Barry Morris, Founder and CEO of NuoDB, who will tout his company's product, described as a peer-to-peer messaging system that acts as a database. It behaves just like a traditional relational database, but was designed with a completely distributed and scalable architecture.
http://www.insideanalysis.com
P2P - Real Time Communications in the EnterpriseMead Eblan
"Mainstreaming Peer-to-Peer Connectivity:
Real-Time Communications in the Enterprise"
- Presented at Digital Government Institute Conference on IPv6
- September 2007
Les "systèmes intelligents" constituent la nouvelle génération de systèmes embarqués, qui, en s'appuyant sur les caractéristiques de robustesse et de déterminisme de leurs aînés, se connectent au cloud afin d'enrichir l'expérience utilisateur, qu'il s'agisse d'entreprises (collectant des données ou surveillant des systèmes par exemple), de particuliers (à la maison ou dans un contexte médical, ou bien dans la voiture) ou bien d'autres machines (dans le cas de systèmes automatisés à grande échelle). Le cloud et particulièrement Windows Azure fourni les vecteurs de communication et les moyens de stocker massivement des données et de les traiter, déchargeant ainsi les installations locales et donc rendant le déploiement de ses systèmes plus simple. Cette session, riche en exemples concrets, présentera la stratégie qui est celle de Microsoft autour du futur des systèmes embarqués, et leur connexion au cloud, ainsi que les technologies et les partenariats mis en oeuvre pour accélérer ces déploiements de systèmes intelligents. avec un exemple qui parlera à tous: le futur de la voiture, avec Windows Embedded Automotive!
Presentation I gave back at TechEd 07.
Slide 19-32 cover the project I did that resulted in the paper on www.itasaservice.com
34-35 are predictions of how IT might evolve.
Embedded Analytics: The Next Mega-Wave of InnovationInside Analysis
Could embedded analytics change the way consumers do business? A whole range of Web-based and traditional software providers are now embedding analytical power into their applications such that users can do more complex analysis of their data. The use cases span such industries as eCommerce, telecom, security and other such data-intensive verticals. As a result of this trend, the providers and their customers can gain greater insights about their businesses and thus improve decisions.
Check out this episode of The Briefing Room to hear Analyst John Myers of EMA explain how delivering embedded analytics can expand the value of analysis to customers and partners all over the world, while raising the bar for how business is done. Myers will be briefed by Susan Davis of Infobright, who will tout her company’s success in enabling solution providers to deliver real-time analytical capabilities to their customers.
Hidalgo Communications - Communication Integrator SolutionsIlissa Miller
• Hidalgo Communications is a technology and telecommunications consulting firm that architects, delivers and supports purpose-built IT solutions and services.
• 20+ years experience providing enterprises with voice, data and managed infrastructure solutions.
• Specializing in reducing technology expenditures while enhancing overall solutions in a 100% client-focused environment.
• 24×7 access to experts, technical support and industry insight.
• Serving carriers small and mid-size businesses and large enterprises, as a trusted consultant and advisor and an extension of your team, providing you access to solutions, markets and pricing traditionally only available to large companies and carriers.
Modiant World - Top IT Outsourcing Company in DubaiModiant world
Modiant World is a leading IT Outsourcing service provider company in Dubai, UAE. We provide IT infrastructure management, IT expertise outsourcing, WI-FI rental services, Digital branding, Website & app designing & hosting, Cloud computing and Remote infrastructure management.
Internap’s John Freimuth and Steve LeClair of VMware discuss different paths businesses take toward cloud adoption, how to evolve your own cloud strategy and key considerations for choosing a provider to meet your virtualization goals.
Internap’s Adam Weissmuller and Michael Carman of VMware discuss different paths businesses take toward cloud adoption, how to evolve your own cloud strategy and key considerations for choosing a provider.
A recap of the JMA webinar hosted by NEDAS on December 13, 2017)Ilissa Miller
The NEDAS Live Seminar Series 2017: Software Defined Remote Units: An Industry Game Changer was held on December 13, 2007.
The event was presented by Andrew Otete, Product Line Engineer- TEKO DAS for JMA Wireless.
The program provided an overview of the various requirements for assuring indoor coverage and performance including:
-The leading organizations that provide specifications for network performance and testing
-How the various jurisdictions are adopting and adapting these for their own use
-What are the requirements and various ways they are applied
-Key challenges to putting requirements in place and enforcing them
-Effective solutions to overcome these challenges, including live demonstration
-Case studies of successfully assuring performance
This seminar was sponsored by JMA Wireless.
For more information on NEDAS programs, events and sponsorship opportunities, visit www.nedas.com
A recap of the PCTEL webinar hosted by NEDAS on December 7, 2017Ilissa Miller
The NEDAS Live Seminar Series: Assuring Critical Communications for Public Safety: Supporting the Effort to Verify Indoor Network Performance was held on December 7, 2017.
The event presented by David Adams, Senior Product Manager, PCTEL RF Solutions and Jason Chambers, CSM & CPM Service Manager – SeaTac, Day Wireless Systems.
The program provided an overview of the various requirements for assuring indoor coverage and performance including:
-The leading organizations that provide specifications for network performance and testing
-How the various jurisdictions are adopting and adapting these for their own use
-What are the requirements and various ways they are applied
-Key challenges to putting requirements in place and enforcing them
-Effective solutions to overcome these challenges, including live demonstration
-Case studies of successfully assuring performance
This seminar was sponsored by PCTEL and DAY Wireless Systems.
For more information on NEDAS programs, events and sponsorship opportunities, visit www.nedas.com
This fall, we kicked off our first NEDAS San Francisco Symposium on October 17th at the San Francisco Marriott Marquis. Our one-day event offered workshops and training sessions to educate attendees on the technologies and solutions for driving growth throughout the in-building wireless industry.
This unique opportunity, colocated with The INCOMPAS Show: Fall 2017, allowed attendees to network with industry leaders in the wireless and wireline communities as well as hear from speakers from Ericsson, Achieve Unite, ZenFi, Digital Bridge Holdings, EdgeconneX, Fiberlight, Vertical Bridge, Lightower Fiber Networks, Initi Fiber, INCOMPAS, Adtell, San Francisco Department of Technology, Steel in the Air, Wireless 20/20, Telemon Telecom, NextEdge Networks and Nextlink Wireless.
The event began with a Women’s Networking Breakfast followed by panel presentations including "Executive Insights: The Truth Behind Converged Network Solutions", "Small Cell Synergies", "Network Solutions Implemented to Enable Ubiquitous Connectivity" and "The Edge for Tomorrow: How the Edge will Continue to Re-Shape the Network."
We are grateful for those who took part in this event, whether as an attendee or guest speaker and we also wish to thank our event sponsors: Perfect10 Wireless, Zenfi, SOLiD, and Anritsu.
If you were unable to attend, or are interested in learning more about our future NEDAS events and programs, visit our website: www.nedas.com or find us on Twitter, Facebook and LinkedIn.
NEDAS DC Photo Recap - November 29, 2016Ilissa Miller
A recap of the Northeast DAS & Small Cell association (NEDAS) D.C. Symposium in photos. Featuring the Lunch & Learn presentations, panel, break, stadium tour, the networking reception and more.
NEDAS Boston Presentations - July 13 2016Ilissa Miller
Presentations by Anritsu's Gregg Toback, titled “In-building Mapping Solution with Real-time 3D Location Information”. Westell presented by Tom Chamberlain titled “Understanding Public Safety Requirements and Processes for In-Building Public Safety Coverage”. Scott Gregory of SOLiD titled “7 things that need to Happen to Get DAS into the Middleprise”. “Viability of Private LTE Networks” presented by Persistent Telecoms Chris Porto and Global Capacity presented by Mary Stanhope titled “Leveraging Wireless Internet for Business Continuity”.
In case you missed it, check out the photo highlight from the NEDAS Boston Workshops & Social on July 13 at the District Hall. The event had well attended discussions which provided insight into the in-building wireless community, followed by a networking reception to network, interact and grow with over 200+ expected attendees.
The Northeast DAS & Small Cell Association’s (NEDAS) Fourth Annual Spring In-Building Wireless Summit brings together leading industry executives, vendors, service providers and end-users for learning, sharing, collaborating and presentations on cutting-edge DAS, Wi-Fi, and Small Cell technology solutions.
The Fourth Annual Spring 2016 Summit takes place April 5-6, 2016 in New York City. Industry executives, providers, end-users, IT managers, network engineers, architects, vendors and more will attend and take part in pre-event training sessions as well as panel discussions that deliberate the evolving landscape of in-building wireless solutions and technologies. This event explores, through a collaborative and open environment, solutions that will support the convergence of wireline and wireless technologies inherent in today’s hybrid wireless systems (a.k.a. heterogeneous networks).
NEDAS California Holiday Celebration 2015Ilissa Miller
Event sponsors: Commscope, Connectivity Wireless Solutions, DASpedia, Data Center POST, iMiller Public Relations, SOLiD and Walker & Associates put on a great event December 2, 2015 at Epic Roasthouse in San Francisco.
In case you missed it, check out the photo highlight form the NEDAS Toronto Workshops & Social event on September 29th at 2nd Floor Events. The event had well attended discussions which provided specific insight into the in-building wireless community, followed by a cocktail reception to network, interact and grow with the over 125+ attendees.
[10/6/15, 9:34:23 AM] Amy Sesol: Check out the NEDAS Toronto presentations from September 29th at 2nd Floor events. These presentations discuss the trends, challenges and development of in-building wireless solutions. Some key presentations include: Cellular Capacity in Crisis! The Evolution of Airport Communications and the Demand for Technology and Bandwidth, Business Model Trends, Stepping through and In-Building Project Lifecycle, and more!
[10/6/15, 9:38:03 AM] Amy Sesol: NEDAS photo presentations: In case you missed it, check out the photo highlight form the NEDAS Toronto Workshops & Social event on September 29th at 2nd Floor Events. The event had well attended discussions which provided specific insight into the in-building wireless community, followed by a cocktail reception to network, interact and grow with the over 125+ attendees.
NEDAS Boston Workshop Presentations - July 15, 2015Ilissa Miller
Presentations by PCTel presented by Marc Nguessan, SeeWave Product Manager titled "Interference Hunting: Tools and Service Solutions." Solutelia presented by Nikhil Gogate, Sr. and Luis Najera titled "RF Data Collection & Remote Control/Monitoring using WINd Solution." John Holmblad of the US Senate in Cybersecurity and Professor at the University of Maryland at Maryland University College titled "Achieving confidence in Cyberspace. It's all about Risk Management." and SOLiD presented by Dennis Rigney titled "The Evolution of DAS Ownership."
Experience the Northeast DAS and Small Cell Association's Boston event in Photos. NEDAS was held on July 15, 2015 at District Hall. Workshops were presented by PCTel, Solutelia, and SOLiD. With walls to write on, great food and drink - fun was had by all.
NEDAS NYC In Building Wireless Summit - March 31, 2015 - Peering into the FutureIlissa Miller
The Northeast DAS and Small Cell Association’s (NEDAS) Third Annual Spring In-Building Wireless Summit brings together leading industry executives, vendors, service providers and end-users for learning, sharing, collaborating and presentations on cutting-edge DAS, Wi-Fi, and small cell technology solutions. The Third Annual Spring 2015 Summit takes place March 31, 2015 in New York City. Industry executives, providers, end-users, IT managers, network engineers, architects, vendors and more attend and take part in pre-event training sessions and panel discussions that explore the evolving landscape of in-building wireless solutions and technologies. This event explores through a collaborative and open environment solutions that will support the convergence of wireline and wireless technologies inherent in today’s hybrid wireless systems (a.k.a. heterogeneous networks).
NEDAS NYC 2015-March 31, 2015 all presentations finalIlissa Miller
The Northeast DAS and Small Cell Association’s (NEDAS) Third Annual Spring In-Building Wireless Summit brings together leading industry executives, vendors, service providers and end-users for learning, sharing, collaborating and presentations on cutting-edge DAS, Wi-Fi, and small cell technology solutions. The Third Annual Spring 2015 Summit takes place March 31, 2015 in New York City. Industry executives, providers, end-users, IT managers, network engineers, architects, vendors and more attend and take part in pre-event training sessions and panel discussions that explore the evolving landscape of in-building wireless solutions and technologies. This event explores through a collaborative and open environment solutions that will support the convergence of wireline and wireless technologies inherent in today’s hybrid wireless systems (a.k.a. heterogeneous networks).
Northeast Wireless Safety Summit February 4, 2015 PresentationsIlissa Miller
Northeast Wireless Safety Summit (NEWSS), founded by HPC Wireless, hosted the first annual Wireless Safety Summit in Tarrytown, NY on February 4, 2015. The panel of presenters delivered these slides during the full day program.
1st Annual Northeast Wireless Safety Summit (NEWSS) Photo RecapIlissa Miller
The Northeast Wireless Safety Summit, founded by HPC Wireless, took place in Tarrytown, NY on February 4, 2015. The event hosted nearly 200 people to discuss key issues and concerns related to tower safety. Sponsors of the event included: NATE, Infinity, Hiscock & Barclay, NYSWA, Keller and Heckman Law, BB&T Insurance Services, Cuddy & Feder, A Saxon Design Group, North River Integrated Management, Clicksafety, L.E.C. Inc, Crown Castle, Snyder & Snyder, Launch 3, Primus, Tectonic. Partners were:
2. Overview
iMiller Public Relations (iMPR) is more than
just public relations, it’s a firm focused on
holistic international marketing, public relations
and business strategy solutions. Our
programs are developed to get your business
noticed and heard. Founded in 2011 by Ilissa
Miller, a telecommunications industry veteran,
iMPR offers industry insight to help propel
your messages, brand and products to the
next level.
www.imillerpr.com 2
5. About BridgePoint
› Headquartered in Oakbrook, IL
› Established in 2004
› Application Development
› Managed Services
› IT Consulting and Staffing
› SharePoint Consulting Services
America’s
Fastest Growing
Companies
6. Services
Application Development
› Mobile Applications
› Custom Applications
› Microsoft® SharePoint Solutions
IT Staffing
› Contract / Contract-to-Hire
› Permanent Placement
› IT Staff Augmentation
9. Who We Are…
Leading Provider of Innovative
Infrastructure as a Service (IaaS) Solutions
• Extremely scalable, high-efficiency and SSAE 16 certified data centers
• 2N, Tier-3+ availability
• Uncompromising security, reliability and control
• World class 80 person design, engineering, build and infrastructure
management team. Turn-key infrastructure management from network,
server and storage to enterprise data center facilities.
• 12 – 15% quarterly growth across verticals (financial, legal, healthcare,
professional services, consulting, technology) for Cloud & Data Center.
• $45 million+ in combined annual sales… 1400+ Active Clients
• 5,000,000+ sq. ft. of enterprise data center build experience.
Cyber Innovation Labs ▪ http://www.cyberinnovationlabs.com ▪ (877) 996-2999
10. Key Products
• Medium to High Density Colocation
Scalable to 16 kW per rack
• Customized Micro / Mini Data Centers
Dedicated micro / mini suites from 2 to 20 cabinets. Includes tech office
and secure storage
• Enterprise Data Center Facilities
Dedicated Fortune 100 specifications from 21 to 100+ Cabinets.
Includes tech office / secure storage / workplace recovery
• Workplace Recovery
Dedicated workplace / operations recovery facilities
• Cloud in a Vault
Dedicated Cloud Infrastructure as a Service
within a client-controlled
micro data center suite.
Cyber Innovation Labs ▪ http://www.cyberinnovationlabs.com ▪ (877) 996-2999
11. Cloud in a Vault (CiaV)
Dedicated Cloud as a Service Infrastructure within a
client-controlled Micro Data Center Suite (Vault)
INFRASTRUCTURE COMPLIANCE BUSINESS ALIGNMENT
• Servers • PCI • Monthly Rental (All
OPEX)
• SAN Storage • HIPAA
Retractable
ISO
• Archiving High Trust • Business Loss SLA
• NBlock (MOVE) • Accountability
• PFow
• Monitoring
Cyber Innovation Labs ▪ ▪ http://www.cyberinnovationlabs.com ▪ (877) 996-2999
Cyber Innovation Labs http://www.cyberinnovationlabs.com (877) 996-2999
13. Our Services
Space Power Connectivity
Security Cooling
13
14. Vancouver
Montreal
Minneapolis Toronto
Dallas
14
15. Quick Facts
Dallas
# of Markets 5
Minneapolis
# of Datacenters 11
Montreal
# of Cross Connects Thousands
Toronto
# of Customers 550+
# of Networks 300+ Vancouver
15
16. Why Cologix
• We are truly network neutral
• We provide direct access to local technicians & support teams
• We provide scalable & customizable colocation solutions
• We offer broad connectivity choice
• We provide high touch customer support
• We are easy to do business with
We differentiate by serving our customers locally while providing
all the benefits of a larger colocation and interconnection platform
16
24. Durham & Black
Durham & Black is a strategic advisory firm that provides executive advisory,
merchant banking, human capital and business development services exclusively
to the telecommunications and IT industry.
Merchant Banking
Executive Advisory Services • Transaction banking
• Business Development • Restructuring
• Operational Restructuring • Business Turnaround
• Management Advisory • Mergers and Acquisitions
• Due Diligence
Human Capital Services
• Management Recruiting
• Organization Development
Durham & Black is you trusted partner - bringing a holistic approach that
pairs strategy with execution to optimize the value we deliver to clients.
Contact us at 312-555-1234
26. West Virginia’s Hi-Tech Data Center
• New, state-of-the-art data center in Capon Bridge, West Virginia
• Designed and financially backed by industry veterans with more
than 75 years of combined experience
• Dedicated to becoming your data center partner of choice
• Adheres to the most stringent compliance requirements
• Built to exceed Tier III data center specifications
• Scalable solutions that grow with your business
• Highly secure, premier data center space
• Easily accessible from Washington DC
• Available in a variety of configurations
inquiries@wvdatacenters.com
39. Open Data Centers
Carrier neutral colocation options for carriers,
service providers and enterprise clients.
High quality, conditioned space at an
15 Corporate Place affordable price.
Piscataway, NJ
(16 miles south of NYC)
• 10,000 sq ft
• 18” raised floor
• 13 ft ceiling slab-to-slab
• 5,000 sq ft office space
available for DR seating
www.opendatacenters.net (212) 796-5502
40. Open Data Centers
FULLY DIVERSE CARRIERS
Fiber Providers ▪ Lit Service Providers ▪ On-Premise ISPs
www.opendatacenters.net (212) 796-5502
41. Open Data Centers
POWER SYSTEMS & HVAC
• 2 internally redundant UPS systems
• feed 8 PDUs
• Dual ATS
• 120 watts/sq ft capacity
• Dual glycol loops and dry coolers
• N+1 HVAC
CAPABILITES FIRE SUPPRESSION
• True A/B power delivery to the floor • Smoke detectors in ceiling
• AC and DC power options • and under floor
• 24x7 on-site NOC • FM-200 system on the floor
• Full security system • Dry/pre-action sprinkler backup
www.opendatacenters.net (212) 796-5502
48. Our journey
• One of the top three IP transit providers globally – and number 1 in Europe
• First and only global Tier 1 carrier of European origin
First carrier First carrier with First carrier First carrier to
to offer pan- wholly owned to offer transfer live
European networks in both cross-border uncompressed
service level Europe and the services for TV across
agreements US gaming the Atlantic
1995 2000 2005 2010
First carrier First carrier First First carrier
to sell to offer European to run
wavelengths cross-border commercial 1 Terabit
mobile data IPv6 service optical trial
roaming
48 4 February 2013
49. TeliaSonera International Carrier Portfolio
Infra- VPN Roaming &
Capacity IP Voice
structure Services Messaging
Hard Patched
Transit IP Connect IPX
Ducts
Ducts
GRX
Ethernet
Half Circuit
IP Transit
Media International Roam
Fiber
Fiber
Connect Voice Connect
IP Peering
SDH Provider
Media VPN MMS
Colocation
Colocation
Gateway
Wavelength Distribution
Service
Virtual MMSC
Local Global Black
POP TVC VC NNi DNS News feed Domain Multicast
Tail Extension hole
Backhaul resolution
Cross In-House Access Access In-House Managed Traffic Access
CPE MNP
Connect Cabling Port Port Cabling Services washer Port
Components Value Added Services
Managed Data Center
(IP Connect or IP Transit + Co-location + Hardware + Managed Services)
49 4 February 2013
50. A team dedicated to you
Customer Experience Management Best
Customer
• Initiated 2010 Care 2010
• Proactive management of network
performance & SLAs
• Visual data & trend analyses let us identify potential
faults before they happen “This team is clearly very
passionate about delivering
• Customers receive monthly reports customer experiences.
detailing SLA compliance
Simple yet clear metrics
of performance and
a barrage of testimonials
leaving no doubt that
targets are being
achieved.”
50 4 February 2013
56. Key Highlights:
• Founded by Len Bosack, Cisco Systems co-founder
• XKL builds compact optical end-to-end DWDM solutions
• 1RU in size, it is easily deployed, scalable and efficient
to use
• Standard router type interface requires no additional
training
• Lights dark fiber from 20 Gigs up to near infinity – due to
its scalable and custom design
• Award winning design and functionality for Efficiency
and Innovation
56
59. Thank you.
For Interviews, Briefings, Tours, Expert Opinion,
Contact:
Email: pr@imillerpr.com
www.imillerpr.com
International Marketing & Public Relations Solutions www.imillerpr.com 59
Editor's Notes
SERVICESComprehensive suite of cost effective services from transport (Ethernet/SONET/ Wavelength services) to IP Access, to colocation and more. We have a solution to meet your needsWe excel at delivering tailored solutions that fit your requirements REACH We operate in the nation’s busiest telecom corridorOver 2,800 on-net locationsOver 12,500 route miles and 446,000 fiber milesEXPERTISEMetro Ethernet Forum (MEF) 9 & 14 certified. Our Ethernet service meets industry standards for delay, jitter and loss specificationsProven track record of completing projects on time and on budgetDeep knowledge of the local markets servedWe serve the top wireless providers and top financial services firmsINFRASTRUCTUREFacilities-based provider – offering a high level of customer service and network reliabilityNetwork leverages unique, utility rights-of-way for added resiliency and reliabilityVendor agnostic - We deploy best-in-breed technology Network designed to provide low latency connectionsNetwork is connected to the key financial exchanges, data centers, carrier hotels and wireless switch sites30 colocation facilities strategically located throughout our footprintSUPPORTDedicated account teams, pre and post sale, with deep operational knowledge of customer needs and requirements 24x7 Network Operations Centers which continuously monitor the status of the networkSuperior customer service backed by strong SLA’sCustomer focused:Easy to do business withQuick and efficient service delivery
Atlantic-ACM awards2011 – Service, Billing & Value2010 – Billing & Provisioning2009 – Provisioning, Billing & Data Value2008 – Network Performance, SLAs, Quality vs. Price2007 – Brand, Network, AEs, Customer Service, SLAs, Provisioning